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Southeastern Louisiana University
School of Nursing
2015 Faculty Affairs Committee Report
Faculty Satisfaction Survey
Introduction
The objective of this survey was to measure faculty satisfaction of Southeastern
Louisiana University School of Nursing faculty. This objective was selected in order to
provide data for Criterion1-16 of the School of Nursing Comprehensive Assessment Plan
(CAP). The survey is a combination of data needed for the Faculty Affairs and Resource
committees.
The Survey
This survey was conducted through the use of Survey Monkey during May 2014.
The survey was sent to 47 full-time faculty (n=47). Forty-five out of 47 faculty members
completed the survey, resulting in a 95% response rate. The survey time was open to
faculty for two weeks with a reminder sent two days prior to survey closure. The
response rate is an increase from 91% in 2014.
The survey was developed in order to measure faculty satisfaction on certain
aspects of the program. These areas included but are not limited to: teaching load, salary,
opportunity for promotion and tenure, achievement of professional goals, and satisfaction
with support services. Furthermore, faculty were asked to report their overall satisfaction
with the School of Nursing program using the following anchored scale: Very satisfied,
Moderately Satisfied, Minimally satisfied, or Unsatisfied. Comment areas were provided
after each question to collect qualitative data. There were 28 survey questions, with 28
accompanying comment areas, totaling 56 survey items.
Design
In order to provide for anonymity, the survey was administered via Survey
Monkey, an online survey software. The link was emailed to faculty in April 2015.
The Sample
The sample consisted of all full-time faculty who teach in the School of Nursing.
The sample includes faculty who teach in the baccalaureate program as well as the
graduate program. The teaching responsibilities of the faculty are as follows:
(1) Foundations (36.8%, n = 14)
(2) Integrative (44.7%, n = 17)
(3) Synthesis (34.2%, n = 13)
(4) Graduate (31.6%, n = 12).
It is important to note that 7 participants skipped this question.
It is also important to note that the survey allows a choice of “all that apply”, so
that percentages may equal more than 100%.
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Respondents were represented from both campuses, although there were more
respondents from the Baton Rouge campus, as 43.6% (n=17) taught on the Baton Rouge
Campus, whereas 56.4% (n = 22) taught on the Hammond campus. Six respondents
skipped this question.
Data Analysis
The responses to the survey items were analyzed using the calculation of
frequencies and percentages of responses in each category. Data analysis was done in
conjunction with the Center for Faculty Excellence. Not all survey items were answered
by all the respondents.
Results
Teaching Load
Fifty-seven percent (n = 24) of School of Nursing faculty reported that they were
very satisfied with their teaching load, whereas only 2.4% (n = 1) were unsatisfied. The
results of this item are presented in Table 1.
Table 1
Southeastern School of Nursing Faculty Satisfaction with Teaching Load
Response category
Frequency
Percent
Very Satisfied
19
43.1
Moderately Satisfied
22
50.0
Minimally Satisfied
3
6.8
Unsatisfied
0
0
Total
44
100.0
Comments for teaching load include several statements that purport to the teaching load
“too many hours required”, especially with clinical. One respondent reported that
consideration should be given to online classes.
Faculty Satisfaction with Course Assignment
The majority (68.2%, n = 30) of the respondents indicated that they were very
satisfied with their assigned courses. Twenty-five percent (n = 11) of respondents
indicated that they were moderately satisfied with their assigned courses. Four and one
half percent (n=2) of respondents reported being minimally satisfied with course
assignment. One respondent was unsatisfied with their teaching assignment.
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Qualitative data suggest Feedback indicated that full-time faculty should have priority
with teaching assignments.
Faculty Satisfaction with Course Content
The majority (57.1%, n = 24) of School of Nursing faculty reported that they were
very satisfied with the content of their assigned courses. One respondent reported being
unsatisfied. The results of this item are presented in Table 2.
Table 2
Faculty Satisfaction with Course Content
Response
Frequency
Percent
Very Satisfied
23
54.8
Moderately Satisfied
16
38.1
Minimally Satisfied
3
7.1
Unsatisfied
0
0
Total
42
100.0
Faculty Satisfaction with Course Textbooks
Fifty-seven percent (n = 24) of faculty reported that they were very satisfied with
course textbooks and no respondents reported being unsatisfied with textbooks. Faculty
satisfaction with textbooks is illustrated in Table 3. One comment suggested the use of
“online textbooks”.
