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Trauma Informed Care
The participant will understand:

Sources of potential trauma and complex
trauma for individuals served by child serving
systems.

Impact of trauma on emotional and
behavioral functioning

Principles of trauma-informed systems.

Ways to decrease the possibility that those
seeking services and staff experience trauma.
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“an emotional shock that creates significant and
lasting damage to a person’s mental, physical and
emotional growth.”
Traumatic experiences can significantly alter a
person’s perception of themselves, their
environment, and the people around them. In
effect, trauma changes the way people view
themselves, others and their world.
Can impact safety, well-being, permanence.
This is Anna at age one.
This is Anna years later –
in a mental institution.
What happened?
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70‐80% of mental health clients have severe trauma histories

In state hospitals, estimates range up to 95%
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90% or more of women in jails and prisons are victims of
physical or sexual abuse
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Up to 2/3 of men and women in substance abuse treatment
report childhood abuse or neglect
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Similar statistics exist for foster care, juvenile justice,
homeless shelters, welfare programs, etc

Boys who experience or witness violence are 1000 times more
likely to commit violence
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Children & women
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American Indian/Alaska Native
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Veterans
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Refugees and immigrants
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People who are homeless
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People who are institutionalized in mental
health or criminal justice systems
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Annual Direct Costs: Hospitalization, Mental
Health Care System, Child Welfare Service
System, Law Enforcement = $33,101,302,133.
Annual Indirect Costs: Special Ed, Juvenile
Justice, Mental Health & Health Care, Criminal
Justice System, Lost Productivity =
$70,652,715,359.
Total Annual Cost: $103,754,017,492 (over $184
million dollars a day).
Economic Impact Study. (September, 2007). Prevent Child Abuse America
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NOT a diagnostic category
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A series of experiences that elicits feelings of
terror, powerlessness, & out-of-control
psychological arousal; result in survival driven
behaviors, thoughts, emotions, & needs

Often misinterpreted & assigned as symptoms
of disorders (depression, Bipolar Disorder,
ADHD, Oppositional Defiant Disorder, Conduct
Disorder, Attachment Disorder, etc.)
Exposure to Trauma
Trauma can be:
•A single event
•A connected series of events
•Chronic lasting stress
Trauma is under-reported and under-diagnosed.
(NTAC, 2004)
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Loss of a loved one
Abandonment
Accidents
Homelessness
Community/school
violence
Bullying, including
cyber-bullying
Domestic violence
Neglect
Frequent moves
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Serious medical Illness
Physical abuse
Sexual abuse
Emotional/verbal
abuse
Man-made or natural
disasters
Witnessing violence
Terrorism
Refugee and War Zone
trauma.
Types of Trauma
A single traumatic event
that is limited in time.
The experience of multiple
traumatic events.
Acute
Trauma
Chronic
Trauma
Vicarious
Trauma
Complex
Trauma
Both exposure to chronic trauma, and
the impact such exposure has on an
individual.
System
Induced
Trauma
The traumatic removal from home,
admission to a detention or residential
facility or multiple placements within a
short time.
Trauma can occur at any age.
Trauma can impact
anyone.
Bridging the gap between
childhood trauma and
negative consequences later
in life.
50% of study participants
reported at least one adverse
childhood experience
25% reported at least two or
more untreated trauma
Heart
Disease
4 or more
traumatic
experiences
shorten life
expectancy by 20
years
Chronic
Lung
Disease
Immune
Diseases
Adverse
Childhood
Experiences
Liver
Disease
Cancer
Diabetes
Mental
Illness
4 or more
traumatic
experiences
shorten life
expectancy by 20
years
Relationship
Problems
Suicide
Adverse
Childhood
Experiences
Substance
Abuse
Behavior
Problems
Poor SelfEsteem
Can cause impairments in many areas of
development & functioning, including:

