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New Zealand Payroll Practitioners' Association (NZPPA) Remuneration Survey Executive Summary for Participants December 2011 Confidential © dsd Consulting Ltd. December 2011 2 Confidential Contents of Full Report 1 Introduction............................................................................................................................. 5 1.1 Roles Surveyed ................................................................................................................. 5 1.2 Survey Database ............................................................................................................... 5 2 NZPPA Membership ................................................................................................................ 6 2.1 Location ........................................................................................................................... 6 2.2 Gender ............................................................................................................................. 6 2.3 Industry ............................................................................................................................ 7 2.4 Total Annual Organisation Payroll ................................................................................... 7 2.5 Number of Payroll and General Staff ................................................................................ 8 2.6 Reporting Lines ................................................................................................................ 8 2.7 Responsibility for Payroll Internationally .......................................................................... 9 3 Payroll Roles .......................................................................................................................... 10 3.1 Job Titles ........................................................................................................................ 10 3.2 Structure of Payroll Roles ............................................................................................... 10 3.3 Hours of Work ............................................................................................................... 11 3.4 Payroll Process ............................................................................................................... 11 3.5 Payroll Periods Managed ................................................................................................ 11 3.6 Payroll Policies and Procedures ..................................................................................... 12 3.7 Fairness of Remuneration ............................................................................................... 12 3.8 Duration of Service ........................................................................................................ 12 3.9 Career Opportunities ...................................................................................................... 12 4 Variable Pay .......................................................................................................................... 13 4.1 Incidence of Variable Pay............................................................................................... 13 4.2 Rates of Variable Pay...................................................................................................... 13 4.3 Key Performance Indicators ............................................................................................ 13 5 Benefits Provided................................................................................................................... 14 6 Training ................................................................................................................................. 15 6.1 Training Practices ........................................................................................................... 15 6.2 Source of Payroll Training, Updates and Advice ............................................................ 15 Data Pages…………………………………………………………………………………………………………….17 Appendices…………………………………………………………………………………………………..……….27 © dsd Consulting Ltd. December 2011 3 Confidential © dsd Consulting Ltd. December 2011 4 Confidential Introduction 1 Introduction dsd Consulting Ltd is delighted to present the first annual New Zealand Payroll Practitioners' Association (NZPPA) Remuneration Survey. This survey is provided as part of NZPPA’s Service to members. 1.1 Roles Surveyed This survey examines remuneration practices for the following five Payroll roles: Payroll Manager Payroll Team Leader Payroll Consultant Payroll Officer Payroll Coordinator. 1.2 Survey Database Data was collected via a questionnaire which 101 individual members completed. matched against standard position titles. © dsd Consulting Ltd. December 2011 Roles were 5 Confidential NZPPA Member Practices & Policies 2 NZPPA Membership The 101 members represents 17% of NZPPA membership. 2.1 Location Nearly half of participants (44.2%) are based in Auckland and 22.1% are based in Other North Island cities/towns as illustrated in Chart 1 below. Chart 1 – Location of Participants 7.4% 12.6% 44.2% Auckland Other North Island Christchurch 13.7% Wellington Other South Island 22.1% 2.2 Gender The vast majority of participants (97.0%) are female, as illustrated in Chart 2 below. Chart 2 – Gender of Participants 3.0% Female Male 97.0% © dsd Consulting Ltd. December 2011 6 Confidential 2.3 Industry Whilst responses were received from a broad range of industry groups, Manufacturing (12.9%), Financial and Insurance Services (11.9%) and Public Administration and Safety (10.9%) were the most common. Chart 3 provides a breakdown of participation by industry groups. Chart 3 – Industry of Participants 14% 12.9% 11.9% Percentage of Participants 12% 10.9% 10% 8.9% 7.9% 8% 5.9% 6% 5.0% 4.0% 4% 3.0% 3.0% 3.0% 3.0% 3.0% 3.0% 2.0% 2% 1.0% 0% Industry 2.4 Total Annual Organisation Payroll 51.1% of participants are employed by organisations with total annual payroll of under $20 million, as illustrated in Chart 4 below. Chart 4 –Total Annual Organisation Payroll 7.4% 19.1% 27.7% <$10M $10M-$20M $20M-$50M $50M-$100M 22.3% © dsd Consulting Ltd. December 2011 23.4% >$100M 7 Confidential © dsd Consulting Ltd. December 2011 8 Confidential SAMPLE DATA PAGE © dsd Consulting Ltd. December 2011 9 