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RMS analysis
HRFU
RMS analysis
Considering the
new RMS system
Introduced to
HFRS recently
and due to go live
01 April.
Presented by
HRFU March05
HRFU
RMS analysis
Definition
The Retained Management System
is designed to:
•Ensure that stations are optimally
manned
•Ensure that if a station is not
manned then control is advised
•Audit Firefighters retained hours
It is important to note that the HRFU
fully supports the above initiatives.
HRFU
RMS analysis
Our concern is based on the actual
solution which is proposed.
If the proposal expects Firefighters to
complete the RMS sheet outside of
drill nights then this is in direct
contravention of the grey book.
However……
HRFU
Definition
Solution failings
RMS analysis
Our concern is based on the actual
solution which is proposed.
If the proposal does not expect
firefighters to complete the form
outside of duty hours, then apart from
on drill nights, the system will be
inaccurate and fail in its primary aims.
HRFU
Definition
Solution failings
RMS analysis
Our concern is based on the actual
solution which is proposed.
In addition the forms which need
completing are;
•Cumbersome
•Overly complicated
•Not user friendly
•Do not properly consider the
handling of data (multiple handling)
HRFU
Definition
Solution failings
RMS analysis
Our concern is based on the actual
solution which is proposed.
In addition, even after an apparent 12
months of trialling. After only a few
weeks of being launched fundamental
changes are being proposed in what
is recorder on the forms and the
colours used.
What sort of trial was this….?
HRFU
Definition
Solution failings
RMS analysis
Our concern is based on the actual
solution which is proposed.
We commend HFRS for holding its
hands up and admitting its failings,
but really, should such a large scale
project have been launched without
the fundamental policies which
underpin being established….
HRFU
Definition
Solution failings
RMS analysis
In conclusion HRFU identify the RMS
as a poorly though through, clumsy
system which fails to deliver on its
most basic precepts.
But criticising is easy, so using the
knowledge and skills of our members
we have formulated a direction for a
solution.
HRFU
Definition
Solution failings
In conclusion
RMS analysis
If we reconsider the requirements of
HRFU
•To audit the availability hours of its
retained workforce (accountability)
•To ensure that stations advise control
if they are not on the run (8/80)
HRFU
Definition
Solution failings
Re-scope the
project
RMS analysis
And consider the life styles of
Retained Firefighters:
•Can have a very transient and
unpredictable life/work
•Cannot/do not want to have to drive
to their fire station to keep data
source updated
•Are usually open to ways in which
the fire cover to the area can be
improved
HRFU
Definition
Solution failings
Re-scope the
project
RMS analysis
In considering the investment of the
current RMS as a guide to accepted
costs:
It is predicted that every firefighter
takes 5 minutes to complete the RMS
a week and there are 300 retained
firefighters.
Cost: £275.00 a week
HRFU
Definition
Solution failings
Re-scope the
project
Costs
RMS analysis
In considering the investment of the
current RMS as a guide to accepted
costs:
It is predicted that every station officer
takes an hour a week to complete the
RMS and there are 45 retained
stations.
Cost: £540.00 a week
Cost: £275.00 a week
HRFU
Definition
Solution failings
Re-scope the
project
Costs
RMS analysis
In considering the investment of the
current RMS as a guide to accepted
costs:
It is estimated that it takes the
administrative staff one day to then
process the information. Say 4
administrative staff at £9.00 an hour
Cost: £288.00 a week
Cost: £540.00 a week
Cost: £275.00 a week
HRFU
Definition
Solution failings
Re-scope the
project
Costs
RMS analysis
Therefore, without considering
materials, other administration etc.
The RMS is costing HFRS £1100.00
a week.
This would then mean that given just a
three month pay back return on
investment you could look for a
system worth £13,000.00
Cost: £288.00 a week
Cost: £540.00 a week
Cost: £275.00 a week
HRFU
Definition
Solution failings
Re-scope the
project
Costs
RMS analysis
Technology is the answer, but what
does technology actually do?
We propose a digital portal which
accepts various inputs from
firefighters allowing them to update
their own status in real time and
possibly pre book time off ahead.
HRFU
Definition
Solution failings
Re-scope the
project
Costs
Proposal
RMS analysis
Input from web
Input from SMS
Central Data System
HRFU
Input from touch
tone phone
Definition
Solution failings
Re-scope the
project
Costs
Proposal
Digital portal
RMS analysis
To be really affective the system
should not be seen as a dumb
receiver of information but an active
real time availability monitor which
reacts off the data it receives. E.g…
HRFU
Definition
Solution failings
Re-scope the
project
Costs
Proposal
Digital portal
RMS analysis
Central Data System
•Advises Control of availability
•Advises station officer if numbers fall below
threshold or appliance drivers not available
•Allows interrogation by station officers to see
who is available
•Can provide forecast of availability
HRFU
Definition
Solution failings
Re-scope the
project
Costs
Proposal
Digital portal
RMS analysis
Most importantly such a system will be
easy to use and be seen as beneficial to
local stations so buy in will be easy and
Firefighters will be willing to use it.
In addition HFRS get real time,
ACCURATE information which also can
be used to monitor individuals availability
by the minute!
HRFU
Definition
Solution failings
Re-scope the
project
Costs
Proposal
Digital portal
Benefits
RMS analysis
We have designed a simple RMS
system which shows how a system
can hold realtime information.
Note this system does not record
availability….yet!
http://www.hrfu.org.uk/pages/demo/index.html
HRFU
Definition
Solution failings
Re-scope the
project
Costs
Proposal
Digital portal
Benefits
Demonstration