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Colorado Insurance Law and Cleft Lip and Cleft Palate Coverage Dayle Axman, FLMI, ACS, AIE, AIS Colorado Division of Insurance October 10, 2015 Introduction to the Division of Insurance  Regulate insurance to ensure that insurance rates are not excessive, inadequate, or unfairly discriminatory  Give consumers the greatest choice of policies at the most reasonable cost possible  Permit and encourage open competition between insurers on a sound financial basis •CRS 10-1-101 Finance and Administration  Actuarial  Financial Examiners  Corporate Affairs  Rates and Forms  Life and Health  Property and Casualty  Financial Affairs  Market Regulation Consumer Affairs  Consumer Affairs Life and Health  Property and Casualty   Senior Health Insurance Program (SHIP/SMP)  Compliance  Licensing and Investigations Consumer Protection  Consumer Affairs  Complaint process  Referral to Market Regulation for enforcement action  Referral to Licensing and Investigations  Market Regulation   Market Analysis Targeted Market Conduct Examinations Consumer Affairs  Education  13,000 calls, emails and written inquiries  Consumer Recoveries (Fiscal Year 2014-2015)  $7,436,522 for all lines of insurance How do I know if my plan is a Colorado-regulated plan? Check your member ID card: Does it have a “CO-DOI” designation on it? If so, Colorado insurance laws apply and the Division can help you. What Can’t the Division Help With?  Individual policies issued in other states  Health plans that are “self-funded” by employers  Single employer plans where the master contract is issued in another state  Medicare and Medicaid  Federal employee benefit plans Cleft coverage mandates in other states 15 other states have some type of mandated coverage*:  California  New York  Connecticut  North Carolina  Florida  South Carolina  Indiana  Texas  Louisiana  Vermont  Maryland  Virginia  Massachusetts  Wisconsin  Minnesota * According to CleftAdvocate.org and the internet Section 10-16-104(1)(c)(II), C.R.S. Effective July 1, 1975 Generally covers cleft lip, cleft palate, or any condition or illness which is related to or developed as a result of the cleft lip or cleft palate and there is no age limit. Provides medically necessary coverage for:  Oral and facial surgery Coverage (continued)  Surgical management and follow-up care by plastic and oral surgeons  Prosthetic treatment, such as:  Obturators  Speech appliances  Feeding appliances Coverage (continued)  Orthodontic treatment  Prosthodontic treatment  Habilitative speech therapy  Otolaryngology treatment  Audiological assessments and treatment Other Requirements  If there is also a dental policy:  It must provide full coverage for all orthodontics or dental care needed.  May apply the same copayment provisions that apply to other conditions or procedures covered by the policy. Where do I go to ask a question or to file a complaint? If you have a Colorado plan:  Call (303)894-7490 or 1-800-930-3745  www.dora.colorado.gov/Insurance  Complaints – file electronically through our website or send us a letter DOI Mission: Promote compliance and enforce laws to help protect consumers 15