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Expanding Possibilities With Pearson LearningStudio Pearson LearningStudio delivers robust functionality, features, and services for successful, scalable online programs. > Powered to Scale > Actionable Insights > Trusted Partner > Social Learning “ Pearson LearningStudio helped take Rutgers’ online program – RutgersOnline – to a whole new level. RutgersOnline now offers fully-online credit courses and has more than tripled its enrollment in one year. Since its implementation, both faculty and students have affirmed online learning as a highly impactful method to educate and learn, and LearningStudio has provided all the scalability we need to accommodate our rapid growth. – Dr. Richard Novak ” Associate Vice President for Continuous Education and Distance Learning and Director of Special Projects for Academic Affairs, Rutgers University We’re in the business of expanding minds to expand possibilities. Everyday, millions of institutions and students worldwide turn to Pearson LearningStudio. Backed by the extensive support of Pearson – a leading education technology expert – Pearson LearningStudio’s proven platform, services, and support are enabling the long-term growth and evolution of personalized online learning environments in higher education worldwide. The potential of online education is limitless. But expanding its impact means removing barriers. With the rapid development of interactive, social and mobile technologies, institutions can offer engaging, high-touch experiences to more students around the world. But the possibilities go beyond access, to a promise of more individualized achievement and greater outcomes. To take full advantage of this wave of opportunity, institutions need visionary partners with deep experience and scalable, reliable, cutting-edge technology. We understand that every institution has unique requirements for their infrastructure, operations, processes, and resources. Supported by experienced service consultants, we are committed to building customized solutions to fit each institution’s needs and objectives. Built upon our in-depth knowledge of education, our innovative technologies, and our best-in-class data analytics, Pearson LearningStudio is transforming the experience of online learning. Pearson LearningStudio enables truly personalized learning experiences that empower each student to learn the way they learn best – when, where, and how they want. 1 Powered to Scale Built upon deep education experience, innovative technologies, and best-in-class data analytics, Pearson LearningStudio is expanding possibilities in online learning. With a comprehensive, flexible, and fully supported online learning environment, students are empowered to learn the way they learn best—when, where, and how they want. With a fully-hosted, always-on platform, Pearson LearningStudio integrates innovative tools, analytics and functionality plus the reliability and scalability required for mission-critical services— ultimately ensuring student success, and helping institutions realize long-term growth. Proven Track Record With over 45 million usage minutes a day and more than 9 million active users, Pearson LearningStudio possesses unparalleled expertise in serving large-scale online learning programs. Our breadth and depth of experience translates into a proven track record that is simply unmatched. Fully-Hosted SaaS Model “Pearson gave us a fully-hosted solution that helped us launch a high volume of online degree programs quickly, a 24/7 help desk and the ability to store and back up our course content.” – Bill Angrove Associate Vice President, Sam Houston State University Online Pearson LearningStudio proudly sets the industry standard for security and reliability. With our hosted, always-on Software as a Service (SaaS) platform, our customers never worry about software maintenance, uptime, scalability, security, disaster recovery, or business continuity issues. Lower Total Cost of Ownership Realize the savings inherent in cloud-based platforms. Pearson LearningStudio eliminates the costs – and hassles – associated with hardware installations, software licensing upgrades, system management, and storage upgrades. Free your valuable IT resources to concentrate on more important tasks. Instant Scalability We understand that your online programs are only as effective as the technology they’re built upon. Our Software as a Service (SaaS) model scales instantly to accommodate rapidly growing needs as your program expands. 24/7 Technical Support We supply our customers with all the technical support required to power successful online learning environments. With responsive 24/7/365 support, instructors and students can spend less time with technical hassles and more time achieving success. 