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Square company
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INFORMATION
ABOUT OUR FOCUS ORGANIZATION
Corporate Focus:
SQUARE’s vision, its mission and its objectives are to emphasize on the quality of product,
process and services leading to growth of the company imbibed with good governance.
VISION
SQUARE wants see business as a means to the wellbeing of the investors, employees and the
society at large, leading to accretion of wealth through financial and moral gains as a part of the
process of the human civilization.
MISSION
Its mission is to provide quality & innovative healthcare relief for people, maintain stringently
ethical standard in business operation also ensuring benefit to the shareholders and other
stakeholders.
OBJECTIVE
Its objectives are to conduct transparent business operations within the legal & social frame
work with aims to attain the mission reflected by our vision.
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Corporate Governance:
Top Management: Board of Directors
As per provisions of the Article of Association, Board of Directors holds periodic meetings to
resolve issue of policies and strategies, recording minutes/decisions for implementation by the
Executive Management.
Executive Management:
The Executive Management is headed by the Managing Director, the Chief Executive Officer
(CEO) who has been delegated necessary and adequate authority by the Board of Directors. The
Executive Management operates through further delegations of authority at every echelon of
the line management. The Executive Management is responsible for preparation of segment
plans/sub-segment plans for every profit centers with budgetary targets for every item of goods
& services and is held accountable for deficiencies with appreciation for exceptional
performance. These operations are carried out by the Executive Management through series of
committees, sub-committees, ad-hock committees, standing committees assisting the line
management.
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SQUARE first ventured into the textile sector with the establishment of the first unit of the
SQUARE Textile Ltd. in 1997. A year later the establishment of the second unit followed. Today it
has one of the most sophisticated vertically integrated set-ups in the country. SQUARE Group's
ventures in the textile arena are: SQUARE Textiles Limited, SQUARE Spinnings Limited, SQUARE
Knit Fabrics Limited and SQUARE Fashions Limited.
SQUARE Textiles Ltd.
Year of Establishment
Unit 1: 1997; Unit 2: 1998
Manufacturing Business
100% Cotton Ring Spun Yarn for Hosiery
Target Market
Export Oriented Readymade
Garments Industry
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Investment
Unit 1: US$ 20.00 million,
Unit 2: US$ 13.50 million
Financial Status (2005)
Annual Turnover: US$ 34.00 million
SQUARE Spinnings Ltd.
Year of Establishment
2000
Manufacturing Business
100% Cotton OE Rotor
Yarn for Hosiery
Target Market
Export Oriented Readymade
Garments Industry
Investment
US$ 12.00 million
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Financial Status (2005)
Annual Turnover: US$ 16.00 million
SQUARE Knit Fabrics Ltd.
Year of Establishment
2001
Commencement of Production
June 2002
Manufacturing Business
Knit Fabric Production
Target Market
Export Oriented Readymade Garments
Investment
US$ 20.00 million
Financial Status (2005)
Annual Turnover: US$ 16.40 million
SQUARE Fashion Ltd.
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Year of Establishment
2001
Commencement of Production
June 2002
Manufacturing Business
Readymade Knit Apparel
Target Market
Europe and USA
Investment
US$ 15.00 million
Financial Status (2005)
Annual Turnover: US$ 25.33 million
SQUARE Toiletries Ltd. started its journey in 1988 with a single product as a separate division of
SQUARE Pharmaceuticals. In 1994, SQUARE Toiletries Ltd. becomes a Private Limited Company.
At present, STL is the country's leading manufacturer of international quality cosmetics and
toiletries with over 50 products.
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Currently, STL is Carrying out its production in its two automated plants at Rupsi and Pabna.
Depending on the nature of products, formulation and packaging, STL has product specific
machinery. STL uses raw materials from the world renowned suppliers like Dragoco, Firmeuich
etc. STL always performs international standard production process which follows the Good
Manufacturing Practice (GMP).
Financial Status (2003-04)
Annual Turnover : US$ 24.19 million
Growth : 5%
In 2001, SQUARE Consumer Products Ltd started its operation as an individual company. Within
a very short span of time SCPL has drawn the attention of the consumers by providing quality
products and preferred services.
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Year of Establishment
2001
Commencement of Production
June 2001
Manufacturing Business
Powdered spices (Chili, Turmeric, Cumin, Coriander & mixed spices) and ethnic snacks.
Target Market
Bangladesh and currently being exported to countries like USA, UK, UAE, Italy, Germany, Saudi
Arabia, Kuwait & South Korea .
Investment
US$ 15.00 million
Financial Status (2005)
Annual Turnover: US$ 15.80 million
The vacuum in the quality data connectivity within distributed offices for online systems inspired
SQUARE to diversify into the information and communication technology (ICT) sector. SQUARE
InformatiX Ltd. pioneered and commissioned the first of its kind VSAT Control Center with
capacity to control 16,000 VSATs at Gazipur to provide the most secured, reliable and cost
effective data communication within and outside the country.
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Apart from the communication solution, SQUARE InformatiX Ltd. also have long experiences in
providing complex network solution, deployment of integrated Enterprise Resource Planning
system and provider of Corporate Internet Services.
Microserve Ltd.
Microserve Ltd., a subsidiary of SQUARE InformatiX Ltd., was chosen by Microsoft Corporation
as the sole Market Development Partner for Bangladesh for all Microsoft products.
AgriBiotech Project :
SQUARE has setup a plant tissue culture laboratory to develop agricultural/agro processing
sector in the country and is committed to bring improved quality planting materials and year
round production through AgriBiotech. The major activities of AgriBiotech is to provide disease
free, stress free, high yielding seed & seedlings such as potato, banana, ginger, turmeric and
some flowers including varieties of orchids to the farmer & nurserymen to solve quality seed
problems in this agro based country.
Well equipped around 4000 SQUARE feet tissue culture laboratory is situated at Uttara, a
convenient location, having careful designing and planning, facilitated to produce 10,00000
seedlings per year. The other activities of this project will be of research and development in the
field of Biotechnology to protect some of endangered medicinal plant and to bring some new as
cane, rattan, bamboo which is almost extinct in the country.
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The hospital is nearing completion at a cost of over US$ 40 million and is scheduled to go into
operation in mid 2006.
Focused to provide International standard healthcare services at an affordable price SQUARE
Hospitals Ltd. is a multi-disciplinary hospital with specialty in Cancer, Cardiac and Pediatrics. One
stop state of the art Diagnostic Services will be it’s another major service. The hospital will be
exclusively managed by Bumrungrad Hospital International of Thailand, only US accredited
hospital in Asia.
