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Clinical Psychology support in the Children and Young People’s Diabetes Team What is a Clinical Psychologist? My name is Zoe Ball and I am a Clinical Psychologist working with the Diabetes Team. A Clinical Psychologist is someone who is trained to understand how people think, feel and behave. My role is to listen to everyone’s concerns and help children, young people and their families cope with difficulties that can come from having diabetes and receiving treatment. I will then try to understand their situation and help families to make positive changes. This information is available in audio, Braille, large print and other languages. To request a copy, please telephone 01270 273574. We Care Because You Matter Page 1 of 4 What can I help with? All sorts of things! Some examples are: Coping with treatments that you feel worried about Fear of needles Strong emotions such as anger, sadness, or fear Supporting you to live with and manage diabetes Helping you make decisions about treatment options Dealing with feelings related to having diabetes Worries about how having diabetes affects your life How diabetes affects family relationships Difficulties sticking to your treatment regime Page 2 of 4 How do you get an appointment? If you would like to see me just speak to your Diabetes Nurse or Consultant. Tell them a bit about what you would like me to help you with and they will refer you. In some cases your Diabetes Nurse or Consultant may feel it will be useful for me to offer you an appointment. _________________________________________ Where will you see me? Psychology appointments are usually in the Krishnan Chandran Children’s Centre at Leighton Hospital on a Monday afternoon. Although in some circumstances I can arrange to see you at home. _________________________________________ What will happen at my appointment? The first time we meet it could be on your own or with your family, or it could be a mixture of both. I will talk to you about your family and things such as: your development your diabetes school what you do during the day how you have been feeling things that are going well for you This will help me gain a clearer picture of you and your situation. Page 3 of 4 What will happen after my first appointment? You may be seen for one session or regularly, depending on what you need. We will decide together if further sessions will be helpful. I might also ask you to complete some questionnaires to get some further information. It might be that I suggest a referral to another service if they are more suited to helping you. _________________________________________ Will you tell anyone else what I say? I will keep most of the things you or your family tell me confidential (private). I will write a bit about what we discuss in your hospital notes, and will write a report every now and again. Once we decide you no longer need to see me I will write a final report to your Diabetes Nurse and Consultant to let them know what we have been working on. I will discuss with you what information I am sharing and whether you want a copy of the letter. The only times when I might break confidentiality is if I am concerned about your safety or someone else that you have told me about. If this is the case, I will discuss it further with you first. _________________________________________________ Children and Young People’s Diabetes Team C/o Child and Adolescent Unit (Ward 16) Leighton Hospital Telephone: 01270 273574 Printed January 2015 Review January 2017 Ref: WSCH/CAU/0110115 Page 4 of 4