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Phil Gorman, Ph.D. STRATEGIC MANAGEMENT: STRATEGY IMPLEMENTATION 1 Strategy implementation This is the hard part. It is easy to form a strategy, harder to make it happen Need to get all pieces of the organization working in the same direction 2 Strategy implementation 3 Strategy implementation Which is better? 4 Strategy implementation Implementing strategy is the hard part. It is easy to form a strategy, harder to make it happen Need to get all pieces of the organization working in the same direction Imagine a company with 10,000 employees. How do you get them all working in the same direction? 5 General model for implementing strategy Technology Incentives Control 6 General model for implementing strategy “What can I do?” Technology Incentives Control 7 General model for implementing strategy Technology Incentives Control “What should I do?” 8 General model for implementing strategy Technology Incentives Control “What’s going on?” 9 General model for implementing strategy Technology Incentives Control “What’s going on?” Usually involves measurement 10 General model for implementing strategy Examples: •Machinery Technology •Organization structure •Training •Co-workers 11 General model for implementing strategy Incentives •Can be monetary or non-monetary •Can be positive or negative •Can be formal or informal 12 General model for implementing strategy Control •Bureaucratic •Output •Operational •Market •Culture 13 Strategy implementation summary Forming strategy is the easy part; making it happen is the hard part Need to get all pieces of the organization moving in the same direction Technology, incentives, and control are key levers managers have at their disposal 14 Strategy implementation summary Forming strategy is the easy part; making it happen is the hard part Need to get all pieces of the organization moving in the same direction Technology, incentives, and control are key levers managers have at their disposal 15 Strategy implementation summary Forming strategy is the easy part; making it happen is the hard part Need to get all pieces of the organization moving in the same direction Technology, incentives, and control are key levers managers have at their disposal 16 Strategy implementation summary Forming strategy is the easy part; making it happen is the hard part Need to get all pieces of the organization moving in the same direction Technology, incentives, and control are key levers managers have at their disposal 17 Strategy implementation summary Technology, incentives, and control need to each be working and must be aligned If not, then the three-legged table falls over 18