The 300-bed hospital is located in the city center. 1200 patients can be served per day by its out
patient department through it’s 60 exam room. Housed in an 18 storied building covering
40,000 sq. meters the facility can also accommodate 200 cars in its 3 basement parking areas
Dedicated to bring the nature’s best for human health
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SQUARE is the one of the leading Pharmaceuticals of the country. SQUARE is dedicated to
advance technology and the pioneer in introducing innovative ideas.
SQUARE HERBAL & NUTRACEUTICALS LTD. - an endeavor of SQUARE Group that has been
evolved to ensure the availability of modern Herbal Medicines to the people of this country. To
ensure modern Herbal Medicines, the company is -
─
Dealing with the products of natural sources that have scientific data to prove their
clinical indications and efficacy.
─
Operating a GMP compliant manufacturing plant and quality assurance that are in line
with the practices of developed world.
─
Sourcing raw materials from the renowned suppliers only.
─
Ensuring the products having quality assurance commensurate to SQUARE’s quality
policy.
─
Involving highly qualified, skilled and well trained personnel in manufacturing,
marketing, sales and distribution.
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Price in Theory
In ordinary usage, price is the quantity of payment or compensation for something.
People may say about a criminal that he has 'paid the price to society' to imply that he has
paid a penalty or compensation. They may say that somebody paid for his folly to imply
that he suffered the consequence.
Economists view price as an exchange ratio between goods that pay for each other. In
case of barter between two goods whose quantities are x and y, the price of x is the ratio
y/x, while the price of y is the ratio x/y.
This however has not been used consistently, so that old confusion regarding value
frequently reappears. The value of something is a quantity counted in common units of
value called numeraire, which may even be an imaginary good. This is done to compare
different goods. The unit of value is frequently confused with price, because market value
is calculated as the quantity of some good multiplied by its nominal price.
Theory of price asserts that the market price reflects interaction between two opposing
considerations. On the one side are demand considerations based on marginal utility,
while on the other side are supply considerations based on marginal cost. An equilibrium
price is supposed to be at once equal to marginal utility (counted in units of income) from
the buyer's side and marginal cost from the seller's side. Though this view is accepted by
almost every economist, and it constitutes the core of mainstream economics, it has
recently been challenged seriously.
There was time when people debated use-value versus exchange value, often wondering
about the Diamond-Water Paradox (paradox of value). The use-value was supposed to
give some measure of usefulness, later refined as marginal benefit (which is marginal
utility counted in common units of value) while exchange value was the measure of how
much one good was in terms of another, namely what is now called relative price.
Price in Real Life
Price, though sounds simple, is very difficult to explain. This simple term may mean different
things to different people. Traditionally, by price we mean the amount of money we pay or
charge for a product or service. Price must therefore be conceived of as a multidimensional
process involving change of asset, proving service, obtaining service, maintenance of assets, day
to day expenses and many more.
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We can easily find that price is related with every aspect of our life. If we take one day a
person’s life for our experiment we can easily decide what is price and how it is a part of our
every day life.
For example we have chosen Mr. X. He lives in Mohammadpur with his family. He has to pay a
certain amount of money to the owner of the flat as he is living in it. This price is called rent. He
usually wakes up 7 am in the morning. He then prepare for his office. He takes the bus for which
he has to bought a ticket and pay for the ticket. This expense is called fare. When he arrives at
his office his boss congratulates him and says that he has got promotion and his salary will be
increased. This is another kind of price because he has achieved it with hard work. Few hours
later a person comes to his desk and offers money if he helps the person illegally. He refused to
do so. This offer is also a price called bride. After a while he goes to the bank for official work the
bank officer said he has got taka 1300 interest in his account. This amount of money is also a
price called interest. Later he went to pick up his son from the school and paid exam fees and
the tuition. These types of payments are also a dimension of price. So we can see that price is
related in our everyday life.
What a price should do
A well chosen price should do three things :
achieve the financial goals of the firm (eg.: profitability)
fit the realities of the marketplace (will customers buy at that price?)
support a product's positioning and be consistent with the other variables in the
marketing mix
o price is influenced by the type of distribution channel used, the type of
promotions used, and the quality of the product
price will usually need to be relatively high if manufacturing is
expensive, distribution is exclusive, and the product is supported by
extensive advertising and promotional campaigns
a low price can be a viable substitute for product quality, effective
promotions, or an energetic selling effort by distributors
From the marketers point of view, an efficient price is a price that is very close to the
maximum that customers are prepared to pay. In economic terms, it is a price that shifts
most of the consumer surplus to the producer.A good pricing strategy would be the one
which could balance between the Price floor(the price below which the organisation ends
up in losses) and the Price ceiling(the price beyond which the organisation experiences a
no demand situation).
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Definitions of Pricing
The effective price is the price the company receives after accounting for discounts,
promotions, and other incentives.
Price lining is the use of a limited number of prices for all your product offerings. This is
a tradition started in the old five and dime stores in which everything cost either 5 or 10
cents. Its underlying rationale is that these amounts are seen as suitable price points for a
whole range of products by prospective customers. It has the advantage of ease of
administering, but the disadvantage of inflexibility, particularly in times of inflation or
unstable prices.
A loss leader is a product that has a price set below the operating margin. This results in a loss to
the enterprise on that particular item, but this is done in the hope that it will draw customers
into the store and that some of those customers will buy other, higher margin.
Types of Pricing
Fixed Pricing
A model of pricing in which a project is undertaken by the service provider for a pre-agreedupon price is called fixed pricing. One advantage is that it's easy for the client to budget for the
project. Two disadvantages are that the service provider may overestimate costs beforehand for
possible unforeseen conditions or cut corners during the project to compensate for expenses
that are higher than anticipated. The service provider will charge a premium for a fixed price
relative to the risks involved. It is appropriate for the efficiency of deals.
