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Facility Management Services: In-Service “Deferred Maintenance” – the Cash Flow Killer March 19, 2015 Definition – “Deferred Maintenance is a formal or informal listing of unaccomplished maintenance tasks. Such situations arise because of shortages of funds, personnel, or specific management practices”. Source: The International Facility Management Association (IFMA) Wikipedia - Deferred maintenance is the practice of postponing maintenance activities such as repairs on both real property (i.e. infrastructure) and personal property (i.e. machinery) in order to save costs, meet budget funding levels, or realign available budget monies. The failure to perform needed repairs could lead to asset deterioration and ultimately asset impairment. Generally, a policy of continued deferred maintenance may result in higher costs, asset failure, and in some cases, health and safety implications. NOTES: ___________________________ ___________________________ Why Deferred Maintenance is sometimes called a cash flow killer? ___________________________ Take a car for example, if the engine is not checked, and changed periodically, the engine will eventually seize and fail. Instead of a few rupees to change the oil and filter, the entire engine would have to be replaced – this results in having to spend much more finances than necessary not to mention the service inconvenience of not having the vehicle! ___________________________ When is this important to address Deferred Maintenance? If the maintenance is not addressed as and when required, it the cost to maintain is deferred, builds up, and increasingly increases the risk liability for Kohinoor and our customers. Facts – Corrective Work Orders – should be completed in 2-5 days. Urgent Work Orders which are asset failures which pose imminent life safety risk or may interrupt business continuity should be addressed within hours. What can be done to proactively stay ahead of Deferred Maintenance? 1) Repair and maintain assets when they fail. 2) Regularly Conduct Facility Audits. 3) Conduct Predictive Maintenance on Technical Equipment “Deferred Maintenance” – the Cash Flow Killer………………Page 1 of 3 ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ Facility Management Services: In-Service Examples of predictive maintenance are: a) Thermography Scans – Scans the component for unusual heat generation via infrared radiation. Excessive heat can cause a fire, as well reduce the effective life cycle, increase operating costs, and interrupt service delivery to our customers. b) Power Analysis – Effectively measures Power Quality which if not addressed can impact motor life longevity, realize transformer faults, overheating of electrical wiring (fire), and greater operating costs. c) Vibration Analysis – Measures the extent of the vibration for a motor, or mechanical device which if not addressed could increase operating costs, and reduce the intended life cycle of an asset. d) Oil Viscosity Test – Measures the quality of oil to engine it is operating within defined parameters which if not adhered could reduce the asset life cycle. e) Air Quality Test - Sampling and analysis of Indoor Air for the parameters Temperature, Relative Humidity, Carbon Dioxide, Carbon Monoxide, Oxygen, Nitrogen Dioxide, Sulphur Dioxide, Respirable Suspended Particles, Total Volatile Organic Compounds (TVOC), Formaldehyde, Hydrogen Sulphide, Airborne Bacteria, and Chlorodiene. Analysis of these parameters can lead to proactive detection of Sick Building Syndrome (SBS) or Building Related Illness (BRI). NOTES: ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ The above photo is thermogram shows a fault with an industrial electrical fuse block. ___________________________ ___________________________ ___________________________ “Deferred Maintenance” – the Cash Flow Killer………………Page 2 of 3 Facility Management Services: In-Service How bad is the state of deferred maintenance at my facility? There is a grid called the Facility Condition Index or FCI. To determine the complete value of the Deferred Maintenance, an engineering firm could be hired to conduct a Building Condition Assessment. The Current Replacement Value (CRV) is determined by the current cost (₹/$) of replacement for the facilities’ fixed assets. This would not include rolling inventory such as chairs, desks, etc. NOTES: ___________________________ ___________________________ ___________________________ The Facility Condition Index formula is expressed as a percentage: ___________________________ FCI = ___________________________ Amount of Deferred Maintenance (INR) Current Replacement Value (CRV) For example, $21,000,000 = 11.6% $180,000,000 ___________________________ ___________________________ ___________________________ ___________________________ Facility Condition Index Scale ___________________________ Good: Under 5% Fair: Between 5-10% Critical: Over 10% ___________________________ How much of my budget should be allocated towards Maintenance? Typically in a western context, the amount of dollars allocated to maintenance represents 2-4% of the Current Replacement Value. While many countries are still developing their benchmarks, but they are working on it! Essentially when you go back to your facilities and now see deferred maintenance, assuming your FM systems and procedures are efficient and effective, you may well require more maintenance rupees to steer clear of the deferred maintenance iceberg which can quickly become, the Cash Flow Killer! ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ Thanks for sharing your time today. ___________________________ We hope it was an investment. ___________________________ ___________________________ ___________________________ “Deferred Maintenance” – the Cash Flow Killer………………Page 3 of 3