2 Customer Success: Pearson LearningStudio Scales Up Rutgers University Online Offerings The Challenge: A Problem of Growth Rutgers University, a leading national public research university with over 54,600 students, began its first online program in 1999. Based on the early success of this fledgling program, it was apparent that online learning had tremendous growth potential and needed to be taken to the next level. Rutgers decided to develop a new, university-wide online program. Given its large enrollment, Rutgers needed a solution that could provide unmatched reliability and scalability, as well as robust service and support for its faculty and students. After an exhaustive review process, the Rutgers team chose Pearson LearningStudio because it best addressed their specific criteria for an effective learning management system. The Solution: A Flexible, Intuitive Offering Since adopting Pearson LearningStudio, RutgersOnline has been able to grow seamlessly alongside the increasing demand for higher enrollment and now offers 150 different credit courses. The Pearson platform provides faculty with an intuitive means of building and delivering customized courses that align with their unique pedagogies. Moreover, in recent surveys by Rutgers, data revealed a high compliance rate for end of course evaluations and high overall student satisfaction. Additionally, faculty and students are able to rest assured knowing they have the full technical support of Pearson behind their online programs. According to Dr. Richard Novak, Associate Vice President for Continuous Education and Distance Learning and Director of Special Projects for Academic Affairs at Rutgers, the four largest benefits the university has seen since implementing Pearson LearningStudio are: Continuous (24/7) technical support helpdesk for students This enables Rutgers students to work whenever they choose and know that support is always available. Reliability With the Pearson LearningStudio platform, there is virtually no unplanned downtime. Constant evolution Improvements are continuously made to the platform, including integration with other products. Scalability Pearson LearningStudio gives Rutgers the ability to continuously grow its online programs without having to worry about scaling the architecture or making additional technology investments in order to keep pace with the demand for online course offerings. The Result: Scaled for Success Overall, Pearson LearningStudio helped take Rutgers’ online program – RutgersOnline – to a whole new level. RutgersOnline now offers 150 fully online credit courses and has more than doubled its enrollment in less than a year. Since its implementation, both faculty and students have affirmed online learning as a highly impactful method to educate and learn. 3 Actionable Insights Built upon deep education experience, innovative technologies, and best-in-class data analytics, Pearson LearningStudio is expanding possibilities in online learning. With a comprehensive, flexible, and fully supported online learning environment, students are empowered to learn the way they learn best – when, where, and how they want. Everything we do at Pearson leverages insights gained from decades of data analytics – data from students, educators, administrators, and institutions – to inform smarter content and smarter technologies. Pearson LearningStudio combines our greatest strengths together in one platform, providing institutions with data-driven insights that enhance everything from curriculum development to educator effectiveness, student retention and outcomes. Pearson LearningStudio supports a rich online learning infrastructure, personalized experiences, and a robust set of analytical tools that continually fosters individual success. Easy-to-Use Enterprise Reporting “When it comes to online learning, there is a direct correlation between quality services and student success. Online learning is very demanding… the more support students receive, the better their learning outcomes and overall experience will be.” – Philip Regier Executive Vice Provost and Dean, Arizona State University Online 4 We all understand the critical role analytics play in driving student success – but to become actionable, data needs to be synthesized, interpreted, and presented in digestible reports. We offer a variety of assessment and analytic tools to help improve student retention, identify at-risk students, and manage learning outcomes. Simplified Accreditation Process Managing the accreditation process becomes exponentially more complex in the online learning environment. Only Pearson LearningStudio integrates multiple workflows to help educators efficiently and accurately map grades, standards, and outcomes by individual students. Not only does the process become a streamlined, real-time reporting effort, it also provides increased accuracy and objectivity to improve outcomes. Expansive Data Set Serving over 9 million active users, Pearson LearningStudio offers the most extensive online learning data available. Coupled with powerful analytics tools, our customers can design more effective courses, train instructors to create more successful learning environments, and drive students to behaviors that increase achievement. Customer Success: Iowa Community College Online Consortium Improves Student Outcomes with Pearson LearningStudio The Challenge: Falling Student Success Rates and Difficult Reporting Education programs are continually striving for greater student success rates. The Iowa Community College Online Consortium (ICCOC) leveraged Pearson LearningStudio’s Enterprise Reporting Suite to develop a reporting strategy to proactively identify at-risk students before they fail or drop out and guide them toward more successful learning paths. Prior to Pearson’s involvement, 40 percent of ICCOC students were new to online learning and unfamiliar with the selfdiscipline needed to perform well in this environment. Just 77 percent of at-risk students completed their courses, and only 57 percent got a “C” or higher. The ICCOC needed to improve the speed and accuracy at which it identified at-risk online students in order to help them succeed. The Solution: Utilize Pearson