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BANKRANK PERFORMANCE/ MARKET ATTRACTIVENESS ANALYSIS SAMPLE DELIVERABLES January 2014 Contents A. B. C. D. Office Performance Model Summary 1. Project Background 2. Model Overview Office Decision Matrix & Model Results 1. Office Performance Matrix Overview 2. Office Performance Matrix 3. Office Performance Detail 4. Trade Area Attractiveness Detail Branch Network Strategic Recommendations 1. Recommendations 2. Supporting Analysis: Consolidation & Divesture Candidates Priority Expansion Market Summary 1. Macro Market Expansion Opportunity Analysis Results 2. Sample Priority Expansion Market Profile APPENDIX: Detailed Model Hierarchies, Data Dictionary, etc. The final report submitted to BANKRANK clients typically contains the information listed at left. This document includes samples of all items, with the exception of the Appendix. Please note that sample materials were pulled from various completed projects and will not all represent the same geographic area. The BANKRANK Appendix typically includes detail on the model hierarchies, information on the treatment of special cases (both in terms of branch and market data), and a data dictionary containing detail on the definition, source, and adjustments (if any) of all data used in the model. Please contact Mary Beth Sullivan at (202) 337-7872 with any questions. A. OFFICE PERFORMANCE MODEL SUMMARY 1. Project Background 2. Model Overview Model Overview Our assessments of market opportunity and office performance were conducted with models that rate each geography and branch relative to the others under consideration based on a number of weighted variables. The variables and weights used were determined based on XYZBank’s operating model, business priorities, and available data. Office Performance Consumer Deposit Sales Consumer Loan Sales Business Deposit Sales Business Loan Sales Transaction Volumes Office Profitability Trade Area Attractiveness Consumer Opportunity Market Size Projected Market Growth Median Income Projected Income Growth Deposit, Loan, & Investment Balances Households/Bank & Thrift Branch Business Opportunity Number of Businesses Workforce Population Businesses/Bank & Thrift Branch 15.0% 15.0% 15.0% 15.0% 10.0% 30.0% 50.0% 5.0% 17.5% 5.0% 2.5% 10.0% 10.0% 50.0% 25.0% 12.5% 12.5% Office PerformanceTrade Area Attractiveness Matrix Note: The variables and weights shown on this page represent a sample hierarchy only. CPG will work with your bank to determine the variables and weights that best reflect your operating model, business priorities, and strategic goals. Detailed model hierarchies can be found in the Appendix. A-2 Model Overview The model used for the analyses assigns a score to each trade area or office relative to the others based on its distance from the mean value for the group on a number of evaluation factors. It then calculates a weighted average of the scores to create a composite market attractiveness or affiliate/office performance score. To facilitate interpretation, the scores may be translated into ratings from 5 to 1 or A to F. The resulting composite ratings approximate a normal distribution. Weighted Attractiveness or Performance Rating Lowest 1 2 3 4 5 15% 20% 30% 20% 15% Highest In presenting the results of our analysis, we have chosen in some cases to show a ranking of the offices or geographies on particular attributes. This provides a greater level of detail than the 1 through 5 ratings. The results of our data-based market and performance analyses are intended to be an input to the management decision-making process at XYZBank. The output must be viewed in the context of other quantitative and qualitative factors that are not reflected in the data available for modeling. A-3 B. OFFICE DECISION MATRIX & MODEL RESULTS 1. Office Performance Matrix Overview 2. Office Performance Matrix 3. Office Performance Detail 4. Trade Area Attractiveness Detail Office Performance Matrix Overview At the office level, office performance was mapped against the attractiveness rating of the surrounding trade area relative to all XYZBank branches to suggest high-level strategic considerations for the management of the affiliate's office network. Invest & Protect High Drive Better Results ♦ Balance resources to ensure focus on both new customer acquisition and retention. ♦ Focus on improving