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PRO J ECT I NI T I A T I O N – MA KING T H E R I GH T S T A R T Highlights from the Major Projects Association event held on 25th Feb 2014 The early stages of a major project or programme are an essential prelude to a successful outcome – for example poor decisions made at the outset can lead to ‘baked in’ cost and risk and a potential decrease in benefit. This full day Major Projects Association seminar considered the importance of project initiation from a conceptual and strategic point of view, discussed public and private sector initiatives, and set out to establish what best practice looks like. It was agreed that the following points are important criteria for success: • There must be rigorous focus on the front end of projects: value is determined during the initial phases of a project, and is then preserved by executing according to plan. • Poor project initiation can lock in failure for all subsequent phases. Mature project initiation means accelerated later phases. • Setting up for success requires high-quality business framing, well-defined strategies and plans, and thinking through the transition of key capability to get the right skills at the right time. • Cost increases are kept under control by getting the estimating right and making sure the scope, execution plan and contracting strategy are welldefined and tied down. • Clarity at project initiation is achieved through early engagement. Engagement for policy development ensures you are doing the ‘right’ things well before the strategic outline business case. • When evaluating alternative options for a project, do not forget the ‘do nothing’ option. • People with the right capability and the right information are needed in order to understand the viability/level of challenge and make well-informed judgements. • Complex projects with multiple stakeholders and a lack of clear definition require a competent and credible sponsor, who will promote and own the business case. • Aim for transparency around decision making and anchoring of the governance at the highest possible level. • Get real about managing the politics. A mechanism for selecting and killing projects and a way of making best value for money politically appealing is required. • Free-market approaches have the potential to provide commercial innovation. However, this would require a change in political culture in the UK, different public sector skills and an alternative approach to benefits management, mitigating the impact of short-termism, transactional costs and monopolies. • Be aware of market risk throughout the process, and do not underestimate it. • Methodologies such as the Infrastructure Routemap support good practice at the project initiation stage of major government projects. The Infrastructure Routemap, first published in January 2013, is a key tool to improving delivery capability. Supported by analytics and diagnostics, the Routemap is a guide for planning, procuring and executing infrastructure projects, providing a structured approach to assessing and improving sponsor, client and supply chain capability. ‘The quality of project initiation is highly predictive of project success.’ Initiating Successful Projects, National Audit Office 2011 ‘Project sponsors create or destroy value. Their role determines whether or not each project gets off to a good start.’ The late Mike Nichols, The Nichols Group Poor project initiation is of particular concern in the public sector: in the UK, two thirds of pre-2010 major projects failed to deliver the predetermined time and cost targets. Lord Browne of Madingley’s March 2013 report to government, Getting a Grip – How to Improve Major Projects Execution and Control in Government, noted that, ‘There is still insufficient attention given prior to the initiation of projects to identifying options and risks; consistent failure to put in place project leaders with the right skills, experience and incentives; and inadequate scrutiny of the most complex and expensive projects at the centre of government.’ PROJECT GATEWAY REVIEWS • No review process will ever replace the need for informed judgement. People must be empowered to make sensible judgements – in particular this means good portfolio judgement in order to arrive at a solution that fits a policy intent and is deliverable. • Within government, gathering and applying knowledge must improve to support the assurance process and the judgements that have to be made. Government should act as a catalyst to bring together relevant knowledge from within academia and the private sector; that learning can then be applied to improving project initiation. BP’s Stage Gate Process Best alternative not implemented • Major oil companies use a stage gate process, with independent reviewers and external gatekeepers, which holds people to account and ensures that the appropriate studies have been completed. Best alternative not selected • Key portfolio decision points ensure projects are viable and aligned with strategy, the appropriate options are evaluated and clearly defined, and there is the right amount of front-end loading. In the UK, the Major Projects Authority have introduced two-day reviews for all new major projects and programmes. The Major Projects Review Group, which includes representation from government and the private sector, makes decisions at key points in the approvals process on deliverability, affordability and value for money. It them makes recommendations to Treasury Ministers about whether funding should be granted – and can recommend that a project is stopped, reset or de-scoped. Best alternative not considered • In Norway, the Government apply a gateway model for major projects with a value of more than £75m. Reviews concentrate on the initial project phases – when a number of alternatives are viable and amendments can be made at reasonable cost. Solved the wrong questioin • Gateway reviews help to strike a balance between prolonged initiation, scope creep and setting the path for affordability and value for money. • Processes will not remove the need for a ‘controlling mind’ that can take a holistic view across the portfolio and understand the scale of the undertaking. manage risk and uncertainty • Some form of project initiation review/stage gate process is imperative for a project model to be viable. Cost/Schedule competitive not Cost/Schedule as expected not Front-end loading Poor operability Prod targets missed gate Seminar chairman: more Major Projects Association seminars Speakers: more Major Projects Association reports James Stewart: Chairman, KPMG’s Global Infrastructure Practice Tim Banfield: Director, Major Projects Authority Peder Berg: Deputy Director, General Ministry of Finance, Norway Dr Colin McGill: Appraisal General Manager, BP Exploration Operating Company Ltd Stephen Prendergast: Expert Panel, Hafren Power, Severn Estuary Barrage Alan Stilwell: Vice President Regions, Institution of Civil Engineers Keith Waller: Senior Advisor, Infrastructure UK, HM Treasury Dr Richard Wellings: Director of Transport, Institute of Economic Affairs Participating organisations: AECOM AMEC Advance Consultancy Ltd Bam Nuttall BG Group BP Exploration Operating Company Ltd Balfour Beatty plc CJ Associates Cape Capita Property and Infrastructure Ltd Chiltern Railways Copper Consultancy Defence Infrastructure Organisation Department for Business, Innovation & Skills Department for Energy and Climate Change Department for Transport Freshfields Bruckhaus Deringer LLP Hafren Power HM Treasury Institute of Economic Affairs Institution of Civil Engineers Jacobs Group KPMG LLP Major Projects Association Major Projects Authority Ministry of Finance, Norway Moorhouse Consulting Mott MacDonald NATS National Audit Office National Centre for Project Management Nuclear Decommissioning Authority PA Consulting Group Parsons Brinckerhoff PricewaterhouseCoopers Rhead Group Risk Solutions SKEMA Business School School of Construction and Project Management, UCL Sellafield Ltd Temple Group Limited The Nichols Group Transport for London Turner & Townsend URS Infrastructure & Environment UK Limited University of Cambridge University of Leeds WMG: University of Warwick Wragge & Co LLP For further information contact: Professor Denise Bower, Executive Director, Major Projects Association t: 01865 338070 [email protected] www.majorprojects.org