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ACEC/NHDOT Technical Exchange Conference April 7, 2016 Innovative Construction Inspection Project by the Numbers • • • • • • • • • • • • 21 miles of Interstate reconstruction 15 Major Interchanges Addition of 4 Managed Lanes 144 Bridges + 13,535 EA Steel and Concrete Piles 86 Miles of Drainage improvements + 5,000,000 CY of Imported Embankment + 540 EA Miscellaneous Drilled Shafts + 4,871,122 SF of MSE Walls + 577,000 SY of Concrete Pavement + 908,000 TN of Asphalt Increase posted speed 50mph to 60mph Contract Type • Public Private Partnership (P3) • 40 Year Term – 7 Year Design and Construction Term • Includes Operations and Maintenance – 33 Operating Period • $3.8B Concession Agreement – $2.32B Design and Construction delivery Organization FDOT Role/Responsibility Owner Contracted with I-4 Mobility Partners Florida Department of Transportation Sponsors (50/50) Equity Contribution Agreement Concession Agreement Financing Agreements Lenders Quality Assurance DB Agreement CJV (40/30/30) DJV (65/35) O&M Agreement O&M during Construction O&M Works I4MP (Concessionaire) Role/Responsibility Responsible for compliance to the Contract Florida Department of Transportation Sponsors (50/50) Equity Contribution Agreement Concession Agreement Financing Agreements Lenders Quality Assurance DB Agreement CJV (40/30/30) DJV (65/35) O&M Agreement O&M during Construction O&M Works SGL (Contractor) Role/Responsibility Responsible to deliver all Design, Construction, Operations and Maintenance Work conforming to the Contract Florida Department of Transportation Sponsors (50/50) Equity Contribution Agreement Concession Agreement Financing Agreements Lenders Quality Assurance DB Agreement CJV (40/30/30) DJV (65/35) O&M Agreement O&M during Construction O&M Works Quality Assurance Manager (QAM) Role/Responsibility Florida Department of Transportation QAM is an Individual Sponsors (50/50) Equity Contribution Agreement Concession Agreement Monitor conformance of the I-4MP Project Team to the requirements of the Contract, including leading the administration of the approved Design and Construction QA/QC Plans Financing Agreements Lenders Quality Assurance DB Agreement CJV (40/30/30) DJV (65/35) O&M Agreement O&M during Construction O&M Works Quality Assurance Firm (QAF) Role/Responsibility QAF is a firm of inspectors, material testers, Compliance specialist Sponsors (50/50) Monitor conformance of SGL and their QC Firms to the requirements of the approved Plans and Specifications. Florida Department of Transportation Equity Contribution Agreement Concession Agreement Financing Agreements Lenders Quality Assurance DB Agreement CJV (40/30/30) DJV (65/35) O&M Agreement O&M during Construction O&M Works Support I4MP in the monitoring of EEO /Labor Compliance of the I4MP Project Team Technical Advisor (RS&H) Role/Responsibility Florida Department of Transportation Sponsors (50/50) Equity Contribution Agreement Concession Agreement Review of all Design related submittals, including providing technical advisory services to the FDOT for RFIs, proposed modifications to the Contract, repair procedures, etc. via Audits Financing Agreements Lenders Quality Assurance DB Agreement CJV (40/30/30) DJV (65/35) O&M Agreement O&M during Construction O&M Works Construction Oversight Services (HNTB) Role/Responsibility Florida Department of Transportation Sponsors (50/50) Equity Contribution Agreement Concession Agreement Administer the Contract on behalf of the FDOT and to oversee the compliance of I4MP Project Team to the Contract requirements as it relates to Construction, O&M Work, EEO/Labor Compliance Financing Agreements Lenders Quality Assurance DB Agreement CJV (40/30/30) DJV (65/35) O&M Agreement O&M during Construction O&M Works Perform Audits Contract Approach to Quality • • The premise of the Contract is self-monitoring/self-reporting by the Concessionaire for any instances of non-conformances or Noncompliance detected by the Concessionaire’s team. This approach maximizes the Concessionaire’s control of the Project The Contract includes a number of self-monitoring/reporting criteria: – Construction Availability Faults e.g. Service Patrol, Pothole repair, etc. • failure to meet minimum performance requirements – Construction O&M Violations e.g. Lighting, Mowing, • failure to meet minimum performance requirements – Construction Closures • all or part of any General Use Lane, Express Lane, ramps, streets, etc. that is closed or blocked, or otherwise restricted – Noncompliance • any breach or failure in performance of obligations under the Contract that will result in the assessment of Noncompliance Points and Noncompliance Instances Contract Approach to Quality • • • • • • FDOT Standards, Policies and Procedures for Design, Construction and Maintenance apply Use of FDOT pre-qualified Contractors