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Business Process Overview 5. Business Process: Overview R SAP AG Unit Purpose The purpose of this unit is to expand on the introduction of the SAP R/3 System by explaining how it supports business processes. ?SAP AG SAP20 SAP R/3 Overview (Internation 5-1 Business Process Overview Unit 5 Topics Business Process Overview Business Processes SAP R/3 Functionality R SAP AG Unit Topics This unit consists of the following main topics: ?SAP AG Business Processes SAP R/3 Functionality SAP20 SAP R/3 Overview (Internation 5-2 Business Process Overview Business Processes and SAP R/3 Functionality Manufacturing Planning & Execution Procurement Customer Order Management Financial/Management Accounting & Reporting R SAP AG Business Processes and SAP R/3 Functionality There are four main business processes in most businesses: ?SAP AG Manufacturing Planning and Execution Procurement Customer Order Management Financial/Management Accounting and Reporting SAP20 SAP R/3 Overview (Internation 5-3 Business Process Overview Business Processes and SAP R/3 Functionality SOP: Sales Operation Planning (Forecast) MPS: Master Production Scheduling MPS uses sales information (forecast and actual) to generate production plans. Production plans specify “We need X amount of Y by date T1.” MRP: Material Requirement Planning MRP uses sales plan and production plan to generate raw material requirements. (“Z amount of material W is needed by date T2.”) Planned Order: Production requests forecast. Production Order: Actual production requests The complete integration of the SAP R/3 System makes it possible to represent business processes in the system irrespective of the application. Industrial enterprises focus on value-added chains that may affect the logistic process chains Sales, Manufacturing and Purchasing/Procurement. The figure shows that planning, controlling, reporting and information management is possible along the logistic value-added chains. Controlling can be executed for different business functions such as Procurement, Manufacturing, Sales, etc. ?SAP AG SAP20 SAP R/3 Overview (Internation 5-4 Business Process Overview ?SAP AG SAP20 SAP R/3 Overview (Internation 5-5 Business Process Overview Business Processes and SAP R/3 Functionality Manufacturing Planning & Execution R SAP AG Business Process and SAP R/3 Functionality Manufacturing Planning and Execution Process Manufacturing Planning and Execution refers to the process of recognizing demand, netting requirements, planning for the production and/or procurement of materials, and capacity to satisfy the demand. The SAP R/3 application modules that support this process are: ?SAP AG • Materials Management (MM) • Financial Accounting (FI) • Sales and Distribution (SD) • Production Planning (PP) • Controlling (CO) • Human resources (HR) Its functionality includes the following: • Sales and Operations Planning (SOP) • Master Production Scheduling (MPS) • Material Requirements Planning (MRP) • Shop floor control • Production Order (Execution, Management, Processing) SAP20 SAP R/3 Overview (Internation 5-6 Business Process Overview ?SAP AG • Logistics Information System (LIS) • Product costing • Capacity Requirements Planning (CRP) • Bills of Material (BOM) • Routing • Work centers SAP20 SAP R/3 Overview (Internation 5-7 Business Process Overview Business Process: Overview Manufacturing ForeForecast cast Sales SalesOper. Oper. Planning Planning MPS MPS MRP MRP Manufacturing: Manufacturing: Execution Execution Order Order Settlement Settlement Inventory Inventory Capacity Capacity Costing Costing Planning, Planning,Reporting Reporting and andAnalysis Analysis R SAP AG Business Process Overview Manufacturing Planning and Execution The Manufacturing Planning and Execution process encompasses the forecasting of demand; the closed loop planning phase; and the control of the production activities through inventory valuation, order settlement, and product costing. For our scenario in the following unit, the major functions that are related to this process are: ?SAP AG • Master Production Scheduling (MPS) • Materials Requirements Planning (MRP) • Planned Order Processing • Production Order • Goods Issue • Production Order Receipt SAP20 SAP R/3 Overview (Internation 5-8 Business Process Overview Business Processes and SAP R/3 Functionality Procurement Process Procurement refers to the process of requisitioning, vendor sourcing, purchasing, receiving, and paying for materials and services to be used throughout the organization. The SAP R/3 application modules that support this process are: • Materials Management (MM) • Financial Accounting (FI) • Production Planning (PP) • Controlling (CO) • Plant Maintenance (PM) Its functionality includes the following: ?SAP AG • Reorder point planning • Requisitions • Source determination • Request for quotation processing • Contracts/scheduling agreements (Blanket PO) • Purchasing • Receiving SAP20 SAP R/3 Overview (Internation 5-9 Business Process Overview ?SAP AG • Inventory update • Invoice verification • Payment • Purchasing Information System (PurchIS) SAP20 SAP R/3 Overview (Internation 5-10 Business Process Overview Business Process Overview Procurement Requirement Requirement for forGoods/ Goods/ Services Services Purchase Purchase Order Order Goods Goods Receipt Receipt Invoice Invoice Verification Verification Vendor Vendor Payment Payment Planning, Planning,Reporting Reportingand andAnalysis Analysis R SAP AG Business Process Overview Procurement The Procurement process encompasses the purchasing of goods and services from recognition of the requirement through final vendor payment for the goods or services received. For our scenario in the following unit, the five major functions that are related to this process are: ?SAP AG • Purchasing requisition • Purchase order processing • Goods receipt • Invoice receipt/verification • Payment SAP20 SAP R/3 Overview (Internation 5-11 Business Process Overview Business Processes and SAP R/3 Functionality Customer Order Management Process Customer order management refers to the process of taking orders, checking availability, delivering goods, invoicing customers, and receiving payment. The SAP R/3 application modules that support this process are: ?SAP AG • Sales and Distribution (SD) • Financial Accounting (FI) • Materials Management (MM) • Production Planning (PP) • Controlling (CO) Its functionality includes the following: • Pre-sales activity • Sales order processing • Inventory sourcing • Delivery • Billing • Customer payment • Customer support (question resolution) SAP20 SAP R/3 Overview (Internation 5-12 Business Process Overview • ?SAP AG Sales Information System (SIS) SAP20 SAP R/3 Overview (Internation 5-13 Business Process Overview Business Process Overview Customer Order Management Pre-Sales Pre-Sales Activities Activities Sales Sales Order Order Processing Processing Inventory Inventory Sourcing Sourcing Delivery Delivery Billing Billing Customer Customer Payment Payment Planning, Planning,Reporting Reporting and andAnalysis Analysis R SAP AG Business Process Overview Pre-Sales Activities: Request for quotes Inventory Sourcing: Decide to produce or purchase what customer needs. Customer Order Management The Customer Order Management process encompasses order handling from the first customer contact in marketing through receiving final payment for goods and services delivered. For our scenario in the following unit, the four major functions that are related to this process are: ?SAP AG • Sales order processing • Customer delivery • Customer billing • Customer payment SAP20 SAP R/3 Overview (Internation 5-14 Business Process Overview Business Processes and SAP R/3 Functionality Financial/Management Accounting & Reporting R SAP AG Business Processes and SAP R/3 Functionality Financial/Management Accounting and Reporting Process Financial/Management Accounting and Reporting refers to the process of planning, recording, and monitoring business events by report and analysis. The SAP R/3 application modules that support this process are: ?SAP AG • Financial Accounting (FI) • Controlling (CO) Its functionality includes the following components: • General ledger • Special purpose ledger • Cost center accounting • Profit center accounting • Profitability analysis • Internal order accounting SAP20 SAP R/3 Overview (Internation 5-15 Business Process Overview Business Process Overview Overview Reporting & Analysis Financial/Management Accounting & Reporting Structure & Organization Daily Activities Period. Processing Planning & Forecasting BUSINESS PROCESS FOUNDATION R SAP AG Business Process Overview Period Processing is conducted at the end of each month, and at the end of a year. Financial/Management Accounting and Reporting The Financial/Management Accounting and Reporting process encompasses the planning, recording, and monitoring of business events. Each of the three previous business processes have links to the Financial/Management Accounting and Reporting process. The major functions related to this process for our scenario in the following unit are: ?SAP AG • General ledger accounting • Legal and management reporting SAP20 SAP R/3 Overview (Internation 5-16 Business Process Overview Discussion R SAP AG ?SAP AG SAP20 SAP R/3 Overview (Internation 5-17