Dynamic Pricing
Dynamic Pricing refers to fluid pricing between the buyer and seller, rather than the more
traditional fixed pricing. Current models for dynamic pricing include auctions, reverse auctions
(where buyers set the price they are willing to pay and then sellers bid for their business),
trading exchanges, price matching, quantity pricing, and group pricing systems. Typically these
systems will better reflect the true market value of the product involved. Examples of dynamic
pricing in e-commerce today include eBay and Priceline.com
Fixed Pricing Vs Dynamic Pricing
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Today many organization use dynamic pricing. Internet has given us the opportunity to have
dynamic pricing. It is beneficiary for the sellers as well as buyers. Now,
Buyers can
charge lower prices, reap higher margins.
monitor customer behavior and tailor offers to individuals
change prices on the fly according to changes in demand or costs
Sellers can
get instant price comparisons from thousands of vendors
find and negotiate lower prices
Both Buyers and sellers can
negotiate prices in online auctions
Our focus: SQUARE Bangladesh
SQUARE has been using fixed pricing strategies for almost all of its products. If we take one of
their segments for our experiment then we can easily conclude that. We have chosen
for our analysis. SQUARE has been setting fixed price for their products. If someone want to
know detail information including price of any product of SQUARE he can do it by consulting
directly with SQUARE Sales and Service department or with the help of internet. For example we
have searched for the product Protein Plus Meril Shampoo and the following information. From
this information we can easily conclude that SQUARE has been using fixed price strategy.
Category:Shampoo
Product Name : Protein Plus Meril Shampoo
No of S- No. of
Net Weight Gross
No of MAvailable
Dimension Dimension Dimension
C per
pack per per MWt.
Carton Per
packs
Length
Width
Height
M-C
S-C
C(KG)
(KG)
20 FCL
No of MCarton Per
40 FCL
USD
500ml
4
12
24
25.92 0.43
0.23
0.49
619
1238
15.5
100ml
12
24
28.8
31.1
0.39
0.5
0.44
350
699
8.25
200ml
6
24
28.8
31.1
0.42
0.31
0.53
435
869
14.25
1000ml
4
6
24
25.92 0.37
0.27
0.53
567
1133
14
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Factors to Consider When Setting Prices
The company has to consider many factors in setting its price. A company’s pricing decisions are
affected by both internal company factors and external environmental factors.
Internal
ExternalFactors
Factors
External Factors
Marketing
Nature of the
objectives
market
and
Marketing
mix
demand
strategy
Competition
Costs
Other
Organizational
environmental
considerations
factors(economy,r
esellers,
government)
Nature of the
market and
demand
Competition
Other
environmental
factors(economy,
resellers)
government)
Marketing
strategy
mix
Pricing
Decision
Figure: Factors affecting price decisions
Marketing mix
strategy
Costs
Organizational
considerations
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Costs
Organizational
considerations
Internal Factors Affecting Pricing Decisions
There are some internal factors affecting pricing include the company’s marketing objectives,
marketing mix strategy, costs and organizational considerations.
Marketing Objectives:
The company first has to decide what it wants to accomplish with its particular product offer. If
the company has selected its target market and positioning carefully, then its marketing-mix
strategy, including price, will be fairly straightforward.
The clearer a company’s objectives, the easier it is to set price. A company may seek additional
objectives. Common objectives include survival, maximum current profit, maximum current
revenue, maximum sales growth, maximum market skimming, product-quality leadership.
Survival:
Companies pursue survival as their major objective if they are plagued with overcapacity,
intense competition, or changing consumer wants. To keep the plant operating and the
inventories turning over, they will cut prices. Profits are less important than survival. As long as
prices cover variable costs and some fixed costs, the companies stay in business. However,
survival is only a short-run objectives. In the long run, the firm must learn how to add value or
face extinction.
Maximum current profits:
Many companies try to set the price that will maximum current profits. They estimate the
demand and costs associated with alternative prices and choose the price that produces
Maximum current profits, cash flow, or rate of return on investment.
There are problems associated with current profit maximization. This strategy assumes that the
firm has knowledge of its demand and cost functions; in reality, these are difficult to estimate.
Also, by emphasizing current financial performance the company may sacrifice long-run
performance, ignoring the effects of other marketing-mix variables, competitors’ reactions, and
legal restraints on price.
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Our focus: SQUARE Bangladesh
This business segment of SQUARE has been using this objective as their short term goal.
SQUARE’s investment in this segment for Unit 1 is US$ 20.00 million and for Unit 2 is US$ 13.50
million. But its annual turnover is around US$ 34.00 million. So we can easily find that this
segment of SQUARE has been focused on maximizing current profit. Again we have known from
one of their top executives that they are concerned about China and India in this sector. So they
are trying to maximize their current profit as long as possible.
Maximum current revenue:
Some companies set a price that maximizes sales revenue. Revenue maximization requires
estimating only the demand function. Many managers believe that revenue maximization will
lead to long-run profit maximization and market-share growth.
Maximum sales growth:
Some companies want to maximize unit sales. They believe that a higher sales volume will lead
to lower unit costs and higher long-run profit. They set the lowest price, assuming the market is
price sensitive. This practice is called market-penetration pricing.
The following conditions favor setting a low price:
(1) The market is highly price sensitive, and a low price stimulates market growth;
(2) Production and distribution costs fall with accumulated production experience;
(3) A low price discourages actual and potential competition
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Our focus: SQUARE Bangladesh
SQUARE has set the price of some of its consumer products at a lower rate than others. By this
strategy they are maximizing their sales growth. If we take one of SQUARE’s one of the
consumer product ‘Radhuni Gura Moshla’ then we can see that SQUARE has set its price at the
lowest possible level to maximize sales growth. If the prices of some kind of products are very
low then 1 or 2 taka less or higher may create a huge impact on the consumers mind. The prices
of SQUARE’s product and some competitors are shown below:
Radhuni Gura Moshla: 8 taka (50 gram)
BD Gura Moshla: 8 taka (50 gram)
Arku Gura Moshla: 9 taka (50 gram)
Product
Radhuni Gura Moshla
BD Gura Moshla
Arku Gura Moshla
Amrata Gura Moshla
Daily Sales (on an average)
100
10
30
5
We have visited a super shop and found the following
Daily Sales
120
100
80
60
40
20
0
Radhuni
Gura Moshla
BD Gura
Moshla
Arku Gura
Moshla
Amrata Gura
Moshla
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Maximum market skimming:
Many companies favor setting high prices to “skim” the market. Market skimming makes sense under
the following conditions:
(1) A sufficient number of buyers have a high current demand;
(2) The unit costs of producing a small volume are not so high that they cancel the advantage of
charging what the traffic will bear;
(3) The high initial price does not attract more competitors to the market;
(4) The high price communicates the image of a superior product.
Product-quality leadership:
A company might aim to be the product-quality leader in the market. When the company is able to
create a positive image to the mind of people they can follow the product-quality leadership strategy.