Attachment – Difficulty relating to &
empathizing with others; believe the world to be
uncertain & unpredictable
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Biology – problems with sensation & movement,
including hypersensitivity to physical contact &
insensitivity to pain; physical symptoms &
increased medical problems
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Mood Regulation – difficulty identifying &
controlling emotions & internal states
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Behavioral Control - poor impulse control,
self-destructive behavior, aggression, risk
taking behavior
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Dissociation – feeling detached, as if
observing something happening to them that
is not real
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Cognition – difficult focusing & completing tasks or
anticipating future events; learning difficulties &
problems with language development
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Self-concept – feeling shame/guilt; low self-esteem,
disturbed body image
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Loss & Betrayal - loss of part(s) of their life; distrust
of others
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Powerlessness – perceive self as victim; have no say
in what happens to them; unable to control their
lives, etc.
Exposure to Trauma
It is an individual’s
experience of the
event, not necessarily
the event itself that is
traumatizing.
Protective
Factors
TRIGGERS
For trauma survivors, it is different…
Triggers
Seeing, feeling, hearing, smelling something that reminds us of past trauma
Activates the alarm system…
The response is as if there is current danger.
Thinking brain automatically shuts off in the face of triggers.
Past and present danger become confused.
We all have buttons that can be pushed…
Our experience.
A trauma survivor’s
experience.
Your response is keyNonTrauma
Informed
Response
Trigger
Trigger
Negative
Outcome
Trauma
Informed
Response
Positive
Outcome
Protective Factors
• Parental/caregiver resilience
• Social connections
• Knowledge of parenting and child development
• Concrete support in times of need
• Nurturing and attachment/social and emotional
competence of children
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Trauma specific treatments are designed
specifically to address symptoms of trauma
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Trauma‐informed services incorporate
knowledge about trauma in all aspects of
service delivery.
TRAUMA INFORMED CARE
Providing the foundation for a basic understanding of the psychological,
neurological, biological, and social impact that trauma and violence have
on many of the individuals we serve.
Incorporates proven practices into current operations to deliver services
that acknowledge the role that trauma plays in the lives of most of the
individuals entering our systems.
(NCTIC)
Don't look where you fall, but where you slipped. ~African Proverb
“It’s about the right to have a
present and a future that are not
completely dominated and
dictated by the past.”
Karen Saakvitne
TRAUMA INFORMED PRACTICE
Trauma Informed
Non-Trauma Informed
Recognition of high prevalence of
trauma
Lack of education on trauma
prevalence & “universal”
precautions
Recognition of primary and cooccurring trauma diagnoses
Over-diagnosis of Schizophrenia &
Bipolar D., Conduct D. & singular
addictions
Assess for traumatic histories &
symptoms
Cursory or no trauma assessment
Recognition of culture and practices
that are re-traumatizing
“Tradition of Toughness” valued as
best care approach
TRAUMA INFORMED PRACTICE
Trauma Informed
Non-Trauma Informed
Power/control minimized - constant
attention to culture
Keys, security uniforms, staff
demeanor, tone of voice
Caregivers/supporters –
collaboration
Rule enforcers – compliance
Address training needs of staff to
improve knowledge & sensitivity
“Patient-blaming” as fallback
position without training
Staff understand function of
behavior (rage, repetitioncompulsion, self-injury)
Behavior seen as intentionally
provocative
TRAUMA INFORMED PRACTICE
Trauma Informed
Non-Trauma Informed
Objective, neutral language
Labeling language: manipulative,
needy, “attention-seeking”
Transparent systems open to
outside parties
Closed system – advocates
discouraged
(Fallot & Harris, 2002; Cook et al., 2002, Ford, 2003, Cusack et al., Jennings, 1998, Prescott, 2000)
Is alcohol/substance abuse a desperate attempt at selfhealing?
(Felitti, et al, 1998)
Trauma Informed Systems
UNIVERSAL PRECAUTIONS
Presume that every person in a treatment setting has been
exposed to abuse, violence, neglect, or other traumatic
event(s).
“What has
happened to you?”
Though no one can go back
and make a brand new start,
anyone can start from now
and make a brand new
ending.
Carl Bard
Trauma is when
people live with
more fear than
hope.
Trauma
Recovery
is when
people live
with more
hope than
fear…
How kids cope with trauma determined by:
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How they experience what they are exposed to
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Who they were exposed to in their traumatic
past
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What they are exposed to in the present