Table 3
Faculty Satisfaction with Textbooks
Response
Frequency
Percent
Very Satisfied
21
50.0
Moderately Satisfied
18
42.9
Minimally Satisfied
1
7.1
Unsatisfied
0
0
40
100.0
Total
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Faculty Satisfaction with Library Resources and Services
Twenty six percent (n = 11) of School of Nursing faculty reported that they were
very satisfied with library resources, while 48.8% (n=21) were moderately satisfied.
Nineteen percent (n=8) reported that they were minimally satisfied, and 7% (n=3) were
unsatisfied.
Primary Comments related to the closing of the Baton Rouge Center Library.
Comments included “Really need the library in BR!!”
Faculty Satisfaction of Scheduling of Classes and Labs
Sixty seven percent (48.8%, n = 21) of the respondents indicated that they were
very satisfied with scheduling of classes and labs. Thirty seven percent of respondents (n
= 16) were moderately satisfied with scheduling of classes and labs and 11.6% (n = 5)
reported being minimally satisfied. One respondent reported being unsatisfied with
scheduling of classes and labs.
Qualitative data included “students and faculty need a break for lunch between classes”
, and “alternate times with other instructors between semesters.”
Faculty Satisfaction with Physical Equipment
Thirty percent (30.0%, n = 13) of the respondents indicated that they were very
satisfied and 46.5% (n = 20) indicated that they were moderately satisfied with the
physical equipment such as computers, office furniture, and A-V materials that are
provided by Southeastern Louisiana University School of Nursing. Furthermore, 18.6%
(n = 13) and 4.6% (n = 2) of the respondents reported that they were minimally satisfied
or unsatisfied with the physical equipment provided.
Comments include: office computers never work, and AV equipment is not available at
the BRC. One respondent stated, “Skills lab has improved thanks to Candace.”
Faculty Satisfaction with Physical Environment
Thirty-eight percent (38.1%, n = 16) of faculty reported that they were very
satisfied with the physical environment of Southeastern Louisiana University School of
Nursing. Twelve percent (11.9%, n = 5) indicated that they were unsatisfied with their
physical environment, such as classrooms, offices, heating, and cooling. Faculty
satisfaction with physical environment is illustrated in Table 4.
Table 4
Faculty Satisfaction with Physical Environment
Response
Frequency
Percent
Very Satisfied
14
32.5
5
Moderately Satisfied
21
48.8
Minimally Satisfied
6
13.9
Unsatisfied
2
4.7
Total
44
100.0
Comments regarding physical environment include numerous statements about buildings
on both campuses being too hot or cold, especially at the Baton Rouge Campus; also,
other issues were small rooms at the Kinesiology.
Faculty Satisfaction with Academic Responsibility
Faculty were additionally asked to indicate their satisfaction with academic
responsibility in addition to teaching, such as committee work, advising, etc. Twenty-six
percent (25.6%, n = 1a) of respondents indicated that they were very satisfied with their
academic responsibility and 53.5% (n = 23) reported that they were moderately satisfied
with their academic responsibility. Nineteen percent (18.6%, n =8) of respondents
indicated that they were minimally satisfied with their academic responsibility. In
addition, 2.3% (n = 1) indicated dissatisfaction with academic responsibility in addition
to teaching.
Comments regarding academic responsibility include “committee work is
overwhelming.”
Many concerns were expressed about advising, including “Advising takes too much time.
We need someone assigned to complete this to better serve students”, and “Believe there
should be a designated advising person to do all advising.” Other comments included, “I
think we should have time worked into our teaching load to accommodate advising,
course coordinator work, committee work,etc…” and “The same faculty are asked to do
extra projects. All full time faculty should alternate extra assignments.”
Faculty Satisfaction with Salary
Respondents were asked to indicate their degree of satisfaction with their current
salary. Only 4.6% of the respondents (n = 2) indicated that they were very satisfied with
their salary, and 20.9% (n = 9) respondents were moderately satisfied. Essentially, 30%
(n=13) reported that they were minimally satisfied, and 44.2% (n=19) were unsatisfied.
Faculty satisfaction with salary is depicted in Table 5.
Table 5
Faculty Satisfaction with Salary
Response
Very Satisfied
Frequency
2
Percent
4.6
6
Moderately Satisfied
9
20.9
Minimally Satisfied
13
30.2
Unsatisfied
19
44.2
Total
43
100.0
Comments regarding salary are numerous and related to the need for a raise. These
comments include: “Beyond ridiculous, especially given the fact that new hires are
making more money. We REALLY, REALLY need a raise, and need other salaries
adjusted to be fair. I know this is not realistic....”