Because of brand name people will purchase their product.
Our focus: SQUARE Bangladesh
If we compare the amount that SQUARE hospitals ltd. has been charging with other hospitals then at
first we may think they are charging way too much. But at the same time they are providing better
services. They have also managed to create a picture that the money is purchasing a superior product.
This hospital is for the people who are willing to expend money for quality service. SQUARE has been
successful in creating a sufficient number of buyer who have high demand for quality service.
For example:
The amount one has to pay if he stays one of the famous hospitals in Bangladesh for treatment or
checkup:
Shomorita Hospital: 1600 per day
Lab Aid Cardiac Hospital: 2000 per day
Central Hospital: 1400 per day
SQUARE Hospital: 4500 per day
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Sikder Medical Hospital: 2300 per day
Dhaka Medical Hospital: 500 per day
5000
4500
Taka per day
4000
3500
3000
2500
2000
1500
1000
500
0
Shomorita
Lab Aid
Cardiac
Central
Square
Hospitals
Sikder
Medical
Dhaka
Medical
Other Pricing Objectives:
Non profit and public organizations may adopt a number of other pricing objectives. A university aims
for partial cost recovery, knowing that it must rely on private gifts and public grants to cover the
remaining costs. A nonprofit hospital may aim for full cost recovery in its pricing. A nonprofit theater
company may price its productions to fill the maximum number of theater seats. A social service agency
may sat a social price geared to the varying income situations of different clients.
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Marketing Mix Strategy:
The marketing mix is probably the most famous marketing term. Its elements are the basic, tactical
components of a marketing plan. Also none as the four P’s, the marketing mix elements are price, place,
product, and promotion.
The concept is simple. Think about another common mix- a cake mix. All cakes contain eggs, milk, flour,
and sugar. However, you can alter the final cake by altering the amounts of mix elements contained in it.
So for a sweet cake add more sugar.
It is the same with the marketing mix. For a high profile brand, increase the focus on promotion and
desensitize the weight given to price. Another way to think about the marketing mix is to use the image
of an artist’s palette. The marketer mixes the prime colours ( mix elements ) in different quantities to
deliver a particular final colours. Every hand painted picture is original in some way, as is every
marketing mix.
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Price is only one of the marketing mix tools that a company uses to achieve its marketing objectives.
Price decisions must be coordinated with product design, distribution, and promotion decisions to form
a consistent and effective marketing program. Decisions made for other marketing mix variables may
affect pricing decisions. For example, producers using many resellers who are expected to support and
promote their products may have to build larger reseller margins into their prices. The decision to
position the product on high-performance quality will mean that the seller must charge a higher price to
cover higher costs.
Companies often position their products on price and then tailor other marketing mix decisions to the
prices they want to charge. Here, price is a crucial product-positioning factor that defines the product’s
market, competition, and design. Many firms support such price-positioning strategies with a technique
called target costing, a potent strategic weapon.
Target costing:
We have seen that costs change with production scale and experience. They can also change as a result
of a concentrated effort by the company’s designers, engineers, and purchasing agents to reduce them.
The method called target costing. They use market research to establish a new product’s desired
functions. Then they determine the price at which the product must dell given its appeal and
competitions’ prices. They deduct the desired profit margin from this price and this leaves the target
cost they must achieve. They then examine each cost element- design, engineering, manufacturing,
sales, and so on- and break it down into further components. They consider ways to reengineer
components, eliminate functions, and bring down supplier costs. The whole objective is to bring the final
costs projections into the target cost range. If they can’t succeed, they may decide against developing
the product because it could not sell for the target price and make the target profit. When they can
succeed, profits are likely to follow.
Other companies deemphasize price and use other marketing mix tools to create non price positions.
Often, the best strategy is not to charge the lowest price, but rather to differential the marketing offer
to make it worth a higher price.
Thus, marketers must consider the total marketing mix when setting prices. If the product is positioned
on non price factors, then decisions about quality, promotion, and distribution will strongly affect price.
If price is a crucial positioning factor, then price will strongly affect decisions made about the other
marketing mix elements. But even when featuring price, marketers need to remember that customers
rarely buy on price alone. Instead, they seek products that give them the best value in terms of benefits
received for the price paid.
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Costs
Costs set the floor for the price that the company can charge. The company wants to charge a price that
both covers all its costs for producing, distributing, and selling the product and delivers a fair rate of
return for its effort and risk. A company’s costs may be an important element in its pricing strategy.
Companies with lower costs can set lower prices that result in greater sales and profits.
Types of costs:
A company’s costs take two forms, fixed costs and variable costs.
Fixed costs:
Fixed costs (also known as overhead) are costs that do not vary with production or sales level. For
example, a company must pay each month’s bills for rent, heat, interest, and executive salaries,
whatever the company’s output. For example, a retailer must pay rent and utility bills irrespective of
sales. Unit fixed costs, called average fixed costs (AFC), decline with volume, following a rectangular
hyperbola as the inverse of the volume of production.
Variable costs:
Variable costs vary directly with the level of production. These costs tend to be the same for each unit
produced. They are called variable because their total varies with the number of units produced. In the
example of the retailer, variable costs may primarily be composed of inventory (goods purchased for
sale), and the cost of goods is therefore almost entirely variable. In manufacturing, direct material costs
are an example of a variable cost. An example of variable costs is the prices of the supplies needed to
produce a product.
Total costs:
Total costs are the sum of the fixed and variable costs for any given level of production.
Average costs:
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Average cost is the cost per unit at that level of production; it is equal to total costs divided by
production.
Management wants to charge a price that will at least cover the total production costs at a given level of
production. The company must watch its costs carefully. If it costs the company more than competitors
to produce and sell its product, the company will have to charge a higher price or make less profit,
putting it at a competitive disadvantage.
COSTS AT DIFFERENT LEVELS OF PRODUCTION
SQUARE varies its cost with different levels of production. For example SQUARE produces 5,000 bottle
of Fresh Gel Tooth Paste every day in a single machine. And cost of one unit is taka 20. But if SQUARE
wants to produces 10,000 unit per day it would cost them 25 taka per unit. So, 5,000 units is the
optimum cost effective production unit for Fresh Gel Tooth Paste per day.
