Download FAWAZ HUSSAIN

August 7, 2013
The HR Manager,
Human Resource Management Group,
Dubai.
Dear Sir/ Madam,
Having achieved many goals in my career of accounting, financial institution and insurance, I am
interested in expanding my professional horizons by seeking new challenges. I am writing to express
my interest in working with your prestigious organization. I am curious to work for an exceptionally
exigent position where I can enthusiastically share my diverse experiences and learn together by
accomplishing organization’s objectives.
My combination of creative talent, hard work, expertise and experience makes me the right person to
help your Organization team grow. I have worked in finance and accounts department of different
organizations and currently serving Oman Insurance Company - UAE. In addition, I have also
worked closely with sales, marketing and information technology. I have excellent expertise in
Microsoft Office particularly in Word, Excel and PowerPoint.
Experience has taught me how to build strong relationships with all departments at an organization. I
have the ability to work within a team as well as cross-team and under pressure. I have been very
dedicated to every single organization/department I have worked for.
If I can provide you with any further information on my background and qualifications, please let me
know.
Thank you for your time and consideration. I look forward to speaking with you about this
employment opportunity.
Sincerely Yours,
Fawaz Hussein
(+971) 052-8295319
FAWAZ HUSSEIN
Corniche street, Sharjah, UAE
UAE Cell: (+971) 052-8295319
E-mail: [email protected]
Web Profile: pk.linkedin.com/in/fawazhussein
Skype ID: fawaz32929
CAREER OBJECTIVE
Seeking a challenging position in a dynamic and progressive organization, where I can have a sense of
quality, competition, achievement, recognition and to serve the organization with my utmost desire.
CAREER DEVELOPMENT
OMAN INSURANCE COMPANY (P.S.C), DUBAI - UAE
Personal Lines Insurance: (currently serving)
Working as a Travel Insurance Advisor, Sales & Direct Marketing Department
Major Responsibilities:
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To achieve individual and group sales target by visiting potential customers for new businesses of
Travel and General Insurance
Assisting and directly reporting to the Senior Vice President in the development of sales strategies,
allocation of targets and analysis of sales for the Company’s key business insurance products
Building and improving the quality of business relationships with existing and potential customers by
giving them sound financial advisory services
To encourage repeat business by networking with current clients and their counterparts
Preparation of multimedia presentations regarding the Insurance products to deliver at meetings
To provide input and ideas into marketing initiatives and subsequently promote these initiatives and
monitor responses from Travel Agencies
To maintain and develop contact with professional bodies and potential clients through attendance
at networking and promotional events
To establish the best service standards by working closely with other business units to expedite for
the best results
To ensure that sales activities are in compliance with all control related processes as per OIC
guidelines
NATIONAL BANK OF PAKISTAN, HEAD OFFICE, KARACHI
Advance Salary Department (Personal Loan)
Worked as a Credit Analyst in Advance Salary Department, Consumer & Retail Banking Group
Major Responsibilities:
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To review and process NBP - Advance Salary Loan (personal loan) proposals as per product policy and
procedures of the Bank
Analyze applicant’s financial status, income-generating options, credit history and property
evaluation to determine feasibility of granting personal loan and repayment of the same
Verification of applicant’s information with ICIL/ BCIL and other external agencies
Correspondence with Regions regarding decline /discrepant proposals, in order to resolve issues
Preparing various M.I.S reports regarding disbursement and outstanding positions of the product
Periodic review of the assigned relationships and follow ups with the concerned corporate offices for
tracking the repayment of loans as per sanction and implementing necessary credit control
Set credit policies, procedures and standards in conjunction with senior managers
Handling complaints received from State Bank of Pakistan, Prime Minister’s Public Secretariat,
Supreme Court of Pakistan, Regions/Branches and customers to off-set grievances
Operations Management Unit: (from January 2010 to December 2011)
Worked as Service Quality Officer in Operations Management Unit, Operations Management Group
Major Responsibilities:
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Reconciling systems by checking that the data flows from the revenue-generating front office to the
operations systems (operations control)
Monitoring daily operations, reviewing weekly productivity of the branches with expected standards
