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Innovations in Optical Transport for Mass-Market Optically-Enabled Disaster Recovery Services Introduction Since September 11, 2001, the importance of enterprise DR plans has been well documented. Events such as the northeast U.S. blackout of 2003 have further accentuated the value of an enterprise having a comprehensive DR plan. Additionally, regulatory pressures and the ongoing evolution toward more e-centric business models continue to put a heavy burden on IT managers to ensure the availability of the computing environment. At the same time, however, a tremendous decrease in IT spending has led IT managers to focus on those expenditures that provide the most immediate return. While DR has been viewed as very important by enterprises from a variety of vertical markets, DR provided by optical networking has been difficult to afford and limited in deployment. Generally, only the top tier enterprises—typically those in the financial industry—have deployed optically-enabled disaster recovery solutions, forcing many enterprises to make due by merely trucking tapes off-site on a daily or weekly basis. Furthermore, many of these large enterprises owned the fiber plant used for the optically-enabled DR solutions, allowing the DR solution to be provided in-house or through a third party solutions provider. In this case, telecommunication carriers provided little or no role. Fortunately for both carriers and enterprises alike, a number of industry trends are making opticallyenabled disaster recovery services more affordable for mid- and lower-tier enterprises. These trends include enterprise-oriented technology trends such as: • Enhanced asynchronous data replication technologies • IP-based SAN • Low-cost disk array technology • Ring DWDM • Ethernet and Fibre Channel over SONET • Optical Ethernet This paper reviews several important new innovations in next-generation optical technology and discusses their applicability for a variety of optically-enabled solutions that allow carriers to better serve the emerging mass-market for DR. Drivers for Affordable Disaster Recovery Before discussing IT and optical technology innovations, this section briefly reviews the influences driving enterprises toward optically-enabled DR solutions. These drivers include regulatory compliance, e-centric business models and the cost of unavailability, and the sheer volume of stored data. Regulatory compliance Key regulations influencing enterprises in their data protection and DR approaches include SEC rules [1], the Sarbanes-Oxley Act of 2002 [2], the HIPAA Security Rule of 2003 [3] and the SEC and Federal Reserve Board Interagency white paper [4]. A number of other associations (for example, the Commodity Futures Trading Commission) have also developed their own disaster recovery requirements [5]. FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom For your convenience, a list of acronyms can be found at the end of this document. 1 The Sarbanes-Oxley Act of 2002 was passed to require publicly traded companies to retain, for a period of seven years, records relevant to financial audits. Corporations must keep the data in an unchangeable and re-creatable format. CFOs or CEOs must personally certify and be accountable for their firm’s financial records and accounting. Apart from the final signing of financial results, retention of e-mail and instant messages for reconciling and verification of claims will be important. The HIPAA Security Rule of 1996 includes a variety of requirements impacting the healthcare industry, governing the way in which patient healthcare records are stored and shared. The HIPAA Security Rule of 2003 specifically includes requirements for disaster recovery and data backup plans, which will be required by April 2005. The U.S. SEC Interagency paper on "Sound Practices to Strengthen the Resilience of the U.S. Financial System" was written in reaction to the September 11, 2001, terrorist attacks in an effort to ensure that the U.S. financial system is resilient in the face of a widespread disruption. While not mandating specific geographic requirements, the paper does mandate very aggressive RTOs1 for clearing and settlement activities in critical financial markets. Core clearing firms are given an objective of achieving recovery within the business day of an event with the specific objective of recovery within two hours after an event. Other firms that play significant roles in the other critical financial markets are given a four hour objective. As a result of these and other regulatory pressures, the Enterprise Strategy Group forecasts a 64 percent CAGR in the volume of compliant records over the next four years. Financial services, healthcare, life sciences and government industries will generate much of that growth. Counting the Cost of Unavailability As businesses become more and more dependent upon electronic transaction processing, the opportunity cost of system