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VIEWPOINT Viewpoint Private practitioners and public health: weak links in tuberculosis control Mukund Uplekar, Vikram Pathania, Mario Raviglione Evidence suggests that all sections of the population in poor countries seek care from private practitioners. The private medical sector varies considerably between and within countries in size, composition, level of organisation, types of services delivered, and socioeconomic groups served. There are few statistics for the amount of health care delivered by the private sector in poor countries.1 However, information on health expenditure suggests that most poor countries have a large and growing private medical sector. Surveys indicate that the private sector is an important source of care, even for poor people and even where public services are widely available.2 Private practitioners are widely used to treat people with diseases such as tuberculosis, malaria, sexually transmitted infections, diarrhoeal disease, and acute respiratory infections.3 For example, in India 80% of households prefer to use the private sector for treatment of minor illnesses and 75% of households prefer to use the private sector for treatment of major illnesses.4 In nine of the world’s poorest countries, 47% of visits to private-health providers were by the poorest 20% of people compared with 59% of visits among the richest 20% . Communicable diseases dominate the disease burden in poor countries. Tuberculosis is a leading cause of death of young people and adults. This disease causes about 8 million new cases and 2 million deaths every year. Despite much worldwide attention and implementation of the WHO recommended DOTS strategy by 119 countries, only 40% of estimated tuberculosis cases are notified worldwide. Experts believe that private practitioners manage a large proportion of the unreported majority of tuberculosis cases. The focus of international efforts is on the improvement of tuberculosis control in the 22 countries with the highest burden. Panel 1 shows that in nearly all these countries private expenditure on health accounts for a high proportion of total health expenditure. Furthermore, most of this private expenditure is out-of-pocket expense, which suggests considerable use of private practitioners and private pharmacies on a fee-for-service basis (panel 1). Private practitioners A large proportion of tuberculosis patients in high prevalence countries such as India, Pakistan, Philippines, Vietnam, and Uganda first approach a private practitioner.5,6 For example, a household survey in India found that 60% individuals with a longstanding cough first went to a private practitioner.7 Another study noted that 88% of rural and 85% of urban patients with tuberculosis first went to a Lancet 2001; 358: 912–916 TB Strategy and Operations, Stop TB Department, Communicable Diseases Cluster, World Health Organization, Geneva, Switzerland (M Uplekar MD; V Pathania MBA, M Raviglione MD) Correspondence to: Dr Mukund Uplekar (email: [email protected]) 912 private practitioner.8 Other workers have reported a gradual flow of poor patients from the private sector to mostly free public clinics.9 However, many of these studies show a delay in diagnosis ranging from 1 to 6 months, which could lead to increased disease transmission. Few researchers have investigated the role of traditional healers in tuberculosis care, who are often the first point of contact for tuberculosis patients in poor countries. Private practitioners treat a substantial proportion of tuberculosis cases. About 50% of such patients in India are treated—partly or completely—in the private sector.6 These cases alone account for a sixth of the world’s burden of this disease. A similar situation prevails in many high prevalence countries. Managers of tuberculosis programmes believe that in many countries only a small proportion of tuberculosis patients—mainly the well off—seek care from private practitioners. The basis for this assumption is that tuberculosis mainly affects the poor who cannot afford private doctors’ fees and expensive drugs. However, a recent survey in a Mexican state showed that about a third of patients who died from tuberculosis were treated in the private sector. A substantial proportion of all antituberculosis drugs are sold in the private sector in that country.10 Available information from Korea and Vietnam Panel 1: Private health expenditure in 22 countries with highest prevalence of tuberculosis Country Private health expenditure (% of total) India China Indonesia Bangladesh Pakistan Nigeria Philippines South Africa Ethiopia Vietnam Russia Democractic Republic of Congo Brazil Tanzania Kenya Thailand Myanmar Afghanistan Uganda Peru Zimbabwe Cambodia Out-of-pocket expenditure (% of total) 87·0 75·1 63·2 54·0 77·1 71·8 51·5 53·5 63·8 80·0 23·2 63·4 84·6 75·1 47·4 54·0 77·1 71·8 49·5 46·3 63·8 80·0 23·2 63·4 51·3 39·3 35·9 67·0 87·4 59·4 64·9 60·3 56·6 90·6 45·6 38·3 35·9 65·4 87·4 59·4 48·2 50·2 38·2 90·6 THE LANCET • Vol 358 • September 15, 2001 VIEWPOINT indicate that successful national tuberculosis programmes do not necessarily attract all tuberculosis patients.5,11 In India researchers reported that 100 private practitioners working in the slums of Mumbai had prescribed 80 different drug regimens to their patients with pulmonary tuberculosis and that most of these regimens were inappropriate and expensive.12 Tuberculosis management practices of private practitioners have recently come under scrutiny worldwide, in places as different as the Indian subcontinent, South-East Asia, Africa, some European countries, and USA.3,6,7,8,9,11,12 All these studies indicate that