Download Reflection. Butterfly ballot. Metrocards. Usability.gov

Creating User Interfaces
[Catch-up presentation]
Reflection. Butterfly ballot exercise. Metrocards.
Usability.gov.
Homework: Start thinking about embedded
applications.
Reflection on ALL the studies
Two dimensions
• Topics
– In class (colleges), your own topic (compare Web
sites), your choice of sites or apps for user study.
Embedded applications
• Subjects
– You, your team
– Friends and family
• Note: this is a phrase used in various marketing campaigns
– Strangers
Reflections
• Role(s) of environment, infrastructure,
network effects
• Variety of users, demographics and new
versus repeat user
• Demand on users
• Accessibility
Challenges
• Forming your own opinions and assessments
while
Being open to information from your users.
Using your own knowledge to design study.
• Communicating your findings to others
– Teacher, classmates
– Future: colleagues at work, management, people
charged with improving products, designing new
products…
Note
• Large organizations: specific groups do
“Quality Assurance”, feasibility testing,
customer outreach.
– Sometimes customer outreach is a ploy….
– You may choose not to do this.
• Small organizations: everyone does
everything. Everything less formal.
Aside
• A news article about a voter in one of the
Super Tuesday states said he learned about
Sanders on Reddit!
Florida Butterfly ballot in 2000
• Was one of several things that would have
changed the election.
• Many people made a mistake in voting.
• Note: a confirmation screen that we come to
expect in making purchases would have/could
have made a difference.
What do you think?
Challenge
• Design a better ballot!
• Note: the requirement to be bilingual meant it
could not be [much] bigger.
NYC Metrocards
• Suggestion to change from swiping cards to …
use contactless chip already in many phones.
• What are
– Positive and negative features of current system
• Note: a positive feature is sunk costs of turnstiles
– Positive and negative features of contactless chip
in phones (or phone-like) devices
Usability.gov
• Government agency with mission to improve
usability of …
• http://www.usability.gov/
Too late but…
• There was competition to produce new form for
USDA National School Meals program
• http://lunchux.devpost.com/
– Video clip not that long, but…
• Seems to imply Web browser input, not
necessarily mobile device?
• Not sure about language support
• Prototype form:
http://www.fns.usda.gov/sites/default/files/cn/S
P33-2015a4.pdf
• Prototype form:
http://nealrs.github.io/lunchuxapp/
Classwork/Homework
• Look over usability.gov, including USDA
application program
Any ideas?
• Start planning embedded study. More next
class.