Other comments expressed concerns about new hires making more money than
experienced faculty. These comments include: “I respectfully request minimal salary
equalization for Instructors. Those of us who have been here 10 plus years are penalized
for staying. No raise in 8 years without any cost of living adjustment is very stressful.
Increased workload and less take home pay (with insurance premiums going up)
Comments relating to salary also included: “Same ole story!” and “would like the option
to spread salary out over 12 months and the "proverbial" raise would be nice since the
insurance will be up 12%. Discouraging.”
Faculty Satisfaction with Opportunity for Promotion and Tenure
Faculty members were additionally asked to indicate their satisfaction with the
opportunity for promotion and tenure. Responses indicated that 37.2% (n=16) were
moderately satisfied, while 25.6% (n=11) were minimally satisfied; furthermore, 16.3%
(n=6) were unsatisfied with opportunities for tenure and promotion. Faculty satisfaction
with the opportunity for promotion and tenure is depicted in Table 6.
Table 6
Faculty Satisfaction with the Opportunity for Promotion and Tenure
Response
Very Satisfied
Frequency
Percent
9
20.9
Moderately Satisfied
16
37.2
Minimally Satisfied
11
25.6
Unsatisfied
7
16.3
Total
43
100.0
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Qualitative data regarding opportunities for tenure and promotion include: “Unfair at all
levels,” and “Not enough money to go back for PhD, but no advancement without it.”
Faculty Satisfaction with Opportunity for University Services
Thirty-eight percent (n = 18) of the respondents indicated that they were very
satisfied with the opportunity for university services, while 52.4% (n=22) were
moderately satisfied. Faculty satisfaction with the opportunity for university services is
described in Table 7.
Table 7
Faculty Satisfaction with the Opportunity for University Services
Response
Frequency
Percent
Very Satisfied
17
39.5
Moderately Satisfied
22
51.2
Minimally Satisfied
3
7.0
Unsatisfied
1
2.3
43
100.0
Total
Comments regarding University service include “Really, who has time???”
Faculty Satisfaction with the Opportunity to Achieve Professional Goals
School of Nursing faculty members were additionally asked to indicate their
satisfaction with the opportunity to achieve professional goals such as research, clinical
practice, etc. Twenty-two percent (n = 7) of faculty were very satisfied with their
opportunity to achieve professional goals, whereas 31.3% (n=10) were minimally
satisfied. The respondents’ satisfaction with the opportunity to achieve professional
goals is illustrated in Table 8.
Table 8
Faculty Satisfaction with the Opportunity to Achieve Professional Goals
Response
Frequency
Percent
Very Satisfied
10
23.3
8
Moderately Satisfied
20
46.5
Minimally Satisfied
9
20.9
Unsatisfied
4
9.3
Total
43
100.0
Comments regarding achieving professional goals include numerous comments of “not
enough time” “no funds” and “not supported”. One respondent stated, “Teaching loads
too heavy, and no financial incentive,” and another stated, “I'm glad to be afforded
opportunity to make money outside of university job to offset depressing financial
situation at SELU”.
Faculty Satisfaction with Secretarial Staff and Services
Seventy percent (n = 30) of the respondents indicated that they were very satisfied
with the School of Nursing secretarial staff and services. Only 2.3% (n=1) were
minimally satisfied. The results of this survey item are presented in Table 9.
Table 9
Faculty Satisfaction with Secretarial Staff and Services
Response
Frequency
Percent
Very Satisfied
30
69.8
Moderately Satisfied
12
27.9
Minimally Satisfied
1
2.3
Unsatisfied
0
0
41
100.0
Total
Comments : “Keisha is beyond awesome!!! BR GA's are also great!” “Current BR
admin. asst. is great (friendly, team player) and grad. assts.”, and “FINALLY a good adm
assistant at BRC. Keisha is WONDEFUL - does an excellent job!”
Faculty Satisfaction with Security Staff and Resources
The majority of the respondents (58.1%, n = 25) reported being very satisfied with the
School of Nursing Security staff and services and 32.6% (n = 14) of respondents
indicated that they were moderately satisfied. Seven percent (n=3) were minimally
satisfied, and 1% were unsatisfied. Comments included, “Security is great, however
janitorial services are unsatisfactory. Housekeeper is never seen!”