private practitioners tend to deviate from recommended tuberculosis management practices. Of particular concern are those of practitioners in poor countries with a high burden of tuberculosis. For example, private practitioners in such countries rely on chest radiography for diagnosis and rarely refer patients for sputum microscopy or monitor treatment. Some prescribe inappropriate drug regimens, often with incorrect combinations and inaccurate doses for the wrong duration. Few pay attention to maintenance of records, case notification is uncommon, treatment defaulters are never chased, and treatment outcomes are not known.6–9 Threats, opportunities, and new trends To ignore private practitioners would be an omission on the part of national tuberculosis programmes, particularly in places where a substantial proportion of tuberculosis patients visit private practitioners whose management practices are suspect. Such doctors seem to pose both threats to and opportunities for improved tuberculosis control. If the private medical sector grows into an alternative unregulated source of care, the goals of national tuberculosis programmes will be hampered. However, private practitioners offer major opportunities to improve tuberculosis control. A private practitioner is a valuable resource, located close to, and often trusted by, the community. National tuberculosis programmes could increase case detection and notification by the inclusion of private practitioners. Since many patients first approach these practitioners, there is an opportunity to reduce diagnostic delay, to reduce subsequent transmission, and to improve treatment outcomes. There is also the potential to share service delivery with the private sector and ease the workload on frontline health workers. Of course, this possibility has to be traded off against the possible increase in tasks such as liaison, training, and monitoring and ways to channel unreasonable out-of-pocket payments into resource-poor tuberculosis programmes also needs to be considered. Finally, tuberculosis control has to be viewed within the context of health sector reforms, which include strengthening of the government’s role in providing information, overseeing of regulation, and financing of public health interventions in partnership with the private sector. To sustain tuberculosis control, national programmes will have to adapt their strategies to these trends.13,14 A global appraisal Surprisingly, there is virtually no published evidence on the value of linking private practitioners to tuberculosis programmes. To begin addressing this issue WHO did a global assessment of private practitioners’ participation in tuberculosis programmes in 23 countries across six WHO regions, including countries with a high, medium, and low prevalence of tuberculosis. The assessment focused on delivery of tuberculosis care by private for-profit practitioners. Known continuing collaborative initiatives between local tuberculosis programmes and private practitioners were appraised. A detailed WHO report along with country notes is available and can be obtained from the authors.15 We summarise here the main findings. Perceptions on collaboration Panel 2 lists some of the constraints faced in achieving collaboration between national tuberculosis programmes and private practitioners. Most apparent among national tuberculosis programme managers of high burden countries is lack of will to take on the issue of private practitioners. First, managers do not consider private practitioners enough of a problem to divert their attention from their current activities. Second, they are too preoccupied with the implementation of demanding public sector DOTS programmes to venture into what they see as unfamiliar territory. Third, they believe that eventually patients will turn away from exploitative and profit-hungry private practitioners. Fourth, they see little common ground for collaboration with largely unorganised private practitioners and, in the absence of operative regulatory mechanisms, perceive them as unmanageable. Finally, lack of evidence adds to their inertia. Nonetheless there is general agreement on the need to act to get private practitioners on board. Private practitioners generally complain about the absence of information about tuberculosis programmes. They doubt that sputum-based diagnosis and a few drugtreatment options supposedly meant for resource-starved tuberculosis programmes are in the best interest of their patients. They are critical of the distrust shown towards them by programme staff. They are reluctant to lose their patients to the programme and accuse the programme of discriminating against sputum-negative patients. Private practitioners admit that they may be unable to take on certain tasks, such as defaulter retrieval, social support to patients, and detailed record keeping and analysis. However, the general view is that collaboration is feasible. Panel 2: Barriers to public-private collaboration in tuberculosis care Within the national tuberculosis programme Within the private medical sector Ideological opposition Inadequate training and lack of information Lack of information on the private sector Technical doubts about national tuberculosis programme guidelines Preoccupation with strengthening and expansion of the national tuberculosis programme Low priority to public health functions; not remunerative Prejudices about the profit motive and the behaviour of private practitioners Infrastructural limitations to performance of “public health” tasks such as defaulter retrieval Weak or absent regulatory mechanisms Doubts about quality of care within the national tuberculosis programme Absence of