Download Frequently Asked Questions (FAQ)

Frequently Asked Questions (F.A.Q.)
How do I physically setup my Rogue Wave or EC-Series unit?
 The Quick Start Guide that ships with each unit will walk you through the installation and
setup, step-by-step.
 Remember that all Wave WiFi products are web-based; there is no software to install.
How do I log into the Rogue Wave or EC-Series unit?
 To Log into a Wave WiFi Unit:
o In a Web browser (Internet Explorer, Firefox, Chrome Apple), navigate to the ‘Scan
for Network’ page by using the following URL or IP Address
 URL - http://ec.wavewifi.com (NO www in front)
 Or IP Address - http://192.168.89.1
Is Wave WiFi an Internet Service Provider (ISP)?
 No, Wave WiFi units are used to connect to public Hot Spots (Access Points) that have
Internet service.
Do I need to Register my Rouge Wave or EC-Series unit for it to work?
 No, you do not need to Register your unit for it to work. It is truly ‘plug and play.’
How do I determine if my Wave Rogue or EC-Series unit has the latest firmware?
 If your Rogue Wave has a Serial Number ECM 8100 or higher, you have the latest firmware
and will receive a notification on the ‘Scan for Networks’ page when new firmware is
available.
 If your Rogue Wave has a serial number beginning with ECB (i.e. ECB 5679), you should
contact your Wave WiFi dealer to inquire about a firmware upgrade.
 If your Wave WiFi EC-Series unit has a serial number above EC 12475 you have the latest
firmware and will receive a notification on the ‘Scan for Networks’ page when new
firmware is available.
 If your Wave WiFi EC-Series unit has a serial number lower than EC 12475 (i.e. EC 10336),
you should contact your Wave WiFi dealer to inquire about a firmware and, possibly, a
hardware upgrade.
Can I add a Wireless Router to the Rogue or EC-Series unit?
 Yes, any router can be added to Wave WiFi Rogues and EC Series units. All your devices
can share the same Internet connection through the wireless router.
Do you recommend any spastic router to use with the Rogue and EC-Series units?
 Any wireless router from New Egg, Best Buy or Amazon will do you just fine.
 If you intend to use the router with only a 12V DC power source (no inverter), check the
power requirements of the router before you purchase. Netgear has several wireless
routers that work well on 12V DC.
 We suggest checking http://www.smallnetbuilder.com/ for the latest routers and their
reviews.
What OS (Operating System) works best with your units?
 Wave WiFi units do not require an OS to function. The firmware is web-based and built
into each unit. Regardless what OS your device uses, you can depend upon Wave WiFi to
get you connected and keep you connected.
Can I leave my Rogue Wave or EC-Series unit ‘on’ all the time or do I turn it ‘off’ when I no
longer need my internet connection?
 You can leave the Rogue Wave or EC Unit on all the time; however, remember that Wave
WiFi products operate on 12-Volt DC power. On a boat or in an RV, prolonged use could
drain the battery.
How do I reset my Rogue Wave or EC-Series unit to factory defaults?
 The Rogue Wave and EC-Series units have no need to be reset to factory defaults. Pressing
any reset button will require the unit be returned to Wave WiFi tech support and is not
covered by warranty.
When I scan for networks, the Wave WiFi unit sees my own wireless router.
 That’s correct because Wave WiFi sees your router as a wireless network. However, when
you scan, remember you’re looking for a specific Hot Spot or a Hot Spot with Internet
access.
 Just because you are able to connect to a wireless network, there is no guarantee that that
network is connected to the Internet. Connecting to someone’s printer will not get you
Internet access.
Is the Rogue or EC-Series unit compatible with 802.11 AC?
 No, the Rogue and EC-Series units are compatible with 802.11 B/G/N (2.4GHz). Few, if any,
public Hot Spots are setup for 802.11 AC as this technology is new and uses 5.8GHz
frequency. When the technology is perfected and there are adequate 5.8GHz Hot Spots
deployed, Wave WiFi will have compatible products available.
Can I use the Rogue Wave on my RV?
 Yes, in-fact, we have a growing number of RV and Motor Coach customers.
Where can I where can I purchase Wave WiFi products?
 Wave WiFi products are only sold through registered resellers/dealers. You can use the
‘Find a Dealer’ tab on the Wave WiFi website.