unavailability can be staggering—running into the millions of dollars per hour depending upon industry vertical according to studies by organizations such as the Eagle Rock Alliance and Meta Group [6]. In addition to quantitative costs, numerous qualitative costs exist such as a damaged reputation associated with unplanned interruption. A significant number of enterprises experiencing these kinds of interruptions are so severely impacted that they simply go out of business. The Volume of Stored Data is Exploding As a result of regulatory issues, business issues, and technological evolution, the sheer volume of stored data is increasing to the point where manually intensive, time-consuming data protection methods are becoming more and more inappropriate for today’s enterprises. Gartner has estimated that stored data is growing at the rate of 60 percent CAGR. Enterprise Strategy Group estimates that reference information— digital information that is retained for active reference and value—is growing at a 91 percent CAGR [7]. In response, the amount of enterprise storage capacity shipped annually is anticipated by Gartner to grow to ~4000PB by 2007. A study by Berkeley University provides interesting data points on the volume of electronically stored material [8]. 1 Recovery Time Objective is defined as the time required after a disaster until the required software application is made available for production operations. FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 2 The Result The result of these drivers is that enterprises are looking for new solutions that allow DR over a longer distance to replace trucking tape off-site with more real-time methods of data duplication or allow for improved recovery time and recovery point performance. These trends create favorable opportunities for network service providers who can deploy innovative optical solutions. IT Technologies for DR Solutions Enterprises are embracing several important solutions and technology trends to deal with the increasing requirements to store and protect data and applications. Many of these enterprise technologies and solutions cooperate with carrier-based, optically-enabled solutions to make carrier-enabled DR more affordable. These major advances include inter-fabric routing, low cost storage arrays based on SATA and SAS, and enhancements to asynchronous replication technology. Inter-Fabric Routing Also known as fabric expansion in ANSI’s FC standards committee [9], IFR enables internetworking amongst independent FC fabrics (SAN islands) without having to merge them into a single fabric. The major benefits of this technology include: • Increasing the scale of a storage network while avoiding scalability issues inherent in the current FC networking such as limitations on fabric depth • Allowing each fabric to maintain its autonomous attributes • Allowing fabrics of different vendors' equipment to interconnect without having to lose the vendor-specific value added features within each fabric These capabilities significantly reduce the complexity of interconnecting SAN islands over the MAN/WAN and enable large scale optically-enabled DR. In addition to facilitating optically-enabled DR between enterprise sites, IFR could be a key enabling technology for carrier-based hosted storage for businesses of all sizes, including small and medium businesses, because it allows enterprise SAN islands to function autonomously from carrier islands in the hosting site. SATA and SAS Storage Arrays These new storage technologies allow for data lifecycle management to be rethought, allowing for optically-enabled site-to-site disk replication in ways that were not previously affordable. With SATA, low cost disks found in an ordinary PC can be used to build massive storage arrays, instead of using more expensive SCSI disks—albeit at some compromise of I/O throughput. SAS intends to close the throughput and scalability gaps between SATA disk arrays and traditional FC/SCSI disk arrays by taking the best from the SATA, SCSI and FC technologies. FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 3 The low cost storage arrays constructed from these devices are changing the ways information is backed up and creating a new dimension of data life cycle management. For example, near-line storage using SATA/SAS arrays fills a critical gap between high-speed, expensive on-line disk storage and off-line tape libraries. Since only a small portion of data stored is frequently accessed, near-line storage allows massive, less-frequently accessed data to be stored on low cost arrays while still allowing real-time access. This process dramatically cuts the cost of online storage. More importantly, this near-line storage does not have to be on-site, providing carriers or hosting providers another opportunity to help businesses reduce their storage cost. Another example is DDT back up using low-cost disks. Rather than backing up directly to a tape, data is actually written