and Consultants Quality Assurance Manager and Quality Assurance Firm report to the Concessionaire – Design and Construction Submittal Certification – Monitoring Design and Construction QA/QC Processes • Trend Analysis and Process improvement • Report nonconformances to the FDOT/COS – Materials and Periodic Payment Certification Persistent Nonconforming Work ramifications include – Increased QC by the Concessionaire at no cost to the FDOT – Increased QA by the Concessionaire at no cost to the FDOT – Increased Oversight by the FDOT at the Concessionaire’s expense Stringent Hand-back requirements at the end of the 40 Year term FDOT sole authority to accept Nonconforming Work Innovative Construction Inspection • Today most large scale projects include the use of innovative methodologies to assure conformance of the Contractor or Concessionaire to the Contract Documents and to demonstrate compliance with the Code of Federal Regulations. For the I-4 Ultimate Project the innovative approach to Construction Inspection includes: – Witness and Hold System used by QA/QC teams – Owner Testing Plan utilized by the FDOT/COS – Risk Based Audit Plan utilized by the FDOT/COS Witness and Hold (W&H) Inspection • The Concessionaire is employing the use of an electronic webbased system to facilitate both QC and QA inspection and to document the Acceptance of the Work • The W&H System is based on the FDOT Construction Critical Inspection Guidelists, which have been reconfigured to create Project specific QC Inspection Checklists and QA Inspection Guidelists – The Checklists/Guidelists also include Project specific commitments from the Concession Agreement and the approved Project Management Plan and Construction QA/QC Plan – The Checklists/Guidelists address everything from Erosion Control to ITS and Micro-tunneling Witness and Hold (W&H) Inspection Witness and Hold QA Inspection • Prior to beginning work on an element, a Work Request is generated by the QC Manager. The Work Request is assigned a unique identifier • QC Inspectors log onto the system daily to enter their inspection efforts and the associated results for each Project element using the applicable electronic Checklist(s) • Each completed Checklist also includes a narrative and photos Witness and Hold (W&H) Inspection • • • • QA review and Acceptance of the Work is achieved through the use of ‘Witness Point’ and ‘Hold Point’ Inspections A ‘Hold Point’ represents a step in the construction of an element when Production must stop for QA Inspection before proceeding i.e. ‘pre-pour’ inspection prior to placing concrete – The ‘Hold Points’ are identified on the QC Inspection Checklist A ‘Witness Point’ represents any aspect or step(s) in the construction of an element that can be inspected by QA prior to or at the time of a ‘Hold Point’ Inspection i.e. reinforcing steel and form-work in the case of a ‘pre-pour’ inspection QC Managers use the W&H System to schedule ‘Hold Point’ Inspections and/or QA Sampling and Testing – Test-Sample Request – 24 hours advanced notice – Inspection Hold Point Request – 48 hours advanced notice Witness and Hold QA Inspection • QA Inspectors log onto the system to enter their inspection efforts and the associated results for each Project element using the applicable QA Inspection Guidelist(s) • Each completed Inspection Guidelist also includes a narrative and photos • Passing ‘Hold Point’ Inspections are ‘released’ in the W&H System allowing Production to continue Work Witness and Hold (W&H) Inspection • • • • • In the event either QA or QC Inspections detect nonconforming work, a Nonconforming Work Report (NCWR) is generated within the W&H System The NCWRs are associated with the Work Request identifier and e-mailed to the Concessionaire, QA/QC representatives and FDOT/COS NCWRs require a Nonconformance Recovery Plan NCWRs are discussed in Weekly Quality QA/QC meetings NCWRs are used along with Open/Failing Material Samples to offset Periodic Payments Innovative Construction Oversight Innovative Construction Oversight The COS is responsible for the following: • Review and coordination of all Construction Engineering and Administrative Functions • Independent Assurance (IA) and Owner Testing (OT) – Monitor Concessionaire QA Program for compliance and effectiveness • Construction and O&M Oversight • Review and coordination of all Construction Engineering and Administrative Functions: • Managing Lane Closure requests and monitoring Corridor Mobility/Safety • Monitoring the Project Schedule • Monitoring EEO, DBE, SBE and OJT requirements • Coordinating Submittal Review and Acceptance Tracking with RS&H – RFC Plans and Shop Drawings • Coordinating RFI Review and Responses with RS&H • Coordinating the Disposition of Defective Material (DDM) process • Tracking FDOT or 3rd Party Obligations • Processing Supplemental Agreements and Payments • Assisting FDOT’s Public Involvement Consultant • Progress Reporting to FDOT and FHWA • Monitoring Concessionaire Self-reporting Innovative Construction Oversight Independent Assurance (IA): • Develop and Implement Project Specific IA Program • Perform IA inspections of QC and QA operations – Goal is to review 90% of the eligible technicians on site • Perform IA sampling and testing as required • IA results are used to monitor effectiveness of QA testing and to validate Concessionaire’s QA/QC program Innovative Construction Oversight Owner Testing (OT): • Develop and Implement Project Specific OT Plan – LIMS/MAC Monitoring procedures – Trend Analysis – Weekly review with QAM and QC Manager • Perform OT sampling and testing per VOL II, Section 3, Attachment 4, Appendix I – Use of Random Number Generator – OT Sampling/Testing Frequencies derived from I-595 Express/Industry trends • OT results are used to monitor effectiveness of QAF testing and to validate Concessionaire’s Construction QA/QC Plan – Resolution process established for OT – QA non-comparison – Concessionaire provides Resolution Laboratory Innovative Construction Oversight Construction and O&M Oversight: • Monitoring Concessionaire’s Compliance to Concession Agreement using: – Requirements Verification Database (RVD) – Risk Based Audit Plan (RBAP) – Frequency Audits • Role is designed to focus on: – Quality and Workmanship – Manage Owner Risk – Manage Costs and Monitor Schedule Progress – Monitor Mobility and Corridor Safety – Monitor EEO/Labor Compliance – Monitor Community and Business Impacts – Monitor and gauge accuracy of Concessionaire Self-reporting Risk Based Audit Plan Risk Based Audit Plan (RBAP) • Identifies risks specific to the Project • Rates those risks based on criteria specific to the Project and/or Industry Practice /Standards • Establishes an audit program based on the risks identified, which can be adjusted based on actual performance and trends • Audits and their results are integrated to a Concession Agreement Requirements Verification Database or RVD • Audits are conducted using the RBAP System Risk Based Audit Plan • For the I-4 Ultimate Project the RBAP is based on Project risks that are focused on the specific Project elements that will be a part of the Final Design, in addition to other requirements included in the Contract Documents • Distinct ‘Work Elements’ have been established to represent the different Project elements such as Deck Placement – Category II, Embankment, Erosion Control, Payrolls, etc. • Each ‘Work Element’ falls into one of three audit categories: • Risk Rated • Frequency Based • Ad-hoc Risk Based Audit Plan • Risk Rated ‘Work Elements’ are individually rated which sets their audit priority • Frequency Audited ‘Work Elements’ represent persistent or repetitive risk e.g. • Safety and Mobility (MOT Lane Closures or MOT Reporting, etc.) • O&M Performance • EEO, DBE, Payroll and OJT compliance • Ad-hoc Audits can be either Risk Rated or Frequency Based ‘Work Element’ Risk Based Audit Plan • Risk Rated ‘Work Elements’ • For large scale projects, risk is typically rated using Qualitative and Quantitative means: – Probability of Occurrence (P) – Impact of Occurrence (I) – Detectability or Discovery of Occurrence (D) – For the I-4 the COS Team added History of Performance (H) • Associated with the specific requirements of the Contract Documents (e.g. Specifications) or the Project elements themselves (e.g. bridge foundation – mass concrete) • Translated to a numerical value to establish its ranking and the associated audit priority i.e. P x I x D x H = Risk Rating/Ranking Risk Based Audit Plan Risk Rated Work Elements – Jointly developed with FDOT during Workshops Requirements Verification Database • The Requirements Verification Database (RVD) is a compendium of requirements extracted from the Contract Documents, which includes but is not limited to: • Volume I (Concession Agreement) • Volume II (Technical Requirements) • Volume III (Additional Mandatory Standards) • Specifications and Standards associated with the Final Design • Permits and other Project Commitments • The requirements included within the Database form ‘data points’; to date the COS Team has populated the RVD with over 10,000 individual requirements • The RVD also houses the Project record of each audit conducted and facilitates analyzing audit results, associated trends and the possible need to re-evaluate Project risks RBAP Web Tool RBAP Web Tool • In order to maximize efficiency FDOT/COS has encapsulated the I-4 Ultimate RBAP into a web based platform or tool that automates many of the processes involved: • Houses the ‘Work Element’ audit templates • Establishes the Audit Sample population, or ‘Work Elements’ to be audited • Assigns the ‘Work Element’ to the COS Audit Specialists based on their Risk Rating and/or Frequency priority • Captures