rates of new customer acquisition. ♦ Consider relocating branch to higher traffic area within the sub-market to capture greater market share. ♦ Design and implement marketing programs to drive more traffic to the office. ♦ Allocate additional sales staff where appropriate to increase product sales and cross-sell. ♦ Analyze staffing requirements; add sales staff or improve the productivity of the existing sales force. ♦ Invest in physical branch appearance to update interior and enhance signage. ♦ Reconfigure physical branches to update interior and/or improve signage. Trade Area Attractiveness ♦ Selectively expand capabilities to drive higher market and wallet share (e.g., open niche product sales centers). ♦ Identify transferable best practices for application in lower-performing offices. ♦ Look to high performing offices for best practices. Maintain & Retain Target Efficiencies ♦ Focus branch staff on customer retention and superior service delivery. ♦ Identify opportunities to improve profitability of current customers. ♦ Continue to operate on a status quo basis. ♦ Challenge local management to reduce office expense loads. ♦ Protect market share, but make limited investment. ♦ Implement low-cost operating structure focused on transaction cost efficiencies. ♦ Invest in physical branch appearance to update interior and enhance signage. ♦ Actively monitor market developments to identify competitive threats. ♦ Analyze staffing requirements and streamline personnel needs. ♦ Avoid making major investments in new delivery capabilities. ♦ Consider opportunities to consolidate offices or exit market. Low High Office Performance Low B-1 XYZBank Office Performance Matrix At the office level, office performance was mapped against the attractiveness rating of the surrounding trade area relative to all XYZBank branches to suggest high-level strategic considerations for the management of the affiliate's office network. Invest & Protect Drive Better Results Trade Area Attractiveness High Low Low 15-1 15-2 15-5 15-6 15-12 15-13 15-19 15-25 15-40 Branch Branch Branch Branch Branch Branch Branch Branch Branch 1 2 5 6 12 13 19 25 40 15-10 15-16 15-17 15-18 15-20 15-21 15-22 15-23 15-27 15-28 Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Maintain & Retain 15-4 15-7 15-9 Branch 4 Branch 7 Branch 9 High 10 16 17 18 20 21 22 23 27 28 15-29 Branch 29 15-40 Branch 40 Target Efficiencies 15-24 Branch 24 15-26 Branch 26 15-45 Branch 45 Office Performance Low Office 15-1 15-2 15-4 15-5 15-6 15-7 15-9 15-10 15-12 15-13 15-16 15-17 15-18 15-19 15-20 15-21 15-22 15-23 15-24 15-25 15-26 15-27 15-28 15-29 15-40 15-44 15-45 Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch Branch 1 2 4 5 6 7 9 10 12 13 16 17 18 19 20 21 22 23 24 25 26 27 28 29 40 44 45 Office Trade Area Performance Attractiveness Score Score 4.07 7.96 7.71 8.12 7.18 4.07 4.54 5.10 5.25 6.94 4.75 3.61 4.32 4.21 2.42 7.41 3.66 5.30 4.24 9.54 2.56 6.93 1.68 9.23 1.27 7.99 3.51 8.16 2.75 5.53 3.56 7.81 2.66 7.52 2.58 5.84 2.66 4.07 3.67 6.09 3.06 4.76 2.27 7.95 3.07 6.92 1.90 7.12 4.22 8.21 2.82 8.10 2.96 4.91 Specialty Offices Not Rated Retirement facilities Offices closed during the past 12 months B-2 XYZBank Office Performance Consumer Deposit Sales, YTD Average Monthly Rating Office Branch 1 (1-5, 5=Highest) 1 Noninterest DDA Accounts Balances 2.8 3,249 Interest DDA Accounts Balances 0.2 967 Savings Accounts Balances CD Accounts Balances IRA Accounts Balances 4.6 464,783 7.6 630,470 0.6 9,746 Branch 2 4 5.0 50,918 1.2 8,984 9.2 609,311 13.4 1,122,527 3.4 119,387 Branch 4 5 7.8 68,148 3.8 93,192 13.8 869,440 42.6 2,725,306 1.4 11,251 Branch 5 3 Branch 6 2 Branch 7 3 Branch 9 3 4.8 Branch 10 1 Branch 12 3 Branch 13 Branch 17 Branch 18 This of the BANKRANK report typically the relative of 5,014 4.4 section 48,366 1.6 38,646 7.8 provides 340,452detail on 14.2 445,106 performance 0.8 various offices by category. Categories and variables may vary from bank to bank, 5.4 14,704 0.2 1,284 7.0 229,656 22.0 1,939,604 0.8 22,131 depending upon operating models, business priorities, 18.4 and strategic goals. 