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8th Quality Conference
“Strengthening the capacity of public
administration in tackling current and future
challenges”
EUPAN Troïka Secretariat Meeting
LUXEMBOURG, 07th July 2015
Event details
1st & 2nd October 2015
 300 participants, including
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• 220 EU participants &
• 80 LUX participants.
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56 speakers, including
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2 opening speakers & 2 moderators;
5 keynote speakers;
30 best practice case presenters;
17 facilitators.
Conference at ‘Maison du Savoir –
Cité des Sciences’ in Esch-Belval
 Social dinner at ‘Tramsschapp’ in
Luxembourg-City
 Transport between event sites
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Key Message & Subthemes
“Strengthening the capacity of public administration in
tackling current and future challenges”
– Public administration as part of the solution –
1. Public administration in the cycle of policy design,
implementation and evaluation;
2. Strategic thinking in a future-oriented and innovative public
administration;
3. Strengthening professionalism in building an innovative public
administration;
4. Innovative service provisions through stakeholders and citizen/user
involvement;
5. Enhancing societal responsible in public administration.
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Roadmap
Timing
Activity
End of June 2015
Contacting case presenters / keynotes
1st half of July 2015
Finalisation of the programme
1st half of July 2015
Start (targeted) marketing on the basis of the full programme
1st half of July 2015
Composition of the national delegations (IPSG representatives)
Mid July 2015
Confirmation of national quota by conference organisers
Mid July 2015
2nd half of July 2015
Launch of the 8QC website & communicate ‘Practical Information’
Start online group registration of the national delegations
(IPSG representatives responsible for their national delegation)
Briefing facilitators and case presenters about further proceedings
Mid August 2015
Sending in presentations
Mid September 2015
Feedback and finalisation of presentations / conference booklet
Mid September 2015
End of registration period
2nd half of July 2015
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Best Practice Cases
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Submitted:
• 36 best practice cases from 20 countries
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Integrated into the 8QC programme:
• 30 best practice cases from 20 countries
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Austria
Belgium
Denmark
Estonia
Finland
France
Germany
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Greece
Ireland
Italy
Latvia
Lithuania
Luxembourg
Netherlands
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Norway
Poland
Portugal
Romania
Slovenia
Sweden
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Keynote speakers
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N°1:
• OECD representative – Policy-making
N°2:
• ‘Danish Design Centre representative’ – Design-thinking in the
public sector
(cf. associated workshop – Session 8)
N°3:
• Florian Hauser (COM) – EU Toolbox for Quality of PA
N°4:
• Prof. Yves Emery (IDHEAP) – to be determined
N°5:
• European Commission – to be determined
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Creative Workshop
Theme
• Design-Thinking in the public sector
 Working method
• 5 practical labs – 6-8 participants per lab
• Elaboration on a case study
 Facilitators
• ‘Danish Design Center’ representatives – cf. Keynote speaker N°2
• In collaboration with Luxembourg Institute of Science and
Technology (LIST)
 Objective
• New tools for new solutions – Solve complex issues, create
change & strengthen innovation in public administrations
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Programme – Day N°1 – Morning
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Programme – Day N°1 – Afternoon
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Programme – Day N°2
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Practical Information
Category of participants
Free access
Keynote speakers
Travel
Accommodation
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Case presenters
(2 nights per case)
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Facilitators
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Regular participants
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(2 nights per
facilitator)
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Pre-booked hotel rooms in 11 hotels in Luxembourg-City
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Park Inn by Radisson
City Hotel
Best Western
Hotel Mercure – Alfa
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Novotel
Hotel Empire
Hotel Simoncini
Hotel Cravat
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Parc Belle-Vue
Parc Plaza
Parc Belair
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Thank you for your attention!