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Exports and Company Growth Turning a small company into a bigger one can be the hardest task any entrepreneur can face. It demands a solid business strategy, topnotch people, skilful use of company resources and an ability to identify promising opportunities. Those opportunities, though, aren’t necessarily here at home. Once you start to look, you may find that one of the best ways to grow is through international trade – in a word, exporting. The biggest benefit of exporting is that it can expand businesses that follow this path are actually selling abroad and diversify both your markets and your customer in significant volumes, although not directly. Instead, base. This not only increases your sales but also reduces they’ve linked into the supply chains of big multinationals your vulnerability to a slowdown in a particular market, that package the smaller companies’ products into larger including Canada’s. Equally important, though, is that solutions, which the multinationals then sell around the exporting can help you build your capacity for developing world. Such indirect access to overseas markets can gain new products, technologies and services. This will widespread exposure for smaller businesses, which can strengthen not only your global competitiveness but also help them build capacity until they can sell directly to customers abroad and/or obtain footholds in yet more your ability to compete in Canada. Exporting, consequently, can be a fruitful strategy for supply chains. In Myers’ opinion, developing these partnership and companies across all of Canada’s industrial sectors. It can be especially important for businesses whose products or supply chain links is vital. “There aren’t many Canadian services are so specialized that they have a limited domestic companies today that can do business either domestically or internationally unless they partner market. Once a company saturates with another company or become that market, it may find that exporting “Strategic thinking should look for part of a larger supply chain. Being is the only feasible way to expand. “For the best way to generate business, able to see your business opportunities companies such as these,” says Jayson whether through domestic sales or in terms of international opportunities Myers, President and CEO of the sales abroad.” Canadian Manufacturers & Exporters – that’s becoming really important (CME) association, “exporting needs when you’re building a business Jayson Myers President and CEO to be a part of their business strategy, strategy for growth.” Canadian Manufacturers & Exporters since it’s where some of their biggest But in Myers’ opinion, one of opportunities may lie. More generally, the most important elements of any though, any company’s strategic thinking should be looking company’s growth strategy is to clearly understand the for the best ways to generate business, no matter whether value it offers. “This understanding,” he says, “starts with it’s through domestic sales or sales abroad.” the recognition that you’re not selling a product or a Sometimes, especially for smaller firms, the best export service to your customers, but providing them with value strategy can be selling indirectly, through partnerships in the form of a solution. Out of that comes an approach in with other companies. If you want to operate in the EU, for which you work to understand your customers’ problems, instance, you’d look for European or Canadian firms that and then present your products or expertise as solutions could help you distribute or manufacture your products to these difficulties.” in Europe. A second strategy is to integrate your company To do this successfully, you’ll need to establish strong into international supply chains. Many smaller Canadian business and personal relationships with your customers. A special information feature presented by EDC. “International business relations are built on trust businesses based on the company’s cash position. This and reliability,” Myers observes, “and that’s far more means you’re more likely to get financing if you have a important for success than simply trying to figure out lot of cash on hand, which implies taking a lean approach which customers you want to approach.” This means that to business and keeping a healthy cash reserve. It’s also a company will usually set itself up for failure if it goes to ideal to have long-term, creditworthy customers, since it’s an export market solely to increase sales and doesn’t align much easier to get a bank to finance an actual sale than a potential one. its behaviour with the expectations of local customers. Keep in mind, however, that you don’t need to do On the human resources side, entrepreneurial vision, management expertise and skilled personnel are also everything by yourself. You can work with institutions such essential for growth. But beyond those, there’s a skill as EDC, the Business Development Bank of Canada, the set that deals with the technical aspects of exporting. Canadian Trade Commissioner Service, your own business Can you get the financing you need, for example? Does partners at home and abroad, business associations such your product meet the technical standards of your new as Canadian Manufacturers and Exporters, and your own industry or sector associations. foreign market? Do you know how A company that wants to grow to deal with its customs authorities? “Exporting can offer huge through exporting must have both Much of this skill set involves rewards, so don’t let a fear of the the commitment and capacity to dealing with various kinds of risks and costs overwhelm the sustain that growth and to deal with challenges. Finding capital for opportunities.” the risks it will inevitably face. “It’s growth is a major one; while it can always easy to point to the risks of be hard for smaller companies to get Jayson Myers President and CEO exporting,” says Myers, “and to the financing for domestic expansion, Canadian Manufacturers & Exporters effort you have to put into it and to it’s even more difficult to obtain cash the details you have to master. But for growth abroad. This is where EDC can play a vital role – it offers financing products, at the end of the day, it can also offer huge rewards, including export guarantees and foreign buyer financing, so don’t let a fear of the risks and costs overwhelm the as well as credit insurance, such as receivables insurance opportunities. Keep that in mind, and you can design an and contract frustration insurance. These products can international growth strategy that could turn your small help exporters not only find more working capital, but company into a big one.” For more information on how to grow your internaalso provide extra value for prospective foreign customers. Remember, though, that banks usually lend to small tional business, register for our free webinar. Cowater: From dream to global success TIPS ››Develop an international growth strategy as part of your overall business strategy. ››Develop partnerships in foreign markets and integrate your company into global supply chains. ››Focus on the value and the The dream of Cowater began in 1984 on a canoe trip in Algonquin Park. Today, the company has improved the lives of millions in over 65 countries. Its management consultants work with governments around the world on infrastructure and capacitybuilding projects. To grow its business, the Ottawa company often must finance performance bonds, which can be difficult for a small firm. But thanks to EDC support, the company has been able to meet the challenge and its revenues have tripled during the past 10 years. “EDC has helped us free up the cash we need to grow,” says Cowater’s CEO, David Baron. “We can provide bonding, for example, without overextending ourselves.” Moreover, Baron adds, working with EDC has allowed Cowater to use its freed-up resources to acquire another Canadian firm. As a result, Cowater is now Canada’s largest consulting company. solutions you offer your customers and understand what they expect from you. ››Be prepared to spend significant time developing business and personal relationships within your markets. ››Foster innovation both in product development and across your company.