1.8 6.0 31,659 2.0 17,420 13.4 495,923 334,946 8,678 5,357 1.0 10,827 9.6 285,539 1.2 3,523 0.2 5.0 13,287 1.8 2 2.4 34,593 0.4 1 1.4 4,459 0.0 1 2.0 21,445 0.0 25.8 543,135 5.6 31,405 1.4 294,004 5,253 7.8 367,565 4,103 4.4 335,041 5.8 0 0.8 94,546 1.0 0 1.6 52,489 1.4 90,064 0.8 25,004 0.0 0 16.6 531,549 3.6 61,867 561,765 2.4 21,868 82,563 0.0 0 48,381 0.8 2,004 Branch 44 2 3.2 6,476 0.6 6,993 4.4 296,783 22.0 973,070 1.2 7,981 Branch 45 3 2.0 889 3.4 6,130 5.0 258,830 26.0 823,590 1.0 12,570 Branch 16 1 2.0 5,153 0.0 0 3.6 27,232 2.4 212,138 0.6 10,602 Branch 19 3 2.2 15,947 0.8 1,917 4.0 266,293 39.6 1,751,560 0.6 6,954 Branch 20 2 4.8 10,249 0.2 0 3.8 150,006 31.6 909,414 2.4 8,871 Branch 21 3 4.2 2,798 0.4 149 3.8 160,520 98.4 6,793,869 3.8 110,094 Branch 22 2 2.0 3,871 0.6 5,607 3.0 231,238 32.0 954,226 1.4 22,633 Branch 23 2 2.2 1,063 0.2 1 2.6 113,841 38.6 989,836 3.0 65,795 Branch 24 2 1.4 808 1.4 7,321 5.4 55,179 38.6 1,236,844 3.0 27,326 Branch 25 3 5.0 6,801 0.2 2,867 8.8 391,954 54.8 1,442,571 4.6 36,607 Branch 26 3 2.8 3,794 3.4 4,330 5.8 177,415 25.4 911,028 0.2 695 Branch 27 1 1.8 1,130 0.6 3,090 1.4 110,454 25.6 840,361 0.2 4,041 Branch 28 3 3.6 2,816 0.2 11,900 5.8 485,820 40.2 1,545,670 1.6 31,824 Branch 29 1 1.8 2,424 1.8 1,163 1.0 55,152 13.6 547,061 0.6 12,367 Branch 40 2 4.0 3,558 0.0 0 3.8 246,326 30.2 3,319,875 0.8 2,723 8.8 24,452 1.0 16,496 11.4 297,838 19.3 564,017 4.2 58,821 XYZBank Average B-3 XYZBank Office Performance Business Deposit Sales, YTD Average Monthly Rating Office (1-5, 5=Highest) DDA Accounts Balances Consumer Loan Sales, YTD Average Monthly Savings Accounts Balances 189,612 Rating (1-5, 5=Highest) 1 Direct Loans Accounts Balances 0.0 0 3 0.6 2 0.0 0.0 Home Equity Accounts Balances Branch 1 4 5.8 59,126 1.6 0.0 0 Branch 2 5 11.2 1,187,635 17.6 368,511 Branch 4 5 7.6 172,996 4.2 485,191 5,361 2.2 159,030 0 0.8 Branch 5 5 2.8 347,996 0.8 111,968 2 19,356 0 0.8 53,074 Branch 6 5 3.4 139,952 6.4 215,702 2 0.2 4,000 0.2 1,980 Branch 7 4 3.8 43,218 1.8 278,932 2 0.8 5,000 1.0 42,648 Branch 9 2 2.6 27,958 0.8 830 2 1.0 9,542 1.0 22,732 Branch 10 3 1.8 47,512 0.4 241,720 1 0.0 0 0.0 0 Branch 12 3 2.6 22,466 1.6 124,582 2 0.0 0 0.2 15,000 Branch 13 4 3.8 138,867 1.2 42,621 2 0.6 9,119 0.4 25,520 Branch 17 1 0.6 2,797 0.2 7,042 2 0.0 0 0.2 4,620 Branch 18 2 2.2 52,669 0.0 0 1 0.0 0 0.0 0 Branch 44 2 1.4 28,859 0.2 20 2 0.2 3,300 0.2 22,000 Branch 45 2 1.2 5,628 0.2 10,232 2 0.6 12,265 0.2 0 Branch 16 4 3.4 121,990 0.6 504,361 2 0.2 4,180 0.0 0 Branch 19 3 2.8 65,856 1.0 161,637 1 0.0 0 0.0 0 Branch 20 1 0.6 10,272 0.4 9,855 1 0.0 0 0.0 0 Branch 21 2 1.8 5,903 0.2 131,008 1 0.0 0 0.0 0 Branch 22 2 1.6 34,891 0.6 45,927 1 0.0 0 0.0 0 Branch 23 1 0.6 900 0.0 0 1 0.0 0 0.0 0 Branch 24 2 1.0 2,653 0.2 61,859 2 0.2 3,000 0.0 0 Branch 25 1 1.0 1,028 0.0 0 2 0.4 2,920 0.2 0 Branch 26 2 2.0 3,862 0.2 12,001 2 0.4 3,400 0.6 26,496 Branch 27 1 0.8 2,286 0.0 0 1 0.0 0 0.0 0 Branch 28 2 1.2 15,203 0.8 140,445 2 0.0 0 0.2 6,000 Branch 29 2 1.6 3,437 0.8 27,809 1 0.0 0 0.0 0 Branch 40 5 2.6 80,102 0.8 1,174,215 1 0.0 0 0.0 0 3.1 56,131 0.8 114,690 1.3 16,082 1.6 55,329 XYZBank Average B-4 XYZBank Office Performance Business Loan Sales, YTD Average Monthly Rating Office (1-5, 5=Highest) Profitability, YTD Annualized Business Loans Accounts Bal Comm. Rating (1-5, 5=Highest) Non-Interest Income $ / Avg Dep Direct Non-Int Exp $ / Avg Dep Avg Deposit Balance Branch 1 3 0.4 198,000 3 260,414 0.60% 592,047 1.37% 43,126 Branch 2 3 2.2 174,685 5 496,622 0.31% 1,262,806 0.80% 158,712 Branch 4 3 1.6 207,536 4 402,890 0.27% 1,489,202 1.01% 146,825 Branch 5 2 0.2 1,919 3 204,799 0.44% 712,497 1.53% 46,514 Branch 6 2 0.4 663 4 202,959 0.23% 762,229 0.88% 86,751 Branch 7 2 0.6 87,505 3 225,045 0.62% 661,066 1.82% 36,388 Branch 9 2 0.4 21,841 3 293,110 0.53% 721,327 1.30% 55,612 Branch 10 2 0.0 0 2 19,089 0.12% 303,409 1.84% 16,514 Branch 12 2 0.0 0 3 118,688 0.31% 636,516 1.64% 38,813 Branch 13 3 0.6 125,081 3 188,120 0.61% 713,145 2.31% 30,903 Branch 17 2 0.0 0 2 723 0.09% 13,478 1.70% 795 Branch 18 2 0.0 0 1 9,159 0.43% 653,335 30.59% 2,136 Branch 44 2 0.2 141,000 3 81,313 0.44% 519,264 2.80% 18,549 Branch 45 2 0.0 0 3 84,122 0.41% 549,835 2.67% 20,585 Branch 16 2 0.2 29,329 2 41,709 0.34% 546,035 4.45% 12,271 Branch 19 2 0.0 0 3 69,036 0.10% 606,253 0.89% 67,853 Branch 20 2 0.0 0 3 114,073 0.42% 389,366 1.43% 27,248 Branch 21 2 0.2 9,000 3 108,893 0.15% 665,888 0.93% 71,937 Branch 22 2 0.2 1,989 3 58,668 0.33% 449,731 2.53% 17,793 Branch 23 2 0.2 6,166 3 87,184 0.27% 442,281 1.36% 32,497 Branch 24 2 0.2 30,904 2 21,450 0.09% 411,070 1.67% 24,656 Branch 25 2 0.0 0 3 420,260 0.70% 