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Strategy Infrastructure Applications Security For small and medium enterprises Survive and Thrive With Effective Requirements Gathering Create an accurate picture of what your business wants and needs from its IT projects. Express Info-Tech Research Group, Inc. is a global leader in providing IT research and advice. Info-Tech’s products and services combine actionable insight and relevant advice with Info-Tech's products and services combine actionable insight with ready-to-use tools ready-to-use tools and templates that cover theand full relevant spectrumadvice of IT concerns. and templates that cover the full spectrum©of IT concerns.© 1997 Research - 2016 Info-Tech Research Group 1997-2016 Info-Tech Group Inc. Info-Tech Research Group 1 Info-Tech Research Group ANALYST PERSPECTIVE Robust business requirements are the basis of a successful project; an Info-Tech study found that of projects that fail, over two-thirds fail due to poor requirements. Organizations struggle to define a consistent and repeatable process for requirements gathering. This results in wasted time and effort from both IT and the business, and generates incomplete requirements that lack value. This research will help you get requirements gathering right by developing a set of standard operating procedures across requirements elicitation, analysis, and validation to ensure projects start off on the right foot. Ben Dickie Senior Manager, Enterprise Applications Info-Tech Research Group Express Info-Tech Research Group 2 Requirements Gathering An essential step in all IT projects. 50% Of project rework is attributable to problems with requirements. Info-Tech, Build a Strong Approach to Business Requirements Gathering, 2016 5.1% 78% Of IT professionals believe the business is “usually” or “always” out of sync with project requirements. Info-Tech, Build a Strong Approach to Business Requirements Gathering, 2016 Of every dollar spent on projects and programs for SMB is wasted due to poor requirements management. PMI, Pulse of the Profession, 2014 Express Info-Tech Research Group 3 Increase project savings and decrease waste by streamlining the requirements gathering process With a standardized, repeatable requirements gathering process you can save 5.1% of every allocated project dollar. SMB spends Average IT salary forty-eight percent of staffing allocation on IT processes impacted by requirements gathering.1 Ranges from $86,000 to $160,000.2 Annual Savings $27,000 – $40,400 Assumptions | Express 10-15 people in IT Sources | 1 – Info-Tech Research Group Industry Spotlight 2 – Robert Half Technology 2017 Salary Guide for IT Professionals Info-Tech Research Group 4 Requirements Gathering Use the following research to help you: Create more precise, organized, and meaningful business requirements. Streamline how you approach and execute a project’s requirements gathering stage. Improve how you engage critical stakeholders throughout the process. Express Info-Tech Research Group 5 Requirements gathering is just one step in an IT project PMBOK’s Five-Phase Project Lifecycle Initiate Close Execute Plan Control Inaccurate requirements is the nd 2 most common cause of project failure. Requirements gathering is a critical stage of project planning. Requirements gathering extends into the initiate and execute phases of the project lifecycle for both Waterfall and Agile approaches. (PMI 2015) Express Info-Tech Research Group 6 Follow a standard approach to gathering requirements Info-Tech’s three-step approach to gathering your IT project requirements. 1 2 3 ELICIT ANALYZE VALIDATE Prepare Organize Translate Conduct Prioritize Allocate Confirm Verify Approve Requirements gathering is simple in its approach, but is often complicated and difficult to accurately execute. Express Info-Tech Research Group 7 Is This Research Right for You? Research Navigation Managing the requirements gathering process is one of the key success factors in enabling efficient, on-time, and on-budget delivery of projects. Answer the following questions to determine whether the activities in this deck are relevant to your requirements gathering needs. Question If you answered no If you answered yes Do you have less than 15 people in IT? Review Info-Tech’s Build a Strong Approach to Business Requirements Gathering. Follow the guidance in this blueprint Do projects often run over time and over budget due to a lack of streamlined requirements? Review Info-Tech’s other project management offerings. Follow the guidance in this blueprint Does IT lack formalized processes for project intake and prioritization? Review Info-Tech’s other project management offerings. Review Info-Tech’s Rebalance Project Intake for the Small Enterprise. Are you looking to improve project execution? Review Info-Tech’s other project management offerings. Review Info-Tech’s Create Project Management Success. Express Info-Tech Research Group 8 Use this research to establish an effective requirements gathering process Intended Audience • IT leaders and business stakeholders that want to develop a standardized requirements gathering process. • Project managers and applications development managers looking to reduce project waste. This Research Includes • • • A standard operating procedures document. A set of elicitation, analysis, and validation techniques for requirements gathering. A comprehensive portfolio of deliverables to streamline requirements gathering inputs. WALK AWAY FROM THIS BLUEPRINT WITH: • A fully established requirements gathering process. • An on-going governance model for the process. • An effective testing and communications plan. Expected Benefits • Decreased project waste. • Documented, repeatable project requirements gathering process. • Formed governance committee and structure for requirements gathering on an on-going basis. Express Info-Tech Research Group 9 Don’t just read it – do it! Use this research to create the following key deliverables: 1. Requirements Gathering SOP Template Consume this research in a variety of different ways. 2. Project Intake SOP DIY Blueprint Download this PowerPoint deck and the linked tools and templates. 3. Requirements Gathering Technique Guide 4. Requirements Gathering Maturity Assessment Guided Implementation Speak with an analyst in a series of guided calls as you use the research materials. Guided Implementation Outline 5. Business Requirements Document 6. Requirements Gathering Documentation Tool Workshop Have Info-Tech come onsite and facilitate a four-day workshop on the topic. Workshop Overview Express Info-Tech Research Group 10 Info-Tech’s research is built upon essential frameworks Info-Tech leverages COBIT, ITIL, PMBOK, and Prince2 to provide high-quality research backed by industry standards. Our approach takes into account the realities that small IT departments face and offers a simplified and more realistic pathway towards portfolio visibility. Express Info-Tech Research Group 11 Info-Tech Research Group Helps IT Professionals To: Quickly get up to speed with new technologies Manage business expectations Justify IT spending and prove the value of IT Train IT staff and effectively manage an IT department Make the right technology purchasing decisions – fast Deliver critical IT projects, on time and within budget Sign up for free trial membership to get practical solutions for your IT challenges “Info-Tech helps me to be proactive instead of reactive – a cardinal rule in a stable and leading edge IT environment. • - ARCS Commercial Mortgage Co., LP Toll Free: 1-888-670-8889 Info-Tech Research Group www.infotech.com ‹#›