Download Data Analyst and Application Support Officer

Responsible
for
the
analysis and support of
Web based ICT systems,
progressing upgrades and
implementations
in
accordance
with
the
corporate
standards
associated with Change
July 2015
2
2
2
2
2
3
2
Experience



Support, develop and roll
out new applications within
the SharePoint
environment.
PM
Degree level or relevant
experience desirable
Project Management
desirable
Systems or Business
Analysis essential
CO
Working in conjunction
with the Web Manager /
SharePoint
Technical
Lead to ensure the
availability, performance
and
security
of
the
Council’s
SharePoint
environment,
corporate
website and web based
applications.
Tand PW
W4 (with no
line
Management)
Behaviours from role map
MCH
Data Analyst
and
Application
Support
Officer
(SharePoint
and Web)
Indicative Experience
DforourC
+ Duties/responsibilities
Probable
with
reference
to Qualifications
behaviours
LourP
Team
grade
SofF
Job Title





Awareness of
SharePoint 2010 Farm
Administration and
Configuration.
Experience of
developing workflows
based on data
requirements and
analysis.
Administering and
configuring Microsoft
SQL Server
Databases.
Understanding of
Windows Server
technologies including
Active Directory.
Good Analytic and
Problem Solving
Skills.
Supporting ICT
Applications
Managing Meetings
Running Training
Control,
Security
and
Project Management.
Working within a team,
under supervision and
developing the specialist
skills
as
defined.
Undertaking a significant
role in large projects and
analysing and solving
problems
independently
must be demonstrated as
the role develops.
Generic responsibilities




July 2015
To provide the service
in accordance with the
Council’s Vision &
Values statements
To work effectively
with colleagues in
delivering
a
high
quality service through
excellent team working
and
good
communication
To provide excellent
customer service
To work in a flexible
manner and to be
willing to undertake


Sessions
Giving Presentations
Managing small
projects
Specialist Skills:







Good knowledge of
database applications
within a Windows
platform.
Knowledge of
SharePoint 2010 at a
Farm Administration
and Configuration
level.
Thorough
Understanding of
Relational Database
Concepts
Working knowledge of
SQL query language
and stored
procedures.
Excellent Analytic and
Problem Solving
Skills.
Understanding of the
Application of XML
and XSLT.
Good Knowledge of
legislation relating to
Data Protection and
Freedom of
Information



other
duties
as
reasonably requested
including outside of
office hours
Adoption
and
development of new
ways of working
To manage projects in
accordance with the
Councils
project
management
standards.
To ensure that all ICT
Upgrades/Implementat
ions adhere to the
WBC Change Control
Process
Key areas of responsibility:
Strategy & Planning

Ensure that ICT
colleagues are fully
informed of any ICT
support, maintenance
and Project
implementation issues
that arise in a timely
manner.
Acquisition & Deployment
July 2015




Knowledge of C#
development within
the .Net Framework
Good knowledge of
Windows PowerShell
Working knowledge of
Microsoft Visual
Studio 2012 and
Team Foundation
Server 2012.
Knowledge of
SharePoint 2013



Work closely with 3rd
party software
suppliers to facilitate
the successful
completion of ICT
Upgrades and/or
Implementations
Demonstrate a
thorough
understanding of the
deployment of
Applications in a Citrix
Environment
Ability to deploy and
support complex MultiTiered Applications
Operational Management:


July 2015
Work closely with the
Web Manager /
SharePoint Technical
Lead to ensure the
availability and
performance of the
Council’s SharePoint
environment.
Work closely with Web
Manager / SharePoint
Technical Lead to
ensure the availability





July 2015
and performance of
corporate Websites,
Web Applications and
Databases.
Assess the feasibility
of upgrade projects,
improvements, and
other conversions.
Define hardware and
software standards in
conjunction with
application 3rd party
suppliers and other
members of ICT.
Monitoring of
Database Availability
and Backups
Ensure that the supply
of data to 3rd party
suppliers has been
fully assessed, as
suitable to provide,
and satisfies the
requirements of our
corporate security
policies
Ensure that the
management of data
satisfies the
requirements of our
corporate security
policies
Data Analyst
and
Application
Support
Officer
(SharePoint
and Web)
W5 (with no
line
Management)
Key
Areas
Responsibility:
of
As per W4 responsibilities +
The post holder must be able
to demonstrate a good level
of knowledge in all the skills
relevant to their area of
responsibility including the
ability to supervise and
support colleagues. A high
level
of
business
and
technical skills is required.
Undertaking the
management and training
of colleagues in
accordance with
operational objectives as
agreed with the Web
Manager / SharePoint
Technical Lead.
Strategy & Planning