1,554,083 2.59% 60,007 Branch 26 2 0.4 6,597 3 60,469 0.17% 502,948 1.42% 35,307 Branch 27 2 0.0 0 2 61,811 0.40% 425,897 2.75% 15,511 Branch 28 2 0.0 0 3 58,083 0.16% 623,831 1.67% 37,421 Branch 29 2 0.0 0 1 16,043 0.19% 436,303 5.24% 8,321 Branch 40 2 0.0 0 3 190,431 0.20% 1,101,746 1.18% 93,014 1.4 227,456 199,676 0.57% 400,299 1.45% 43,347 XYZBank Average B-5 XYZBank Office Performance Transactions, YTD Average Monthly Rating Office (1-5, 5=Highest) Teller + ATM Teller Transactions/FTE Branch 1 2 7,173 5,460 Branch 2 4 18,999 10,920 Branch 4 1 8,662 3,987 Branch 5 1 4,453 3,969 Branch 6 3 11,705 8,097 Branch 7 3 11,923 8,247 Branch 9 3 11,001 8,983 Branch 10 1 1,438 2,985 Branch 12 2 6,655 6,966 Branch 13 2 4,728 6,713 Branch 17 1 574 736 Branch 18 1 938 615 Branch 44 1 3,932 3,897 Branch 45 1 4,038 4,407 Branch 16 1 1,734 1,453 Branch 19 1 2,229 3,030 Branch 20 1 3,748 3,085 Branch 21 1 2,938 2,499 Branch 22 1 2,267 1,540 Branch 23 1 1,852 1,814 Branch 24 1 2,097 2,278 Branch 25 2 11,277 5,219 Branch 26 1 1,836 1,767 Branch 27 1 3,552 3,666 Branch 28 1 3,712 3,102 Branch 29 1 1,925 3,904 Branch 40 1 3,203 2,517 13,925 8,642 XYZBank Average Specialty Offices Not Rated Retirement facilities Offices closed during the past 12 months B-6 XYZBank Trade Area Attractiveness Detail Consumer Attractiveness Rating Office Branch 1 Branch 2 Branch 4 Branch 5 Branch 6 Branch 7 Branch 9 Branch 10 Branch 12 Branch 13 Branch 17 Branch 18 Branch 44 Branch 45 Branch 16 Branch 19 Branch 20 Branch 21 Branch 22 Branch 23 Branch 24 Branch 25 Branch 26 Branch 27 Branch 28 Branch 29 Branch 40 XYZBank Average Current 5 Yr. (A-F, A=Highest) Households Proj. Growth D A C B B C C B C B A D A B F B C A C B C A B A A B C Current Med Inc 5 Yr. Proj. Growth Deposits Balances Loans Investments Households/ Branch 3,726 -0.23% 90,762 2.47% 1,087,292,315 1,995,549,407 2,121,835,856 9,180 0.68% 59,987 1.88% 3,705,839,314 6,926,945,748 7,074,578,619 3,058 0.25% 242,086 1.79% 988,037,316 2,034,459,332 2,423,927,017 This the BANKRANK provides detail on the relative opportunity of 3,168section of 0.02% 151,128 report typically 1.56% 1,301,341,450 2,299,696,460 2,970,425,601 various trade areas by category. Categories and variables3,521,059,657 may vary from2,997,196,145 bank to bank, 5,258 3.71% 65,866 1.99% 1,477,374,082 2,932 1.46% upon operating 84,140 3.35% business 576,739,296 2,021,698,062 1,235,718,463 depending models, priorities, and strategic goals. 4,005 0.77% 80,194 2.81% 1,460,480,852 4,425,442,100 3,205,833,203 5,414 2.19% 95,925 2.20% 1,279,545,144 3,095,704,888 2,745,375,826 4,684 1.05% 94,532 3.20% 1,408,708,871 4,136,520,927 3,259,660,215 8,393 0.86% 62,035 1.86% 2,847,740,544 4,624,702,776 5,400,457,031 6,432 1.21% 90,106 2.38% 3,733,300,371 7,302,543,872 7,904,590,493 5,808 2.77% 40,274 4.10% 641,506,917 957,485,521 1,115,556,209 8,040 6.59% 92,475 1.80% 2,017,767,613 6,890,137,500 4,594,855,804 4,479 1.59% 95,852 2.38% 1,277,256,400 4,148,044,291 2,883,889,404 1,957 1.50% 40,084 2.42% 157,201,771 305,058,681 265,300,910 4,307 1.85% 81,112 3.13% 1,959,116,941 4,321,777,541 4,232,669,240 4,115 0.21% 81,227 1.99% 1,926,521,598 5,540,213,327 4,194,399,193 5,119 -0.05% 126,495 2.19% 4,064,756,437 7,323,872,662 9,211,676,713 4,209 3.32% 72,358 2.56% 811,970,941 1,789,061,139 1,600,483,177 4,687 0.89% 93,399 2.89% 1,869,006,816 4,386,457,482 4,163,993,443 2,048 5.19% 75,203 3.26% 269,824,398 736,733,009 580,615,130 4,554 4.02% 60,055 0.59% 1,092,814,545 3,262,594,113 2,198,788,101 5,596 2.14% 83,811 3.30% 1,062,320,749 3,142,134,761 2,271,987,021 9,176 4.87% 79,174 3.96% 2,220,247,813 6,813,885,694 4,701,209,203 9,531 2.14% 76,341 3.24% 3,315,479,563 10,174,044,201 6,726,061,411 7,941 4.95% 60,019 3.15% 1,060,740,165 3,264,715,765 2,038,575,867 4,705 1.41% 74,776 2.26% 889,255,066 1,520,124,210 1,766,440,510 3,177 3.91% 62,050 6.66% 644,381,910 1,313,183,977 1,200,663,453 138 612 278 1,056 438 419 501 451 586 466 585 194 536 640 38 392 412 301 324 426 341 2,277 933 510 733 794 362 824 B-7 XYZBank Trade Area Attractiveness Detail Commercial Attractiveness Rating Office Branch 1 Branch 2 Branch 4 Branch 5 Branch 6 Branch 7 Branch 9 Branch 10 Branch 12 Branch 13 Branch 17 Branch 18 Branch 44 Branch 45 Branch 16 Branch 19 Branch 20 Branch 21 Branch 22 Branch 23 Branch 24 Branch 25 Branch 26 Branch 27 Branch 28 Branch 29 Branch 40 XYZBank Average (A-F, A=Highest) A A D D A D D A C A A A B D A A C A A C D C D B C B A Total 2,307 1,186 317 238 1,210 198 279 1,280 513 2,147 1,597 4,781 1,061 343 7,562 1,604 735 1,354 1,424 782 345 207 253 1,150 628 920 1,562 505 < $1 mill 1,437 793 223 172 870 108 201 697 348 1,375 1,139 3,033 699 219 4,677 1,132 516 916 803 587 249 156 173 818 454 538 840 328 Number of Businesses $1-$5 mill $5-$20 mill $20-$50 mill 708 313 80 57 294 70 65 457 140 628 395 1,403 295 96 2,371 412 205 392 524 171 86 44 69 282 145 299 538 131 131 61 13 8 39 14 10 95 22 109 57 262 55 22 400 52 14 41 68 23 9 6 9 39 24 64 132 21 25 12 1 1 6 5 3 18 3 24 6 58 9 4 83 7 0 4 15 1 1 1 2 11 5 13 36 4 $50 mill + 6 7 0 0 1 1 0 13 0 11 0 25 3 2 31 1 0 1 14 0 0 0 0 0 0 6 16 1 Workforce Population 33,121 24,770 3,014 1,986 13,680 7,501 2,742 22,955 7,081 45,832 18,280 110,995 16,973 6,638 160,398 18,663 6,576 12,673 36,278 7,679 3,261 2,075 3,518 15,494 7,259 18,172 53,152 7,719 Businesses/ Branch 85 79 29 79 101 28 35 107 64 119 145 159 71 49 145 146 74 80 110 71 58 104 42 64 48 92 120 88 B-8 C. BRANCH NETWORK STRATEGIC RECOMMENDATIONS 1. Recommendations 2. Supporting Analysis: Consolidation & Divesture Candidates XYZBank Branch Network Optimization Branch Network Strategic Recommendations Patriots Branch Expand capabilities and identify transferable best practices for application in lower-performing offices. Location generates significant investment product sales. Giants Branch Expand capabilities and identify transferable best practices for application in lower-performing offices. Office serves as a funding source. Eagles Branch Consolidate in Year 2, after permanent Ravens Branch has been reestablished. Raiders Branch Consolidate in Year 1. Lease expires soon; significant Year 1 and recurring benefit. Vikings Branch Consider consolidation in Year 1. Small negative benefit in Year 1; significant benefit in Year 2. Location has parking, access, and traffic issues. Packers Branch Hold and consider future relocation. Minimal benefit to divestiture or consolidation. Jets Branch Hold and improve performance. Divestiture would be costly, and recent local initiatives may create significant development nearby. Steelers Branch Consider consolidation if Year 1 negative impact can be funded via other activities. Significant recurring benefit from consolidation. Redskins Branch Consider consolidation if Year 1 negative impact can be funded via other activities. Significant recurring benefit from divestiture; office located on periphery of network and would likely require significant investment to improve performance. Cowboys Branch Cardinals Branch Texans Branch Develop and implement aggressive performance improvement plans and aggressively manage expenses. C-1 XYZBank Branch Network Optimization Supporting Analysis: Consolidation & Divesture Candidates XYZBank should consider consolidating or divesting selected branches. Consolidation candidates should be chosen with two objectives in mind: 1. To reduce overall expenses by eliminating the costs of operating unprofitable branches in low opportunity markets, and 2. To make resources available for re-deployment from low potential markets to areas that represent greater opportunity in line with the Bank’s strategic direction. The offices we have identified as consolidation candidates typically share a number of attributes: ♦ Limited market potential in the surrounding trade area, particularly with respect to business presence ♦ Low transaction volumes relative to both internal and external benchmarks ♦ Relatively low volumes of sales across most or all product categories ♦ Low or negative profitability Offices should be considered for relocation or consolidation on a regular basis to allow for redeployment of resources to high opportunity areas and optimization of the branch network. Low-performing offices in markets with less opportunity that are not targeted for consolidation this year should be reassessed after a one-year period to determine if they are adding value to the XYZBank network. C-2 XYZBank Branch Network Optimization Consolidation & Divesture Candidates: Financial Impact Detail While several of the recently purchased offices are underperforming, the required write-off of intangible assets makes divestiture untenable this year. Aggressive performance improvement plans should be developed for these offices, and