Download Customer Serving Specialist

BRETT JOHNSON
1298 Tapadero Dr. Unit #B Dewey, AZ 86327  480-599-6214  [email protected]
CUSTOMER SERVING SPECIALIST
Career Summary
Sonora Quest Laboratories- Client Services 04/2013 – 08/2013
Improved trust and developed relationships with new and existing clients. Liaison between hospitals, doctor’s offices, patient
service centers, and patients. Corrected errors associated with customer blood work. Informed hospitals and doctor’s of patients
lab results. Added any additional testing to blood work as requested.
Walmart Pharmacy- Pharmacy Technician 04/2012 – 04/2013
Added 20 new customers to the pharmacy. Worked closely with the Pharmacist to ensure safety, dispensing, dosing, and proper
handling of medications. Educated patients on how to get the most benefits out of their insurance plan. Acted as a liaison
between insurance companies, doctors, and patients to solve any medication problems.
Massage Envy- Massage Therapist 12/2010- 02/2012
Promoted positive healing energy to each and every client through a variety of massage modalities. Spread the love and the joy
about each person’s natural innate ability to heal themselves. Enhanced client’s lives by reducing their pain while forging
strong lasting relationships.
24 Hour Fitness: Front Desk Customer Service/Sales 11/2006 – 08/2008
Provided the best possible customer service for new and existing members, increased membership sales, increased sales of
personal training packages, and promoted the health benefits of supplements.
Cryptologist: U.S. Navy, Gaeta, Italy, Aurora, CO 2002-2006
Intercepted and interpreted time sensitive top secret classified data to World Wide broadcast users.
Skill Assets
Passion for nutrition, and dietary supplements.
Bachelors Degree to become a Nutritionist by Spring 2016
Accountability: Holding myself accountable for actions whether they have positive or negative results. Compassion:
Possessing the ability to move people and be moved by people
Diligence: Improving my knowledge on what I do not know; while being able to bridge personal weakness’s through
networking.
Honesty: Knowing how to take the road least desired; not taking shortcuts but instead persevering.
Integrity: Not wavering in definiteness of purpose always doing what is right.
Quality: Paying attention to detail and providing customers with services from the heart and products of uncompromising
quality.
Education
Maricopa Community College 2012:
Associate of Science Degree
Cortiva Institute of Massage Therapy 2010
Arizona State Massage Therapy License
Pima Medical Institute 2007
Pharmacy Technician Certification