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Healthcare Innovation Unique collaborations involving the public, private and non-profit sectors Carole Madeley, RRT, CRE, MAppSc(RespSc) Director, Respiratory Health Programs Ontario Lung Association Prince Edward Island COPD Project A partnership was formed in 2011 between the: Harbourside Family Health Centre, the PEI Lung Association, Government of Prince Edward Island, and three Rx&D members: AstraZeneca, GlaxoSmithKline and Pfizer. This Value Demonstrating Initiative (VDI) aimed to improve quality of care, access, efficiency and patient self-management with COPD patients in Summerside, PEI. Outcomes in PEI After filtering out 40% of the original group who were misdiagnosed with COPD, project results included: a 50% decrease in ER visits, a 30% reduction in return visits to ERs, and the average length of hospital stay reduced by 1 day per patient. Given its success, the project was expanded across PEI in 2012. VDI on COPD in Ontario Ontario Ministry of Health and Long-Term Care (MOHLTC), Canada’s Research Based Pharmaceutical Companies (Rx&D) & Ontario Lung Association (OLA) What is the Value Demonstrating Initiative (VDI) on COPD? A patient care pathway: • Designed to improve care for people with COPD through objective diagnosis and evidenced-based care • A coordinated systems approach to care focusing on chronic disease management • Targets patients at risk of acute exacerbation • Incorporates quality improvement principles VDI on COPD • The VDI on COPD is an innovative approach to improve care for people with COPD by ensuring they have the evidenced based care they require, which may include smoking cessation, vaccinations, use of medications, action plan, exercise, education and access to support services. Collaborations • Started with discussions between MOHLTC and Rx& D – decision to focus on COPD • Ontario – 870,00 people living with COPD Who to include: • MOHLTC System Policy and Strategy Branch • Ontario Lung Association - leader in ON for COPD initiatives Collaboration RX& D • Opportunity to align with the government priorities • COPD first, then focus on other high end users of our health-care system • Interest in sustainability& replicability • Investment is for tools/resources/evaluation Collaboration Rx&D • Rx&D noted that its primary interest remains demonstrating the value and effectiveness of medications as part of optimal care • Formulary is deemed ‘out of scope’ for this project • Separate lobby efforts may be required, if the evaluation shows medications were an effective component of the care Collaboration MOHLTC • Huge in-kind support (no $$$ contribution) • Established and co-chaired the expert panel • Reached out to all of the LHINs to identify the sites • Role of Secretariat for all meetings • Organized the monthly committee meetings • Actively engaged in the process Collaboration OLA • 12+ years experience managing the Asthma Program with MOHLTC • Experience with delivering COPD programs • BreathWorks COPD education series • CREs on our toll-free Lung Health Information Line for support • Education workshops for health–care providers • RespTrec training – Asthma, COPD & Spirometry • Patient education and support groups • OLA Project Sponsor – hired a VDI Project Manager Innovation • Strong evidence related to effective interventions for people living with COPD • Needed to learn more about the impact of integration at the system level • Not a clinical trial – a system change with quality improvement as a focus Communication • Project Charter developed & signed by all partners • Partners have representation on the Expert Panel, Steering Committee, Clinical & Scientific Committee & Governance Committee • Leveraging each other’s strengths and complimentary resources to achieve deliverables that would not have been possible by each organization alone. VDI Project Focus • Target Group: COPD patients who are at risk for acute exacerbations (high health-care users) • Care Coordination: Improve coordination of multidisciplinary COPD care – amount, timeliness, effective transitions • Right place for care: Shift from hospital to community care including building community capacity in underserved areas, community-based coordination, patient self-management • Generalizable model: Create a model that integrates with other chronic conditions. • Sustainable: The model should be feasible, scalable, and sustainable beyond the initial study period. Expected Outcomes • Improve patient level outcomes (clinical, behavioural, quality of life) • Reduce health-care utilization and costs (hospital admission, 30-day re-admission, emergency visits, mean annual cost, and cost per acute exacerbation) • Increase # of patients reached with multidisciplinary COPD care • Increase patient adherence to, and healthcare provider uptake of, evidence-based guidelines. Out of Scope • • • • Changes to the Ontario Drugs Benefit Formulary Basic science research New or additional government funding Ongoing industry funding beyond initial study period. • Salaries for new staff at sites The Expert Panel • An expert panel provided evidence-based advice on the design, implementation, and evaluation of integrated multidisciplinary COPD care pathway for patients • The Expert Panel designed a patient care pathway that is intended to: • Improve patient level outcomes • Reduce health-care utilization and costs The Expert Panel • The Expert Panel designed a patient care pathway that is intended to: • Increase the number of patients reached with multidisciplinary COPD care • Increase patient adherence to, and healthcare provider uptake of, evidence based guidelines. Expert Panel Members Co–Chair: MOHLTC - Director, System Policy and Strategy Branch Co–Chair: Director, Research and Development, Pfizer Canada Secretariat MOHLTC • Manager, Chronic Care and Aboriginal Health Unit, Health Policy and Strategy Branch • Team Lead • Senior Policy Advisor • Senior Policy Analyst Expert Panel Clinical Experts • A person living with COPD and on oxygen 24hr/day • Clinical nurse specialist and researcher • Physiotherapist and researcher • Primary care physician at a FHT and a Board Member of Ontario College of Family Physicians • Respirologist and researcher with Institute for Clinical Evaluative Sciences Expert Panel Clinical Experts • Pharmacist with significant government and industry experience • Primary care physician and the Chairperson, Family Physician Airways Group of Canada • Respirologist and a Principal investigator of COPD primary care project, ESC LHIN • Respiratory Therapist, OLA • Respirologist and researcher on costs of COPD to health care system • Respirologist with a MSc in QI VDI Pathway Integrated, inter-professional community-based care with: • Patient needs assessment and self-management plan • Instructions on what to do with an exacerbation • A written medication review and pre-written prescriptions for exacerbations and vaccinations Key features of VDI • A Case Manager coordinates the care with assessment, a self-management plan, education and a referral plan • The Case Manager follows the patient, providing education sessions/referral to needed support services • The designated Case Managers are RNs, RRTs, RPNs, or NPs Key features of VDI Access and referral to complementary services: • Pulmonary rehabilitation/exercise maintenance • Smoking cessation • Social service providers (e.g., mental health) • Home assessments • Remote monitoring (Telehomecare and CCAC) Implementation Support • VDI Project Manager hired • Workshops provided on site – Guidelines, Role of Case Manager, COPD Action Plan, VDI Pathway • Case managers trained - COPD Trec and Spirotrec • Physicians and other HCPs workshop provided on Spirometry Interpretation for Primary Care/ COPD Management Implementation Support • All sites have access to spirometry for objective diagnosis • All sites have access to smoking cessation counselling • Sites provided and trained on a new Clinical Data Repository which also functions as a Clinical Support Tool. • Support for the Evaluation Evaluation • 2 part mixed-methods approach Conduct a qualitative study to look at how well the patient identification process, patient screening and enrollment are working; the usefulness of it being put into routine practice and its effectiveness on patient care coordination; • Evaluate the experiences of different stakeholders regarding different parts of the program (Patients/Caregivers/HCPs/Administrators) Evaluation 2nd part of this evaluation study • Explore whether or not VDI on COPD program improves quality of care, quality of life and other patient outcomes after one year of follow-up. An independent evaluator has been selected to work with the sites to analyze implementation and outcomes. Evaluation • Evaluate the impact of the VDI on COPD on patient outcomes (i.e. clinical, economic and humanistic) after one year of follow-up. • Determine what aspects of the multidisciplinary program (ie, which combinations of services utilized or which multidisciplinary service mix) most contributed to the outcomes. • Evaluate the cost-effectiveness of VDI on COPD program. VDI on COPD The VDI on COPD is being implemented in three regions in Ontario: • Temiskaming Health Link ( North East ON, small towns/ rural) • Toronto Western Family Health Team (Toronto) • Wise Elephant, Family Health Team ( Brampton) Challenges with Implementation • Concerns re staff capacity at each site • Different EMRs and different stages of EMR implementation at the three sites • Ethics approvals required for the Evaluation (delays) • Data sharing agreements required • Data dictionary needed to be defined • Clinical Decision Support tool training Challenges • Need to train all Case Managers on COPD/ Spirometry/GOLD Guidelines (new approach) • Reporting Links - hospital to Primary care site needs to be established • North has no local access to Pulmonary Rehabilitation services • Set up an improved referral to PR for the other sites Successes to Date • Primary Care teams enthusiastic/engaged • Coordinated a chronic disease management approach to COPD • Access to patient education materials/trainings/ workshops • New data collection/clinical decision support tool (ARGI) • Part of an innovative care approach Lessons Learned • Importance of ‘selling’ change to the primary care sector – not dictating it • A great example of how Rx&D and its members were able to align with the current priorities of the MOHLC and how we can successfully work together • We collectively have a common goal, we work out issues related to roles and responsibilities • Need to meet needs of sites, work within their requirements and at their speed Steering Committee Chair: Director, System Policy and Strategy Branch, MOHLTC Membership Rx&D and Funding organizations: • • • • • • • Director, Observational Research, AstraZeneca Canada Senior Manager, Government Relations, AstraZeneca Canada Director, Government Affairs-ON, Rx&D VP, Private Markets and Government Relations, Rx&D Healthcare Affairs Manager, Boehringer-Ingelheim Representative, Novartis Representative, Pfizer Steering Committee MOHLTC • Director, Planning Research and Analysis Branch • Manager, Chronic Disease Management and Prevention Unit (CDMPU) • Senior Policy Advisor, CDMPU • Senior Manager, Drug Benefit Management, Drug Program Services OLA • Vice-President, Fund Development • Director, Respiratory Health Programs • Vice President, Provincial Programs • Program Manager, VDI on COPD VDI on COPD Implementation • A Clinical and Scientific Leadership Panel monitors the integrity, safety, and ethics of the care pathway through implementation. • Meets monthly: organized by MOHLTC • Secretariat: MOHLTC • Membership – Rx&D, OLA, MOHLTC, Evaluation Team, Expert Panel Representatives, Other physicians/researchers