precedents; little evidence on replicability Largely unorganised; liaison and interaction challenging THE LANCET • Vol 358 • September 15, 2001 913 VIEWPOINT Panel 3: Approaches to involve private practitioners in tuberculosis programmes Country (place) TB prevalence* Approach Results DR Congo (Kinshasa) High National TB programme (NTP) provides training to a team comprising of a doctor, a laboratory technician, and a nurse each from some Kinshasa city hospitals and polyclinics. Drugs are provided at subsidised costs. Monitoring by NTP. Patients managed according to national guidelines. Egypt (Cairo) Moderate NTP manager invites leading private chest physicians to join the NTP; one leading chest physician is also a university Chancellor. With the help of university teachers, continuing TB education for in-practice chest physicians is initiated; modifications to TB education in medical curricula planned. Private laboratories approached and requested to report results of sputum examinations of patients referred to them by private practitioners. Pilot projects with five university hospitals starting DOTS clinics and private laboratories reporting all sputum positive cases. India (Hyderabad, Chennai, Jamnagar, Delhi) High A few running and evolving models: 1) A private non-profit hospital initiates a DOTS project for patients referred by private practitioners in the catchment area; treatment supervision (DOT) done in neighbourhood centres located in private nursing homes, clinics, and dispensaries. Drugs and supplies from NTP. 2) A voluntary organisation acts as an interface between private practitioners and NTP to facilitate collaboration. 3) Local treatment supervisors of NTP assign diagnosed cases to the patient’s preferred private practitioner agreeable to do treatment supervision, maintain records, and report defaulters. 4) Local association of doctors trying out graded involvement of private practitioners ranging from referral to NTP to implementing a DOTS programme in an area. 1) The project achieves over 90% case detection and cure rates; potentially replicable. 2) Results awaited. 3) 87 private practitioners doing DOT for about 200 patients. 4) Private practitioners enthusiastic about collaboration; results awaited. Kenya (Nairobi) High Kenya’s National Anti-TB Association, an NGO, provides subsidy on drugs to private hospitals and physicians who in turn follow NTP guidelines, notify cases, assist in defaulter retrieval and maintain and submit records. Aim to make a self-sufficient private DOTS project. Documentation in process. Morocco (Casablanca) Moderate Two successive surveys show satisfactory TB management practices of private physicians. No conscious interventions undertaken to influence private practitioners. Probable reasons for good management practices of private doctors: undergraduate medical curricula provide substantial time (40 hours) for training in TB and all postgraduates in chest medicine have to work with NTP before getting a licence to practise. Private practitioners largely follow NTP guidelines, maintain records. Records made available to NTP too. Republic of Korea Moderate Two studies undertaken on general practitioners and chest physicians. Survey results of their own TB management practices and treatment outcomes of their patients shared with private doctors. Improved practices demonstrated in the subsequent survey. United States (New York City) Low Upgrading the clinical services offered by the TB Bureau’s chest clinics located throughout the city. State-of-the-art and confidential services including DOT provided free of cost to referred suspects and patients including HIV counselling and testing. Extensive educational material produced and distributed. Establish hotline to address queries instantly. A four-fold increase in referrals from private sector. Decline in resurgent TB epidemic demonstrated. Syrian Arab Republic Moderate Dissatisfied by private physicians’ poor response to persistent and varied approaches to involve them, the NTP manager convinces the Ministry of Health to execute a decree, banning sale of anti-TB drugs in private pharmacies. Effectiveness to be documented. Illegal Import of drugs feared. The Netherlands Low Involvement of private practitioners at all levels including representation on TB Control Policy Committee. Clarity and consensus on roles and responsibilities of the public sector staff and private practitioners in managing each patient. Excellent public-private collaboration in efforts to eliminate TB. The Philippines (Manila) High NTP provides training and drug supplies for DOTS projects initiated and operated by an upper class private hospital and a private university hospital in Manila. Successful projects; treatment success over 80%. 914 THE LANCET • Vol 358 • September 15, 2001 VIEWPOINT Panel 4: Range of intervention to involve private practitioners Tools and guidelines for routine use in private practice Outlaw TB management by private practitioners Involvement in programme planning Mandatory internships in TB programmes Disincentives for neglect/ignorance Contracting out programme implementation In-practice education Modify medical curricula Recognition and rewards for positive contribution Despite the reservations on both sides, public and private partnerships have apparently worked in some settings. When WHO’s eastern Mediterranean regional office asked its member countries to address private practitioner involvement in tuberculosis control, they obtained three different approaches (panel 3). The tuberculosis programme manager of Egypt enlisted the support of leading chest physicians and university professors. University hospitals, previously not associated with