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FIGURE 16-1 Relating logistics management and supply chain management to supplier networks and marketing channels © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-8 SIGNIFICANCE OF SUPPLY CHAIN AND LOGISTICS MANAGEMENT • Sourcing, Assembling, and Delivering a New Car: The Automotive Supply Chain © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-9 FIGURE 16-2 The automotive supply chain © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-10 FIGURE 16-A Paint industry supply chain © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-11 SIGNIFICANCE OF SUPPLY CHAIN AND LOGISTICS MANAGEMENT • Dell: A Responsive Supply Chain • Wal-Mart: An Efficient Supply Chain Cross-Docking © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-15 OBJECTIVE OF INFORMATION AND LOGISTICS MANAGEMENT IN A SUPPLY CHAIN • Total Logistics Cost Concept • Customer Service Concept Time • Lead Time (Order Cycle or Replenishment Time) • Quick Response or • Efficient Consumer Response © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-21 FIGURE 16-3 How total logistics cost varies with numbers of warehouses used © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-22 FIGURE 16-4 Supply chain managers balance total logistics cost factors against customer service factors © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-23 MARKETING NEWSNET For Fashion and Food Merchandising, Haste is as Important as Taste © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-24 OBJECTIVE OF INFORMATION AND LOGISTICS MANAGEMENT IN A SUPPLY CHAIN • Customer Service Concept Dependability Communication Convenience • Customer Service Standards © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-25 KEY LOGISTICS FUNCTIONS IN A SUPPLY CHAIN • Third-Party Logistics Providers • Transportation Service Criteria Cost Dependability Time Accessibility Capability Frequency © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-29 FIGURE 16-5 Advantages and disadvantages of five modes of transportation © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-30 KEY LOGISTICS FUNCTIONS IN A SUPPLY CHAIN • Third-Party Logistics Providers • Transportation Railroads • Unit Train • Intermodal Transportation • Piggyback or Trailer on Flat-Car (TOFC) • Containers © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-31 ETHICS AND SOCIAL RESPONSIBILITY ALERT Reverse Logistics and Green Marketing Go Together at Estée Lauder © 2006 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Slide 16-42