Download Easy guide to installing your Personal Emergency Response

Easy guide to installing your
Personal Emergency Response System (PERS)
Model 2400B
The following equipment will be in your kit:
PERS system, telephone cord, and instruction sheet
Step one:Find a suitable location in your home / residence for the main PERS unit. You will need a standard
outlet and phone jack to plug the unit into. Once you have found a suitable location, turn the
unit over so you can see the bottom. Step two:You will find two phone plugs; one marked “line” and one marked “phone.” Plug one end of the telephone cord included in your box,
into the jack marked “line.”
Step three: Plug the other end of the same telephone cord into a working telephone jack in your home.
Step four:This step only applies if you previously had a telephone that was
plugged into the wall jack prior to installing this PERS unit. In order to
install the PERS unit, you would have had to unplug your telephone from
the wall jack. You may now plug that same cord from your telephone
into the jack marked as PHONE on your PERS unit, and it will continue to
work as it did when it was plugged into the wall.
Step five: Plug the power supply into the nearest electrical outlet. A plug-in power
strip may be needed to ease in the outlet installation.
Step six: While the back of the unit is still facing you, turn the unit on. The ON/OFF
switch is located next to the telephone jacks on the bottom of the unit.
Step seven: Turn the unit so it is upright, and place it on a flat surface. The power
light should be on.
www.wh-security.com • (763) 477-3664
Page 1
Installing your Personal Emergency Response System (PERS)
Model 2400B
Step eight: To test the unit, first call the monitoring center and explain to them you
will be testing the unit. They can be reached at (763) xxx-xxxx. Press and
momentarily hold the large round EMERGENCY button.
Step nine:After pressing the large “emergency” button, the system will trigger
a loud tone acknowledging the activation. (The sending light will
activate). This loud tone will continue for approximately 20-30 seconds
before it stops. After it stops, a few seconds will go by before you will
hear a dispatcher come over the speaker asking if everything is okay.
Simply explain to them that you are testing the unit.
Tip:To stop an alarm, or clear a trouble condition, press the CLEAR button
next to the large EMERGENCY button.
NOTES:
POWER: The power light should be on solid green, if blinking three may be a power
issue (loss of ) or low battery condition.
TROUBLE: If the trouble light is on, there may be trouble with the pendant.
SENDING: The sending light will be on if the unit is trying to communicate with the
response center.
HOME: The home light is not used.
HOME BUTTON: The home button is not programmed to function.
If you have any questions about the setup, please contact a WH Security technician
at (763) 477-3664.
We are available M-F 8:00 a.m. - 4:30 p.m.
www.wh-security.com • (763) 477-3664
Page 2