they should be reassessed in one year to determine if consolidation or divestiture is warranted and feasible. Type of Opportunity 2007 Annualized Net Income Change in Net Income Year 1 Recurring Resulting Net Income Net Income, Y1 Net Income, Y2 Balance Sheet Impact Deposits Loans Sandy Spring Consolidation 384,571 441,640 29,643 826,211 414,214 (1,011,593) (505,797) Annapolis West Consolidation 125,338 94,234 151,173 219,572 276,511 (2,625,444) (1,312,722) Urbana Divestiture (226,276) 15,467 27,557 (210,809) (198,719) (5,242,380) (2,669,263) Merrifield Consolidation (47,152) (15,415) 134,222 (62,567) 87,070 (2,194,960) (1,097,480) Candidate Eastport Divestiture (90,541) (6,417) 5,673 (96,958) (84,868) (4,458,340) (2,242,795) Consolidation 241,116 (42,534) 15,920 198,582 257,036 (377,542) (188,771) (215,081) (155,110) 78,204 (370,191) (136,877) (7,912,914) (4,039,006) (59,513) (165,416) 166,011 (224,928) 106,498 (828,851) (414,426) Branches Asbury would be Millersville listed here. 40 West Divestiture Consolidation Lansdowne Divestiture (378,296) (306,072) 233,757 (684,368) (144,539) (4,645,320) (2,347,660) Potomac Divestiture 28,973 (286,889) (136,069) (257,917) (107,096) (11,001,114) (5,658,678) Chantilly Divestiture (97,920) (377,675) (31,084) (475,595) (129,004) (18,438,756) (9,219,378) Pasadena Divestiture 354,286 (1,092,046) (271,186) (737,761) 83,100 (16,956,326) (8,792,717) C-3 D. PRIORITY EXPANSION MARKET SUMMARY 1. Macro Market Expansion Opportunity Analysis Results 2. Sample Macro Market Profile: Westchester County, NY Note: Available detail on the macro market and its recent developments and future trends may vary significantly from one market to the next. These reports depend upon information provided to the public through planning and zoning departments, economic development departments, chambers of commerce, and local newspapers. Amtrak Corridor Connecticut, Massachusetts, Rhode Island, New York City Metro Area, Northern New Jersey, Philadelphia Metro Area Macro Market Expansion Opportunity Analysis #1: Middlesex, MA #6: Bergen, NJ #5: Westchester, NY #10: Providence, RI #4: Hartford, CT #9: New Haven, CT #8: Montgomery, PA #7: Fairfield, CT #2: Suffolk, NY #3: Nassau, NY BankRank Rating A B C D F D-2 Amtrak Corridor Connecticut, Massachusetts, Rhode Island, New York City Metro Area, Northern New Jersey, Philadelphia Metro Area Macro Market Expansion Opportunity Analysis Middlesex, MA Suffolk, NY Nassau, NY Hartford, CT Westchester, NY 432,638 345,439 Five Year Proj. Households 572,738 489,230 424,801 351,289 346,581 337,432 329,421 306,342 335,166 241,245 Median Household Income $75,071 $83,344 $91,151 $61,810 $78,530 $80,726 $81,101 $75,108 $59,812 $47,172 Consumer Deposit Balances ($MM) $28,895 $29,575 $30,370 $14,336 $20,439 $22,264 $17,067 $17,757 $13,296 $8,419 Consumer Loan Balances ($MM) $54,686 $46,181 $42,193 $28,055 $30,108 $32,033 $35,562 $29,547 $28,851 $16,736 Consumer Investment Balances ($MM) $57,938 $49,835 $53,071 $30,030 $40,313 $48,115 $33,536 $32,087 $24,162 $15,135 73,017 74,583 72,367 44,894 48,738 53,801 52,020 42,940 41,143 28,319 Sales <$5MM 69,762 71,885 69,833 42,883 47,019 51,825 50,127 41,007 39,631 27,198 Sales $5MM+ 3,255 2,698 2,534 2,011 1,719 1,976 1,893 1,933 1,512 1,121 938,876 808,257 747,481 601,633 516,510 542,387 529,100 576,807 433,511 356,483 494 443 485 276 370 487 406 376 275 130 $33,189 $36,413 $50,738 $27,306 $37,656 $29,742 $23,727 $20,884 $17,163 $19,696 1,150 1,092 892 1,252 926 687 806 797 1,198 1,854 Total FDIC Deposits ($MM) Households/ Branch Businesses/ Branch 299,597 329,398 Providence, RI 483,725 Area Branches 327,309 Montgomery, New Haven, PA CT 568,125 Workplace Population 334,688 Fairfield, CT Total Households Number of Businesses 342,713 Bergen, NJ 241,038 148 168 149 163 132 110 128 114 150 218 1,901 1,825 1,541 2,180 1,396 1,114 1,303 1,534 1,576 2,742 Total Branches -- -- -- 16 -- -- 8 -- 28 -- Total Deposits ($MM) -- -- -- $1,167 -- -- $160 -- $1,895 -- Total Market Share -- -- -- 4.3% -- -- 0.7% -- 11.0% -- 150 174 167 94 112 77 98 67 67 80 $11,575 $17,480 $18,552 $16,325 $15,534 $8,463 $8,365 $5,989 $7,273 $16,797 34.9% 48.0% 36.6% 59.8% 41.3% 28.5% 35.3% 28.7% 42.4% 85.3% Workplace Population/ Branch XYZBank Presence: Presence: NewAlliance Top 2 Competitors: Total Branches Total Deposits ($MM) Total Market Share D-3 Amtrak Corridor