July 2015
Participate in the
development of ICT
strategies in
collaboration with the
Web Manager /
Degree level or relevant
experience desirable
Project Management
desirable
Systems or Business
Analysis essential
Experience
3+ years of W4 skills +









SharePoint 2010 Farm
Administration and
Configuration.
SharePoint
development including
developing Web Parts
using required
specialised skills.
Experience of
developing complex
workflows based on
data requirements and
analysis.
Administering and
configuring Microsoft
SQL Server
Databases.
Understanding of
Windows Server
technologies including
Active Directory.
Excellent Analytic and
Problem Solving
Skills.
Supporting ICT
Applications
Managing Meetings
Running Training
Sessions
2
3
3
2
2
3
2

SharePoint Technical
Lead.
Conduct research and
make
recommendations on
products, services,
protocols, and
standards in support of
software procurement
and development
efforts.


Specialist Skills:


Acquisition & Deployment

Taking a higher level
of responsibility for
task defined for the
W4 role, advising
and supporting
colleagues at that
level to undertake
the tasks assigned to
them.



Operational Management:


July 2015

Assess the feasibility
of upgrade projects,
improvements, and
other conversions.
Define hardware and
software standards in
conjunction with
Giving Presentations
Managing medium
sized projects


Good knowledge of
database applications
within a Windows
platform.
Detailed knowledge of
SharePoint 2010 at a
Farm Administration
and Configuration
level.
Thorough
Understanding of
Relational Database
Concepts
Working knowledge of
SQL query language
and stored
procedures.
Excellent Analytic and
Problem Solving
Skills.
Understanding of the
Application of XML
and XSLT.
Good Knowledge of
legislation relating to
Data Protection and
Freedom of
Information
C# development

application 3rd party
suppliers and other
members of ICT.
Proactively analyze
corporate databases to
ensure the quality and
integrity of Data.






Data Analyst
and
Application
Support
Officer
(SharePoint
and Web)
July 2015
W6 (no line
management)
Key areas of responsibility:
The post holder must be able
to demonstrate an excellent
level of knowledge in all the
skills relevant to their area of
responsibility including the
ability to supervise and
support colleagues. A high
level
of
business
and
technical skills must be
displayed when working with
the business areas to drive
and embed ICT within the
business processes.
Represent ICT on business
Degree level or relevant
experience desirable.
ICT
Certification
/
Accreditation or relevant
experience essential.
Project
management
certification or training
desirable.
within the .Net
Framework
Good knowledge of
Windows PowerShell
Working knowledge of
Microsoft Visual
Studio 2012 and
Team Foundation
Server 2012.
Knowledge of
SharePoint 2013
Woking knowledge of
SharePoint Designer
2010/2013
Working knowledge of
InfoPath 2010/2013
Working knowledge of
Nintex Workflow 2010
5+ years experience of
W5 skills plus



Managing Meetings
Running Training
Sessions
Managing medium
sized projects
Special Skills
•
Excellent
knowledge of
database
2
3
3
3
2
3
3
groups within the Council
As per W 5 responsibilities +
•
Strategy & Planning



July 2015
Design and
implement short and
long term strategic
plans to further
develop transactional
functionality over the
internet to increase
Citizen self service.
Design and
implement short and
long-term strategic
plans to ensure
resource capacity for
databases and
applications
managed within the
team to meet existing
and future
requirements.
Conduct research
and make
recommendations on
products, services,
protocols, and
standards in support
of software
procurement and
development efforts.
•
•
•
•
•
•
•
applications within a
Windows platform.
Detailed knowledge
of SharePoint 2010
at a Farm
Administration and
Configuration level.
Excellent
Understanding of
Relational Database
Concepts
Excellent
knowledge of SQL
query language and
stored procedures.
Excellent Analytic
and Problem
Solving Skills.
Excekllent
knowledge of the
Application of XML
and XSLT.
Excellent
Knowledge of
legislation relating
to Data Protection
and Freedom of
Information
Details knowledge
of C# development
within the .Net
Framework
Excellent
knowledge of
Windows
PowerShell
Acquisition & Deployment

Assist with the
selection of suppliers
to define
requirements for 3rd
party software
suppliers to facilitate
the successful
completion of ICT
Upgrades and/or
Implementations
Operational Management
 Mentoring and
Management of
Colleagues
July 2015
•
•
•
•
•
Knowledge of
Microsoft Visual
Studio 2012 and
Team Foundation
Server 2012.
Experience in using
SharePoint 2013
Excellent
knowledge of
SharePoint
Designer 2010/2013
Excellent
knowledge of
InfoPath 2010/2013
Excellent
knowledge of Nintex
Workflow 2010