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THE BRODY SCHOOL OF MEDICINE NEW EMPLOYEE ORIENTATION COMMITMENT TO COMPLIANCE: INTRODUCTION TO THE BSOM COMPLIANCE PROGRAM Joan A. Kavuru, JD, RN Director of Compliance, BSOM What is the BSOM compliance program?   A program designed to promote institutional and individual compliance with applicable laws, regulations, and University policies. Controls that are established to prevent, detect, and resolve illegal, unethical or other actions that are not in compliance with University policy. Why have a compliance program?   Imperative to prevent, detect, and correct potential violations of law, regulations, and policies of ECU Support the integrity of the School’s mission: Patient care, education, and research    Institutional reputation Ability to preserve resources to further mission Industry standard   Evolution of compliance program development in health care Federal Sentencing Guidelines and OIG guidance Who implements the compliance program?  Office of Compliance at BSOM      Compliance Committee   Director of Compliance, Joan A. Kavuru, JD, RN Billing Compliance Manager, Charlotte Price, RHIA, CCS-P, CPC (43388) Coding Analyst: A. Michele Lang (43101) Program Assistant: Debra Duncan (45200) Members include various representatives from BSOM and the University Individual Employees at BSOM   Most important resource Have a duty to report issues of concern; no retaliation if reports are made in good faith Code of Conduct     Standards for conduct at BSOM Must read and sign attestation for Code of Conduct Individual commitment to understanding and following the rules and ethical standards Condition of employment Areas of Focus: Billing and Reimbursement  Billing and Reimbursement for Patient Care Services      Education    Highly regulated by Medicare and Medicaid Commercial payor requirements ECU Billing and Documentation Standards Provider billing monitoring New employee education Ongoing education for providers Ensure highest integrity in our billing practices Areas of Focus: Federal Anti-Kickback Statute  Federal Anti-Kickback Statute   Forbids any knowing and willful conduct involving the solicitation, receipt, offer or payment of any kind of remuneration in return for referring an individual or for recommending or arranging the purchase, lease or ordering of an item or service that may be paid for under a federal health care program. Criminal and civil liability for failure to comply. Areas of Focus: Federal Anti-Kickback Statute  Federal Anti-kickback: Regulatory Safe Harbors     Not a “per se” violation of law to be “outside” of a safe harbor Most important consideration is “fair market value” Affects many physician contractual relationships Leases with referral sources (space or equipment), employment and recruitment agreements, “joint ventures,” Areas of Focus: Federal Anti-Kickback Statute  Federal Anti-kickback Statute    Tenet Healthcare $900 million settlement: Part of settlement resulted from hidden kickbacks in physician relocation agreements. Serono $567 million settlement: Serono admitted to providing physicians all-expense paid trips to France to attend conference if wrote 30 new prescriptions for a certain drug. Fresenius Medical Care $385 million settlement: Involved kickbacks to medical directors. Areas of Focus: Stark Law  Federal Prohibition on Physician SelfReferral (Stark Law)     Prohibits referrals between a physician and an entity with which that physician has a financial interest Only certain “designated health services” subject to the Stark Law Civil liability for failure to comply Stark Safe Harbor Regulations Areas of Focus: Stark Law     Governs most financial relationships between physicians and referral sources (even members of same group practice) Space and equipment leases, any type of ownership or compensation relationship, employment arrangements, independent contractor arrangements Examples of requirements:  Written agreements  Term of one year  Compensation “set in advance”  Compensation cannot vary with volume or value of referrals  Fair market value for services/equipment Rapid City Regional Hospital $6.5 million settlement: Provided below-market lease of space to physician group. Areas of Focus: Research Compliance Human Subject Protections  Governed by HHS and FDA rules/Good Clinical Practices  Proper informed consent, must follow protocol, financial disclosures, adverse event/other types of disclosure requirements  Patient safety top priority  Areas of Focus: Research Compliance Several High Profile Cases Involving Breakdown of Human Subject Protections  Jesse Gelsinger     18 year old died in clinical trial at Univ. of Penn involving gene replacement therapy Investigation revealed that PI had a financial interest in the sponsor of the trial which was not adequately disclosed to family Certain safety data was not adequately disclosed to family Shutdown all gene therapy research at U Penn and at several other institutions for a certain time period Areas of Focus: Research Compliance  Clinical Trial Billing    Cannot bill third party payor for items or services being provided “free” in trial or being paid for by the sponsor As Principal Investigator, must be sure to notify institution’s finance department of billing status Medicare now pays for “routine costs” for patients involved in clinical trials, provided that services associated with those costs are not promised “free” or being paid for by the sponsor Areas of Focus: Research Compliance  Time and Effort Reporting Requirements    Research involving federal funding: Must accurately account for time spent on research project Cannot overstate time spent on federally funded projects University of Alabama $3.39 million settlement: Inflated percentage of work effort researchers devoted to projects to more quickly access grant money; also siphoned off money to cover budget shortfalls in other areas and pay people who did not work on projects Areas of Focus: Conflicts of Interest      Most institutions have policies requiring disclosure of significant financial interests in outside entities Financial relationships with pharmaceutical companies, medical device manufacturers, hedge funds, among others represent potential issues Must adequately disclose relationships so patients and institution have full knowledge of potential conflicts Need to manage potential conflicts to avoid impairment of medical decision making and undue influence of outside entities on your practice Remain grounded: If it’s too good to be true it probably is (also, would you want the relationship disclosed on the front page of the local newspaper) False Claims Act    False Claims Act (FCA) prohibits anyone from “knowingly” submitting a false or fraudulent claim for payment “Knowingly” means (i) actual knowledge; (ii) acts in deliberate ignorance of the truth or falsity of the information; or (iii) acts in reckless disregard of the truth or falsity of the information. No proof of specific intent to defraud is required; liability is proven by evidence of deliberate ignorance or reckless disregard of truth of the claim False Claims Act   Damages: Triple damages and penalties of $5,500 to $11,000 per false claim for submission or causing submission of false claim. False claims can result from actions such as billing for services not rendered, upcoding and bundling, kickbacks, lack of medical necessity, false certification. Qui Tam Actions   The FCA allows a private person (a “qui tam relator”) to bring a civil action in the name of the United States. In general, qui tam relators share in any money recovered (including settlements).    If government joins in action, relator is entitled to 15% to 25% of proceeds depending on relator’s contribution to case. If government does not join in action, court may award relator not less than 25% and not more than 30% of proceeds. Exception: Qui tam relators cannot share in proceeds when recovery is against a state institution (e.g., a state university like ECU). Reporting Incidents of Noncompliance   Encouraged to use supervisors, administrators as the first line of reporting of any known incidents of noncompliance. BSOM Compliance Hotline       Available 24 hours a day, 7 days a week Can be anonymous Toll free 1-866-515-4587 No retaliation for good faith reporting of incidents of noncompliance. All good faith reports will be fully investigated. Confidentiality maintained to the fullest extent possible. Office of Compliance at BSOM   Serves as a resource to all faculty and staff Contact information:   744-5200 [email protected]