the tuberculosis programme, responded by starting DOT (direct observation of treatment) clinics in teaching hospitals. As a result, in-practice education of all practising physicians began and plans were made to upgrade the undergraduate curriculum. In the Syrian Arab Republic, frustrated by persistent indifference of private practitioners despite his staff’s best efforts, the programme manager convinced the health ministry to ban the sale of antituberculosis drugs in private pharmacies, which restricted the role of private practitioners in tuberculosis care. In Morocco, the manager first studied private practitioner working practices and found that many were referring cases to the national programme. The remainder followed national guidelines and were largely able to achieve a positive clinical outcome. Most private practitioners also managed to maintain patient records and made them available. Careful documentation of national tuberculosis programmes would be helpful. Lessons from countries with low prevalence of tuberculosis In tackling the resurgence of tuberculosis, the New York City Tuberculosis Bureau succeeded in eliciting participation of the private practitioners and laboratories.16 Before a comprehensive intervention programme began in 1992, about 90% of cases were being detected and managed in the private sector. One of the first steps taken was to upgrade and improve the clinical services offered by the Bureau’s chest clinics located throughout the city. The best treatment including DOT and confidential services were provided free to patients with suspected and confirmed disease. The services also included treatment for latent disease in high-risk individuals, social services, and HIV testing and counselling. A telephone line was also established to address queries of private practitioners. As a result, there was a four-fold rise in referrals from the private sector to the bureau’s chest clinics. This project has implications for national tuberculosis programme managers in poor countries. First, private practitioners should be encouraged to visit national tuberculosis programmes and see the services that are provided, which might help to initiate a partnership. Second, educational material giving physicians more information about their responsibilities and THE LANCET • Vol 358 • September 15, 2001 what the national programme can offer specifically to enable them to follow correct procedures need to be widely and regularly distributed. A common practice in many national tuberculosis programmes is turning away patients with suspected infection referred by private practitioners on the basis solely of the results of sputum examination. If staff from the national programme sent a letter thanking the practitioner for referral and outlined a plan of management, as practised by the New York City Tuberculosis Bureau, this action could help to encourage collaboration. Public-private partnership in tuberculosis control has deep roots in the Netherlands. Both physicians and laboratories notify tuberculosis cases to the tuberculosis clinics. After diagnosis, patients with tuberculosis are almost always managed jointly but with a clear division of responsibility. Physicians take care of diagnosis and drug treatment and public health nurses handle motivation, education, defaulter retrieval, and management of social problems. The programme is spearheaded by the Royal Netherlands Tuberculosis Association and the key elements of successful partnership are decentralisation, transparency, mutual respect, working through consensus, private provider involvement at all levels including the highest level policy making, continuing dialogue, and quality assurance. Strategies Tuberculosis control programmes can follow one of the three strategies. First, the managers can build a public delivery system that excludes the private sector through legislative measures. Second, they could ignore the private sector and focus on delivery through government-run services. In effect, there would be two parallel independent delivery systems. The third option would be to work with the private sector. Education and information would be one form of collaboration. More active forms would involve private practitioners in service delivery. Panel 4 depicts a spectrum of interventions for national tuberculosis programmes to try out singly or in combinations. Local national programme staff and private institutions in less-developed countries have independently arrived at similar conclusions; they have sought to include private practitioners in DOTS programmes, even where the DOTS programmes are not yet working satisfactorily. The partnerships meant giving local health-care units greater autonomy to explore public-private collaborations, which is in keeping with the trend towards decentralisation within health systems. In Ahmedabad and Jamnagar in India, programme paramedics having been given the freedom to do so, succeeded in making private practitioners hold treatment boxes (a full course of treatment for a designated patient), undertake DOT, assist in defaulter tracing, and maintain essential records without charging fees. These private practitioners believe that if they work with the national programme and offer a free service to patients, these patients and their families may stay with their practice for treatment of other health problems. Misuse of drugs by doctors or by practitioners charging fees for drugs supplied by the programme, and the involvement of non-qualified providers, may be best addressed by keeping the collaboration transparent and widely known. For example, doctors participating in a collaborative project in Delhi display prominent boards in