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British Journal of Anaesthesia 1992; 68: 381-387 ACCURACY OF TEXT ENTRIES WITHIN A MANUALLY COMPILED ANAESTHETIC RECORD L. ROWE, D. C. GALLETLY AND R. S. HENDERSON SUMMARY We have examined the accuracy of text entries within a manually compiled anaesthetic record by comparing the record of the anaesthetist with that of an observer, present throughout the procedure but whose sole purpose was the documentation of perioperative events. Eighty-six items of information were analysed for accuracy from 197 records. The mean proportion of omissions was 35% and the mean proportion of incorrect entries was 3.4%. Where no entry should have been made, the mean proportion of unwarranted entries was 1 %. Accuracy varied according to the information contained; however, omissions were common for preoperative status, fluids, tourniquet use, aspects of monitoring, local anaesthesia and intraoperative problems. The most consistently accurate information was the description of the patient and that relating to intraoperative i.v. drug use. Inaccuracy was common for the majority of sites on the record, irrespective of their reflecting on the anaesthetist's performance. We suggest, therefore, that the reason for this inaccuracy of data was not related principally to anaesthetists' defensiveness, but may reflect their attitudes to the record's value and response to inadequacies in its design. The observed deficiencies in recording accuracy may affect patient safety during future anaesthesia and has relevance to medico-legal and epidemiological research. KEY WORDS Records, anaesthesia. Accuracy. The manually compiled anaesthetic record is recognized widely as being an important component of anaesthetic care [1]. Studies have shown, however, that when recording physiological variables, anaesthetists tend to understate extreme values and smooth out normal physiological fluctuations [2-6]. Although some authors consider this to be " clinically relevant filtering of physiological artefact" [5] and of no real significance, others suggest it represents an anaesthetist's unconscious defence strategy, fewer extreme recordings implying better case management [4]. In a recent survey of New Zealand anaesthetists, data manipulation (either intentional omission or the recording of incorrect information) was found to be a common and conscious act [1]. Previous studies of the accuracy of the anaesthetic record have focused on the accuracy of physiological recordings. However, these make up only a part of the total record content and their correct interpretation requires a knowledge of the additional text entries which specify the drugs, their time of administration and dose, fluids administered, ventilatory information and problems encountered. To our knowledge, no comprehensive study has examined the accuracy of these accompanying data. In this study, we examined the accuracy of these text entries by comparing the actual record produced by anaesthetists with that of an anaesthetist observer who took no part in the anaesthetic management and whose sole function was the compilation of an accurate and comprehensive account of the perioperative course. METHODS The study was conducted over a 4-month period at a large New Zealand public hospital. After prior approval from the Ethics Committee, anaesthetists at that hospital were informed that an observer would be present throughout some of their cases and that the purpose of this was to audit the methods of anaesthesia used within the department. They were not told the exact nature of the study and none knew until immediately before induction of anaesthesia, that a specific case was being observed. Two hundred patients undergoing general or major regional anaesthesia were studied. They were selected at random on the morning of surgery from operating theatre schedules and included patients undergoing gynaecological, orthopaedic, ENT, ophthalmological or general surgery. Owing to time constraints, cardiothoracic and neurosurgical cases were excluded, as were cases expected to last longer than 3h. From the time of arrival in the operating theatre area until discharge from the recovery room, all patients were accompanied by an observer, a postFellowship registrar with 5 years experience in L. ROWE, M.B., CH.B., F.C.ANAES.J R. S. HENDERSON, M.B., CH.B., F.F.A.R.A.C.S. ; Department of Anaesthesia, Dunedin Public Hospital, Dunedin, New Zealand. D. C. GAIXBTLY, M.B., CH.B., F.C.ANAES., F.F.A.R.A.C.S.; Section of Anaesthesia, Wellington School of Medicine, Wellington, New Zealand. Accepted for Publication: November 14, 1991. Correspondence to D.C.G. BRITISH JOURNAL OF ANAESTHESIA 382 DCMRTMENT OF ANAESTHESIA AND INTENSIVE CARE, DUNEDIN HOSPITAL 0 PROCEDURE RECORD AUUSIEJ CUMENT 0>U6 THEHAn VUt Yat/N. CONDITIONS NIL I I NS •*••«• C D PMME0ICATION AJUtf CAIM ANXIOUS TIME. I I I 1 1 1 •OSITKJN NON-6.A. MOCEPUIIIS a. COMUENTS AHXSTHiSM •AIN CtlNIC •tOCIOUU CATEOOItY Dw.tUn NIL I I.V. HUIDS TH I CAMNULA Suaaatfealaa SNf/tTN DANT/^TC/Pn Dt. M tHal ColUW W M Ho*d. . NaMttfatln. •acbd Cab . E,fi IWd U i L It N«o CnuU »»t.