Cost per Unit
SRAC
25
5,000
10,000
Quantity produced per day
20
Figure: Cost behavior in a fixed-sized plant of Fresh Gel Tooth Paste
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Again, SQUARE has a different type of machine. SQUARE produces 5,000 bottle of Fresh Gel Tooth Paste
every day in machine 1. It can produce 6,000units, 7,000 units and 8,000 units with its other three
machines. And the cost of one unit is taka 25, taka 22, taka 20, and taka 22 per unit respectively for four
machines. We can get SQUARE’S long run average cost by taking all of the machine’s short run average
cost. So, 7,000 units is the optimum cost effective production unit for Fresh Gel Tooth Paste per day.
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Cost per Unit
SRAC
1
2
3
4
LRAC
5,000
6,000
7,000
8,000
Quantity produced per day
Figure: Cost behavior over different-sized plant of Fresh Gel Toothpaste
Costs as a function of production experience:
To price wisely, management needs to know how its costs vary with different levels of production. The
average cost per unit decreases over some time. Because of experience people become expert on same
kind of works. This drop in the average cost with accumulated production experience is called the
experience curve or the learning curve.
Experience Curve of Fresh Gel Tooth Paste of SQUARE:
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Cost per Unit
We can see from the experience curve of Fresh Gel Tooth Paste of SQUARE that when it produces more
and
mo
re
ove
r
tim
e
its
ave
rag
e
cos
t
per
unit
dec
60,000
20,000
40,000
80,000
rea
ses.
Accumulated production of Fresh Gel Toothpaste of SQUARE
Costs as a function of differentiated marketing offers:
Today’s companies try to adapt their offers and terms to different buyers. Thus a manufacturer dealing
with different retail chains will negotiate different terms. One retailer may want everyday delivery (to
keep stock lower) while another retailer may accept twice-a-week delivery in order to get a lower price.
As a result, the manufacturer’s costs will differ with each retail chain, and its profits will differ too. To
estimate the real profitability of dealing with different retailers, the manufacturer needs to use activitybased cost accounting instead of standard cost accounting.
Activity-based cost accounting tries to identify the real costs associated with serving each entity (the
different customers). Both the variable costs and the overhead costs must be decomposed and tagged
back to the entity. Companies that fail to measure their real costs correctly are not measuring their
profit correctly. They are likely to misallocate their marketing and other efforts. Identifying the true
costs arising in a customer relationship also enables a company to better explain its charges to the
customer.
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Organizational Considerations:
Management must decide who within the organization should set prices. Companies handle pricing in a
variety of ways. In small companies, prices are often set by top management rather than by the
marketing or sales departments. In large companies, pricing is typically handled by divisional or product
line managers. In industrial markets, salespeople may be allowed to negotiate with customers within
certain price ranges. Even so, top management sets the pricing objectives and policies, and it often
approves the prices proposed by lower-level management or salespeople.
In industries in which pricing is a key factor, companies often have a pricing department to set the best
prices or help others in setting them. This department reports to the marketing department or top
management. Others who have an influence on pricing include sales managers, production managers,
finance managers, and accountants.
External factors afflicting pricing decisions
The Market and Demand
Market:
In economics, a market is a social structure for exchange of rights, which enables people, firms and
products to be evaluated and priced. There are two roles in markets, buyers and sellers. The definition
implies that at least three actors are needed for a market to exist; at least one actor, on the one side of
the market, who is aware of at least two actors on the other side whose offers, can be evaluated in
relation to each other. A market allows buyers and sellers to discover information and carry out a
voluntary exchange of goods or services. It is one of the two key institutions for organizing trade, along
with the right to own property. In everyday usage, the word "market" may also refer to the location
where goods are traded, or in other words, the marketplace.
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Demand:
The amount of a particular economic good or service that a consumer or group of consumers will want
to purchase at a given price is called demand. The demand curve is usually downward sloping, since
consumers will want to buy more as price decreases. Demand for a good or service is determined by
many different factors other than price, such as the price of substitute goods and complementary goods.
In extreme cases, demand may be completely unrelated to price, or nearly infinite at a given price. Along
with supply, demand is one of the two key determinants of the market price.
If supply is held constant, an increase in demand leads to an increased market price, while a decrease in
demand leads to a decreased market price.
Market-demand relationship:
To set a specific price for a specific product, the marketer must understand the relationship between the
market situation and the demand of the product in the market. Without understanding it, a marketer
can:
1. Over-price the product or
2. Undervalue the product
Both these effects may be devastating the company, especially when launching a new product. In the
following pages, we tried to focus on how the various market situations and buyer perception of the
product may influence the pricing decision.
Pricing in different types of market
In the real world economy, various forms of market can be observed which drastically affect the pricing
and marketing of the products of the companies related to each form. Each type of market situation
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requires marketers to set reasonable prices which allow them to obtain highest profit. Form the
viewpoint of economics; we can categorize the markets in following types:
Ideal Outcomes
Market Structure
Pure
Competition
Monopolistic
Competition
Many sellers
Homogeneous
products
Relative ease
of entry
Many sellers
Differentiated
products
Relative ease
of entry
Deviate from Ideal
Oligopoly
Monopoly
Few sellers
(Interdepende
nce)
Identical or
differentiated
products
BTE
One seller
On close
substitutes
Complete BTE
1. Pure or Perfect competition:
Perfect competition is an economic model that describes a hypothetical market form in which no
producer or consumer has the market power to influence prices. According to the standard economical
definition of efficiency (Pareto efficiency), perfect competition would lead to a completely efficient
outcome. The analysis of perfectly competitive markets provides the foundation of the theory of supply
and demand
Assumptions of perfect competition:
Often models of perfect competition assume that some subset of the following six conditions be
fulfilled. In such a market, prices would normally move instantaneously to economic equilibrium. It
should be noted however that these represent sufficient, not necessary conditions.
Atomicity
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An atomic market is one in which there are a large number of small producers and consumers on a given
market, each so small that its actions have no significant impact on others. Firms are price takers,
meaning that the market sets the price that they must choose.
Homogeneity
Goods and services are perfect substitutes; that is, there is no product differentiation. (All firms sell an
identical product)
Perfect and complete information
All firms and consumers know the prices set by all firms (see perfect information and complete
information).
Equal access
All firms have access to production technologies, and resources are perfectly mobile.
Free entry
Any firm may enter or exit the market as it wishes (see barriers to entry).
