Download national federation of voluntary bodies

DISABILITY FEDERATION
BUILDING CAPACITY FOR CHANGE
PETER CASSELLS
SUMMARY OF PRESENTATION
• 1. Context is changing for the sector
• 2.Implications for relationships with service users
• 3. Implications for staff and volunteers
• 4. Implications for relationships with public agencies
• 5. Building leadership/ management capacity in your
sector
CONTEXT IS CHANGING FOR SECTOR (1)
• Recognition of central role of community and voluntary sector
Towards 2016
“community and voluntary activity forms the very core of a vibrant and
inclusive society – healthy community and voluntary organisations are an
important requirement for overall economic and social development – the
community and voluntary sector has a central role to play in delivering the
outcomes envisaged in Towards 2016 in the areas of service provision,
innovation and participation”
“the Government is committed to maximising the contribution of the C&V
sector by deepening the partnership between statutory agencies and
voluntary and community organisations. The Government will engage with
the sector in relation to future frameworks to support this relationship”
CONTEXT IS CHANGING FOR THE SECTOR (2)
•
National Disability Strategy (Disability Act 2005)
•
Education of People with Special Needs Act 2004
•
Forthcoming Charities Legislation
•
Sectoral Plans (six areas )
•
Person centred services +Information and advocacy services
•
Multi – annual funding
•
National Standards
•
Competing for services
•
Social services Inspectorate
CONTEXT IS CHANGING FOR THE SECTOR (3 )
Implications
• Unique Relationship – Unique Form of Governance
Service User/Families/Service Providers/Public Agencies
RELATIONSHIPS WITH SERVICE USERS
• Relationship is changing – Rights of People with Disabilities
• Person centred planning – Assessments/Advocacy
• How to manage needs arising from assessments
• Transition from inappropiate to appropiate services won’t happen overnight
• Share ambition/control with service users and their families for the
management of their care/or occupational service
• Need to think differently – experiment – explore new ways together
• Need for monitoring/evaluation/reconfiguration of services
IMPLICATIONS FOR STAFF AND VOLUNTEERS
• Leadership/management/organisational capacity –The KEY
• Need to build capacity of staff and organisation for new context
• Need to develop a sense of common purpose and shared goals
• Importance of ideas/knowledge/skills/stories of staff
• Importance of cross-functional, problem-solving teams
• Balance between adm. staff and front-line providers
• Decline in number of volunteers – How to professionalise
IMPLICATIONS FOR RELATIONSHIPS WITH PUBLIC AGENCIES
•
Need for your organisations and public agencies to work together
•
Develop shared understanding of new context and expectations
•
Work on developing effective long-term relationship
•
Relationship must cover range of contexts – service provision,
funding, regulation, policy making
•
Key elements of a good relationship:
- a share sense of purpose and strategy with jointly agreed goals
- a problem solving approach with joint practical action on projects
- accountability on both sides not only for public resources but also, through
monitoring and evaluation for outputs and outcomes
- in the evaluation process a high rating to be given to the quality service
experienced by the service user
- a shared understanding of different perspectives and how to manage differences constructively
BUILDING LEADERSHIP AND MANAGEMENT CAPACITY IN YOUR SECTOR
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New context /new relationship with public agencies – exciting but not easy
Maintaining status quo not an option – parameters beyond your control
Need for organisations in the sector to work together
Need to build internal capacity to innovate/think creatively/experiment
Develop networks/learn from each other and from other sectors
Internal resources - is shared services( HR/IT/Accounting) an option?
Opportunity to develop Project on Capacity Building
Commitment in Towards 2016 to provide funds for capacity building