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Donabedian Model •Characteristics of the care setting (academic medical center, community hospital, health care clinic, etc) •Workforce characteristics (education of nurses, •Care delivery processes: - Use of assessment and prevention protocols (e.g. –Morse, Braden, etc) - Use of evidence based clinical protocols (e.g. - delirium screening, rapid weening, etc) use of APNs, etc)) •Organizational characteristics (Staffing, skill mix, culture, etc) - Nursing interventions for patient education •LOS •Readmission rates •Fall rates •Pressure ulcer incidence •Pt. Satisfaction •Infection rates •QOL •Functional status - Coordination of care, including discharge planning Donabedian, A (1966). Evaluating the quality of medical care. Milbank Quarterly, 44 (Suppl.), 166-206.