Download PRIVACY AND YOUR PERSONAL DATA Churchill`s Fish and Chips

PRIVACYANDYOURPERSONALDATA
Churchill’sFishandChipsiscommittedtoprotectingtheprivacyofourusersandcustomers.This
privacypolicyisintendedtoinformyouhowwegather,define,andutiliseyourInformation.
ItappliestoInformationcollectedbyus,orprovidedbyyou,whetherinoneofourrestaurants,overour
Website(includingthemobileoptimisedversionofthewebsiteaccessiblefromyourportablehand-held
device),ourChurchill’sApporinanyotherway(suchasoverthetelephone).Itisalsointendedtoassist
youinmakinginformeddecisionswhenusingourWebsiteandourproductsandservices.Pleasetakea
minutetoreadandunderstandthepolicy.
AllyourpersonalInformationshallbeheldandusedinaccordancewiththeDataProtectionAct1998.If
youwanttoknowwhatinformationwecollectandholdaboutyou,pleasewritetousat:Churchill’sFish
andChips,TheChesterfordGroup,ChesterfordHouse,14StartHill,StanstedDistributionCentre,
Bishop’sStortford,Herts,CM227DG.
Churchill’sFishandChipsatradingnameofFishnchicknLtd.FishnchicknLtdisthedatacontrollerof
yourInformationforthepurposesoftheActandisacompanyregisteredinEnglandandWaleswith
companyregistrationnumber01018600.OurregisteredofficeisatChesterfordHouse,14Stansted
DistributionCentre,StartHill,Bishop'sStortford,CM227DG.
WHATINFORMATIONDOWECOLLECTONOURWEBSITE?
WhenyouvisitourWebsiteyoumayprovideuswithpersonalinformationsuchasname,emailaddress,
localshopanddateofbirth,("Information").YoumayprovideuswithInformationinanumberofways:
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BysupplyinguswiththeInformationaslistedabove,onanindividualbasisbyregisteringas
aRegisteredUserandsubscribingtoreceiveupdatesoroffersfromus.Tobecomea
RegisteredUseryoumustprovideuswithyourname,emailaddressandlocalshop,butyou
mayprovideuswithadditionalinformationlikedateofbirthifyouchoosetodoso.
Bycorrespondingwithusbyemail,inwhichcasewemayretainthecontentofyouremail
messagestogetherwithyouremailaddressandourresponses;and
ByusingourClick&Collect,downloadingouroffers,orapplyingforajobwithus;
ByInformationprovidedwhenyouuseourApp(seebelow);and
Wemaycollectinformationaboutyourcomputer,includingwhereavailableyourIP
address,operatingsystemandbrowsertypeandthegeographicallocationofyour
computer,forsystemadministration.Thisisstatisticaldataaboutbrowsingactionsand
patternsanddoesnotidentifyyouasanindividual.
WHATINFORMATIONDOWECOLLECTONOURAPP?
WhenusingourApp,youmayprovideuswiththefollowingInformation:
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yournameandcontactdetails(emailaddressandmobiletelephonenumber),
informationwhichallowsustoidentifyyourcreditordebitaccountdetailstocompletea
transactionwithyouforyourtakeaway
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yourphysicallocationtolocateyourneareststore
COOKIES
Similartoothercommercialwebsites,ourWebsiteusesatechnologycalled"cookies"andwebserver
logstocollectinformationabouthowourWebsiteisused.Acookieisaverysmalltextdocument,which
oftenincludesananonymousuniqueidentifier.Whenyouvisitawebsite,thatsite'scomputerasksyour
computerforpermissiontostorethisfileinapartofyourharddrivespecificallydesignatedforcookies.
Informationgatheredthroughcookiesandwebserverlogsmayincludethedateandtimeofvisits,the
pagesviewed,timespentatourWebsite,andthewebsitesvisitedjustbeforeandjustafterour
Website.Cookies,inconjunctionwithourwebserver'slogfiles,allowustocalculatetheaggregate
numberofpeoplevisitingourWebsiteandwhichpartsofthewebsitearemostpopular.Thishelpsus
gatherfeedbacksothatwecanimproveourWebsiteandbetterserveourcustomers.Cookiesdonot
allowustogatheranypersonalInformationaboutyouandwedonotgenerallystoreanypersonal
Informationthatyouprovidedtousinyourcookies.
Weuse‘session’cookieswhichenableyoutocarryinformationacrosspagesoftheWebsiteandavoid
havingtore-enterinformation.Sessioncookiesenableustocompilestatisticsthathelpusto
understandhowtheWebsiteisbeingusedandtoimproveitsstructure.
Wealsouse‘persistent’cookieswhichremaininthecookiesfileofyourbrowserforlongerandhelpus
torecogniseyouasauniquevisitortotheWebsite,tailoringthecontentofcertainareasoftheWebsite
toofferyoucontentthatmatchyourpreferredinterests.
Youcanrefusetoacceptcookiesbyactivatingthesettingonyourbrowserwhichallowsyoutorefuse
thesettingofcookies.However,ifyouselectthissettingyoumaybeunabletoaccesscertainpartsof
theWebsite.