their clinics stating that antituberculosis medication is free. Private doctors in Nairobi make their patients sign an agreement that clarifies that he or she has chosen private care knowing that free care is available in the programme clinics. Collaboration with private practitioners for tuberculosis control can pave the way for public-private collaboration for 915 VIEWPOINT control of communicable diseases in general. Private practitioners are likely to show greater interest in participating in successful public-private mix projects if care can be delivered for a range of diseases. Governments may find broad collaboration attractive, especially if the transactions costs of dealing with numerous private providers are spread across several diseases. Need for research and policy A conspicuous weakness in national programmes has been the absence of documentation of experiences and their dissemination. Programme managers need to be encouraged and supported to undertake research to help create an evidence base. The general reluctance to reach out to private practitioners and include them in public health programmes stems from negative perceptions rather than negative evidence. To change this image policymakers will need to see evidence-based research combined with bold initiatives. Settings across and within countries vary so widely that there cannot be one common blueprint that may be applied by all tuberculosis programmes. Consultation of private practitioners, tuberculosis programme managers, policy makers, and researchers working with private practitioners in high burden countries was organised in Geneva in August, 2000. The recommendations of the group could form the basis of an emerging policy framework. These include: action-oriented communication with and information gathering on the private providers; collaboration with the private practitioners within the DOTS framework; implementation and evaluation of intervention-research projects and scaling up of those found to be successful; availability of publicsector support for provision of standardised tuberculosis care by private providers; and attention to the “public health” aspects of the control of tuberculosis and other communicable diseases in the medical curricula.17 There have been increasing calls and global initiatives for public-private partnerships to improve health of the poor.18 Their thoughtful application to delivery of clinical care at the grassroots needs attention. Tuberculosis control offers a suitable platform to make a beginning. We thank for their input all concerned national TB programme managers and their staff; relevant WHO staff in country and regional offices; local health researchers, national planners and policy makers; and importantly, private general practitioners and chest physicians. 916 References 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Griffin C. Strengthening health services in developing countries through the private sector. IFC discussion paper No 4. Washington: World Bank, 1989. Bennett S, McPake B, Mills A, eds. Private health providers in developing countries. London: Zed Books, 1997. Lönroth K. Public Health in Private Hands—Studies on Private and Public Tuberculosis Care in Ho Chi Minh City, Vietnam, Academic thesis, Göteborg University, Göteborg, 2000. National Council of Applied Economic Research. Working Paper No 53, Household survey of health care utilisation and expenditure. New Delhi: NCAER, 1995. Lönroth K, Thoung LM, Linh PD, Diwan VK. Utilisation of private and public health care providers among people with symptoms of tuberculosis in Ho Chi Minh City, Vietnam. Health Pol Plan (in press). Pathania V, Almeida J, Kochi A. TB patients and for-profit health care providers in India. WHO/TB/97.223.1997. Geneva: World Health Organisation, 1997. Uplekar M, Rangan S. Tackling TB: The Search for Solutions. The Foundation for Research in Community Health, Mumbai, India: 1996. Uplekar M, Juvekar S, Morankar S, Rangan S, Nunn P. Tuberculosis patients and practitioners in private clinics in India. Int J Tuberc Lung Dis 1998; 2: 324–29. Singla N, Sharma PP, Singla R, Jain RC. Survey of knowledge, attitudes and practices for tuberculosis among general practitioners in private clinics in India. Int J Tuberc Lung Dis 1998; 2: 384–89. World Health Organisation. Tuberculosis Control in Mexico: Joint Programme Review. WHO/TB/96.202. Geneva: World Health Organisation, 1995. Hong Y, Kim SJ, Lee EG, Lew WJ, Bai JY. Treatment of bacillary pulmonary tuberculosis at the chest clinics in the private sector in Korea, 1993. Int J Tuberc Lung Dis 1999; 3: 695–702. Uplekar MW, Shepard DS. Treatment of tuberculosis by private general practitioners in India. Tubercle 1991; 72: 284–90. Weil D. Health sector reforms and tuberculosis control. Int J Tuberc Lung Dis 2000; 4: 597–605. Taylor E. Tuberculosis and health sector reform. In: Porter JDH, Grange JM, eds. Tuberculosis—an interdisciplinary perspective. London: Imperial College Press, 1999. World Health Organisation. Involving Private providers and communicable diseases control: Issues, interventions and emerging policy framework for tuberculosis. WHO/CDS/TB/2000. Geneva: World Health Organisation, 2000. Fujiwara PI, Cook SV, Osahan SS, Frieden TR. Working with the private medical sector: Improvements in tuberculosis control. Tubercle Lung Dis 1996; 77 (S2): 72–75. World Health Organisation. Informal consultation on private practitioners’ involvement in control of communicable diseases with a focus on tuberculosis. WHO/CDS/TB/2000.282 Geneva: World Health Organisation, 2000. Reich MR. Public-private partnerships for public health. Nat Med 2000; 6: 617–20. THE LANCET • Vol 358 • September 15, 2001