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Copyright © 2015 Pearson Education, Inc. Chapter 4 - 1 1. Information resources 2. Database advantages 3. Relational database 4. Master data management 5. Data warehouse 6. Information management Copyright © 2015 Pearson Education, Inc. Chapter 4 - 2 • Structured information • Unstructured information • Semi-structured information • Metadata Copyright © 2015 Pearson Education, Inc. Chapter 4 - 3 • Accuracy • Precision • Completeness • Consistency • Timeliness • Bias • Duplication Copyright © 2015 Pearson Education, Inc. Chapter 4 - 4 • Record • Field • Table Copyright © 2015 Pearson Education, Inc. Chapter 4 - 5 • Redundancy and inconsistency • Lack of integration • Inconsistent definitions • Dependence Copyright © 2015 Pearson Education, Inc. Chapter 4 - 6 • Reduced redundancy • Integrity and accuracy • Ability to adapt to changes • Performance and scalability • Security Copyright © 2015 Pearson Education, Inc. Chapter 4 - 7 • One to one (1:1) • One to many (1:M) • Many to many (M:M) Copyright © 2015 Pearson Education, Inc. Chapter 4 - 8 • Tables of records • Link field in one table to field in another table • Separates data from paths to retrieve data Copyright © 2015 Pearson Education, Inc. Chapter 4 - 9 • Entities and attributes • Primary key • Normalization Copyright © 2015 Pearson Education, Inc. Chapter 4 - 10 • Relationships and foreign keys • Complex relationships Copyright © 2015 Pearson Education, Inc. Chapter 4 - 11 • Structured query language (SQL) • Interactive voice response (IVR) • Natural language interfaces Copyright © 2015 Pearson Education, Inc. Chapter 4 - 12 • Performance tuning and scalability • Integrity, security, and recovery • Documentation Copyright © 2015 Pearson Education, Inc. Chapter 4 - 13 • Integration challenges • Shadow systems • Master data management • Data stewards Copyright © 2015 Pearson Education, Inc. Chapter 4 - 14 • Building data warehouses • Extract, transform, and load (ETL) • Data mining Copyright © 2015 Pearson Education, Inc. Chapter 4 - 15 • Ownership issues • Databases without boundaries • Stakeholders Copyright © 2015 Pearson Education, Inc. Chapter 4 - 16 1. Information resources 2. Database advantages 3. Relational database 4. Master data management 5. Data warehouse 6. Information management Copyright © 2015 Pearson Education, Inc. Chapter 4 - 17 • Video surveillance • Automatic plate number recognition • Database • Queries and data mining • Privacy Copyright © 2015 Pearson Education, Inc. Chapter 4 - 18 • $15 billion sales, 70 countries • Consistency in products and data • Colgate Business Planning (CBP)—profit, loss and ROI by product, region, and retailer • Reinvested $100 million in most profitable promotions, goal $300 million Copyright © 2015 Pearson Education, Inc. Chapter 4 - 19 20 Chapter 4 - 20