Connecticut, Massachusetts, Rhode Island, New York City Metro Area, Northern New Jersey, Philadelphia Metro Area Macro Market #5: Westchester County, NY CONSUMER RESULTS BUSINESS RESULTS Orange Orange Orange Orange Westchester Westchester Westchester Westchester Fairfield Fairfield Rockland Rockland Fairfield Fairfield Rockland Rockland Bergen Bergen Bergen Bergen 0 0 0 0 0 0 5 5 5 5 5 5 10 10 10 10 10 10 0 0 0 0 0 miles miles 5 5 5 5 5 10 10 10 10 10 miles miles A B C D F XYZ Branch D-4 Amtrak Corridor Connecticut, Massachusetts, Rhode Island, New York City Metro Area, Northern New Jersey, Philadelphia Metro Area Macro Market #5: Westchester County, NY COMPETITIVE ASSESSMENT Westchester County accounts for approximately 7% of the total deposits in the market analysis area (not including the five boroughs of New York City and Suffolk County, MA). Market share in the county is fairly concentrated – the top four competitors hold approximately 60% of all market deposits. Growth in total deposit balances in the county has been double the rate of growth in total branches during the past three years. This can be attributed primarily to a large increase in deposit balances between June 30, 2007 and June 30, 2008 by New York Private Bank & Trust Corporation, the parent company of Emigrant Bank and Emigrant Direct. The rapid growth in branches has contributed to an increase in competitive density in the market – between 2000 and 2008, the number of households per branch in Westchester County decreased from 1,098 to 926. This is significantly below the national average of 1,163, and implies that Westchester may be overbranched. Rank Institution Deposits ($MM) Deposit Branch Share (%) Branches Share (%) Branch Parity Growth, 2005 to 2008 Deposits Branches 1 JPMorgan Chase & Co. $8,113.9 21.5% 107 28.9% 75 1.9% 10.3% 2 New York Private Bank & Trust Corporation $7,420.4 19.7% 5 1.4% 1458 2861.3% 150.0% 3 Wells Fargo & Company $6,373.8 16.9% 34 9.2% 184 54.2% 3.0% 4 Citigroup Inc. $4,566.1 12.1% 24 6.5% 187 4.8% 9.1% 5 HSBC Holdings plc $2,299.6 6.1% 26 7.0% 87 9.0% 4.0% 6 Hudson Valley Holding Corp. $1,154.2 3.1% 17 4.6% 67 -0.6% 13.3% 7 Capital One Financial Corporation $979.4 2.6% 12 3.2% 80 19.1% 20.0% 8 Toronto-Dominion Bank $970.2 2.6% 13 3.5% 73 50.7% 116.7% 9 Bank of America Corporation $937.0 2.5% 23 6.2% 40 -6.2% 4.5% 10 Hudson City Bancorp, Inc. $843.6 2.2% 10 2.7% 83 25.8% 25.0% $3,997.3 10.6% 99 26.8% 40 15.7% 47.8% $37,655.6 100.0% 370 100.0% 100 41.8% 20.5% All Others Total D-5 Amtrak Corridor Connecticut, Massachusetts, Rhode Island, New York City Metro Area, Northern New Jersey, Philadelphia Metro Area Macro Market #5: Westchester County, NY CONSUMER SEGMENT COMPOSITION The largest demographic segments in Westchester County are the Financial Elite and Young Up & Comers segments. Together, these represent approximately 39% of the county’s total population. The distribution of households in Westchester County skews older and more affluent than both the existing XYZBank footprint and the aggregate market analysis area. Within Westchester County, the segments listed above are also expected to see the greatest increase in terms of number of households over the next five years. This pattern varies slightly from that seen in both the XYZBank footprint and the aggregate market analysis area, where the Young Up & Comers, Flourishing Families, Boomer Comfort, and Wealthy Seniors segments are expected to see the most growth. Projected growth rates for all segments in Westchester County are significantly lower than those expected for either the footprint or the aggregate area. As a whole, Westchester County’s household population is expected to increase by 1.13% between 2009 and 2014, compared to projected growth rates of 1.75% and 1.37% for XYZBank’s footprint and the aggregate market analysis area, respectively. Number of Households by Segment Segments XYZBank Westchester, Existing NAL NY Footprint Distribution XYZBank Aggregate Westchester, Existing NAL Market Area NY Footprint Projected Five Year Growth XYZBank Aggregate Westchester, Existing NAL Market Area NY Footprint Projected Five Year Growth Rate XYZBank Aggregate Westchester, Existing NAL Market Area NY Footprint Aggregate Market Area Y1 Young Up & Comers 53,874 219,989 1,606,106 15.7% 12.7% 14.2% Y2 Metro Mainstream 35,493 187,131 1,517,386 10.4% 10.8% Y3 Fiscal Fledglings 