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Quiz Submissions - M5A3 Ch 16 Quiz--20 Pts Marlaina Woodcock (username: mmwoodcock) Attempt 2 Written: Mar 15, 2019 5:07 PM - Mar 15, 2019 5:13 PM Submission View Your quiz has been submitted successfully. Question 1 1.3 / 1.3 points Which of the following is an example of an environmental change applicable to organizations? Question options: Budget adjustments Diversity adjustments Policy changes New processes Economic changes Question 1.3 / 1.3 points 2 Which of the following types of changes applicable to organizations include restructuring of jobs, policies, and personnel changes? Question options: Technological changes Environmental changes Internal changes Social changes Economic changes Question 1.3 / 1.3 points 3 Which of the following steps, of Lewin’s three-step model for change, requires a changed behavior to be reinforced by the formal and informal reward systems and by the work group? Question options: Bolstering Facilitating Molding Moving Refreezing Question 1.3 / 1.3 points 4 Which of the following statements about employees’ reaction to change is true? Question options: If employees cannot foresee how the change will affect them, they will resign themselves to the change. If employees perceive that the change does not fit their needs and hopes, they will accept the change without any resistance. If employees see that the change cannot be avoided and is imminent, they will resist it and never accept it. If employees see that the change is inevitable, they may first resist and then resign themselves to the change. If employees are convinced that the change will make things worse, they will be motivated to make the change work. Question 1.3 / 1.3 points 5 Harry is a senior manager at Pine and Acorn Consultancy. He has been given the responsibility of introducing and implementing a new performance analysis system for Pine and Acorn’s consultants. According to John Kotter’s eight-step method for leading change, which of the following would be the first step taken by Harry to implement the change successfully? Question options: Develop a vision and strategy Establish a sense of urgency Communicate the change vision Anchor new approaches in the culture Create a guiding coalition Question 1.3 / 1.3 points 6 Who among the following is/are responsible for initiating most major changes in an organization? Question options: Employees Research and development departments Top management Government officials Salespeople Question 1.3 / 1.3 points 7 Pine and Acorn Consultancy has decided to undertake an organizational development program in order to improve organizational performance. The top management at the consultancy has collected data through survey questionnaires. Which of the following should be the next step of the OD effort? Question options: Evaluation Education Change planning Intervention Initiation Question 1.3 / 1.3 points 8 In the context of various intervention/education methods, with the _____ method, the change agent communicates the information gathered in the diagnostic and change-planning phases to the involved parties. Question options: sensitivity training smoothing over the conflict groupthink direct feedback appraisal Question 1.3 / 1.3 points 9 Which of the following intervention/education methods involves a T-group that meets and has no agenda or particular focus? Question options: Sensitivity training Change implementation training Team building EQ training Management by objectives method Question 1.3 / 1.3 points 10 The most difficult phase in the organizational development (OD) process is the _____ phase. Question options: outcome evaluation agreement diagnosis transition Question 1.4 / 1.4 points 11 Which among the following communicate(s) how people in the organization should behave by establishing a value system? Question options: Corporate culture Structural hierarchy Groupthink Orientation programs Social facilitation Question 1.4 / 1.4 points 12 Which of the following types of organization cultures is characterized by individualists who regularly take high risks and get quick feedback on whether their decisions are right or wrong? Question options: The performance-reward culture The high uncertainty avoidance culture The work-hard/play-hard culture The bet-your-company culture The tough-person, macho culture Question 1.4 / 1.4 points 13 Pine and Acorn Designs is an automobile manufacturing firm that designs and manufactures sports cars. The employees take considerable amount of time to design, create a prototype, and finally manufacture and assemble the sports cars. The results of the projects are never known immediately. The employees are also trained to take high risks. Which of the following organizational cultures does Pine and Acorn Designs display? Question options: High uncertainty avoidance culture Process culture Work-hard/play–hard culture Bet-your-company culture Tough-person, macho culture Question 1.4 / 1.4 points 14 Cautious, protective, orderly, punctual, and detail-oriented employees thrive in an organization with a _____ culture. Question options: low uncertainty avoidance tough-person, macho work-hard/play-hard bet-your-company process Question 1.4 / 1.4 points 15 According to Allan Kennedy, which of the following reasons justify a large-scale cultural change in an organization? Question options: The organization is a pioneer in its industry. The organization’s values are concurrent with the environment. The organization is about to join the ranks of the very large companies. The industry is in the embryonic stage and is not very competitive. The organization is small and is growing slowly but steadily.