Individual buyers and sellers act independently
The market is such that there is no scope for groups of buyers and/or sellers to come together with a
view to changing the market price (collusion and cartels are not possible under this market structure)
Behavioral assumptions of perfect competition are that:
Consumers aim to maximize utility
Producers aim to maximize profit
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Results of perfect competition:
In the short-run, it is possible for an individual firm to make abnormal profit. This situation is shown in
this diagram, as the price or average revenue, denoted by P is above the average cost denoted by C
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However, in the long run, abnormal profit cannot be sustained. The arrival of new firms in the market
causes the (horizontal) demand curve of each individual firm to shift downward, bringing down at the
same time the price, the average revenue and marginal revenue curve. The final outcome is that, in the
long run, the firm will make only normal profit (zero economic profit). Its horizontal demand curve will
touch its average total cost curve at its lowest point.
Our focus: SQUARE Bangladesh
In this report we have focused on the related fields of SQUARE Bangladesh Limited. Among the firms of
SQUARE Bangladesh Limited is SQUARE InformatiX Ltd.
SQUARE InformatiX Ltd. a data communication service provider has been providing cost effective multi
location business connectivity and also internet connection anywhere in the country. SQUARE has
developed this section to provide internet services, especially in commercial arena. But there is a
wholesome competition exists in this area of business. There are other internet service providers
operating their business other than SQUARE InformatiX Ltd. Following is a list of internet service
providers in Bangladesh:
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Internet Service Providers in Bangladesh
AB Network Limited
Access Telecom Limited
Aftab IT Limited
Agni Systems Limited
Asia Online (BD) Ltd.
Bangladesh Online Ltd.
Bangladesh T&T Board
BD com Ltd.
Bd Corp
Bdcom Online Limited
Bijoy Online.net
BG Tech
Brac Network System
Dolphi Net
Drik Online Limited
E-Net Communications Ltd.
Global Information Services Ltd.
Grameen Cybernet Ltd.
Information Services Network Ltd.
KLBd Online
Link3 Technologies Ltd.
NCLL
Pradeshta Network Limited
ProshikaNet Online Limited
Raspit.com
Shapla.net
Span Internetworks Ltd
Spark Systems Ltd.
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Spectra Solution Limited
SpectraNet Limited
SQUARE InformatiX Ltd
Trans-net System Ltd.
Vas Digital Communications Ltd.
Westec Limited
From the point of view of the internet service user, there are some conditions which a user requires to
be fulfilled before starting to enjoy the services of an internet service provider. These conditions may be
the followings:
1. the location of the service provider
2. charge of using the service
3. data transfer speed
In Bangladesh, most internet service providers operate their businesses in almost a pure competitive
situation. Reasons for this remark are:
1. Internet service providers have a homogeneous service.
2. They charge same price almost everywhere, it varies a little with change of locations.
3. They attract customers on the basis of the location, in maximum cases it does not provide them
with any kind of competitive advantage.
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2. Monopolistic competition:
Monopolistic competition is a common market form. Many markets can be considered monopolistically
competitive, often including the markets for restaurants, cereal, clothing, shoes and service industries in
large cities.
Monopolistically competitive markets have the following characteristics:
1. There are many producers and many consumers in a given market.
2. Consumers perceive that there are non-price differences among the
products.
competitors'
3. There are few barriers to entry and exit.
4. Producers have a degree of control over price.
The characteristics of a monopolistically competitive market are almost the same as in perfect
competition, with the exception of heterogeneous products, and that monopolistic competition involves
a great deal of non-price competition (based on subtle product differentiation). A firm making profits in
the short run will break even in the long run because demand will decrease and average total cost will
increase. This means in the long run, a monopolistically competitive firm will make zero economic profit.
This gives the company a certain amount of influence over the market; because of brand loyalty, it can
raise its prices without losing all of its customers. This means that an individual firm's demand curve is
downward sloping, in contrast to perfect competition, which has a perfectly elastic demand schedule.
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Short-run equilibrium of the firm under Monopolistic Competition
A monopolistically competitive firm acts like a monopolist in that the firm is able to influence the market
price of its product by altering the rate of production of the product. Unlike in perfect competition,
monopolistically competitive firms produce products that are not perfect substitutes. As such, brand X's
product, which is different (or at least perceived to be different) from all other brands' products, is
available from only a single producer. In the short-run, the monopolistically competitive firm can exploit
the heterogeneity of its brand so as to reap positive economic profit (i.e. the rate of return is greater
than the rate required to compensate debt and equity holders for the risk of investing in the firm). One
possible effect of advertising on a firm's long run average cost curve when earning an economic profit in
the short run is to raise the curve.
Long-run equilibrium of the firm under Monopolistic Competition
In the long-run, however, whatever distinguishing characteristic that enables one firm to reap monopoly
profits will be duplicated by competing firms. This competition will drive the price of the product down
and, in the long-run, the monopolistically competitive firm will make zero economic profit (i.e. a rate of
return equal to the rate required to compensate debt and equity holders for the risk of investing in the
firm).
Unlike in perfect competition, the monopolistically competitive firm does not produce at the lowest
attainable average total cost. Instead, the firm produces at an inefficient output level, reaping more in
additional revenue than it incurs in additional cost versus the efficient output level.
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Our focus: SQUARE Bangladesh
One of the most common and most well known factions of SQUARE Bangladesh is SQUARE
Pharmaceutical Limited Bangladesh. This portion of the corporation deals with the large field of
Pharmaceutical products and SQUARE is mainly recognized for it. Following is a list of Pharmaceutical
Products SQUARE offers to the consumers:
1. Alimentary Preparations
2. Antiallergy Preparations
3. Antiparasite Preparations
4. Bone Calcium Regulator
5. Cardiovascular Preparations
6. CNS Preparations
7. Drugs for Urinary Incontinence
8. Eye and Ear Preparations
9. Lipid Modifying Preparations
10. Local Anesthetics
11. Mineral Supplements
12. NSAIDs and Antigout Preparations
13. Other Antibacterials
14. Other Beta-lactam antibiotic except Penicillin and Cephalosporin
15. Penicillins and Cephalosporins
16. Quinolone Antibiotics
17. Respiratory Tract Preparations
18. Systemic Antifungal, Antiviral and Antiprotozoal Agents
19. Topical Preparations
20. Vitamins and Minerals
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In Bangladesh there are many other companies which are operating in the Pharmaceutical field. The
companies in this area are listed below:
ACI Pharmaceuticals
Aristopharma Ltd
Amico Laboratories
The ACME Laboratories Ltd
Beximco Pharmaceuticals Ltd
Eskayef Bangladesh Limited
Gaco Pharmaceuticals
Ganashastha Pharmaceuticals
Ibn Sina Pharmaceuticals
Incepta Pharmaceuticals Limited
Navana Pharmaceuticals
SQUARE Pharmaceuticals Ltd. Bangladesh
Orion Pharmaceuticals
Pharmadesh
The companies related in Pharmaceutical production have a vast number of different products which
are offered to the consumers. Maximum products are homogeneous and almost all companies provide
consumers with products according to therapeutic class. Some companies are new to the business and
they are finding some grounds to stand on and operate. Aristopharma Ltd (founded in 1986) & Incepta
Pharmaceuticals Limited (founded in 1999) are companies quite new to the business yet they are
performing quite well.
