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CSI brief! ings 03 A Service of the Centre for Social Investment at the University of Heidelberg Market-driven Strategies A Path to Achieving Sustainable Social Impact In A Nutshell Take Advantage of Market Forces Unlike classical grantmaking foundations: Market-driven strategies take advantage of market forces to achieve social goals. Increase Sustainability Through the use of market forces, the sustainability of a solution can be enhanced: In the best-case scenario, they will be able to function independent of additional donations or future foundation grants. The Approach For Whom? Background Market-driven social investment strategies describe how social investors can take advantage of the self-interested behaviour of market actors to achieve public benefit ‘nonprofit goals’. Thus, these social investors act differently than in the classical model of grantmaking foundations or traditional giving: They advance their social goal not through direct support to those who implement programmes – generally, nonprofit organisations. Rather, they influence the context for the behaviour of market actors. They use the market actors’ self-interested activity strategically to realize their actual social objective (see the examples on Page 3). Such an approach has the advantage that the investors can aim for sustainable impact, without having to make long-term financial commitments. Market-driven social investment strategies are of interest to donors, foundations, venture philanthropy funds, and CSR managers that seek to achieve high levels of sustainability for their social investments with a comparatively minimal input. Many social investors consider one of their key challenges to be the creation of real social value-added over the long term. A CSI survey of more than 750 award-winning social entrepreneurs demonstrated how this can be accomplished through recourse to market forces. Ten types of market-driven strategies were identified. They are approaches that prove: If you are successful, then the financing of the approach emerges almost on its own (Sample Strategies in the Table on Page 4). Intelligent Synergies This will be achieved through strategies that intelligently link the ‘nonprofit goal’ of a social investor to the selfinterested behaviour of market actors. The CSI briefing Series The titles in the ‘CSI briefing’ Series inform social investors such as donors, foundations, and firms about practice-relevant topics, approaches and methods. Other Titles: Doing Good: Successfully! How the Theory of Change Method Helps to Achieve Goals Measuring and Proving Success Create Transparency Using the Social Return on Investment‘ Method Effective Corporate Responsibility What Counts Is the Actual ValueAdded for Society These and other titles in the CSI briefing Series can be downloaded at: www.csi.uni-heidelberg.de/briefings CSI briefing 03 | Market-driven Strategies | Updated: November 2013 | www.csi.uni-heidelberg.de/briefings 1 CSI brief! ings 03 Useful for Whom? The application of market-driven social investment strategies can be of interest to a variety of different actors: Existing Foundations Our study of more than 750 award-winning social entrepreneurs shows that market-driven strategies can be applied to achieve a variety of objectives in diverse social contexts. They are thus appropriate for foundations active on various topics and in various regions of the world. Market-driven Strategies Re-Thinking Support According to the classical models of grantmaking and sponsorship, a social investor supports nonprofit organisations with financing so that they can achieve their goals. Linking Performance and Financing Nevertheless, even though today numerous alternative approaches and forms of financing complement this basic model, a fundamental deficiency remains: No linkage between performance and financing is made. That means that improvements in reaching social goals do not automatically lead to enhanced financing of the respective public benefit activity. Thus, a very basic problem remains unsolved: The approach can be further developed neither sustainably nor independent from the social investor. The Logic of Market-driven Strategies However, there is an alternative: Public benefit goals can be achieved in many cases also by linking them to market forces. Social Investor Nonprofit Goal Founders When one wishes to create a new foundation, it is worthwhile considering how the planned goal can be achieved through intelligent links to economic incentive systems. This could be a way to stimulate positive social development with relatively minimal investment – and that without having to make financial commitments over the long term on a larger scale. Venture Philanthropy Fonds Market-driven strategies can help venture philanthropists support the organisations already in their portfolio as well as existing business models and, with them, create additional options for sustainable growth. CSR Managers Approaches to social investment are also of interest to firms engaged in corporate social responsibility, especially since they are often related to the firm’s own corporate goals and seek to achieve a high degree of impact with relatively minimal input. 2 Psychological Factors Economic Factors Legal Factors (e.g., decision design, norms/values) (e.g., risk, return, transaction costs, unit costs) (e.g., regulations, legal framework) MARKET SPHERE Market Actors: Self-interested Behaviour Sustainability Achievement of Nonprofit Goal The Logic of Market-driven Strategies (CSI Figure) That a ‘market-driven social investment strategy’ aims to achieve ‘nonprofit goals’ through market forces seems at first glance to be a paradox: ‘Nonprofit goals’ focus on providing services for which, in principle, a societal interest exists, but which are not suitable for generating profit, i.e., they are not provided by the market. – So how can market-driven strategies work? CSI briefings | Centre for Social Investment | University of Heidelberg | www.csi.uni-heidelberg.de/briefings Using self-interested behaviour to achieve social goals CSI brief! ings 03 Market-driven Strategies How does the approach work? Market forces are generated when people make demands for or offer goods or services as they seek to achieve their own individual goals. With a market-driven strategy, a social investor intentionally takes advantage of the self-interested behaviour of market actors: Through clever interventions, the investor links up to economic incentive systems so that what happens serves his/her social goal. The participants act mainly for their own benefit; still, through their actions, they contribute at the same time to achieving the social nonprofit goal. Example: Jobs for the Blind Take the case