|.j NO On Orel. T-OK. Tradtui Si. MONITOBINC C«f |^. ECe CVP T.«p(SH. UriwCttv FIO, OtWr M c i n i t t AU» OtW TOUdNIQUCT • UTI I TVtricic/Umtur/Stcril u I: QOO.000 en AM«THETUT|S) H/J C D tl Cmarln* Snf«tU« c«. CD Hat. I 1 1 1 * I H/t CD ACD A* FINISH TIMi. • CD CO ... U . . . I M lalraafxraH^ CMTM C D FIG. 1. The anaesthetic record form. anaesthesia. The observer took no part in the clinical management and communicated with theatre staff only when this was essential (in one case the observer took over for a short period when the anaesthetist left to attend an emergency). The observer entered intraoperative data onto a comprehensive five-page record. This included information which would be entered normally onto the case note anaesthetic record, and additional information detailing the anaesthetic course and sys- tem errors (the subject of a separate paper). Data included all aspects of drug, gas and fluid administration, i.v. cannulation, monitoring, breathing system and ventilation variables, positioning, tourniquet use and local anaesthesia administration. All abnormal physiological events noted by the observer were recorded, as were all problems and system errors. Where non-invasive arterial pressure monitors were used (Dinamap), all digital recordings were noted. The patient's preoperative condition was ACCURACY OF ANAESTHETIC RECORDS assessed and recorded by independent clinical examination, reference to case notes and laboratory investigations. Two days after anaesthesia, each patient's case records were retrieved and a copy of the actual anaesthetic record was made. This record comprises four sides (two sheets) for data collection, two covering the intraoperative period. The first of these (fig. 1) includes the text entries and is intended as a comprehensive summary of the anaesthetic course. A carbon copy of this sheet is kept for computer entry and later departmental review of such matters as changing patterns of drug utilization, trainee supervision and intraoperative complications. This summary sheet was the subject of the present study. The second intraoperative data sheet comprises a graphical record of physiological measurements. While some anaesthetists include drug and fluid information on this graphical record, it is expected by the department that an accurate summary appears on the text entry sheet. The anaesthetic record examined in this paper is, in our opinion, representative of traditional manually compiled records in widespread use, although it may specify in more detail than others, the entries required. As is currently a common trend, this itemized format had been chosen because entries were intended for computer input. The data from the observer's and die actual patient record (summary sheet) were categorized and entered onto computer spreadsheets (Statview SE) for statistical comparison. RESULTS In three cases an anaesthetic record could not be found within the patient's case notes. Examination of record accuracy was therefore limited to the remaining 197 records. Eighty-six specific items of information from the anaesthetic record (fig. 1) were examined for accuracy and for each item we calculated the number of records in which: (1) entry of that item was expected (E); (2) the expected entry had been omitted (O); (3) the expected entry was made but was incorrect (i); (4) no information should have been entered but an inappropriate entry was made (N). From these were calculated the proportion of omissions (O/E), the proportion of incorrect entries (I/E) and the proportion of inappropriate entries where no entry was expected (N/(197-E)) (table I). For the 86 entry sites examined, the total number of expected entries was 8231—a mean of 41.8 per record. Where an entry was expected, die mean proportion of omissions was 35% and die mean proportion of incorrect entries was 3.4%. Where no entry should have been made, the mean proportion of unwarranted entries was 1 %. Recording accuracy was greatest for demographic information (patient name and hospital number being attached to the record using preprinted labels). Sites for anthropomorphic and preoperative clinical and laboratory data showed high proportions of 383 omission. In particular, those for blood volume, NYHAC (New York Heart Association Classification), preoperative haemoglobin concentration, and patient height were almost invariably omitted. It is probable that diese relate to a lack of perceived usefulness of the data to the anaesthetist and may be more relevant to other types of surgery not included in this study (e.g. cardiac). Potentially more useful data such as ASA, preoperative arterial pressure and patient weight were also omitted commonly. For ASA, there was some discrepancy between the observer's and anaesthetist's assessment. However, consistent with previous published studies [7], there was no apparent trend or bias towards one extreme of values and, where there was a discrepancy, the observer's and anaesthetist's grading varied at most by one ASA grade in either direction. A number of preoperative conditions and medications were not recorded, although they could have been influential in determining the choice of