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Faculty Satisfaction with Computer Staff and Services
Faculty members were additionally asked to indicate their satisfaction with
School of Nursing computer staff and services. Forty percent (n =17) reported that they
were very satisfied with computer staff and services and 41.9% (n = 18) of faculty
reported that they were moderately satisfied with computer staff and services. Fourteen
percent (n=6) of faculty indicated minimal satisfaction with computer staff and services
and 4.7% (n=2) was unsatisfied. This is a decrease in satisfaction from 2014.
Comments include, “Since Lane is gone, BR has NO support.” “Need another
designated person for the BRC”, and “What computer staff??”. However, one respondent
noted, “If this means CFE and computer help desk, it is great. Dane in CFE is
wonderful.”
Faculty Satisfaction with Colleagues and Other Faculty
The majority (58.1%, n = 25) of the respondents reported being very satisfied
with their colleagues and other faculty. Thirty-three percent (n = 14) of the respondents
indicated that they were moderately satisfied. Four respondents were minimally or
unsatisfied. or This is a decrease in satisfaction from 2014.
Comments include “Majority of faculty are awesome to work with at all times. However,
there is one or two faculty members who are rude and bully others. Makes it very
difficult for new faculty members,” and “Most faculty help each other and work as a
team.” Other concerns included, “There is one person on the faculty who is difficult and
unfriendly and uncivil from time to time. Other than that, I am very satisfied with the
faculty here. We enjoy working together and make the best of difficulties”, and “I have
found that while some faculty are extremely nice and welcome new faculty, others will
go out of their way to be rude and extremely unprofessional, some to the point of
bullying new faculty. This should NOT be tolerated on any level. It's a very negative
reflection on the school of nursing's part.”
Faculty Satisfaction with Location and Quality of Clinical Labs
Fifty-one percent (51.1%, n = 22) of the respondents indicated that they were very
satisfied with the location and quality of clinical labs. Furthermore, 32.6% (n = 14) of the
respondents indicated that they were moderately satisfied with the location and quality of
clinical labs. Fourteen percent (13.9%, n =6) of the respondents reported being minimally
satisfied and no respondents were unsatisfied with the location and quality of clinical
labs.
Comments include: “Sites who do restrict students from documenting and administering
medications need to be reviewed. These are two basic RN responsibilities and all level
students need as much clinical practice as possible,” and “The nurses are helpful and
eager to work with students most of the time.”
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Faculty Satisfaction with Opportunity to Request Supplies as Needed
Thirty percent (30.2%, n=13) of the respondents indicated that they were very
satisfied with the opportunity to request needed supplies, where as 44.2% (n=19) were
moderately satisfied. Furthermore, 16.3% (n=7) were minimally satisfied and 9.3% (n=4)
were unsatisfied with the opportunity to request supplies as needed. This represents a
slight increase in satisfaction.
Qualitative data includes, “We pretty much buy our own supplies,” and “what supplies?
We usually buy our own office supplies. No budget.” One respondent indicated, “Had
requested supplies prior to start of semester and some still missing and not able to obtain
from storage closet because changed locks. Unable to obtain on last minute notice of
supply missing.”
Faculty Satisfaction with Terminal Objectives of the School of Nursing Program
Sixty-five percent (65.1%, n = 28) of the respondents indicated that they were
very satisfied with Southeastern School of Nursing program’s terminal objectives.
Furthermore, 27.9% (n = 12) of the respondents indicated that they were moderately
satisfied with the terminal objectives and only 2.3% (n = 1) of the respondents indicated
that they were minimally satisfied with the program’s terminal objectives.
Comments: None
Faculty Satisfaction with the Number and Quality of Students
Faculty were additionally asked to indicate their satisfaction with the number and
quality of students in Southeastern School of Nursing. Twenty-eight percent (27.9%, n =
12) of the respondents indicated that they were very satisfied and 60.5% (n = 26)
indicated that they were moderately satisfied with the number and quality of students in
the program. Twelve percent (11.6%, n =5) of respondents indicated that they were
minimally satisfied, and 0% (n = 0) indicated dissatisfaction with the number and quality
of students.
Comments regarding students include: “Most students are above average. The number of
clinical students needs to remain at 8/group.” However, concerns were expressed with
skills lab groups being too large (especially NLAB 335).
