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Direct Marketing Broadcast Media Direct Marketing Broadcast Media • Radio – Tailor message to station format – More personal than TV / high involvement – Simple, intrusive, testimonials, celebrity • Videocassettes – Sponsoring a video eliminates clutter – Fulfilment device for high ticket items that need demonstration (NordicTrak) Direct Response Television • Leave production and scheduling to experts • Commercial length: 60-120 seconds • Reach & Frequency not as important as actual response rates, but still useful • Avoid specific time/program buys--too costly. Use ROS (run of station) and specify daypart if product audience is highly segmentable. However, ROS is pre-emptible. Direct Response Television • Look for dayparts that have good viewer demographics, but contain programs that don’t demand attention (reruns, talk, etc) • Seasonality: 1st & 3rd quarters (like print) • Infomercials: very popular but no sure thing--expensive: $100-$500,000 to produce and $30-$40,000 to perform basic tests. Direct Response Television Media Choices: Network • Major networks can still reach most of US TV HH’s, but share continues to decline. • Disadvantages: – Few, if any, 120 seconds spots available – Usually cost prohibitive – Telemarketing inbound blockage is likely to occur with simultaneous national coverage Direct Response Television Media Choices: Spot TV • Most common for direct response • Advantages: – localized, maximize best performing markets – cost-efficient • Disadvantage – more difficult to manage for a national campaign Direct Response Television Media Choices: Network Cable TV • Reaches 65% + of US • Advantages – cost efficient – particularly effective if the network’s audience properly matches your target audience – back-end response outperforms broadcast TV • Disadvantages: limited availability of two minute spots (sometimes even 1 minute) Direct Response Television Media Choices: Local cable • Market-by-market basis; very effective for products with narrow segments • Disadvantages – no two minute slots available – rates (considering number of exposures) are not particularly cost efficient – many media markets require 4 to 5 operators for complete coverage Direct Response Television Media Choices: Syndication • Sponsors market the show (including commercials) to TV stations on a marketby-market basis • Advantages: – unlikely to be preempted & reaches 80-90% US – little telemarketing blockage – allows product-to-program matching • Disadvantage: only 60 seconds & expensive unless you buy “distressed” slots Direct Response Television Creative Tips • • • • Show 800 # 25 seconds of every 60 Immediacy--call this number now! Clarity--clear offer, no room for doubt Lack of retail availability “Not available in stores.” • • • • Limited options--yes or no only Early close--ask for order early & often De-emphasize total price of installments Demonstrations work. Use all features.