environment
Trauma-Informed Care provides a new
paradigm under which the basic premise
for organizing services is transformed
from
“What’s wrong with you?”
“What happened to you?”
38
S
U
C
C
E
S
S
What
happened
to you?
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Maximize child’s sense of security
Assist youth in reducing overwhelming
emotion.
Help youth make new meaning of trauma
history & current experiences.
Address impact of trauma & subsequent
changes in youth’s behavior, development &
relationships.
Coordinate services with other
agencies/systems.
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Utilize comprehensive assessment of trauma
experiences & their impact on development &
behavior to guide services
Support & promote positive & stable
relationships in the life of the youth.
Provide support & guidance to the youth’s
family & caregivers.
Manage professional & personal stress.
When an agency takes the step to become
trauma-informed, every part of its
organization, management, & service
delivery system is assessed & potentially
modified to include a basic understanding of
how trauma impacts the life of individuals
seeking services.
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Trauma-informed organizations, programs, &
services are based on an understanding of the
vulnerabilities or triggers of trauma survivors
that traditional service delivery approaches
may exacerbate, so that these services &
programs can be more supportive and avoid
retraumatization.
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Provides the foundation for a basic
understanding of the
psychological, neurological,
biological, and social impact that
trauma and violence have on
many people.
Incorporates proven practices into
current operations to deliver
services that acknowledge the role
that violence and victimization
play in the lives of most of the
individuals entering our systems.
44
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The provision of “trauma-informed care” is a
seminal concept in emerging efforts to address
trauma in the lives of children, youth and adults.
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In a trauma-informed system, trauma is viewed as
“a defining and organizing experience that forms
the core of an individual’s identity.”
Source: Harris, M. and Fallot, R.D. (Eds), 2001
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Characteristics of trauma-informed services
 Incorporate knowledge about trauma—prevalence,
impact, and recovery—in all aspects of service
delivery
 Hospitable and engaging for survivors
 Minimize re-victimization
 Facilitate recovery and empowerment
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Understanding of Trauma
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Understanding of the Consumer/Survivor
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Understanding of Services
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Understanding of the Service Relationship
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Understanding of Trauma
 Traumatic events are not rare; experiences of life
disruption are pervasive and common.
 The impact of trauma is seen in multiple, apparently
unrelated life domains.
 Repeated trauma is viewed as a core life event around
which subsequent development organizes.
 Trauma begins a complex pattern of actions and reactions
which have a continuing impact over the course of one’s
life.
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Understanding of the Consumer/Survivor
 An integrated, whole person view of individuals and their
problems and resources
 “Symptoms” are understood not as pathology but
primarily as attempts to cope and survive; what seem to
be symptoms may more accurately be solutions
 A contextual, relational view of both problems and
solutions
 Appropriate and collaborative responsibility allocation
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Understanding of Services
 Primary goals are empowerment and recovery
 Survivors are survivors; their strengths need to be
recognized
 Service priorities are prevention driven
 Service time limits are determined by survivor selfassessment and recovery/healing needs
 Risk to the consumer is considered along with risk to the
system and the provider
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Understanding of the Service Relationship
 A collaborative relationship between the consumer and
the provider of her or his choice
 Both the consumer and the provider are assumed to have
valid and valuable knowledge bases
 The consumer is an active planner and participant in
services
 The consumer’s safety must be guaranteed and trust must
be developed over time
Safety: Ensuring physical and emotional safety
Trustworthiness: Maximizing trustworthiness,
making tasks clear, and maintaining appropriate
boundaries
 Choice: Prioritizing consumer choice and control
 Collaboration: Maximizing collaboration and
sharing of power with consumers
 Empowerment: Prioritizing consumer
empowerment and skill-building
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Services designed specifically to address violence,
trauma, and related symptoms and reactions.
