Download District Disaster Plan Template - Western Ohio Computer Organization

[district_name]
Disaster Recovery Plan
Revised June 2000
Western Ohio Computer Organization - June 2000
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Western Ohio Computer Organization - June 2000
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District Network Topology ____________________________________________________________________________________ 4
District List ________________________________________________________________________________________________ 5
I.
Reciprocal Disaster Services Agreement _____________________________________________________________________ 6
II.
Implementation Procedures _____________________________________________________________________________ 7
A.
District Responsibilities _____________________________________________________________________________ 7
B.
User Responsibilities ________________________________________________________________________________ 7
C.
Recovery Plan _____________________________________________________________________________________ 8
D.
Priority Usage List _________________________________________________________________________________ 9
E.
Contact List _______________________________________________________________________________________ 9
Western Ohio Computer Organization - June 2000
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District Network Topology
Western Ohio Computer Organization - June 2000
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District Personnel List
[List district staff or other organizations that will need to be contacted in the event of a disaster. These should be listed in the order in which they will
need to be contact.]
Name
Address
Phone
129 E.Court,
Sidney, Ohio 45365
(937)498-1354
129 E. Court St.
Sidney, Ohio 45365
(937)498-2161
Other Information
[Superintendent]
[Treasurer]
[Tech. Coordinator]
[Business Manager]
[Head custodial staff]
Shelby County Board of Ed.
Western Ohio Computer Org.
[Vendors to contact]
[Electrical Contractor]
[Telephone Services]
[Contractors]
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I.
Reciprocal Disaster Services Agreement
[District may wish to have a reciprocal disaster service agreement with another district. The agreement will allow the
sharing of hardware/software in the event of a disaster which incapacitates the equipment at one location. A sample
agreement is provided below.]
This is an Agreement of Convenience entered between the _______________________________________________,
hereinafter referred to as ______________________________, and the_____________________________________,
hereinafter referred to as _____________, for the period commencing upon the acceptance of the Agreement by both
parties.
WHEREAS ______________ and ________________ are both school districts charted by the Ohio Department of Education and
WHEREAS both ________________ and _______________ operate fairly compatible software, and
WHEREAS both ________________ and ________________ operate fairly compatible equipment, and
WHEREAS _______________ and _________________ locations are reasonably convenient to one another;
THEREFOR BE IT RESOLVED by the governing boards of ________________ and _____________ that they do hereby agree to provide
reciprocal services as outlined below in the event a disaster should disable the data processing equipment of one if the sites:
A) Access to computer facility of the functioning site by personnel from non-functioning site.
B) Computer time, personnel assistance, and all other assistance that can be reasonably be made to the
non functioning site without placing an unreasonable burden upon the staff and other resources of the
functioning site.
C) Costs for services provided to the non-functioning site would not exceed the actual additional operating
cost incurred by the functioning site due to the additional workload processed for the non-functioning site
under this agreement.
D) Other services as mutually agreed upon by the parties of this Agreement.
This agreement shall be considered perpetual and may be modified any time by the written mutual consent of the involved
parties. Cancellation of this agreement may be effected by either party upon thirty-day (30) written notification to the other
party.
This agreement becomes effective on the later of the date show below.
__________________________________
District
__________________________________
Distirct
__________________________________
Board of Education Chairperson
__________________________________
Board of Education Chairperson
__________________________________
Date
__________________________________
Date
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II.
Implementation Procedures
A.
District Responsibilities
I.
Backups
District technical personnel must on a regular basis, perform disk backups of mission critical data
that is located on district servers and work stations. Good practice is to have an automated
process which performs this function daily with the backup media stored in a fire-proof cabinet,
preferably at a location other that the school building, (i.e. local bank vault.) File restoration is only
as good as the last backup. Failure to perform these function will result in the loss of data.
Example:
A media of 5 tapes would be needed to perform backups daily. Good practice would be to
have one tape, perhaps “Monday’s” be taken off site for safekeeping. The following days
backup media may be filed in a fireproof safe on-site. (Preferably, all media should be
kept off site and one that is easily accessible. )
II.
DISASTER RECIPROCAL AGREEMENT: (HOT SITE)
_________________________ has an agreement with the __________________________ .
This agreement stipulates that in the event of a disaster, where the computer equipment at either
of the above locations are out of service, the non-functioning site users may have access to
the computers at the functioning location so that the necessary data processing operations may
continue to be performed.
Please be aware that this arrangement of a hot site where data processing functions can be
resumed, is not intended for daily use by the non-functioning users. The services provided will
be assigned on a priority basis as outlined in Section D.
B.
User Responsibilities
I.
District users must meet the specifications as outlined in Section D before contacting the District
Tech. Coordinator requesting services.
2. District users are responsible to bring all necessary records that would be needed to bring their files
up-to-date.
Example:
If the latest backup used to restore the district’s files at the hot site, contained the data
copied during the preceding day, then transactions processed prior to the disaster and
after the latest backup would need to be re-created.
3. Transportation to and from the designated hot site.
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4. All forms, paper, checks, purchase orders, diskettes, etc...must be brought with the user to the
designated hot site.
5. All charges that the hot site may assess will be passed on to the non-functioning user utilizing the hot
site.
C.
Recovery Plan
The following recovery plan will be implemented and followed until computer services normally provided by
___________________________________ are restored.
1. Assessment is made to ascertain the extent of the damage that may affect district data processing
systems and networks.



Number of PC’s damaged and un-repairable
Extent of damage to file server(s)
Wiring Closets
o Switches, hubs
o Wiring
2. District users will be notified of the current situation and advised to follow Section B, Users
Responsibilities.
3. Designate hot site will be notified of the situation and request made to implement this recovery plan.
4. All data media containing the necessary files will be gathered from the off-site storage facilities. (Tech.
Coordinator)
Media/Hardware Needed:





Latest daily backup tapes.
Latest data/media entered/updated since last good backup
Salvageable server(s) and PC’s
Switches/Hubs
Cabling
5. All necessary hardware and software items are transported to the hot site if required.
6. Those users requesting services as outlined in Section D, are to notify the district Tech. Coordinator
at:________________ The Tech. Coordinator will make the necessary arrangements with the
designated hot site to ensure that the requesting user will have an account and directory established
and that the district’s data files restored. (If hot site hardware is utilized.)
7. The district will maintain a staff member at the hot site to provide support to the non-functioning site
personnel.
6. Necessary vendors and insurance companies notified per Section E.
7. Files restored and updated at the hot site will have daily backups performed.
8. Once the District’s operations are restored, all district files updated at the hot site will be restored
back onto the District’s PC’s and servers.
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9. Users notified that the district’s operations are restored and that the utilization of the hot site will be
terminated.
D.
Priority Usage List
1. Users required to meet payroll deadlines will be given priority over all other non-functioning users.
2. Normal, daily operations such as p/o, receipt, check processing, will be allowed access to the hot site
twice per week
3. Student Services:


Attendance and grade reporting will be given priority over all other student services operations.
Other reports will be allowed access to the hot site twice per week
4. EMIS related data reporting, depending upon the reporting involved, will be allowed access to the hot
site twice per month.
5. All other non-essential operations will cease until normal operations are restored.
E.
Contact List
Name
Western Ohio Computer Organization - June 2000
Address
Phone Number
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