Developing and disseminating various customized reports as required by the Senior Management
Designing workflow and implementing change management for attainment of branch’s targets
Spearheading efforts across planning, executing and market mapping for assured smooth operations
Monitoring cross-selling of personal investment products available within branches
Execution of quality assurance processes to improve client experience and operational efficiency
Addresses customer queries/ complaints and resolve them in an expedited manner, promoting
sustained deposit growth through client retention and the leveraging of cross-selling
Agriculture Finance Division: (from January 2009 to December 2009)
Worked as Credit Analyst in Agriculture Finance Division, Consumer & Retail Banking Group
Major Responsibilities:
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Analysis and recommendation of Agriculture production and development loan proposals
Follow-ups with Credit Management Group for approval/ discrepancies of loans
Assisting Managers in the development, monitoring of products and Agriculture insurance Scheme
Correspondence with designated Regions/Branches regarding public complaints of Agriculture
Finance and their follow-ups
Preparation of multimedia presentations for Board Meetings
Recruitment & Training Wing: (from October 2006 to December 2008)
Worked as HR Officer in Recruitment & Training Wing, Human Resource Management Group
Major Responsibilities:
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Prepare job descriptions for different positions in the Bank as per department’s requisition
Preparation and placement of job advertisements in various media
Short listing CVs and applications recording in database and scheduling interviews
Conduct initial interviews with GM-HR for junior and middle level positions in the Bank
Developing with line managers HR planning strategies which consider immediate and long-term staff
requirements
Monitor daily attendance, investigate and understand causes for staff absences and recommending
solutions to resolve chronic attendance difficulties
Administering payroll and maintaining employee records
Handled transfer/ postings of executives and job rotation as per the Bank policies
Liaising with a wide range of people involved in policy areas such as staff performance and health and
safety
HASEEN HABIB TRADING COMPANY, KARACHI
Accounts Department: (from October 2004 to September 2006)
Worked as Assistant Accountant in Accounts section
Major Responsibilities:
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Cash handling, Bank ledger and its reconciliation
Handled mainstream Inventory management
Maintenance of Debtor’s and Creditor’s accounts
Generating and maintaining invoices, purchase orders, petty cash and payroll calculations
Enters, updates, and retrieves accounting data from automated systems
Ensured effective and efficient department-wise expense report generation with clear indication of
comparison between budgeted and actual figures
Designs, prepares and maintains spreadsheets using basic mathematical calculations
Coordination with external auditors for audit requirement reports and issues
CALL CENTRE UNIT– National Bank of Pakistan: (from January 2002 to September 2004)
Worked as Customer Care Executive in Call Centre Unit, Commercial & Retail Banking Group
Major Responsibilities:
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Assisted customers with their queries as per Bank’s procedure and policies
Helped customers in resolution of their complaints by maintaining the desired level of quality
customer service (Inbound calls)
Forwarded important and serious matters to the seniors and concerned departments
Entered and updated new customer details in the customer relationship management software
according to administrative guidelines
Identifying the needs and requirements of the customers and competently cross sell the products
offered by the Bank (Outbound calls)
Keeps equipment operational by following established procedures; reporting malfunctions
Coordinating with different departments so that queries and issues are effectively and efficiently
handled and resolved on priority basis
PROFESSIONAL QUALIFICATION
IQRA UNIVERSITY, KARACHI
 MBA in Finance
INSTITUTE OF COST AND MANAGEMENT ACCOUNTANTS OF PAKISTAN
 Appeared in stage – IV
CERTIFIED INTERNAL AUDITOR
 CIA
Part-1 (Enrolled)
ACADEMIC QUALIFICATION
 B.Com, in 2001(Second Division)
 I.Com, in 1999 (Second Division)
Govt. College of Commerce and Economics,
Karachi
Government National College, Karachi
 Matric, in 1997 (First Division)
Shmen Public School, Karachi
COMPUTER LITERACY
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Microsoft office
HTML
Troubleshooting of system
Peach tree Accounting Software
PERSONAL PROFILE
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Place of Birth
CNIC #
Emirates ID
Passport #
UAE employment visa validity
K.S.A (Riyadh)
42201-0576426-7
784-1980-9439706-8
TZ6894262
22-06-2015
REFERENCES
WILL BE FURNISHED ON REQUEST