Download Radiology (X-Ray) – Competency Checklist

Blount Memorial Hospital
Maryville, Tennessee
RADIOLOGY DEPARTMENT
Radiology (X-Ray) – Competency Checklist
Job Title: Receptionist
Effective Date: N/A
Revision Date: 8-14-07
Page: 1 of 2
Position Control #: 7210-0172
Employee Name:
Competency Statement: Demonstrates the ability to successfully perform the following.
Description
I.
Critical Behaviors
A. Answers telephone properly.
B. Greets patients as they arrive for exams.
C. Retrieves appropriate information from patient
concerning exam.
D. Insures that the patient has a written order for the
exam scheduled.
E. Communicates with physicians, physicians’ office
staff and with patients concerning scheduling and
reports.
F. Follows the department and hospital policy
concerning release of information.
G. Enters orders via computer correctly.
H. Places orders in correct section boxes.
I.
Schedules patients for ultrasound and x-ray.
J.
II.
Uses the information system for locating proper
demographics for patient use.
Equipment – Demonstrates and employs knowledge
and use of:
A. Fax machine.
B. Information systems.
C. Tube system.
D. Computers.
E. Copiers.
F.
III.
Telephones.
Age Specific
A. Employee can demonstrate the knowledge necessary
to provide care appropriate to the age and ability of
the patient served – pediatrics, adolescents, adults,
and aging adults.
B. Is sympathetic and patient.
Yes
No
Date
Observer
Comments
Blount Memorial Hospital
Maryville, Tennessee
RADIOLOGY DEPARTMENT
Radiology (X-Ray) – Competency Checklist
Job Title: Receptionist
Effective Date: N/A
Revision Date: 8-14-07
Page: 2 of 2
Position Control #: 7210-0172
Employee Name:
Description
Yes
No
Date
Observer
Comments
C. Provides for the patient’s privacy and comfort.
IV.
Infection Control
A. Employee can describe universal precautions and can
give 2 examples of protective equipment used in the
department.
B. Employee has attended an infection control class in
the past year.
C. Employee can state the difference between infectious
waste and non-infectious waste. Knows how to
distinguish the different waste containers and where
to find them.
V.
Safety
A. Employee has attended the yearly safety class.
B. Employee can state the Code Red (fire) procedure.
C. Employee can identify the department’s fire
evacuation route.
D. Employee can state the difference between internal
and external disasters, the employee’s role and the
department’s role if a disaster occurs.
VI.
Hazard Communication
A. Employee can state 2 examples of how a MSDS can
be used in the workplace.
B. Employee can state 2 chemicals used in the
department, the appropriate PPE for handling, and
the proper disposal of each if a spill occurs.
C. Employee can state 2 sources for locating an MSDS.
VII.
Confidentiality
A. Employee can state the confidentiality policy.
B. Employee can identify the “Release of Information”
policy
Date Completed
C:\sbdoc\job…\rad..\receptionist - competency
Employee Signature
Supervisor Signature