drugs or anaesthetic technique. Because these entry sites are open-ended, it might be expected that omissions would be frequent. In many cases, however, the "nil" boxes were ticked also; although possibly ticked in error, this suggests mat anaesthetists were unaware of these conditions and drugs. The drugs omitted most commonly were oral contraceptives (15 records), antibiotics (six), bronchodilators (seven) and regular aspirin (five). The most commonly omitted preoperative conditions were smoking (36 records), hypertension (17), recent upper respiratory tract infection (18), other pulmonary/bronchospastic disease (21), haematological abnormalities (12), psychiatric disturbances/dementia (10) and obesity (eight). In two records, a previous documented history of difficult intubation was not noted. Of 29 records of patients with a history consistent with genuine drug allergy, die fact was not noted in 16, and in four of these cases the "nil allergy" box was ticked. Premedication data were omitted in approximately 15—20 % of records, although the drug was documented more commonly than dose, which in turn was more accurate than premedication time. Intraoperative drugs tended to be documented more accurately dian premedicants. The most accurate were non-depolarizing neuromuscular blocking drugs, suxamethonium and the opioids. The dose used was less accurate than the drug itself; this was especially so for die induction agent, where the drug was not named in 5 % of records and the dose was either incorrect or omitted in 22 %. The volatile agent/gas used was poorly documented (13% omitted or incorrect) and, in 11 cases, patients received halothane for maintenance without diis being recorded (representing 9% of all patients receiving halothane). Fluid and i.v. therapy data were documented poorly: 27% of fluids were not recorded and die volume was inaccurate or omitted in 73 % of records. Accuracy of airway information varied, die type of tracheal tube being recorded for almost 95 % of patients, while tube size was commonly incorrect and cuff volume was rarely recorded. Aldiough an BRITISH JOURNAL OF ANAESTHESIA 384 TABLE I. Data entry site: number of records where an entry was expected (E), proportion (%) of omissions (O/E) and incorrect entries {I/E) at those sites where an entry was applicable, and proportion (%) of inappropriate entries at those sites where no entry should have been made (Nj197-E).— = Not applicable Omitted Incorrect Inappropriately entered (%) 1 0 0 3 49 96 100 82 97 22 99 20 72 43 59 51 55 47 19 14 19 22 4 28 29 15 14 5 11 4 6 6 3 1 1 10 8 27 43 64 22 36 6 8 75 8 10 20 17 14 20 11 52 63 6 10 0 6 — 29 100 27 26 37 60 14 39 39 0 3 4 0 0 4 2 0 0 3 0 21 1 4 1 0 1 0 0 0 17 2 6 8 4 10 0 0 1 0 11 0 6 7 0 0 3 0 0 0 30 0 4 7 0 11 2 0 0 0 0 0 0 0 0 7 0 0 0 0 — 0 0 0 0 0 — 4 0 26 0 13 — — — — — — — — — — — — 0 16 0 13 2 14 — 0 0 0 — — 6 — — Data entry site Date Name Hospital number Operation Weight Height Blood volume Preop. AP Preop. Hb concn ASA New York Heart Ass. Class. Preop. visit Preop. condition Nil of note box Current therapy Nil curr. therapy box Allergies Nil allergies box Asleep/calm/anxious Premedicant drug Premedicant dose Premedicant time Induction time Induction duration Preoxygenation Anaesthesia Position Induction drug Induction drug dose Analgesic drug Analgesic dose Gas and vapour Suxamethonium dose Competitive NMB Competitive NMB dose Atropine/neosrjgmine dose Other drugs I.v. fluid type I.v. fluid volume Nil fluid box Cannula size Cannula site Tracheal tube type Tracheal tube size Tracheal tube cuff vol. Trach. tube cuff used Oropharyngeal airway Spontaneous ventilation IPPV Circle T-piece Other circuit Tourniquet site Tourniquet time AP monitor Dinamap (NIAP) Direct AP ECG monitored CVP monitored Temperature monitored Urine catheter Fl Oi monitored Oximeter used Nerve stimulator used LA by surgeon box LA block type Lignocaine used Lignocaine % Bupivacaine used Bupivacaine % 197 197 197 197 197 197 197 197 197 197 197 197 157 40 98 99 29 168 197 147 147 147 197 197 31 197 197 174 174 139 139 174 32 79 79 77 38 30 30 167 195 195 104 104 83 83 61 104 84 154 20 19 27 27 185 168 3 189 0 7 5 168 109 30 15 50 23 23 30 30 4 0 0 0 0 0 0 0 0 0 1 0 7 0 0 0 0 0 2 21 2 9 2 1 1 0 0 17 3 0 50 0 0 0 17 0 1 1 0 2 1 1 1 (continued) ACCURACY OF ANAESTHETIC RECORDS 385 TABLE I (com.) Data entry site Adrenaline concentration Other vasoconstrictor Position (spinal/extrad.) Spinal needle LA complication Death Cardiac arrest Hypoxia Laryn. /bronchospasm Hypotension/hypertension Difficult intubation Difficult venepuncturc Arrhythmia Aspiration Vomiting Apnoea Omitted Incorrect E (%) (%) 17 8 13 8 11 0 0 13 16 8 9 14 33 0 3 0 29 75 38 12 82 — — 100 69 100 56 100 67 — 100 24 0 31 0 0 — — 0 0 0 0 0 0 — 0 oropharyngeal airway was inserted in only 61 patients, its use was documented in 89. For approximately 15 % of patients, a record of the breathing system was omitted. Despite its importance, both the site and timing of tourniquet use was omitted in more than 50% of relevant cases. Monitoring equipment was documented most accurately for arterial pressure and ECG ( ^ 1 0 % omission), although