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International Journal of Integrated Care – Vol. 9, 22 June 2009 – ISSN 1568-4156 – http://www.ijic.org/
Conference abstract
Institutional sources of trust in government contracting:
a comparison between home-based and residential social
services in Spain
Angel Saz-Carranza, PhD, Post-Doctoral Research Fellow, Institute of Public Management, ESADE Business School,
Barcelona, Spain
Albert Serra, Associate Professor, Institute of Public Management, ESADE Business School, Barcelona, Spain
Correspondence to: Angel Saz-Carranza, E-mail: [email protected]
Abstract
This interview-based study explores trust in public-private cooperation by addressing the research questions: what are the main sources of
distrust in public-private contracting? And why? We compare two Spanish social services subfields: one with high levels of cross-sector
distrust and another one with no distrust between public and private sectors.
The sources of the identified cross-sector distrust are institutional: insufficient regulation and legislation, lack of business certification,
and low local government administrative capacity. The article is a pioneering exploration of the under-researched theme of institutional
distrust and its effect on public-private cooperation management.
This research is a product of the Research Group on Innovation and Leadership in Public Management and has counted with the support
of the Spanish Ministry of Education and Culture (MEC SEJ2006-00961).
Keywords
trust, social services, management, institutions, public-private
Presentation slides available from:
http://www.bridgingknowledge.net/Presentations/Symp6_SazCarranza.pdf
1st International Conference on Bridging Knowledge in Long Term Care and Support. Crossing Boundaries between Ageing and
Disability, Barcelona, Spain, 5–7 March 2009
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