Following figures show the amount of annual production in some of the prominent company:
Annual Production (Company Based)
Production in
2006
Name of the companies
(in millions)
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Amico Laboratories
23
Aristopharma Ltd
37
Beximco Pharmaceuticals Ltd
50
Eskayef Bangladesh Limited
28
Incepta Pharmaceuticals Limited
46
SQUARE Pharmaceuticals Ltd. Bangladesh
63
The ACME Laboratories Ltd
44
Above data is graphically shown in the subsequent graph:
70
60
50
40
30
20
10
0
Amico
Aristopharma
Beximco
Eskayef
Incepta
Square
The ACME
Laboratories
Name of the companies
Considering the types of products and the relative market conditions it can be remarked that SQUARE
Pharmaceutical Limited Bangladesh is operating its business in monopolistic competition.
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3. Oligopolistic competition:
An oligopoly is a market form in which a market or industry is dominated by a small number of sellers
(oligopolists). The word is derived from the Greek for few sellers. Because there are few participants in
this type of market, each oligopolist is aware of the actions of the others. The decisions of one firm
influence, and are influenced by the decisions of other firms. Strategic planning by oligopolists always
involves taking into account the likely responses of the other market participants. This causes
oligopolistic markets and industries to be at the highest risk for collusion.
Oligopoly is a common market form. As a quantitative description of oligopoly, the four-firm
concentration ratio is often utilized. This measure expresses the market share of the four largest firms in
an industry as a percentage. Using this measure, an oligopoly is defined as a market in which the fourfirm concentration ratio is above 40%.
Oligopolistic competition can give rise to a wide range of different outcomes. In some situations, the
firms may collude to raise prices and restrict production in the same way as a monopoly. Where there is
a formal agreement for such collusion, this is known as a cartel.
Firms often collude in an attempt to stabilize unstable markets, so as to reduce the risks inherent in
these markets for investment and product development. There are legal restrictions on such collusion in
most countries. There does not have to be a formal agreement for collusion to take place (although for
the act to be illegal there must be a real communication between companies) - for example, in some
industries, there may be an acknowledged market leader which informally sets prices to which other
producers respond, known as price leadership.
In other situations, competition between sellers in an oligopoly can be fierce, with relatively low prices
and high production. This could lead to an efficient outcome approaching perfect competition. The
competition in an oligopoly can be greater than when there are more firms in an industry if, for
example, the firms were only regionally based and didn't compete directly with each other.
The welfare analysis of oligopolies suffers, thus, from sensitivity to the exact specifications used to
define the market's structure. In particular, the level of deadweight loss is hard to measure. The study of
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product differentiation indicates oligopolies might also create excessive levels of differentiation in order
to stifle competition.
In an oligopoly, firms operate under imperfect competition and a kinked demand curve which reflects
inelasticity below market price and elasticity above market price, the product or service firms offer, are
differentiated and barriers to entry are strong. Following from the fierce price competitiveness created
by this sticky-upward demand curve, firms utilize non-price competition in order to accrue greater
revenue and market share.
Above the kink, demand is relatively elastic because all other firm’s prices remain unchanged. Below the
kink, demand is relatively inelastic because all other firms will introduce a similar price cut, eventually
leading to a price war. Therefore, the best option for the oligopolist is to produce at point E which is the
equilibrium point and, incidentally, the kink point.
Kinked" demand curves are similar to traditional demand curves, as they are downward-sloping. They
are distinguished by a hypothesized convex bend with a discontinuity at the bend - the "kink."
Therefore, the first derivative at that point is undefined and leads to a jump discontinuity in the
marginal revenue curve.
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Our focus: SQUARE Bangladesh
SQUARE Bangladesh first ventured into the textile sector with the establishment of the first unit of the
Textile Ltd. in 1997. A year later the establishment of the second unit followed.
In Bangladesh there are some other companies working in this sector. Following names are the most
prominent:
Base Textile Limited
Beximco Textiles
KDS Apparels, Chittagong
In most cases SQUARE Textile Ltd. and Beximco Textiles are dominating the market and they respond to
price changes of each other severely. In that sense, it can be said that SQUARE is operating in a
oligopolistic market structure.
4. Monopoly:
A monopoly [from Greek mono (μονό), alone or single + polο (πωλώ), to sell] is a persistent situation
where there is only one provider of a product or service in a particular market. Monopolies are
characterized by a lack of economic competition for the good or service that they provide and a lack of
viable substitute goods. [1]
A monopoly should be distinguished from monopsony, in which there is only one buyer of a product or
service; a monopoly may also have monopsony control of a sector of a market. Likewise, a monopoly
should be distinguished from a cartel (a form of oligopoly), in which several providers act together to
coordinate services, prices or sale of goods.
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A government-granted monopoly or legal monopoly is sanctioned by the state, often to provide an
incentive to invest in a risky venture. The government may also reserve the venture for itself, thus
forming a government monopoly.
Economic analysis:
1. No close substitutes:
A monopoly is not merely the state of having control over a product; it also means that there is no real
alternative to the monopolized product.
2. A price maker:
Because a single firm controls the total supply in a pure monopoly, it is able to exert a significant degree
of control over the price by changing the quantity supplied.
Other common assumptions in modeling monopolies include the presence of multiple buyers (if a firm is
the only buyer, it also has a monopsony), an identical price for all buyers, and asymmetric information.
The result of these conditions is that a company with a monopoly does not undergo price pressure from
competitors, although it may face pricing pressure from potential competition. If a company raises
prices too high, then others may enter the market if they are able to provide the same good, or a
substitute, at a lower price. [2] The idea that monopolies in markets with easy entry need not be
regulated against is known as the "revolution in monopoly theory".
Price setting for unregulated monopolies:
In economics, a firm is said to have monopoly power -- or at least a degree of market power --if it is not
facing a horizontal demand curve (see supply and demand). This is in contrast to a price-taking firm
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which always faces a horizontal demand curve, and therefore sells little or nothing at prices above
equilibrium. In contrast, a business with monopoly power can choose the price at which it wants to sell.