Faculty Satisfaction with the Opportunity for Continuing Education
Thirty-four percent (34.2%, n = 14) of the respondents reported that they were
very satisfied with the opportunity to attend continuing education programs. Twentynine percent (29.3%, n = 12) of respondents indicated that they were moderately satisfied
with the opportunity to attend continuing education offerings, whereas 29.3% (n = 12) of
respondents indicated that they were minimally satisfied with the opportunity to attend
continuing education offerings. Furthermore, 7.3% (n = 3) indicated dissatisfaction with
the opportunity to attend continuing education offerings. This is a slight increase
satisfaction from last year’s survey.
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Comments include: No “funding” or “support” for travel, “While I enjoy presenting a
conferences, they are far too expensive to do this on a regular basis.” Also, “I would like
to be able to attend a CNE paid for with department $$ or SON Foundation monies. We
are not always able to present at conferences. Some of us need 30 plus hours/year for
certifications.”
Faculty Satisfaction with Administration Supervision and Support
The respondents were additionally asked to report their satisfaction with School
of Nursing administration supervision and support. Thirty one percent (47.6%, n = 20) of
the respondents reported being very satisfied with administrative supervision and support,
whereas, 38.1% (n = 16) of the respondents indicated that they were moderately satisfied
with administrative supervision and support. Seven percent (7.1%, n = 3) reported
minimal satisfaction and 7.1% (n = 3) indicated dissatisfaction with administrative
supervision and support. This represents a decrease in satisfaction since the 2014 survey.
Comments include: “Oppressive environment, mostly demands and no guidance”, and
“Satisfied with nursing administration, not university”, to “Our department head and dean
are supportive and encouraging.”
Satisfaction with Skills Lab Equipment and Supplies
Faculty were also asked to indicate their satisfaction with skills lab equipment and
supplies. Thirty-one percent (31%, n = 13) of faculty indicated that they were very
satisfied with skills lab equipment and supplies; whereas, 50% (n = 22) indicated being
moderately satisfied. Fourteen percent (14.6%, n = 6) indicated minimal satisfaction with
skills lab equipment and supplies. This is a significant increase in satisfaction from 2014.
Comments include: “Candace has helped tremendously.” “Need update IV pumps.”
“Skills lab supplies have improved greatly over the past few semesters. We need supplies
to help incorporate technology (pyxis). I realize these are expensive and it is unrealistic to
even request one.”
Overall Faculty Satisfaction with Program
Additionally, faculty were asked to report their overall satisfaction with the
Southeastern School of Nursing program. Fifty percent (n = 21) of the respondents
indicated that they were very satisfied and 40.5% (n = 17) indicated that they were
moderately satisfied with the program. Seven percent (7.1%, n = 3) of the respondents
indicated that they were minimally satisfied and 7.3% (n=3) were unsatisfied with the
School of Nursing program.
Comments include:
Overall Satisfaction with Physical Resources
Thirty-six percent (35.7%, n = 15) of faculty indicated that they were very
satisfied with resources provided by the department/university. In addition, 59.5% (n =
25) indicated that they were moderately satisfied with resources, such as equipment,
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environment, support staff, etc.. One percent (2.4%, n = 1) indicated minimal satisfaction
with resources and 2.4% (n=1) reported not being satisfied.
Conclusions
Southeastern School of Nursing faculty are the most satisfied with the following
areas: Course content, textbooks, security, and scheduling of classes. There were
concerns expressed with some colleagues and other faculty, which is a change from 2014.
Faculty are the most dissatisfied with salary and advising. This was also the highest rated
area of dissatisfaction in the 2013 and 2012 survey. One area that continued to show a
slight increase in satisfaction from the 2014 survey was with secretarial staff. Many areas
that were reported low in satisfaction areas are: Physical equipment, opportunity for
promotion and tenure, requesting supplies as needed, opportunities for continuing
education, skills lab equipment and supplies, and overall satisfaction with physical
resources. Qualitative data relative to these areas suggest budget, low morale, and no
raises being a common theme.
Southeastern School of Nursing faculty are mostly satisfied with the overall
program. This result is similar to the 2014 survey data.
Recommendations
The results of this report should be presented to the Faculty Affairs and Resources
committees, as well as administrative leaders for further discussion, evaluation, and
recommendations.
Respectfully submitted,
Jeannie Harper, PhD, RN
Faculty Affairs Committee
May 2015