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Hallandale Beach RFP #FY 2012-2013-012 Attachment N Questionnaire (Complete and Submit with your proposal) 1. List at least five (5) references with a minimum of 400 employees for whom you provide the applicable lines of coverage you are proposing. Include group name, contact name, title and telephone number of reference. 1) 2) 3) 4) 5) 2. Renewal notification is required 180 days prior to the renewal date for all lines of coverage being proposed. Can you comply with this requirement? If “No”, outline your proposed alternative by line of coverage. Yes No 3. What is the length of the rate guarantee proposed for each line of coverage proposed? Medical: Dental: Vision: Group Basic Life: Group Supplemental Life: Long-term Disability: Employee Assistance Program: 4. Confirm that the rates provided are “Net of Commission” for all lines of coverage being proposed. Yes No 5. Has Proposer included copies of all network directories applicable to the medical, dental and vision plans proposed for the City? Yes _____ No _____ 6. Provide a listing of all counties that would be included in the “service area” of the provider networks available under the programs proposed. 7. Confirm that sample copies of the Insurance Certificates of Coverage for the plans proposed are included in your submission. Yes: __________ No: __________ 8. Confirm that Benefit Summaries for all plans proposed are included in your submission. Yes: __________ No: __________ 9. Proposer agrees allow Retirees to continue coverage under the same plan at the same rate as active employees, should they choose to do so. Yes: __________ No: __________ 10. Proposer confirms it has provided coverage options for Retirees, on a comparable level as active employees, who reside outside of the immediate South Florida area. Yes: __________ No: __________ 11. Confirm that all employees enrolled in the group’s medical, dental, life and long-term disability plans, who are currently not “actively at work” due to disability, FMLA, or any other reasons, will continue to be covered under the plans implemented for the effective date stated in this RFP. If proposing multiple lines of coverage, be specific by line of coverage. Yes: __________ No: __________ 12. Confirm that all policies, identification cards, and any other correspondence will be mailed directly to the employee. Yes: __________ No: __________ 13. Confirm the proposer has included Geographical Access reports using the criteria stated within the RFP for all lines of coverage being proposed. Medical: Yes: __________ No: __________ Not Applicable: Dental: Yes: __________ No: __________ Not Applicable: Vision: Yes: __________ No: __________ Not Applicable: 14. Describe any performance guarantee programs your company proposes. Please indicate the group name, address, contact person and telephone number of up to three firms in Florida to whom your company has forfeited money because of service problems in the last three years. 15. Please describe your out-of-area coverage for retirees, dependent students or other dependents not residing with the employee (as a result of divorce or other reasons) but covered under their medical, dental or vision plans. 16. Is COBRA administration included in your proposal? (Provide details if yes) Yes: __________ No: __________ 17. What is the name, title and office address of the individual who would have direct daily account responsibility for the program? Name: Title: Address: Telephone: Fax: Email: