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Nova Transition House
Crisis Line
Outreach & Advocacy Service
Newcomer Assistance
Pro Bono Law Clinic
Counselling
Community Engagement
Nova Transition House
 Safe shelter for women and their children who are fleeing
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abuse
10 Bed facility private location at Richmond
Client receive information, emotional support, practical
assistance with health, childcare, education, and advocacy
Opportunity to learn about options available, safety
planning, financial & legal resources, custody, peacebonds
and restraining orders
Staffed 24 hours a day, 7 days a week
10 Different languages including English, Cantonese and
Punjabi
Crisis Lines
 Professional volunteers provide emotional support and information
for people in distress from 8:00am until midnight daily
 Depression, anxiety, loneliness, interpersonal relationship problems,
financial, mental health issues, suicide, LGTB
 Provide crisis intervention and referral information
 Crisis Line also provides triage and direct links for callers to
Richmond Mental Health Emergency Services
 We marked a milestone of 10,000 calls annually on the crisis lines
Newcomer Assistance Service
 Form Filling
 Employment
 Business Development
 Community Connections
 Accompaniment Services
 Workshops
 Drop-in Welcome Centres
Location & Contact:
Caring place office + Boys and Girls Club in
Delta and other Itinerant sites
279-7077 or
[email protected]
Languages:
Mandarin
Cantonese
Punjabi
Hindi
Urdu
Arabic
Farsi
Tagalog
Spanish
French
Korean
Outreach & Advocacy Service
for Residents & Newcomers
 Employment/Career Planning
Resumés, Employment, Insurance
(EI) Claims
 Housing
Landlord and tenants issues, BC
Housing, Rental Assistance
 Identity Documents
Passport, Permanent Resident Card,
Citizenship Card etc.
 Seniors
Assisted Living /Supportive Housing,
Application to Old Age Security
(OAS)
 Benefits
Income Assistance, Canada Pension
Plan (CPP), WorkSafeBC Claims
 Children
Child Care Subsidy, Tax Benefits
 Medical
 Family
Enrolment in Medical Service Plan
(MSP), MSP Premium Assistance,
PharmaCare
Relationship issues, intergenerational issues
Outreach & Advocacy Service – cont’
 Domestic Violence
 Tax Clinic
Explore options, safety planning, access
Income Tax filling for low-income
to financial & legal resources, custody
families and individuals
assistance, peace bonds, restraining
orders
 Legal Guidance & Referral
Assistance preparation for formal
 Disability & Mental Health
hearings, tribunals and other court
Application for CPP Disability, Persons
proceedings
with Disability (PWD), Persons with
Persistent and Multiple Barriers
 Information & Connection
(PPMB), Transportation Subsidies
CHIMO services and other community
resources
 FREE English Training
Signup for English classes.
 Accompaniment Service
In-person accompaniment to
government offices, legal appointments,
community agencies & Provincial Court
Pro Bono Law Clinics
 Practicing lawyers provide free legal assistance in all areas of the
law to people who cannot afford a lawyer and do not qualify for
legal aid.
 Lawyers do not represent clients in court, but do provide
ongoing legal advice and help clients prepare for court.
 Clinics cover Family Law, Immigration Law, Criminal law,
Personal Injury Law and Civil Law matters.
 By appointment only.
Counselling
 Adult/Youth Crisis and Suicide
Intervention Counselling
 Stopping the Violence Program
 Children Who Witness Abuse
(CWWA)
Community Engagement
(Community Education)
 PIECE OF MIND WORKSHOPS: LIFE EDUCATION FOR YOUTH
 Piece of Mind Workshops build awareness of social, emotional, and mental
health issues that are common in the lives of young people and give
practical tips for reaching out and finding support when these issues begin
to surface. Workshops are delivered in high school classrooms by
professionally trained volunteers. Each workshop focuses on a key topic
and is targeted to a particular age group.
Topics Include:
•SUICIDE AWARENESS
•STRESS MANAGEMENT
•STRESS MANAGEMENT & SUICIDE
PREVENTION FOR ESL CLASSES
•TEEN RELATIONSHIP ABUSE PREVENTION
(TRAP)
•HOW TO LISTEN, HOW TO HELP
•EMPLOYMENT LAW
•FINANCIAL LITERACY
JOIN US IN WALKING WITH PEOPLE
THROUGH CRISIS, HELPING PEOPLE
MAKE SOUND CHOICES.
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