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The intent of the activities is to increase skills and
strategies that allow survivors to manage their
symptoms and reactions with minimal disruption to
their daily obligations and to their quality of life, and
eventually to reduce or eliminate debilitating
symptoms and to prevent further traumatization
and violence.
“Don't
ever take a fence
down until you know why
it was put up.”
-Robert Frost
Screening & Assessment
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Trauma-informed care refers not only to the
recognition of the pervasiveness of trauma,
but also to a commitment to identify and
address it early, whenever possible.
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Numerous assessment/diagnostic issues
complicate the identification & treatment of
trauma.
Screening
Assessment
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Identification of PTSD or sub-threshold PTSD
symptoms is complicated by the fact that
these symptoms mimic symptoms of anxiety
and depression
Many individuals with PTSD also abuse
alcohol and drugs
If trauma screening isn’t conducted, these
individuals are usually treated as people with
just depression, or just anxiety, or other
diagnoses
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Individual is exposed to traumatic event in
which:
 They experienced, witnessed, or were confronted
with event/events that involved actual or
threatened death or serious injury to themselves
or others
 Response to event included intense fear,
helplessness, or horror
 Combat-related PTSD vs. non-combat related
Three categories of symptoms:
1. Re-experiencing; 2. Avoidance; 3. Arousal
1. Re-experiencing:
 Recurrent re-experiencing of trauma, i.e.
flashbacks, nightmares, intrusive thoughts or
images
 Intense psychological and/or physiological
reactions to external or internal cues that
represent some aspect of the traumatic event(s)
2. Avoidance Symptoms
 Persistent avoidance of stimuli associated with
the trauma, i.e.
▪
▪
▪
▪
▪
▪
Thoughts, feelings, conversations
Activities, people, places
Impaired memory of aspects of trauma
Reduced interest or participation in usual activities
Feeling detached/estranged from others
Restricted range of affect (i.e. unable to feel
loving/loved)
▪ Sense of shortened lifespan
3. Persistent symptoms of increased arousal
 Difficulty falling asleep or staying asleep
 Frequent irritability or angry outbursts
 Impaired concentration/focus
 Hypervigilance
 Exaggerated startle response
Step 1: Ask primary screening questions (complete the circle for any positive response)
Screening Questions for Mental Health
 Have you ever been worried about how you are thinking, feeling, or acting?
 Has anyone ever expressed concerns about how you were thinking, feeling, or acting?
 Have you ever harmed yourself or thought about harming yourself?
Screening Questions for Substance Abuse
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Have you ever had any problem related to your use of alcohol or other drugs?
Has a relative, friend, physician, counselor, or other person been concerned about your drinking or
other drug use or suggested that you cut down or stop drinking/using?
Have you ever said to another person, “No, I don’t have an alcohol or drug problem,” when you
questioned yourself and felt, maybe I do have a problem?
Screening Questions for Trauma
 Have you ever been hit, kicked, choked, or received a more serious punishment from a parent or other
adult?
 Has anyone ever touched you in a sexual way or made you touch them when you did not want to?
 Have you had an experience that was so frightening, horrible, or upsetting that you have nightmares,
upsetting thoughts or memories that come to your mind against your will or have bodily reactions (felt
numb or detached from others/surroundings, been constantly on guard/watchful or easily startled, fast
heartbeat, stomach churning, sweatiness, dizziness, etc.) when you are reminded of the event?
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Make your environment, policies, procedures
and interactions empowering, collaborative,
safe, and respectful?
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Include trauma survivors as evaluators,
informants, and members of your team?
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Ensure that staff trauma is also a part of your
plan?
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Questions?
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Florida Dept. of Children & Families Children’s Mental Health,
Jane B. Streit, Ph.D., Sr. Psychologist, 2010.
National Child Traumatic Stress Network, Child Welfare Trauma
Training Toolkit, 2008.
http://www.cdc.gov/ace/prevalence.htm
Kerker & Dore (2006). Mental health needs and treatment of
foster youth: Barriers and opportunities, American Journal of
Orthospychiatry, 76(1), 138-147.
Pynoos & al., Issues in the developmental neurobiology of
traumatic stress. Annals of the New York Academy of Sciences, 821,
176-193.
Perry, B. (2003). The cost of caring: Secondary traumatic stress and
the impact of working with high-risk children and families. The Child
Trauma Academy.
Pecora et al., Assessing the effects of foster care: Early results from
the Casey National Alumni Study. Casey Family Programs.