for other monitors (temperature, urine catheter, FiOt, pulse oximeter, nerve stimulator) the rate of omission was 25 % or greater. Fifty patients received local anaesthetic agents either alone or as part of a combined technique with general anaesthesia. In approximately 40% of patients in whom lignocaine was used, the fact was not documented and in 65 % the concentration used was not recorded or was inaccurate. Similarly, the use of a vasoconstrictor was documented poorly, for adrenaline the concentration being omitted or incorrect in 53%. In 11 patients a problem occurred with the local anaesthesia (generally poor block) but was not noted in nine of these. The area of the anaesthetic record set aside for documentation of problems had a low accuracy, invariably because of data omission. Difficulties with venepuncture (three or more attempts) were not recorded and difficulties with intubation (two or more attempts) were recorded in only 45 % of cases. None of the episodes of hypoxaemia (observed central cyanosis), vomiting, hypertension (> 180 mm Hg) or hypotension (< 70 mm Hg) was recorded. DISCUSSION This present study has shown that the inaccuracy of anaesthetic record text entries is at least as significant as the inaccuracies in the recording of physiological variables. The most accurate records (other than basic demographic information) were those giving details of intraoperative drugs. Few other records gave less than a 10% rate of omission or inaccuracy. Inappropriately entered (%) 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 The largest number of recording errors related to data omission, rather than the recording of false information. Our data indicate that a reviewer, when examining a completed record, should be most accepting of entries made and less certain with regard to the accuracy of absent information. Analysis of physiological variables recorded manually onto anaesthetic records has demonstrated an apparent bias towards fewer extreme values and a smoother physiological course than occurs in reality. Common explanations given for this bias include poor memory or the need for retrospective recording at times of anaesthetic activity (such as during induction) and the filtering of irrelevant artefact or physiological fluctuation [5]. It is a widespread assumption, however, that failure to record physiological variables frequently represents the anaesthetist's defensive attitude towards outside scrutiny [4]. In this present study, we have observed a high degree of inaccuracy in anaesthetic record text entries, the majority of which do not contain medico-legally sensitive information and which do not reflect well or badly upon the anaesthetist's performance. This is consistent with a previous study [1] in which we found data manipulation of physiological variables to be uncorrelated with medico-legal concerns or willingness to use automatic recording devices, but variably correlated with other factors representing the anaesthetist's attitude towards the record form's purpose, relevance or adequacy of design. One could argue that an anaesthetist's defensiveness is reflected in the low rate of documentation of morbidity and procedural difficulties. For these entries, however, the inadequate recording may simply reflect the lack of formal definition for each problem. Thus, of those problems and complications specifically listed, only death could be considered as sufficiently well denned to require no judgement (or allow no bias) on the part of the anaesthetist. Other problems, such as "difficult intubation" or "difficult i.v. cannulation", lack clear criteria for entry. Lunn [8] has noted the "folly of a design which permits mixture of fact with opinion, particularly when 386 subsequent interpretation is anticipated". A standardized, clearly denned criterion (for example, in the case of difficult intubation, based on degree of visualization of the vocal cords) is probably a necessary requirement for subsequent analysis. With the obvious exception of drug names, there are comparatively few differences between records in current use and those used half a century ago [9,10], with our modern practice based largely upon "the traditional and not necessarily logical, nature of our habits" [11]. In recent years, however, the number of recordable physiological variables has increased greatly. Since anaesthetists spend between 10 and 15% [12-15] of intraoperative time completing the anaesthetic record, it is possible that the added demands from increased monitoring could further frustrate the task of accurate record completion. Given the degree of omission found in these records, it might also be argued that this time might be better devoted to direct patient care and that any attempt to reduce data omission while retaining a manual recording system would be likely to reduce further the time spent in patient monitoring. Conversely, it may be the case that the mental activity required for manual record keeping prompts patient observation. A number of authors have suggested that the use of automated anaesthesia recording devices would improve the accuracy of anaesthesia