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XXIV EuAWE 2017 7A Bologna Conference Behavioral analysis of French wine multinational enterprises on African markets Nicolas BROUTÉ Université Bretagne-Loire, Ecole Supérieure d’Agriculture, Angers – France [email protected] Since the end of the 20th century, multinational wine firms (“Wine MNE’s”) – producing and selling wine on a global scale - have emerged and gained market shares over local and national producers. While these firms are logically based where wine consumption is significant (i.e in Europe and in North America), or where it grows fast since more than a decade (for example in Asia), some pioneer MNE’s are investing in Africa which they consider to be the next frontier. Wine consumption in Africa grows indeed five times faster than the world average (IWSR, 2015) and the African continent has now become an attractive magnet for the wine industry, especially for French wine firms which are geographically and historically close to these markets. These pioneer Wine MNE’s use various entry modes (export, distribution or licensing agreements, direct investment) which reflect different approaches towards the African continent. But how different are these approaches? And how are these corporate strategies being formulated within the firm? Investigating this topic is useful for at least two reasons. • At a corporate level, it shows how Wine MNE’s are adapting to African markets where levels of uncertainty are very high • At a market level, it explains which strategies and which firms will have the greatest impact on African emerging markets. This article describes and analyses the market entry modes of 4 French wine multinational enterprises that are involved in Africa: Groupe Castel, Les Grands Chais de France (LGCF), Louis Vuitton Moët Hennessy (LVMH) and PernodRicard. We have chosen to focus on these French firms as it allows us to compare investment strategies because of their impact on the global wine trade – each of them belonging to the top of the oligopoly formed by the first 40 world wine companies (Montaigne and Coelho, 2012). First, it establishes a typology and mapping of wine firms of the 54 countries that make up Africa. Then, it looks closely at the choices and decisions made by these MNE’s following the behavioral analysis of the firm. We used qualitative survey research and conducted semi-structured interviews with 14 managers currently working in each of these wine MNEs. 7a_broute.docx Page 1/3 XXIV EuAWE 2017 7A Bologna Conference To establish a typology of market entry modes by the 4 studied MNE’s on African markets we explore the firms’ corporate websites. We then complete the subsequent information by analyzing the specialized press and media that focus on the wine industry (ex: Meininger’s) and investment on the African continent (ex: Forbes Africa). According to the eclectic paradigm (Dunning, 1977), three generic forms of market entries (Export, Licensing, Foreign Direct Investment) can be identified when examining international activities of firms, with Foreign Direct Investment (FDI) and licensing providing the strongest competitive advantages. To categorize the Wine MNE’s in Africa we therefore distinguish whether the company exports its wine using the distribution network of a local / international partner (Licensing or “alliance”) or its own network (FDI or “subsidiary”). In the case of a direct investment in the country we trace the reason why, in line with the strategic configuration of wine MNE’s (Montaigne and Coelho, 2012). Indeed, we see that most of wine distribution networks put in place by producers in Africa emerge after beer or spirit distribution is already in place. Then, since our objective is to understand how choices are made by individuals and groups of individuals within the wine MNE’s (the firm), it has been decided to proceed to a qualitative survey. Some specific criteria have been established to select our experts. The interviewees must indeed be familiar with the firm strategy in Africa (1), preferably at managerial level (2), and with good knowledge of the internal procedures when operating in international markets (3). Our interview guide follows a thematic progression with a general-tospecific pattern. We also use the word “company” instead of “firm” or “MNE’s”, since it is a more common and neutral term for our audience. 1. General questions about the company 2. Market environment in Africa 3. Organizational procedures (or routines) within the company 4. Implementation of the corporate strategy in Africa A list of 102 contacts has been established and all of them have been emailed a short outline of the research project, describing which general topic we would like to hear them talk about. 14 contacts agreed to be interviewed: they form our final expert panel. Therefore, 14 interviews have been conducted by telephone, all of them recorded, with an average duration of forty-five minutes each. Our results show that family firms like Groupe Castel and LGCF seem more flexible than financially-driven firms like LVMH (and to a lesser extent PernodRicard) when dealing with uncertain market conditions that they find on most Africa markets. Also, the strategic development of leading firms like Groupe Castel 7a_broute.docx Page 2/3 XXIV EuAWE 2017 7A Bologna Conference and LGCF suggest that some individuals (like the chief family officer and/or specific employee intrapreneur) play a key role in taking the initial risks. Indeed, the detailed observation of these 4 Wine MNE’s based on a behavioral analysis of the firms tell us that proactiveness, risk-taking capability and general flexibility could explain why family firms have so far developed a more expanded distribution network in Africa than financially-driven firms. It therefore confirms the recent works in the field of Entrepreneurial Marketing (EM); with EM activities being described as “unplanned, non-linear, and visionary actions of the entrepreneur” (Morris et al, 2002). It shows that in certain circumstances the behavior of multinational enterprises can look like that of small and medium enterprises (SME’s). This study therefore contributes to a better understanding of how Wine MNE’s are behaving in the African markets by mapping their distribution network and investigating internal decision processes that eventually lead to international strategic decisions. It also raises the question of how will these pioneer firms behave during the next market life phases, which calls for additional research and follow-up of Wine MNE’s in Africa. That could be done by combining this behavioral analysis with performance criteria such as the firms’ market share, return on investment and corporate image. Future studies may also further explore the behaviors of these wine MNEs and how they affect the development of wine markets in Africa. Another axis would be to analyze how irrational factors, especially when it concerns emerging and less documented markets such as Africa’s, influence the decision-taking process inside wine MNEs. Keywords: wine, multinational, Africa, firm behavior, market entry JEL-Code: L2, M16, N17 7a_broute.docx Page 3/3