first to a disk array emulating the tape. Ultimately, the data can be backed up to a tape at a later time. The many advantages of this approach include improved RTO and backup reliability, as well as streamlined operations. Two important advantages for optically-enabled DR are that DDT removes the stringent requirement on stability of network bandwidth inherent in tape machines, and DDT allows expensive tape robots to be shared by many customers. Delta Set-based Asynchronous Mirroring Synchronous remote disk mirroring has been widely used by Tier-1 enterprises (typically large financial firms) requiring stringent RPOs2. This approach requires FC line rate or near line rate MAN/WAN connections between the local and remote disks, not only because of the amount of data, but also to control latency in the transport network. Prior to the introduction of data-aware SONET MSPP technology [10] and QoS capable Optical Ethernet technology, the only suitable optically-enabled DR technology was first- or second-generation DWDM, which had been extremely expensive for carriers to provide. Furthermore, synchronous mirroring applications have typically been limited by the replication software vendor to a distance of 200 km or less. New delta set-based asynchronous mirroring technology maintains an atomic copy of data at the remote site at all times so business can be readily restarted at the remote site no matter how the primary site fails. This process provides satisfactory RPO to many businesses with tough DR requirements. The technology, however, achieves the atomicity of data at a dramatically lower network bandwidth requirement by allowing the same piece of data to be overwritten many times before sending a copy to the remote site, reducing the amount of data to be transported and releasing the server from waiting for the confirmation of the completion of the write on the remote disk, therefore, removing the stringent latency requirement. The lowered network bandwidth requirement makes network-based DR a lot more affordable. These solutions are available in both disk array-based and host-based offerings. Host-based offerings in particular may facilitate carrier-hosted services, as they can easily interoperate across a variety of disk arrays, storage networking technologies (FCIP SAN, DAS, NAS) or server platforms. 2 Recovery Point Objective measures how current the recovered data is. This is measured in time prior to the outage event. FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 4 Optical Networking Technology Fits The next sections describe the three major optical networking technologies that carriers use to provide optically-enabled disaster recovery services. In general, these solutions fit different bandwidth and distance requirements, as shown in Figure 1. DWDM fits the highest bandwidth shortest distance requirements. SONET and Optical Ethernet technologies fit the lower bandwidth and longer distance requirements. Asynchronous Mirroring Remote Replication Clustering Synchronous Mirroring Asynchronous Mirroring Remote Replication Clustering Bandwidth > 1 Gbps WDM Services FC/GigE over SONET Services 50 Mbps–1 Gbps MPLS Enabled Optical Ethernet Services (SONET access) < 50 Mbps Metro 10 km Regional 300 km Distance Continental 1000+ km Figure 1: Bandwidth and Distance Fits for Optically Enabled Disaster Recovery Applications FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 5 DWDM—Solutions for Disaster Recovery As shown in Figure 1, DWDM-based solutions provide the best fit when dealing with metro or regional distances and when dealing with traffic in excess of 1 Gbps. In addition to its basic role providing highest bandwidth connectivity among sites, DWDM also serves as an enabler for IT consolidation and expense management. In multi-site applications, the high capacity, resilient DWDM infrastructure can be leveraged to allow for centralized storage and computing resources while other sites share this central resource. In addition to merely providing transport for replicated data, DWDM solutions are often critical components of mainframe and open systems clustering applications. In particular, the leading mainframe manufacturer has certified only DWDM solutions in geographically dispersed clustering applications Historical Issues with DWDM technology Metro WDM systems have come a long way. Early first-generation DWDM systems were operationally difficult. Many required extensive tuning and power balancing when starting up. Adding wavelengths meant rebalancing the power at each location, possibly affecting traffic on the other wavelengths. Besides creating large operational expense on the part of the carrier, these equipment limitations created a risky environment whereby adding new circuits could actually jeopardize the existing circuits—unthinkable in DR applications. These limitations also prevented DWDM solutions from being shared among many enterprises, keeping the costs high. In addition to these operational issues, the products themselves were often non-modular in their approach to amplification, thereby requiring a single costly full-band amplifier capable of amplifying across the entire C-band, even if only a few wavelengths were actually required. Non-modular approaches to dispersion compensation also introduced additional latency and delay that are not well tolerated, especially in synchronous mirroring applications. These issues led to the current, relatively high-cost structure of DWDMbased DR solutions. DWDM Technology Innovations Significant innovations have been made with newer generation DWDM equipment. Newer DWDM equipment has on-board, automatic power balancing [11] and fast transient response amplifiers [12], which reduce the operational concerns of the previous generation gear, allowing for hitless addition and removal of wavelengths. Furthermore, modular DR optimized systems have emerged which require no power balancing whatsoever and which employ a modular approach to amplification and dispersion compensation that results in optimum cost and latency performance for DR applications. FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 6 Cost $2x Full-spectrum Amps $x Modular Amps 1 8 16 Wavelengths 24 32 Figure 2: Modular Amplification Costs Compared with Full-Spectrum Amp Costs Modular dispersion compensation can also lead to significant performance improvements. In applications where there is a mix of FC wavelengths, lower-rate FC wavelengths can be managed separately from 10 Gbps signals. By managing these lower-rate signals separately, dispersion compensation, which sometimes introduces more than 20 km of latency penalty, can be avoided. A 20 km latency penalty is extremely significant for sync mirroring applications, which can be limited by the software vendor to as little as 100 km. In addition to these modular approaches, ROADM equipment based on wavelength selective switch technology is now available that allows for remotely provisionable add/drop of wavelengths and more complex integrated ring and spoke topologies. With these innovations, the access DWDM network can be interconnected with a shared DWDM core with no expensive OEO transition, potentially leading to lower-cost shared DWDM DR services. Additional enhancements such as wavelength trace, miniature configurations, and FEC allow newer-generation systems to provide enhanced OPEX and CAPEX savings, as well as the ability to scale toward greater distances approaching 600 km. FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 7 SONET/MSPP—Solutions for Disaster Recovery In general, SONET-based MSPP approaches to disaster recovery offer a lower bandwidth solution than DWDM-based solutions and a solution that is extensible to nationwide distances. SONET also sets the industry standard for high reliability, rapid restoration and security, which is so critical for DR solutions. SONET initially was widely embraced by carriers for efficient transport of TDM traffic. As SONET technology has evolved, more and more data capabilities have been introduced [10] beginning with Ethernet transport capabilities at Layer 1 and Layer 2 and now FC transport capabilities. In particular, the following technology innovations are allowing carriers to leverage SONET-based solutions and therefore introduce new lower-priced services that make DR affordable to more enterprises. SONET Technology Innovations Some of these technologies—especially GFP and VCAT—have been well described [13]. GFP [14] allows for the standards-based encapsulation and mapping of Ethernet and FC frames into SONET paths. This standard mapping allows carriers to introduce national or inter-carrier services that may utilize SONET equipment from different vendors at each endpoint. VCAT [15] allows for multiple 50 Mbps STS-1 pipes to be logically bundled together at the client interface to allow FC or Ethernet traffic to ride across right-sized pipes in 50 Mbps increments up to wire-speed transport. Therefore, wire-speed or full-rate FC or Ethernet could be provided over a VCG of STS-1s or STS-Ncs. Alternatively, a sub-rate service is also offered, where the SONET bandwidth available was less than (possibly significantly less than) the FC or Ethernet line rate of the client signal. Since VCAT operates only at the client interface, it leaves the vast existing SONET network as is. No new equipment and no new operational procedures are needed in the core infrastructure. By leveraging VCAT to provide sub-rate services, considerable OPEX savings can be offered to the enterprise. Ethernet over SONET As enterprises embrace IP-based SANs or deploy FCIP gateways to interwork FC SANs with IP environments, an Ethernet handoff to the carrier network allows EoS services to be utilized. Layer 1 EoS services have been tariffed by most major providers and offer guaranteed latency performance, 50 ms survivability, and customized bandwidth to fit the requirements of the replication application. In