LearningStudio to Put Students Back On Track Pearson LearningStudio Enterprise Reporting Suite offered the ICCOC centrally located, web-based tools that provided enterprise-wide visibility of student activity and performance. With a more efficient data trending and reporting method, the ICCOC identified at-risk students earlier, allowing educators to intervene in time to put students back on track to achieving their academic goals. For example, Pearson LearningStudio’s Student Activity Report displayed the time individual students were spending within a specific course or across the program’s entire offering – in weekly snapshots or over a considerable period of time. Inactive students, or those who hadn’t logged into their courses, were labeled at risk for failure. Enterprise Reporting also provided detailed insights into specific student activity. These include threaded discussion postings, and submissions to Dropbox to turn in assignments. The Result: ICCOC Increases Student Success The ICCOC was able to increase the student success rate for at-risk students by nine percent over a two-year period. Students were considered “successful” if they completed an online course with a “C” or higher. At the same time, at-risk students’ course completion rates increased from 77 percent to 82 percent. After four years, at-risk students’ course completion reached 85 percent, and at-risk student success reached 68 percent (up from 62 percent the previous year). “The Pearson LearningStudio Enterprise Reporting Suite has evolved into an efficient tool which allows us to identify, track and target specific areas for improvement. We can now proactively target our communication, professional development and operational planning where they have the greatest potential for improving student success.” – Steve Rheinschmidt Director of the ICCOC 5 Trusted Partner Built upon deep education experience, innovative technologies, and best-in-class data analytics, Pearson LearningStudio is expanding possibilities in online learning. With a comprehensive, flexible, and fully supported online learning environment, students are empowered to learn the way they learn best—when, where, and how they want. We understand that creating or extending an online learning program presents huge opportunities for growth but requires significant resources. To ensure a seamless, easy transition for institutions and faculty, Pearson LearningStudio is backed by an industry-leading commitment to service and support. We are dedicated to being easily accessible and always accountable. Dedicated Service Consultants To help institutions connect the dots from curriculum design to student experience to student achievement, Pearson LearningStudio provides every customer with a dedicated, knowledgeable service consultant. More than a partner, consultants become an extension of your team, ensuring successful program implementation and management. “I’ve never had a partner who possessed the strength of character, the level of honesty, the unexpected straightforwardness, and the amount of cooperation that my Pearson representative and project leader have. I trust them implicitly.” – James H. Jones, Ph.D. Dean, College of Distance and Continuing EducationCharleston Southern University 6 Easy Integration & Extension Extend the impact of your online learning program with a broad portfolio of integrated content and technologies – those created by Pearson as well as those developed by reputable industry partners. Our platform is interoperable and designed to integrate third-party content and technologies so customers enjoy more choice, more customization, and less restriction. Online Curriculum Specialists Using proven best practices for online learning, our Curriculum Specialists work with you to ensure the delivery of high-quality course content. From end-to-end course design and creation to conversion of existing course content, we offer a full range of design and development services that can be tailored to meet the needs of your institution. Providing Continuous Support To ensure the continued growth of online enrollment, Pearson partners with institutions to power successful online programs. Pearson provides the most comprehensive and expert academic support services available. We provide our customers with a sophisticated set of tools and a supportive staff of professionals to create and sustain reliable and personalized learning environments. These learning environments measure achievement andprovide a constructive and collaborative space for faculty and students, as well as valuable insight for course, program, and institutional administrators. The services listed below facilitate the continued success of administrative, program, and institutional strategies. Service Title Client Focus Purpose Account Executive Institutional Helps institutions achieve their financial and organizational goals, identifies opportunities for online learning program growth, and offers strategic guidance to improve educational program quality Client Services Consultant Faculty and Administrator Facilitates day-to-day operational aspects of delivering online learning programs and serves as an institution’s personal advocate, advisor, and administrator at Pearson to ensure successful program implementation and execution Academic Training & Consulting Faculty Provides a single point of academic and faculty training contact and helps instructors plan, build, and maintain rich, interactive courses 24/7/365 Help Desk Faculty and Student Offers technical issue resolution and ensures industry-leading online solutions for faculty and students “Partnering with Pearson was the best choice for us, as we did not find another company in this sector that offered the amount of comprehensive services and support necessary to sustain a successful high-growth, rigorous, and quality online learning program. Pearson is able to deliver the technology to help us improve access and affordability for our students, maximize students’ academic performance, and better prepare them for the workforce or attaining a four-year degree.” – John Larson President, Ocean County College, NJ 7 Social Learning Built upon deep education experience, innovative technologies, and best-in-class data analytics, Pearson LearningStudio is expanding possibilities in online learning. With a comprehensive, flexible, and fully supported online learning environment, students are empowered to learn the way they learn best – when, where, and how they want. Regardless of distance, online education no longer means learning in isolation. By applying intuitive, engaging technologies that look and act like today’s most popular mobile and social applications, Pearson LearningStudio enables students and faculty to enjoy rich, real-time interaction and collaboration that drive collective success. Today’s students and instructors don’t just want social and mobile features, they expect them, and we’re committed to advancing what’s possible to improve education. Contemporary User Interface “Students who took all or part of their course online performed better, on average, than those taking the same course through traditional, face-to-face instruction.” – U.S. Department of Education Staying the Course report Pearson White Paper “The Efficacy and Inevitability of Online Learning in Higher Education” In addition to a host of new features, Pearson LearningStudio has been redesigned with a simple, clean look modeled after popular social media sites. Our tools feel familiar and enable students and instructors to intuitively find what they need. Social Learning Tools Enhanced collaboration and networking are critical to driving both retention and success in online learning. Pearson LearningStudio integrates the latest features students need to engage peers and instructors: social profiles, avatars, chat, groups, remarks, activity feed, and fully-integrated Skype functionality for real-time discussion. To fully realize the potential of social learning, we are continuously vetting and adding new functionality. We’re constantly seeking new ways to process, understand, and leverage the vast amounts of interactive data we collect to improve online learning. Customizable Mobile Site Easy-to-use mobile features extend engagement through social learning and enable students to continuously connect with classmates and instructors anytime, anywhere. Through a custom mobile site that features your institution’s brand, students can participate in class discussions, access gradebooks, and receive alerts on new uploads and upcoming deadlines. Built as a mobile web-based solution, or mSite, our solution is compatible with all leading smart device operating systems and requires no downloads. 8 Pearson LearningStudio Mobile Solution The Need for Mobility How It Works Students, both traditional and nontraditional, use mobile technology throughout their daily lives to communicate and connect. Pearson recognizes the importance of engaging students on their own terms. Online learners are looking for an easy-to-use and universally available mobile solution that increases their capability for ongoing communications and collaboration, as well as provides access to class updates when and where students want them. Pearson LearningStudio’s mobile solution encourages this interactivity between students and faculty, which improves student engagement and impacts student success. As a mobile web-based solution, or mSite, the Pearson LearningStudio mobile solution requires no downloads or apps, and mSite features are accessible from multiple mobile operating systems. With no need to download a device-specific application, our mobile solution is able to accelerate adoption and deployment for all users with no need for future version upgrades. Unlike other mobile learning products, these capabilities allow immediate availability of the solution to students. Each mSite is developed using the custom designs of Pearson’s LearningStudio campuses, allowing for a look and feel that is fully adapted to fit each institution’s brand. The Components This easy-to-use interface will allow students to use their mobile device to: View activity feed from all courses Be notified about discussion responses, grades, and dropbox submissions View an upcoming feed from all courses, notifying users about due dates and start/end dates Access announcements for each course Experience full discussion capabilities including responding to topics and comments, receiving notification of recent discussion activity, and receiving notifications when classmates respond to their posts Access their full gradebook See who is in their course Available Services With more than a dozen years of experience serving some of the world’s largest online programs, Pearson LearningStudio provides software development, access support, and 24/7/365 Help Desk services for all mobile solution users. 9 Expand what’s possible with Pearson LearningStudio Visit www.pearsonlearningstudio.com © 2011 Pearson All rights reserved.