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Value creation in Telcos G.Alagarsamy Pr.CCA Tamil Nadu Circle Of the five business deadly sins, the first and easily the most common is the worship of high profit margins. Peter F . Drucker Value Questions Is OR wholesome performance metric? Is profit positive cash positive? Is return positive value positive? ROCE Trend-BSNL case ROCE Trend- BSNL Case 15 13.88 12.32 10 5 10.52 10.16 9.19 ROCE(%) 5.06 4.87 1.48 0 20 0102 20 0203 20 0304 20 0405 20 0506 20 0607 20 0708 20 0809 ROCE Trend-BSNL Vs Bharti ROCE Trend-BSNL Vs Bharti ROCE(%) 30 26.2 24.3 24.7 20 10 BSNL Bharti 9.19 5.06 0 2006-07 2007-08 1.48 2008-09 Value Creation ROCE high Is it necessarily value creating? Dynamic Of Performance Metric sophistication Measures of PM Time VBM:Returns, growth, .WACC,FCF CFROI Returns, growth, WACC, Returns, growth, Return EVA/MVA earnings ROE,ROCE ,RONA Single period Ignores WACC Ignores growth EVA-Definition EVA = Net operating profit after tax(NOPAT)- Capital charge = EBIT(1-T)- WACC* CE where WACC : weighted average cost of capital CE : Capital employed =(ROCE-WACC)* CE EVA- Definition EVA is not a percentage return metric- a measure of surplus value –residual income of a business in absolute terms It is closest to the NPV of a project in capital budgeting NPV = ΣEVA/(1+Kc)^t Accounting Profit Vs Economic Profit EBIT Pre-tax profit PAT less interest on loan xxx less tax @ xxx xxx xxx Add interest on loan PAT but before interest (NOPAT) xxx xxx xxx less Capital Charge (WACC on CE) xxx Economic value added xxx Cost of Equity- CAPM Approach RE = RF + β*(RM-RF) Where RE : Expected rate of return from equity RF : Risk free rate of return RM : Expected rate of return from market portfolio RM-RF : Market Risk Premium β : A measure of systematic risk Cost of Equity-CAPM Approach RISK Total risk Unsystematic risk Systematic risk NO of securities in portfolio Cost of Equity- CAPM Approach β = Covariance of stock returns with market returns / variance of market portfolio. A company’s β is the company’s risk compared to the risk of market portfolio. The more a stock moves up and down with the market, the more non-diversifiable risk it has. β of market portfolio is ‘1’ If a stock has a β of ‘2’, it is 2 times more risky than market portfolio. If the β of the stock is 0.5, it is less risky than market portfolio by 0.5 times Capital Asset Pricing Model (CAPM) Risk premium Ex pe cte d ret urn 0.5 1 2 Systematic risk (beta) Weighted Average Cost of Capital (WACC) WACC= (E/D+E)*Ke + (D/D+E)*Kd(1-T) where E= market value of equity D= Book value of debt Ke=Nominal cost of equity Kd=Nominal cost of debt T = Tax rate EVA Adjustments Economic capital= Shareholders equity+ goodwill written off+ Capitalised cumulative unusual loss+ deferred tax+ minority interests+ Total debt NOPAT=Operating profit+ interest expenseunusual gain-taxes Increase Revenue How Do You Achieve EVA Reduce amount of capital use in CA & FA Eliminate Products With Negative Contribution from Product Portfolio. Increase Volume of Sales with Positive Contribution. Reduce Cost of Capital. Value metric Value components Value drivers Revenue Critical Success factors Increase sales volume with positive contribution Increase revenue EBIT(1-t) Operating cost Reduce operating cost EVA WACC Capital charge Reduce WACC/ Optimize leveraging Reduce CE in current assets/Fixed assets (CE)Capital employed Invest in projects/ Products with positive NPV Revenue realization phase CASH Revenue assurance phase CASH CONVE RSION CYCLE A/R INV ASSET CONVE RSION CYCLE ASSET Cap wip Revenue generation phase Y 2006-07 ITEM Y 2007-08 Bharti BSNL BSNL Year 2008-2009 Bharti BSNL Bharti Capital Employed (in Cr) 83091 15660 88672 20414 87989 D/E .06:.94 0.4:0.6 0.04:0.96 04:.0.6 04:0.96 Cost of equity(Ke) (%) 14 12.5 14 12.5 14 12.5 Cost of debt(Kd) (%) 12 