Download CCDHB Learning and Development Services

[
Ian Richardson
Learning, Development & Research Manager
Michelle Ayres
Team Leader for Professional & Project Services
2013
Regional Cancer Nurse
Coordinators Forum
Workforce Development
C&C DHB
Learning & Development Model
Delivers professional
development programmes
and courses
]
Learning Delivery
Centre
Designs and develops
learning solutions
Learning Support
Centre
Provides centralised
learning administration
support
Professional &
Project Services
Learning Environment
Centre
Provides equipment and
environment supports
Aim
Matrix
Landscape view
Of role
requirements
and needs
Matrix
Analysis
Identifies key
learning and
development
needs but still
quite vague
]
Clarification
Drill down to
validate
information
Prioritisation
Identify priorities
Meeting the
Challenges
At individual,
local, regional
and national
levels
Considerations
]
• Priorities High, Medium and Low
• Approach Individual, Local, Regional or National
Fears and Concerns...
Training Needs Analysis
Learning / Development Need in Cancer
Care Coordination
Trained
Undergoing
Training
No Skills or
Knowledge
Level of
Need
Leadership training
5
0
3
Med
Clinical supervision
5
1
2
Low
Assertiveness training
7
2
0
Low
Managing difficult conversations
6
2
0
Low
Presentation skills
6
2
0
Low
Group facilitation
5
1
2
Low
Health promotion
3
4
1
Low
Function of multidisciplinary meetings
(MDM)
4
3
1
Low
Care coordination / case management of
complex patients:
5
3
0
Low

Faster cancer treatment (FCT)
knowledge
2
6
0
Low

Cancer knowledge
4
4
0
Low

Prioritising skills
7
1
0
Low

Triage and assessment skills
5
2
0
Low

Equity training
4
2
2
Med

Evidence based practice / systematic
review
4
4
0
Low

Critical thinking
]
Leadership
Communication
Excellence / Technical Expertise
5
3
0
Low
Project Management Skills
4
0
4
Med
Sole practitioner requirements
2
1
5
High
Proficient with EXCEL
3
3
2
Med
Proficient with Powerpoint
6
2
1
Low
Quality Improvement / Process Mapping
3
1
4
High
Policy and protocol development
1
4
3
High
Audit skills
3
2
3
Med
Data mining and analysis
3
0
5
High
Evaluation skills; needs analysis, process and
outcome evaluation
2
2
4
High
Quality, Service Improvement & Risk (QA)
Analysis based on:
• 8 care coordinator responses
• Training needs of individuals
• Service specifications
• Position description
• Individual comments
Top 10
]
High
1.
2.
3.
4.
5.
Evaluation skills; needs analysis, process
and outcome evaluation
Data mining and analysis
Quality Improvement / Process Mapping,
Policy and protocol development
Sole practitioner requirements
Process and policy development
Medium
1.
2.
3.
4.
5.
Leadership training
Equity Training
Project Management Skills
Excel Skills
Audit skills
Learning Pathway
]
4
Leadership
• Leadership training
• Clinical supervision
3
Quality
2
Excellence
1
Communication
• Assertive training
• Managing difficult conversations
• Presentation skills
• Group facilitation
• Health promotion
• MDM function
• Quality improvement & process mapping
• Policy & protocol development
• Audit Skills
• Data mining & analysis
• Evaluation skills, needs analysis, process & outcome
• Care coordination
• FCT knowledge
• Cancer knowledge
• Prioritising skills
• Triage & assessment skills
• Equity training
• EBP/systematic review
• Critical thinking
• Project management
• Sole practitioner requirements
• Excel
• PowerPoint
Group
Discussion
Review Priorities
]
In your groups:
1.
Review the priority lists
2.
Do you understand what each area means within the matrix?
• If not what areas need further clarification?
3.
Do you agree with the top 10 learning and development needs?
4.
How do you think the learning and development framework should be structured?
Discussion
TOP 10
L&D Need in Cancer Care
Coordination
L&D Opportunities in place
Capital &
Coast
Hawkes Bay
Hutt Valley
Evaluation skills; needs analysis,
process and outcome evaluation
Yes
Maybe
Data mining and analysis
No
Quality Improvement / Process
Mapping
MidCentral
Discussion
]
Taranaki
Whanganui
No
No
No
Maybe
No
No
No
Maybe
Yes
Yes
No
No
Sole practitioner requirements
No
No
No
Maybe
No
Policy and Protocol
No
Maybe
No
No
Yes
Leadership training
Yes
Yes
Yes
Yes
Yes
Equity Training
No
Yes
No
No
No
Project Management Skills
No
Yes
Maybe
No
Yes
Excel Skills
Yes
Yes
Yes
Yes
Yes
Audit skills
Yes
Yes
No
Yes
Yes
Group
Discussion
Approach
]
In your groups….
1. What is essential to have at a
• Individual Level
• Local level
• Regional level
• National level
2. Future proofing/developing a sustainable model?
Discussion
“Next Steps”
]
Top 10 Priorities
Approach:
• Individual
• Local
• Regional
• National
Buy, outsource, use existing
Need
Evaluate
Design & Develop
Deliver
PDP, KPIs, Reporting
Individual, Local, Regional, National
Funding?
Summary
Matrix
Landscape view
Of role
requirements
and needs
Matrix
Analysis
Identifies key
learning and
development
needs but still
quite vague
]
Clarification
Drill down to
validate
information
Prioritisation
Identify priorities
Meeting the
Challenges
At individual,
local, regional
and national
levels
[
Ian Richardson
Michelle Ayres
Thank you