of a social investor whose goal is to integrate blind persons into the job market. The design of an ‘Exhibit in the Dark’ as a type of leisure-time activity can be understood as a market-driven strategy to pursue this goal: Blind persons can act as excellent guides, taking visitors through an exhibition in the dark. Did you know, … ... that only 16 percent of the Ashoka-sponsored social entrepreneurs pursue approaches that apply market-driven strategies like those described here? 16 % Market-driven Strategies Example: Ethical Consumption Coffee Farming: A Classic for Fair Trade Approaches Market-driven strategies of ‘ethical consumption’ are based on the willingness of consumers to prefer certain products or services over others on ethical grounds and even pay more for them than regular market prices. To the extent that they create such an ‘ethical’ market, they secure market entry for otherwise disadvantaged suppliers or higher sales revenues – as, for example, fair trade approaches do. To make this happen, the supply and distribution of the ‘fair trade’ goods must be organised. In addition, a corresponding demand has to be stimulated, for example, through campaigns. Example: Filling Information Gaps 750 Social Entrepreneurs, CSI Sample (2010) of Ashoka Fellows from USA, Western Europe, Brazil and India Furthermore, since visitors pay entrance fees to experience the ‘Exhibit in the Dark’, revenues can be earned from which salaries for the blind guides can be paid. The visitors act out of self-interest in a market (i.e., by paying entrance fees for the experience), but at the same time contribute thereby to achieving the nonprofit goal of the social investor (i.e., jobs for blind persons; see other examples). Tip! Through its review of the cases of more than 750 awardwinning social entrepreneurs, the CSI was able to identify ten types of market-driven strategies (see overview of the most prominent strategies on the next page). The ‘market-driven’ principle solves the paradox described above of realizing nonprofit objectives through market forces. The market alone does not produce the desired result (delivery of a particular product or service), but rather a social investor acts ‘close to the market’: Through strategic interventions, the social investor initiates or reinforces market activities that produce the desired result (social objective). Photo of Johannes Hengstenberg, Founder of co2online When market participants have access to better information, they can discover new alternatives for action. With his Internet platform www.co2online.de, Johannes Hengstenberg contributes to the fight against climate change: By providing information about potential ways to save energy, he brings about reductions in household and business energy consumption because the information also suggests ways to ‘save money’. People won‘t necessarily act in order to help the climate, but effects rather come about because people try to save money. CSI briefings | Centre for Social Investment | University of Heidelberg | www.csi.uni-heidelberg.de/briefings 3 CSI brief! ings 03 A Service of the Centre for Social Investment at the University of Heidelberg For more information Database of Ashoka-awarded social entrepreneurs: www.ashoka.org/fellows Article on the CSI study on types of market-driven strategies Münscher (2012): Marktnahe Strategien der sozialen Investition. In: Anheier, Schröer & Then (Eds.): Soziale Investitionen. VS Verlag für Sozialwissenschaften [in German; english version in preparation]. Selected Types of Market-driven Strategies Market-driven Strategy Example (in parentheses the corresponding nonprofit goal…) Mechanism 1. Link to related goals that can be brought to market Andreas Heinecke: Dialogue in the Dark (Jobs for blind persons) Cross-subsidisation 2. Market segmentation / Establishing protected submarkets David Green: Affordable Hearing Aid Project (Hearing aids for people in developing countries) Price reduction 3. Patriotic behaviour Christian Hiß: Regionalwert AG (Regional promotion) Regionalwährungen, z. B. ‘Chiemgauer‘, ‘Roland‘ in Bremen (Regional promotion) New markets/ target groups Chittenden Bank, Vermont / USA (Regional promotion) 4. Change of provider risk CSI Advisory Services Muhammad Yunus / Grameen Bank: Group-based microcredit (Business start-up for people without access to regular credit market) Change of provider risk Rockefeller Philanthropy Advisors: Carbon Disclosure Project 5. Filling information gaps Johannes Hengstenberg: co2online (Reduction of energy consumption) Filling information gaps Bruce Cahan: Sustainable Resiliency Bank (Regional promotion) Using Market-driven Strategies The Centre for Social Investment (CSI) is a central academic institute of the University of Heidelberg. It combines interdisciplinary research on social investment with extensive practical experience in the areas of strategy and management of social institutions. Through our advisory services department we offer a broad range of clients the knowledge existing and developed at CSI. Contact us: Dr. Volker Then CSI Managing Director Tel.: +49-6221 / 54119-55 Carsten Eggersglüß Advisory Services Tel.: +49-6221 / 54119-56 [email protected] You know what your goals are. Would a market-driven strategy or a combination of such strategies be appropriate for pursuing your goals? Now it’s your turn! As a first step, determine with whom you are dealing in the context of your involvement: What moves these people? What are their interests? Can a link be made between their behaviour and the social goals you want to pursue? Next, find out how your objectives can be analysed economically: Why has what you seek to achieve not yet been achieved? Are there any possibilities for changing these economic conditions? Finally, check whether the prevailing legal framework supports your concern or rather stands in its way: Could you possibly effect change here? When a market-driven strategy seems to be appropriate for your objectives, the key success factors for their application in your concrete case need to be identified. If these success factors can be fulfilled, the chances are good that you can use market forces to pursue your social objectives. Credits ‘CSI briefing’ is series of briefings prepared by the Centre for Social Investment (CSI) of the University of Heidelberg | Editor: Robert Münscher | Authors of this title: Robert Münscher, Thomas Deistler © 2012 CSI | Photo credits: Fotalia (1,2), Istockphoto (3), Johannes Hengstenberg/co2online (4), CSI (5,6,7). Printing: Baier Digitaldruck, Heidelberg | Contact: [email protected] | Internet: www.csi.uni-heidelberg.de/briefings | Telephone: +49 (0)6221-541195-0 4 CSI briefing 03 | Market-driven Strategies | Updated: November 2013 | www.csi.uni-heidelberg.de/briefings