10 12 10 12 10 WACC (=D/D+E)*Kd(1-T) +(E/D+E)*Ke 13.66 11.3 13.77 11.3 13.77 11.3 PAT (in Cr) 7805.87 4259.6 3009.39 6700.8 574.85 8499.9 NOPAT(Net Operating Profit After Tax) =PAT+ (interest) (in Cr) 8585.28 4562 3871.99 7106.2 1018.35 11251.7 Capital Charge(=capital employed at the beginning*WACC) (in Cr) 11350.23 1769.65 12210.13 2306.87 12116.08 3578.12 EVA=NOPAT-Capital charge (in Cr) (2764.95) 2792.35 (8338.23) 4799.33 (11907.73) 7673.58 31664 04:.0.6 Value Creation- BSNL Vs Bharti Value Creation- BSNL Vs Bharti 7673.58 10000 EVA 5000 2792.35 4799.33 0 Y 2006-07 -5000 -2764.95 -10000 -15000 BSNL Y 2007-08 Y2008-09 -8338.23 -11907.73 Bharti Value Creation Trend- BSNL Case Y 2003-04 Y2008-09 Capital Employed (in Cr) 54612 87989 D/E 0.12:0.88 04:0.96 Cost of Equity(%) 14 14 Cost of Debt(%) 12 12 WACC 13.33 13.77 PAT 5976 574.85 NOPAT 6064 1018.35 Capital Charge 7279 12116.08 EVA (1215) (11907.73) Sales and Opex Impact on Value CreationBSNL Vs Bharti BSNL Bharti Sales Opex Sales Opex Y 2006-07 39715.11 31465.66 18519.6 13894.1 Y 2007-08 38053.4 33636.43 27025.0 19766.9 Increase 4.18 (Decrea se) % 6.89 45.9 42.26 Y 2008-09 34354.21 36961.5 29113.6 2.13 36.8 47.28 35811.92 Increase (5.89) (Decrea se) % Working Capital Leverage Sensitivity of ROI to change in the level of current assets WCL = CA/(TA-ΔCA) in case of decrease in current assets =CA/(TA+ΔCA) in case of increase in current assets where CA= Gross CA, FA=Net fixed assets, ΔCA=Change in the level of current assets ROI will increase /decrease by WCL depending on decrease/increase of current assets WCL and Value Creation- BSNL Vs Bharti 2006-07 2007-08 2008-09 BSNL Bharti BSNL Bharti BSNL Bharti Net FA 57933.90 21060.4 54698.49 27595.1 54320.88 37167 CA (Gross) 53747.88 4171.4 58058.43 6298.4 57748.61 9735.5 TA 111681.78 25231.8 112756.92 33893.5 112069.49 46902.5 WCL= CA/(TA∆CA) (10% reduction in CA) 0.51 0.17 0.54 0.19 0.54 0.21 Impact on ROI ROI will increase by 5.1% ROI will increase by 1.7% ROI will increase by 5.4% ROI will increase by 1.9% ROI will increase by 5.4% ROI will increase by 2.1% ROCE(%) 9.19 26.2 5.06 24.3 1.48 24.7 WCL and Sensitivity Analysis-BSNL Case (200809) CA Reducti on (%) 0.1 WCL 0.54 0.574 0.610 0.649 0.694 0.746 0.806 0.877 0.961 3 ROI will increas e by (%) 5.43 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 11.49 18.29 25.96 34.71 44.75 56.42 70.14 86.48 Cash Lurking in the Business (CLIB) Y 2008-09 BSNL (in Cr) Bharti (in Cr) a) Accounts Receivable 4720.54 1826.2 b) Inventory 4572.58 96.3 c) Accounts payable 7952.92 - d) CLIB (a+b)-c 1340.2 1922.5 e) Idle Cash 38134.30 1124.1 f) Total Idle Cash (d+e) 39474.5 3046.6 Current Assets Optimality Policy Liquidity Profitability Risk A High Low Low B Average Average Average C Low High High Value Creation- How BSNL Stacks up EVA- Value Drivers Y 2003-04 Y2008-09 CAGR (%) Sales (Cr) 33918.59 35811.92 1 Opex (Cr) 17201.52 25387.55 6.83 Current Assets (Cr) 27584.69 57748.61 13.09 Gross Block (Cr) 95287.89 132242.91 5.59 Net Fixed Assets (Cr) 62861.68 54320.88 (2.45) WACC 0.12:0.88 0.04:0.96 Almost Unlevered Value Creation-How Bharti Stacks up EVA- Value Drivers Y 2006-07 Y2008-09 CAGR (%) Sales (Cr) 18519.6 36961.5 25.85 Opex (Cr) 11069.9 21773.7 25.24 Current Assets (Cr) 4171.4 9735.5 32.55 Gross Block (Cr) 27426.6 51622.1 23.44 Net Fixed Assets 21060.4 (Cr) 37167.0 20.80 WACC 11.3% Kept lower Value Creation- BSNL Vs Bharti Value Drivers BSNL performance Bharti performance Sales Growth Stagnant Steep Opex growth Moderate but Revenue High but Revenue growth growth < Opex growth matches with the Opex growth Opex as percent of Sales 70.89 % 58.91% Current Assets Moderate High CA as percent of Sales 160% > Sales 26.34% CA( without Cash) as percent of Sales 54.77% Cash conversion efficiency low 23.29% Cash conversion efficiency high Gross Block Low High Net Block Negative growth; Old