Audit findings, including supporting objective evidence such as photos, scanned documents, etc. • Facilitates trend analysis and Audit data result reporting • Archives Audit results within the RVD, integrating the associated results to each requirement reviewed RBAP Web Tool • For those Risk Rated items, the COS creates a Monthly Audit Profile or Audit Sample Size • The Audit Profile is derived from the Concessionaire’s Construction Schedule using a Risk Rating code cypher which translates Activities into ‘Work Elements’ • The ‘Work Elements’ are separated into Risk Quartiles from ‘Very High’ to ‘Very Low’ • FDOT expects 50% of monthly audits in the ‘Very High’ Quartile • FDOT expects 30% of monthly audits in the ‘High’ Quartile • FDOT expects 10% of monthly audits in the ‘Low’ Quartile • FDOT expects 10% of monthly audits in the ‘Very Low’ Quartile RBAP Web Tool Audit Profile - Quartiles RBAP Web Tool • The number of Audits conducted each month is based on a statistically validated Audit Sample Population, or more simply the minimum number of ‘Work Element’ Audits necessary to be mathematically representative of the Concessionaire’s Activities • • • • • • Known Population (N) derived from the Progress Schedule (Number of Activities) Assume 20% of Audits will illicit nonconformance findings (p) Assume Confidence Interval (e) of 5% is desirable for Audit Sample accuracy • Confidence Interval is +/- deviation from the Mean The objective is to prove that the Audit Sample Size (n0) is representative of the Known Sample Population. Following the Materials Model this is assumed to be a 95% Confidence Level (CL) Using NIST Equation to calculate Audit Sample Size (n0) • n0 = p x (1-p) x z2/e2 • z factor from Normal Distribution Probability Tables with 95% CL Using the finite population correction formula below for a known Population, the COS can derive the Audit Sample Size • n = n0 / (1+ (n0 -1)/N) RBAP Web Tool • The COS Audit Specialists are assigned ‘Work Element’ Audits by the COS Risk Manager. These Audits are reflected in the COS Auditor Specialist’s Dashboard and can be launched by simply double ‘clicking’. The Risk Manager can assign target or deadline dates as well RBAP Web Tool • Each ‘Work Element’ Audit is a fixed template that includes Audit data points which are extracts from the Contract Documents. These templates can also be customized by the Risk Manager without external Site Administrator Support RBAP Web Tool • The ‘Work Element’ Audit template guides the COS Audit Specialist through their review and ensures consistency with the Contract Documents and their quality/performance across the board • For any requirement that is not satisfied, the RBAP Web Tool automatically requires the Audit Specialist to collect and attach objective evidence (photo, measurement, scanned document, etc.) and they must explain the specific reason(s) for the nonconforming finding(s) RBAP Web Tool • Once the COS Audit Specialist has completed an Audit, it is saved and sent to their Supervisor. The Supervisor reviews the Audit and if it is deemed accurate and complete it is sent to the Risk Manager for final approval. At this point the Audit and the associated results are filed within the RVD (Requirements Verification Database) and any nonconformances are communicated to the Concessionaire • To save time for the Concessionaire in their response to nonconformances, the RBAP Web Tool only sends or ‘pushes’ the individual nonconforming requirement(s) to ProjectSolveSP for the Concessionaire’s response using an all electronic dialogue or exchange with the Concessionaire, QAM, QAF, the O&M Manager or QC Manager RBAP Web Tool Electronic dialogue in ProjectSolveSP RBAP Web Tool • The dialogue is designed to document, and provide an auditable/traceable system that records: • Proposed corrective action • Proposed process improvements to the affected QA/QC Plan, Manual or Project Management Plan • FDOT/COS acceptance of the proposed mitigation RBAP Web Tool • This system of data capture and nonconformance reporting allows the FDOT to identify, store and correlate Concessionaire performance to each requirement included in the Contract using minimal resources, whilst also limiting interference to the Concessionaire’s organization, process and procedures. This data is used to: • To validate the accuracy of the Concessionaire’s self-monitoring/reporting processes • Gauge the effectiveness of the Concessionaire’s Quality Assurance and Quality Control processes • Issue nonconformances and track and document their resolution • Identify trends and analyze root causes such that the Concessionaire can work to improve the quality of the Work • Demonstrate compliance with the Code of Federal Regulations RBAP Web Tool The system also provides for data analysis and reporting. Some examples: Innovative Construction Inspection • Questions?