addition, these services can be offered over a shared infrastructure, dramatically lowering the cost of transport to the enterprise. Layer 2 EoS services based on standard RPR technology [16] are also emerging. These services can also offer QoS, flexible bandwidth and 50 ms survivability. However, for more stringent DR services, enterprises will often want the more deterministic behavior of Layer 1 EoS. FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 8 FC over SONET For applications requiring FC connectivity, FCoS interfaces have emerged on next-generation SONET/MSPP equipment, providing many of the same benefits as Layer 1 EoS. However, to enable sub-rate and full-rate extended distance applications utilizing FCoS, certain key technologies need to be leveraged, especially buffer credit handling and buffer credit negotiation. Buffer-to-Buffer Credit While sub-rate FCoS capability is very valuable, FC and the upper layer protocols that run on top of FC do assume the underlying transport mechanism is basically lossless. This process requires that the SONET NE support BB credit-based flow control to avoid bursting of the FC SAN overflowing the FCoS WAN link. This scheme is a credit-based handshake, where the receiver grants credits to the sender and the sender can only send a frame when it has a credit. Extended Distance While flow control ensures that no frame will be lost due to congestion, its handshake would cause a loss of throughput when the two parties of the handshakes are far from each other. Basically, each buffer credit granted by the receiver is good to assure transmission over 2 km one-way (assuming 1 Gbps FC). Since most FC switches/directors have an optional limit of 256 buffer credits, a limit of 500 km is placed on the theoretical distance before encountering severe performance penalties. The solution is to segment the single long handshake loop into two local handshake loops so that the FC switch always has the credits it needs to fill the WAN link. This process is called extended distance capability as shown in Figure 3. End-to -End ing Grant Credit Local hake Hands ing Grant Credit ing Grant t i d e r C Figure 3: Local Handshaking for Extended Distance FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 9 Optical Ethernet Solutions for Disaster Recovery Since the late 1990s, carrier-class Optical Ethernet technology has been an important emerging technology. Optical Ethernet burst on the scene from a number of alternative providers, promising the plug-and-play of Ethernet from the enterprise thru the MAN, with surprisingly low-cost per-bit-rate innovative connectivity services. As the business models for those carriers has failed and Optical Ethernet technology has continued to evolve, Optical Ethernet is emerging as a truly viable alternative to DWDM and SONET-based solutions. In particular, for those enterprises leveraging iSCSI SANs, FCIP SAN gateways or NAS storage environments, simple Ethernet handoffs to a shared Optical Ethernet network can offer a highly cost effective, yet robust, DR solution. Next-generation Optical Ethernet equipment is now available which leverages MPLS technology to create actual end-to-end MPLS connections for each EVC3 [17, 18]. Since there is an end-to-end VC for each EVC, Optical Ethernet equipment, which supports connection aware queuing and connection admission control, can provide guaranteed packet loss and latency performance for critical DR applications, avoiding throughput problems. Furthermore, by leveraging the MPLS end-to-end connection, this equipment can provide guaranteed, dedicated 50 ms protection switching that is equivalent to familiar SONET performance. This equipment promises to offer the best of many different optical worlds: 1) low cost due to shared network services and the Ethernet technology cost curve, 2) high QoS typically associated with SONET, DWDM or dedicated overbuilt packet networks, and 3) the high resiliency of SONET and DWDM. 3 EVC – Ethernet Virtual Circuit is defined in Metro Ethernet Forum as a virtual connection that connects all end points of a services instance. FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 10 Summary Significant regulatory and business pressures are pushing enterprises toward robust and affordable optically-enabled DR applications. Fortunately for enterprises and carriers alike, a number of IT and optical technology innovations are becoming available to meet this critical need and to make these solutions more attractive to the emerging mass-market. Significant innovations in metro DWDM technology include: • Modular amplification and dispersion compensation for controlling the costs of DWDM solutions while optimizing latency performance • Automatic optical power balancing to allow simple, non-service impacting additions/removals of wavelengths • High-power optics and FEC to increase distance and possibly avoid amplification costs completely • WSS-based ROADM technology for integrating access networks