Download mansfield district council: action plan to achieve performance targets

MANSFIELD DISTRICT COUNCIL: INTERVENTIONS USED TO ACHIEVE PERFORMANCE TARGETS
Reference No.
MDCCP HSG 7
Lead Officer
Description
% of clients prevented from becoming homeless
Helene Anderson
Date Plan
Completed
Performance Out-turn
Overall
Measure
Target
Actual
Explanation of Current
Performance
Interventions in the last
3 months and
evaluation of impact
2014/15
Q3
Q4
Q1
Q2
66.00%
66.00%
66.00%
61.73%
66.3%
64.58%
25 July 2016
Q2
2015/16
Q3
Q4
Full
Year
Q1
66.00%
66.00%
61.25%
62.5%
63.75%
60.89%
60.89%
70%
64.45%
64.95%
Full
Year
Q1
Q2
2016/17
Q3
Q4
Full
Year
65.00%
65.00%
61.25%
62.5%
63.75%
65.00%
65.00%
63.14%
63.14%
55.6%
Over the last quarter there has been a 15% increase in applicants having a homeless interview compared to the same
quarter last year. There was a corresponding increase of 21% increase in numbers accepted as owed a full homeless
duty. The figures published nationally show that there has been an increase in homeless numbers.
We are working with Mansfield Homeless Network to reduce the impact of homelessness in the area. By working in
collaboration with a range of volunteers, organisations, providers, including Mansfield District Council internal
departments, our aim is to minimise the numbers of those homeless in Mansfield. The Mansfield Homeless Network have
signed up to a shared vision statement and will work in partnership to address any issues faced within the community and
prevent homelessness. The Council’s Homelessness Prevention Team is providing weekly drop in advice sessions at the
Beacon Project.
MANSFIELD DISTRICT COUNCIL: INTERVENTION PLAN TO ACHIEVE PERFORMANCE TARGETS
1
Key Interventions
in Place to Achieve
Performance
By When
By Who
Resource
Implications
Budgeting Skills
Workshops
Ongoing
Homeless
Prevention
Officers
Tenancy
Sustainment
Officers
Staff
4 hours
Monthly
Ongoing
Housing
Solutions
Team
Staff time
and
stationary
resources
2 Housing Advice
Packs Introduced
which includes a list
of private landlords ,
debt welfare advice,
Bond Scheme
Information,
Registered Social
Landlords. How to
Rent Guide, YMCA
and Sherwood Street
Day Centre
Information
Most
Significant
Risk to
Achievement
of
Intervention
N/A
Contingency
Intervention for
Most Significant
Risk
Monitoring
Process
Outcomes
expected from
intervention
N/A
Performance
and P1E’s
Loss of home
due to financial
difficulties will
decrease
N/A
N/A
Customer
engagement and
customer
satisfaction
More people
will receive
early advice to
reduce
homelessness
3
Frontline Homeless
Prevention
Ongoing
Housing
Solutions
Team
Homeless
prevention
across the
district by
daily dropins.
4
Hard to Reach
Groups
Ongoing
Hospital
Discharge
Team
Staff based
at Kings Mill
Hospital
advising
patients
coming into
A&E
department
and Health
Colleagues
who need
housing
related
advice
N/A
N/A
Risk of
Funding will be
funding which
required to
needs to be
continue with this
confirmed
provision at the
current level,
however, we have
built up a strong
partnership with
Health and Social
Care Colleagues
Performance
monitoring and
P1E’s
Early
intervention to
engage before
homelessness
occurs
Hospital
Discharge
reports and
Statistics
Engaging with
Hard to reach
groups and
referring them
to services that
can help to
prevent them
going in to
crisis
5 Liaising with Private
Landlords and
Mortgage Providers
to prevent them
losing their tenancy
or home
Ongoing
Housing
Solutions
Team
Staff
N/A
N/A
Performance
P1Es
Preventing
homelessness
in the private
sector
6 Partnership working
with Crowder House
to facilitate
appropriate Move-On
for people with
Mental Health
problems
Ongoing
Homelessness
Prevention
Officers
Staff
N/A
N/A
Performance
P1E’s
People will be
housed
appropriately
and prevent
the revolving
door scenario
7
Ongoing
Tenancy
Sustainment
Team
Staff
N/A
N/A
Performance
Statistics
People will be
helped to
sustain their
home
In-House Tenancy
Sustainment to
prevent tenancy
breakdown for those
at risk of crisis
8
Early Intervention
Letters to those at
risk of Possession
Orders
Ongoing
Housing
Solutions
Team
Staff
N/A
N/A
Performance
Statistics
9
MARS SOLAR and
BOND Scheme
Ongoing
Housing Needs
Service
Staff
N/A
N/A
Performance
Statistics and
reports
Housing
Solutions
Team receive
notice of those
at risk of
possession
orders being
service and
they write out
and make
contact early
to engage with
payment plans
to reduce the
risk of
homelessness
Providing
access to the
private rented
sector for
vulnerable
people