HOWDOWEUSETHEINFORMATIONTHATYOUPROVIDETOUS?
WeuseyourInformationinthefollowingways:
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toensurethatcontentfromourWebsiteispresentedinthemosteffectivemannerforyouand
yourcomputerordevice;
toallowyoutoregisterwithusonourWebsitewhereyouchoosetodoso;inaccordancewith
yourwishesascommunicatedtousatthepointofRegistration;ifyouhavegivenyourconsent
atthepointofRegistration,tocontactyouwithinformationaboutproducts,servicesand
specialoffersthatyourequestfromus,orthatwefeelmaybeofinteresttoyouortoaskyouto
participateinoneofourcustomersatisfactionsurveys;
torespondtoenquiries,feedback,complaintsorjobapplications
Alldatacollectedfromenquiries,generalfeedbackandcomplaintsisstoredonasecureserver.
Itmaybeprocessedbystaffwhoworkforusorforoneofoursuppliers.Suchstaffmaybe
engagedin,amongotherthings,theprovisionofsupportservices.Bysubmittingyourpersonal
data,youagreetothistransfer,storingand/orprocessing.Wewilltakeallstepsreasonably
necessarytoensurethatyourdataistreatedsecurelyandinaccordancewiththisprivacypolicy.
WemaypassyourInformationtocarefullyselectedthirdpartyorganisations:
Ifweareunderadutytodiscloseorshareyourpersonaldatatocomplywithanylegalobligationorin
ordertoenforceorapplyourtermsandconditionsandotheragreementsorprotecttherights,
property,orsafetyofourcustomers,orothers.Thisincludesexchanginginformationwithother
companiesandorganisationsforfraudprotectionandcreditriskreduction.
Wherethisisrequiredforthepurposeofsupplyingtheservicesavailablethroughoursite(e.g.
facilitationofrestaurantbookingsorclickandcollectservices)
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TheChesterfordGrouphasanaccountwithCampaignMonitor,whichisanemail-marketing
provider.CampaignMonitorwillstoreemails,names,localstoreselectionsanddateofbirths
(wheregiven)thatarecapturedwhenyoubecomeaRegisteredUser.WeneedtoprovideCampaign
MonitorwithsuchinformationforthepurposesofuseinrelationtotheServices,butnotforany
otherpurpose.CampaignMonitormaystorethepersonalinformationprovidedonserverslocated
intheUnitedStatesofAmerica.
TofindoutfurtherinformationaboutCampaignMonitor’sDataProtectionandTermsofUsego
to:https://www.campaignmonitor.com/policies/
OurClickandCollectservice(AppandDesktopsite)arepoweredbyPreoday.Preodaywillstore
names,mobilenumbers,emailaddressesandcarddetails.Tofindoutfurtherinformationabout
Preoday’sDataProtectionandTermsofUsegoto:
https://cdn.preoday.com/usr/venues/6258/docs/policy.pdf
HOWCANYOUACCESSANDCORRECTYOURINFORMATION?
YoumayrequestaccesstoallyourInformationthatwecollectonlineandmaintaininourdatabaseby
writingtousatthefollowingaddress:
DataController,Churchill’sFishandChips,TheChesterfordGroup,ChesterfordHouse,14StartHill,
StanstedDistributionCentre,Bishop’sStortford,Herts,CM227DG.
YOURCONSENT
ByusingourWebsiteyouconsenttoourcollectionanduseoftheInformationasdescribedinthis
PrivacyPolicy.Ifwechangeourprivacypoliciesandprocedures,wewillpostthosechangesonour
Websiteorotherwisenotifyyoutokeepyouawareofwhatinformationwecollect,howweuseitand
underwhatcircumstanceswemaydiscloseit.
WHEREWESTOREYOURPERSONALDATA
DataandInformationthatwecollectfromyoumaybetransferredtoandstoredatadestinationoutside
theEuropeanEconomicArea("EEA").YouconsenttooursendingandstoringYourInformationoutside
theEEA.WewilltakeallstepsreasonablynecessarytoensurethatyourInformationistreatedsecurely
andinaccordancewiththisPrivacyPolicy.
SECURITY
Wemaintainthehigheststandardsofsecurity,howeverthetransmissionofinformationviatheinternet
isnotcompletelysecure.So,whilstwewilldoourbesttoprotectyourInformation,wecannotensure
thesecurityofyourdatatransmittedtoourWebsite.Anyinformationyousubmitissentatyourown
risk.OncewehavereceivedyourInformationwewillusestrictproceduresandsecurityfeaturesto
preventunauthorisedaccess.
THIRDPARTYSITES
Pleaserememberthatwhenyouusealinktogofromourwebsitetoanotherwebsite,ourPrivacyand
CookiesPolicyisnolongerineffect.Yourbrowsingandinteractiononanyotherwebsite,including
websiteswhicharelinkedtooursissubjecttothatwebsite’sownrulesandpolicies.