Download High-Level Design Service

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HIGH-LEVEL DESIGN SERVICE
HIGHLIGHTS
• A consultative review of business and
operational objectives
• A validation that business objectives are
achievable by a new network
architecture
• A thorough analysis of current network
infrastructure, capabilities and capacity
• A high-level design document
• A single point of technical contact
throughout the high-level design phase
The goal of the Oracle Communications Consulting High-Level Design Service
is to help a customer translate business requirements and service definitions
into technical requirement needed to meet stated business objectives and market
requirements.
Overview
The High-Level Design Service is delivered by an experienced Oracle Communications
consultant working directly with the customer’s staff. The key deliverable of the service is a
functional blueprint of the customer’s current network and the new network architecture that
is designed to meet the customer’s stated objectives.
Prerequisites
A customer or reseller must own an Oracle Communications Session Border Controller (SBC)
that was purchased directly from Oracle or from an authorized reseller which is under
warranty or a current maintenance service agreement. A customer who purchases this service
agrees to provide Oracle with required information necessary for Oracle to develop the highlevel design document. This service is available in support of a network design change or
service changes using Oracle products.
Goals of the High-Level Design
•
A validation that the customer’s business objectives are achievable by a new network
architecture
•
Identification of specific network requirements, protocols, equipment, capacity, functional
requirements, monitoring, etc. to meet customer objectives
Key Features and Benefits
Feature
• Review of business and operational
objectives
Benefit
• An alignment of the objectives to a
network blueprint required to meet the
stated objectives
• A document that clearly defines all the
• A high-level design document
• An experienced Oracle network
consultant assigned to the customer to
deliver the high-level design service
• A single point of technical contact within
the Oracle technical organization for the
high-level design phase
technical requirements needed for the
network infrastructure to support the
business and technical objectives
• A document that clearly defines all the
technical requirements needed for the
network infrastructure to support the
business and technical objectives
• A technical resource who can identify
other resources and or services that
may be required to validate the highlevel design
Key Deliverables
The high-level design service will begin with a thorough analysis of the current network
infrastructure, capabilities and capacity. After the evaluation of the current network is
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completed, the consultant will begin to identify all the network requirements needed to
achieve the business objectives. The Oracle consultant will build a functional diagram of the
new network design. The block diagram will include the flowing:
•
Protocols required
•
Performance considerations
•
Interconnect types
•
Security and service assurance requirements
•
Routing plans
•
Resiliency requirements
•
New features
•
Equipment adds and changes
•
Applications
•
Monitoring and management
The Oracle Communications consultant will be in continual communication with the customer
throughout the entire high-level design process. A review with the customer’s technical team
of the proposed high-level design solution will occur at the conclusion of the engagement. The
output of the high-level design will enable the customer to begin the implementation planning
phase by developing a low-level design document and detailed implementation plans. If
testing at Oracle is required to validate the high-level design assumptions, there will be
additional charges for this effort.
Customer Responsibilities
•
The customer will provide the following information:
•
Current network topography
•
Design goals
•
Market requirements and service definition
•
Security requirements
•
Network management
•
Bandwidth allocation
•
The customer will identify a technical contact who will participate in the technical
discussions and review meetings
•
The customer-provided information must be accurate and up to date; Oracle does not verify
third-party device capabilities or operating levels
•
The customer can optionally engage Oracle to provide the Low-Level Design Service
Ordering
This service must be ordered by the customer or a reseller directly from Oracle.
Assumptions
2
•
Service cannot begin prior to receipt of a valid order from the customer and Oracle’s
acceptance of the order
•
Customer will be able and willing to provide requested information
•
The customer will make Oracle aware if a government security clearance is required by the
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Oracle team prior to sending any information to Oracle
•
Service start and completion date will be mutually agreed to between Oracle and the
customer
Contact Us
For more information about the High-Level Design Service, visit oracle.com or call +1.800.ORACLE1 to speak to an Oracle representative.
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