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1999 RIT STAFF RECOGNITION AWARD Recipients Outstanding Citizenship Within the RIT Community Debbie Kingsbury College of Business Office of the Dean Excellence in Satisfying Customers Marilyn Houck College of Engineering Industrial & Manufacturing Engineering Records/Registration/Scheduling Team Maria Angotti, Joyce Bray, Deborah Cooper, Patricia Herkimer, Karen Marx, Sara Miller, Donna Pickard, Mary Redfearn, Karen Thireos, Maxine Tierney, Kelly Youngblood Excellence in Increasing Work Productivity Sue Provenzano Office of the Provost