Confidential © dsd Consulting Ltd. December 2011 10 Payroll Officer (<$30M Organisation Payroll) No. of Incumbents: 32 Key Accountabilities: Employed in payroll team for an organisation with annual Payroll of less than $30 million. Update, maintain and load employee information in the payroll software. Maintain, load and calculate payroll data. Respond to enquiries and requests for information from customers. Update SOP's when changes are made to current procedure and processes. Summary of Annual Remuneration % Rec. Lower Quartile Median Upper Quartile Average 100% 45,806 53,708 59,844 52,172 100% 49,348 57,631 64,167 55,718 100% 48,610 56,501 64,167 55,117 100% 53,834 63,006 70,212 63,341 % Rec. Lower Quartile Median Upper Quartile Average 75% 2.7% 3.2% 4.0% 3.8% % Rec. Lower Quartile Median Upper Quartile Average 6% 1,800 2,000 3,000 - KiwiSaver 53% 1,029 1,173 1,279 1,183 Personal Insurances 45% 624 706 1,014 824 Variable Pay Values % Rec. Lower Quartile Median Upper Quartile Average Target Variable Pay 15% - 1,200 - 1,685 Actual Variable Pay 8% - 3,550 - 4,217 Variable Pay Values Auckland Wellington Christchurch ONI OSI 61,930 - - 36,900 - 64,548 - - 37,638 - 67,634 - - 37,638 - Base Salary Total Fixed Remuneration Including KiwiSaver Total Fixed Remuneration Excluding KiwiSaver Total Remuneration Including KiwiSaver Annual Salary Increase Salary Increase in previous 12 months Benefit Values (for those receiving Benefit) Superannuation Base Salary Total Fixed Remuneration Including KiwiSaver Total Remuneration Including KiwiSaver © dsd Consulting Ltd. December 2011 11 Confidential © dsd Consulting Ltd. December 2011 12 Confidential APPENDICES © dsd Consulting Ltd. December 2011 13 Confidential © dsd Consulting Ltd. December 2011 14 Appendix 1 – Understanding your data pages Understanding remuneration terms Employee Remuneration Structure Base Salary The taxable cash component of remuneration received by the employee. This value is expressed as a full-time equivalent amount. Total Fixed Remuneration Including KiwiSaver Base Salary plus fixed benefit and allowance values inclusive of FBT & include employer contributions to KiwiSaver. Total Fixed Remuneration Excluding KiwiSaver Base Salary plus fixed benefit and allowance values inclusive of FBT & exclude employer contributions to KiwiSaver. Total Remuneration Total Fixed Remuneration (including employer contributions to KiwiSaver) plus variable pay received by the employee (i.e. company bonus, performance incentive, commission). This is the sum total of all remuneration elements. Employee Benefit Values Superannuation The amount contributed by the employer to superannuation on behalf of the employee. KiwiSaver The amount contributed by the employer to KiwiSaver on behalf of the employee. Personal Insurances The total amount of medical insurance, death & disability insurance and income protection insurance premiums paid by the organisation on behalf of the participant. Variable Pay Actual Variable Pay The total amount actually paid to employees in incentive, bonus or ad-hoc payments during last 12 months. Understanding data measures % Receiving (%Rec) Indicates the percentage of the sample receiving the particular benefit, e.g. 60% of employees receive the benefit out of the possible 100% of sample. Lower Quartile This represents the point at which, when ranked from the lowest value to the highest value, 25% of the sample is lower and 75% of the sample is higher. The Lower Quartile is also known as the 25th percentile. Median When data is ranked from the lowest value to the highest value, the median represents the middle point of the data. At the median, 50% of the sample is lower and 50% of the sample is higher. The median is also known as the 50 th percentile. Upper Quartile This represents the point at which, when ranked from the lowest value to the highest value, 75% of the sample is lower and 25% of the sample is higher. The Upper Quartile is also known as the 75th percentile. Average Indicates the average value of remuneration or benefit in any given sample. The average is calculated by adding the numbers in a sample and then dividing by the count of the sample. © dsd Consulting Ltd. December 2011 15 Appendix 2 – About dsd Consulting We are niche market specialists in the area of Total Rewards Management. As remuneration and rewards are our core business and primary focus, we provide our clients with only senior consultants who are highly skilled and experienced in this specialist area. Our goal is to provide practical and flexible tailored remuneration solutions to meet your individual business need. “We have the depth of knowledge to present tailored solutions rather than standard responses.” Well known and highly respected in the New Zealand market, the three directors of dsd Consulting (Doughty, Schäffler, Diver) bring together over 40 years of remuneration and human resources experience. Our Services Executive remuneration Structure, design and review Total Rewards Strategy Linking remuneration and rewards and the broader offering to business strategy using the Five Pillars of Total Rewards© Short-term and Long-term Incentive pay schemes and Sales Commission schemes Review, design and alignment using the Five Pillars of Incentive Design© Job analysis and market pricing Across job families and industry groups Tailored remuneration surveys Key specialist roles in niche markets and our national General Market Remuneration Survey REMonTAP© Employee Value Proposition Audit, review and communication of Total Rewards using the Four ‘F’s’ of EVP© Remuneration systems Design and implementation of remuneration systems, including our proprietary in-house broad banding system CareerMAP© and job family systems end2end© salary review services Including SRM Control©, an intranet-hosted, webbased salary review system and outsourced remuneration management services On-site remuneration workshops HR generalists, manager, employee, union delegate training and one-on-one mentoring and our facilitated Lunch and Learn© networking sessions Each of our Directors has held senior roles in large, multi-national organisations in diverse remuneration and human resources management roles as well as providing external consulting services for many years in this specialist field. This ‘hands on’ practical experience means that we understand the issues from both sides of the table. © dsd Consulting Ltd. December 2011 16