13,303 98,762 511,412 3.9% 5.7% F1 Flourishing Families 28,783 163,835 969,088 8.4% 9.5% 8.6% 524 5,803 25,800 1.8% 3.5% 2.7% F2 Boomer Comfort 30,468 203,501 1,311,631 8.9% 11.7% 11.6% 313 4,777 18,295 1.0% 2.3% 1.4% F3 Mass Middle Class 15,483 152,452 926,313 4.5% 8.8% 8.2% 1 1,621 F4 Working-Class Country 17,553 141,298 894,004 5.1% 8.2% 7.9% M1 Financial Elite 79,949 152,971 1,035,235 23.3% 8.8% 9.2% 1,402 2,934 15,063 1.8% 1.9% 1.5% M2 Wealthy Seniors 29,806 168,775 990,020 8.7% 9.7% 8.8% 490 4,140 15,775 1.6% 2.5% 1.6% M3 Suburban Achievers 17,668 94,456 561,010 5.2% 5.5% 5.0% 279 2,007 9,068 1.6% 2.1% 1.6% M4 Upscale Empty Nests 12,140 92,509 588,527 3.5% 5.3% 5.2% 126 1,205 5,567 1.0% 1.3% 0.9% M5 Midscale Matures 8,193 56,273 387,100 2.4% 3.2% 3.4% (58) 488 3,634 -0.7% 0.9% 0.9% 895 6,145 30,923 13.4% 251 1,862 13,607 0.7% 1.0% 0.9% 4.5% (148) 3,631 -1.1% -0.3% 0.7% (207) (311) (382) 1.7% 2.8% 1.9% 7,150 0.0% 1.1% 0.8% 6,411 -1.2% -0.3% 0.7% D-6 Amtrak Corridor Connecticut, Massachusetts, Rhode Island, New York City Metro Area, Northern New Jersey, Philadelphia Metro Area Macro Market #5: Westchester County, NY BUSINESS SEGMENT COMPOSITION Westchester County accounts for just over 3% of the total number of businesses in the aggregate market analysis area. Westchester County contains a greater percentage of small businesses with annual sales of less than $1 million than both the XYZBank footprint and the aggregate market analysis area. Number of Businesses by Sales Size Annual Sales Size Less than $500K $500K to $999K Distribution XYZBank XYZBank Westchester, Existing NAL Aggregate Westchester, Existing NAL Aggregate NY Footprint Market Area NY Footprint Market Area 29,282 132,588 902,132 60.1% 59.8% 59.8% 10,148 45,027 317,379 20.8% 20.3% 21.0% $1MM to $2.4MM 5,799 26,627 177,089 11.9% 12.0% 11.7% $2.5MM to $4.9MM 1,790 8,957 57,379 3.7% 4.0% 3.8% $5MM to $9MM 900 4,746 28,932 1.8% 2.1% 1.9% $10MM to $19MM 500 2,392 15,332 1.0% 1.1% 1.0% $20MM to $49MM 247 1,111 7,415 0.5% 0.5% 0.5% $50MM to $99MM 46 206 1,650 0.1% 0.1% 0.1% $100MM to $499MM 24 127 1,013 0.0% 0.1% 0.1% $500MM to $999MM 2 18 87 0.0% 0.0% 0.0% $1B + 0 3 26 0.0% 0.0% 0.0% 48,738 221,802 1,508,434 100.0% 100.0% 100.0% TOTAL D-7 Amtrak Corridor Connecticut, Massachusetts, Rhode Island, New York City Metro Area, Northern New Jersey, Philadelphia Metro Area Macro Market #5: Westchester County, NY RECENT DEVELOPMENT & FUTURE TRENDS Westchester County, NY serves as a bedroom community for individuals who work in New York City or in Fairfield County, CT. Westchester County is a primarily residential area and therefore does not have the major hubs of commercial activity that Fairfield County does; however, Westchester has significant business developments along its major throughways and corridors in the southern part of the County. The largest commercial developments in Westchester can be found along Central Park Avenue (Route 100). Future development in Westchester is tempered by the county’s desire to preserve the scenic and rural character of the region, particularly in the county’s northern half. The concentration of development in southern Westchester is also a result of the Croton Watershed agreement, which preserves 40% of the county’s land to protect large water reservoirs used by the county and New York City. Westchester County’s 2008 comprehensive plan proposes a high speed transit system for the region. The proposed high speed rail would run east to west across the I-287 corridor from Suffern to Port Chester and would connect five north to south transit lines running from Stewart Airport to Stamford, CT. There is also development underway on the waterfront of the Hudson River and Long Island Sound to transition these areas from industrial to residential use. Two parcels of land on the Hudson River waterfront are being developed into the Palisades Point Residential Development. This development will have 436 residential units and is being built as part of a broader renewal of the River Park Center in downtown Yonkers. Residential building permit activity in Westchester has been steadily declining since 2000. Building activity continued to slow in 2008; however, the number of permits reported decreased by 31% – a lower percentage than the decreases seen in either Fairfield County, the NewAlliance footprint, or the aggregate market area. D-7