assets milked Increase How to achieve EVA >0? Tighten working capital managementUse techniques like supply chain management, e-procurement etc in a big way How to achieve EVA >0? Put in place value based metric in project appraisal at the micro level to have a line of sight at the value creation at macro level (e.g NPV) How to achieve EVA >0? Reduce operating cost-The key is business process re-engineering- Have process groups instead of cadre groups in charge of every one thousand customers FG1 C1 PG1 CG1 FG2 C2 PG2 CG2 FG3 C3 PG3 CG3 FGm Cn m*n process flows FG: Functional Group C: Customer PGn CGn n process flows PG: Process Group CG: Customer Group How to achieve EVA >0? Capital spending need not be value creating Capital conserving can also be value creating. Earn more profit without using more capital Invest capital in high return projects Identify the areas/products where capital has not to be deployed /has to be deployed Value unlocking- Infrastructure sharing Value Creation-Cost Sharing Vs Cost Non-sharing Value Driver With Sharing – Impact Without SharingImpact Gross Revenue Given Given Less OPEX (Excluding Decrease interest) Increase EBDIT Decrease Increase Less Interest (only for a Decrease portion of the asset shared financing involved) Increase PBDT Decrease Increase Less Depreciation (only Decrease for the shareable component) Increase PBT Decrease or/and negative Probability margin Increase and positive of positive High No or very low Tenancy Ratio x 1.0x 2.0x 3.0x Towers Nos 1000 1000 1000 Total Tenants Nos 1000 2000 3000 Rent per tenant per month Rs 32500 32500 32500 Recoverable charges per tenant per tower per month Rs 21000 21000 21000 Total Rev Rs in Cr 64.2 128.4 192.6 Recoverable charges per tower per month Rs 21000 21000 21000 Non recoverable expenses per tower per month Rs 16000 16000 16000 Total Expenses Rs in Cr 44.4 69.6 94.8 EBITDA Rs in Cr 19.8 58.8 97.8 31 46 51 EBITDA margin (%) Depreciation Rs in Cr 17.6 17.6 17.6 EBIT Rs in Cr 2.2 41.2 80.2 Interest Rs in Cr 14.6 14.6 14.6 PBT Rs in Cr -12.4 26.6 65.6 Tax Rs in Cr 0.0 9.0 22.3 PAT Rs in Cr -12.4 17.6 43.3 -19 14 22 PAT margin (%) How to achieve EVA >0? Look at the capital structure-Is it optimal and value creating? How to achieve EVA >0? Introduce EVA linked compensation/ bonus at all operating and supervisory levels New Developments- Impact on Value Creation MNP MVNOs How to achieve EVA >0? Introduce Balanced Score Card approach as strategic and performance metric at all business unit levels-SSA, Circle, Corporate levels Value Propositions Financial Customers Internal Business Process Learning and Growth Economic Value Added Accounts Operating receivable expenses Customer Satisfaction On-time delivery Shorter cycle time L A G G I N G LeadingLagging Continuum Lower rework Process quality Employee Skills Adapted from Kaplan and Norton (Jan-Feb 1996) Employee morale Employee suggestions L E A D I N G Value opportunity lost Value Attrition Investment in Mobile /ADSL not accelerated Investment in Basic stagnant-Low capital Base- Incremental capex sliding Gro wth Market share 80%At the decline phase of the life cycle-Still focusing Com petiti ve Old processes intact Fin anci als Low cost debt retired- Moving towards unlevered statusHigh WACC Lear ning Self centric work cultureStill vertical structure Market share 20%At the growth phase of the life cycleNot pushed enough Value Six sigma measuresProject /team work processes not yet started Accumulating idle cash-No radical growth ideas Customer centric work culture not yet institutionalized Telcos-EVA values (Dec 2000) Company Industry EVA ( in US $ thousands) China mobile,Hong kong Wireless (1,817,509) Sing Tel Fixed 590,855 Korea Telecom Fixed (1,023,279) Telecom Malaysia Fixed (385,662) China Unicom Wireless (435,969) Chunghwa Telecom (Taiwan) Fixed 523,962 Taiwan Cellular Wireless 149,200