for more affordable shared DWDM services. Significant innovations in data-aware SONET/MSPP technology include: • GFP and VCAT for the mapping of Ethernet and FC into right-sized SONET pipes, thereby facilitating multi-vendor interoperability and affordable bandwidth over a shared SONET infrastructure • Buffer credit handling and distance extension technologies for Ethernet and FC clients Innovations in Optical Ethernet include: • MPLS-enabled end-to-end connection context for Ethernet VCs, allowing for true end-to-end QoS rather than statistical, hop-by-hop classes of service • Per-connection queuing and guaranteed QoS to minimize packet loss and latency • 50 ms dedicated resource restoration schemes to avoid the ~1s restoration required for spanning tree convergence Embracing these kinds of solutions enables enterprises to meet more rigid RPO and RTO objectives at lower cost points than previously available, while allowing carriers to create differentiated services for enterprises’ most critical services. FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 11 References [1] [2] [3] [4] [5] [6] [7] [8] [9] [10] [11] [12] [13] [14] [15] [16] [17] [18] US Securities and Exchange Commission, Rule 17a-4. Sarbanes-Oxley Act of 2002. Health Insurance Reform; Security Standards; Final Rule. 45 CFR Parts 160, 162, and 164. Federal Register. Vol. 68, No. 34, Thursday February 20, 2003. “Interagency Paper on Sound Practices to Strengthen the Resilience of the U.S. Financial System.” U.S. Securities and Exchange Commission [Release No. 34-47638; File No. S7-32-02]. National Futures Association. "Compliance Rule 2-38," July, 2003. Meta Group, IT Performance Engineering & Measurement Strategies: Quantifying Performance Loss, October 2000. Enterprise Strategy Group, "Reference Information: The Next Wave," 2002. Peter Lyman and Hal R. Varian, "How Much Information," 2003. Retrieved from www.sims.berkeley.edu/how-much-info-2003. ANSI T11.3 FabExpStdy group, "Requirements for Fabric Expansion," June, 2004 (work in progress) S. Lisle, "The Broad (and Surprising?) Future of SONET," Proc. National Fiber Optic Engineers Conference (NFOEC), 2003. Bihon, Daniel and Eric Koopferstock, "Optical Design Considerations for Transparent Re-Configurable Metro DWDM Networks," NFOEC, 2003. C. Tian and S. Kinoshita, "Analysis and Control of Transient Dynamics of EDFS Pumped by 1480 and 980-nm Lasers," Journal of Lightwave Technology, Vol. 21., No. 8, August, 2003. W. Yue, D. Gutierrez, "Digital Video Transport Over SONET using GFP and Virtual Concatenation," Proc. NFOEC, 2003. ITU-T G.7041, "Working revised draft G.7041,” Oct. 2003. ITU-T G.707, "Network node interface for the synchronous digital hierarchy (SDH)," October 2000. IEEE 802.17,“Resilient Packet Ring (RPR) Access Method & Physical Layer Specifications," April, 2004 Atrica, Inc., "Providing Carrier-Class Protection for Metro Optical Ethernet Networks," 2002. www.atrica.com Atrica, Inc., "Layer 2 vs. Layer 3, Which One Fits Metro Networks Better?", 2002. www.atrica.com FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 12 Acronym Descriptor BB Buffer-to-Buffer CAGR Compound Annual Growth Rate CAPEX Capital Expenditure CEO Chief Executive Officer CFO Chief Financial Officer DAS Direct Access Storage DDT Disk-to-Disk-to-Tape DR Disaster Recovery DWDM Dense Wavelength Division Multiplexing EAP Extensible Authetification Protocol EoS Ethernet over SONET EVC Ethernet Virtual Circuit FC Fibre Channel FCIP Fibre Channel over Internet Protocol FCoS Fibre Channel over SONET FEC Forward Error Correction GFP Generic Framing Procedure HIPPA Health Insurance Portability and Accountability IETF Internet Engineering Task Force IFR Inter-Fabric Routing I/O Input/Output IP Internet Protocol iSCSI Internet Small Computer Systems Interface IT Information Technology MAC Media Access Control MACsec Media Access Control Secuity MAN Metropolitan Area Network MPLS Multi-Protocol Label Switching MSPP Multi-Service Provisioning Platform FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 13 Acronym Descriptor NAS Network Attached Storage NE Network Element OEO Optical-Electrical-Optical OPEX Operational Expenditure PB Petabyte QoS Quality of Service RADIUS Remote Authentication Dial-In User Service ROADM Reconfigurable Optical Add/Drop Multiplexer RPO Recovery Point Objective RPR Resilient Packet Ring RTO Recovery Time Objective SAN Storage Area Network SAS Serial Attached SCSI SATA Serial Advanced Technology Attachment SCSI Small Computer System Interface SEC Securities and Exchange Commission SMB Server Message Block STS Synchronous Transport Signal TDM Time Division Multiplex VC Virtual Circuit VCAT Virtual Concatenation VCG Virtual Concatenation Group WAN Wide Area Network WDM Wavelength Division Multiplexing WSS Wavelength Selective Switch FUJITSU NETWORK COMMUNICATIONS INC. 2801 Telecom Parkway, Richardson, Texas 75082-3515 Telephone: (972) 690-6000 (800) 777-FAST (U.S.) us.fujitsu.com/telecom 14