documentation or increase the time spent in direct patient care [13,16,17]. Others have pointed out the problems with these devices [18] or have attempted to assess how these problems could be overcome [19]. However, in addition to accurate, automatically recorded physiological variables, correct interpretation requires accurate text entries. We have demonstrated in this study that these text entries are omitted frequently or are inaccurate, although it is possible that improvements in this aspect would occur with computer-based entry [20] and that further improvements in accuracy could be achieved using intelligent software systems which could reject inconsistencies and demand a correction at the time of data entry. While computer-based text entry systems using keyboard, barcode, light pen, touch screen or voice recognition have been devised and evaluated [17,20-23], it is this aspect of automated recording which has proved the most difficult to implement and is one reason why completely automated methods have been slow to develop [11]. Many reasons have been cited for the production of anaesthetic records, including intraoperative review and trend detection, future patient management, medico-legal documentation, research and quality assurance. The requirements for each are different; however, inaccuracy has implications for all. Future patient management. Data omission, the commonest form of text entry inaccuracy could have serious implications for future patient safety, as for example in those in whom exposure to halothane went undocumented. Where patient management is being planned, the absence of such information should not be accepted as reliable. Quality assurance and research. Computer-based record reviews are undertaken commonly as part of BRITISH JOURNAL OF ANAESTHESIA quality assurance procedures and epidemiological research. It is apparent, however, that only a few text entry sites can provide accurate data on which to test research hypotheses or base a quality assurance analysis. Review of basic demographic features, drug usage and type of anaesthetic would, on the basis of our findings, give data of reasonable accuracy and be useful for monitoring operating theatre utilization [24,25] and pharmaceutical usage. Quality assurance review of problems and complications, however, would collect only a small proportion of those cases in which problems occurred. When problems are recorded, these entries are reasonably accurate and, depending upon the analysis being performed, such data could be useful. However, comparison of records documenting a condition with those omitting such documentation (in order, for example, to ascertain factors associated with the production of minor morbidity) would be unlikely to provide data from which reliable conclusions could be drawn. Certainly, no reliable comparison could be made between different anaesthetists' performances, as an individual's entry criteria differ, as does the diligence of recording. Medico-legal documentation. The anaesthetic record has an important role in medico-legal matters, although it is difficult to imagine how the current record could provide the basis for an accurate legal opinion. In this present study, the timing and doses of drugs were frequently incorrect, as were the fluid volumes, tourniquet times and site, and the problems encountered. It is therefore understandable why a frequent medico-legal problem for anaesthetists is the inaccuracy of their anaesthetic record. Powers and Gore noted with regard to intraoperative problems that their "improper and inadequate... notation... will require explanation and might even make certain cases legally indefensible" [26]. Dillon noted in regard to malpractice claims that records "almost always are grossly incomplete" [27]. In summary, this study has shown major inaccuracies in the text entries of manually compiled anaesthetic records. In conjunction with many studies which have demonstrated inaccuracy in the entry of physiological variables, we conclude that the manual record may present future anaesthetists with misleading information which could detrimentally affect patient safety. Although an anaesthetist may be reasonably (although not completely) confident that an event occurred if it is documented, he/she should not entertain such confidence if an event is not documented. A previous record does not provide the anaesthetist with a reliable summary of preoperative condition, drug allergy or medications. Most importantly, the absence of recordings related to difficulty of intubation and exposure to halothane need to be viewed with considerable caution. ACKNOWLEDGEMENTS This study was part of a project supported by the New Zealand Medical Education Trust (Grant 159). The authors wish to thank Mr Chris Gousmett for his help in the conduct and analysis of this study. ACCURACY OF ANAESTHETIC RECORDS REFERENCES 1. Galletly DC, Rowe WL, Henderson RS. The anaesthetic record: A confidential survey on data omission or modification. Anaesthesia and Intensive Care 1991; 19: 74-78. 2. Logas WC, McCarthy RJ, Narbone RF, Ivankovich AD. 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