In most markets, falling demand associated with increased price is due partly to losing customers to
other sellers and partly to customers who are no longer willing or able to buy the product. In a pure
monopoly market, only the latter effect is at work. Therefore, the drop in sales as prices rise may be
much less dramatic than one might expect, especially for necessary commodities such as medical care.
However, unless the monopoly is a coercive monopoly, there is also the risk of competition arising if the
firm sets its prices too high.
If a monopoly can set only one price, it will produce a quantity where marginal cost (MC) equals
marginal revenue (MR), as seen on the diagram at right. The monopolist will then set the highest price at
which that quantity can be sold. This, the optimal price according to supply and demand theory, is above
the competitive price (Pc) and below the competitive quantity (Qc).
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Our focus: SQUARE Bangladesh
In Bangladesh monopoly businesses can only be seen in the Social Services sectors. These businesses are
mainly operated by the Government and no private business institution is allowed to establish any
business concerning these sectors. WASA is one of the monopoly businesses regulated by the
Government.
Our main focus SQUARE Bangladesh does not operate any kind of monopoly business.
Consumer perception of price and value:
The ultimate end users of the product basically determine whether the price of the product is right or
wrong. The marketers must understand the need and want of the consumers. Consumers forego the
value (price) in exchange of the product. If their perceived value of the product is lower than the price
they have foregone, then the product will face a critical phase of failing. Again if the perceived value is
higher than the price, then the marketers will lose substantial amount of profit. Effective buyer-oriented
pricing involves understanding how much value consumers place on the benefits of the product and
setting a price that fits this value.
Analyzing the price demand relationship:
In economics, the demand curve can be defined as the graph depicting the relationship between the
price of a certain commodity, and the amount of it that consumers are willing and able to purchase at
that given price.
Demand curves are used to estimate behaviors in competitive markets, and are often combined with
supply curves, often to estimate the equilibrium price (the price at which all sellers are able to find a
willing buyer, also known as market clearing price) and the equilibrium quantity (the amount of that
good or service that will be produced and bought without surplus/excess supply or shortage/excess
demand) of that market. Please see the article on Supply and Demand for more details on how this is
done.
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Demand schedules are tables that contain experimentally obtained information of buying habits at
varied prices. From these data a demand curve is then estimated and graphed, usually with the amount
of a good or service demanded graphed to the x axis (often named in equations as "Q") and the price at
which the good or service would be purchased on the y axis (often named in equations as "P").
Other determinants of demand such as income, taste and preference, prices of related or substitute
goods/services (those consumed in place of said good or service), etc. are supposedly held constant.
A change in one of these constants will cause a shift in the demand curve, and the expected behavior of
that market. Movement along the demand curve shows the changes in the quantity demanded
compared to changes in the price of the good/service.
The demand curve usually slopes downwards from left to right; that is, it has a negative association (for
two theoretic exceptions, see Veblen good and Giffen good).
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This negative slope is often referred to as the "law of demand," which means that when all things but
price are held equal, if the price of the good/service increases; the less of that good/service will be
purchased by consumers.
Price elasticity of demand:
One typical application of the concept of elasticity is to consider what happens to consumer demand for
a good (for example, apples) when prices increase. As the price of a good rises, consumers will usually
demand a lower quantity of that good, perhaps by consuming less, substituting other goods, and so on.
The greater the extent to which demand falls as price rises, the greater the price elasticity of demand.
Conversely, as the price of a good falls, consumers will usually demand a greater quantity of that good,
by consuming more, dropping substitutes, and so forth. However, there may be some goods that
consumers require, cannot consume less of, and cannot find substitutes for even if prices rise (for
example, certain prescription drugs). Another example is oil and its derivatives such as gasoline. For such
goods, the price elasticity of demand might be considered inelastic.
Price elasticity of demand
% Change in quantity demanded
% Change in price
Further, elasticity will normally be different in the short term and the long term. For example, for many
goods the supply can be increased over time by locating alternative sources, investing in an expansion of
production capacity, or developing competitive products which can substitute. One might therefore
expect that the price elasticity of supply will be greater in the long term than the short term for such a
good, that is, that supply can adjust to price changes to a greater degree over a longer time.
This applies to the demand side as well. For example, if the price of petrol rises, consumers will find
ways to conserve their use of the resource. However, some of these ways, like finding a more fuelefficient car, take time. So consumers as well may be less able to adapt to price shocks in the short term
than in the long term
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Totally inelastic demand curve
Totally elastic demand curve
Competitors costs, price and offers:
One of the most important factors affecting the marketers pricing decision is the competitor’s cost and
prices. It is also vulnerable to the competitor’s possible reaction to the decisions of its own product
pricing. How much the pricing decision of the competitor is gong to affect the company depends on the
market situation. In the oligopolistic market structure, price of the competitors has severe effect on the
company’s pricing decision. On the other hand, in pure competition, it has no effect on the company,
because the price of the product is same of everyone. Monopolistically competitive companies depend
on the pricing of the competitors but it has much less affect on the pricing decision. In case of
monopoly, the company has little competition and it can take drastic measures in pricing decisions to
ward off competitors.
Our focus: SQUARE Bangladesh
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The toiletries section of the company operates in the monopolistically competitive situation. One of the
products of the SQUARE Toiletries Ltd. is Meril Beauty Soap. It has different versions of the product. We
focus on the product named Pink Meril Beauty Soap. At present each 100 gm pack cost 15 taka in retail
stores.
Few months back Unilever Bangladesh, the competitor of the SQUARE Toiletries Ltd., changed the price
of their similar product from taka 15 to taka 13. In response SQUARE changed their product price to taka
13 and at the same time they launched a new promotional campaign which requested the consumers to
return three used pack of the product to get a single product for free.
As the price of the raw material increased Unilever changed their price of the product to 15 again. In the
same way SQUARE responded to the price change and put back their product price to taka 15 and as the
subsequent campaign of the price decline was not profitable, it was stopped.
Other external factors
1. Economic Conditions:
Pricing decision of the company is also affected by the economic condition in which the company is
subjected to. In Bangladesh, there is higher rater of interest and inflation prevailing and these change
quite often. So, SQUARE has to consider these factors while setting prices and it has to change their
product price accordingly.
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2. Resellers:
Any change in the pricing of the products may affect the reactions of the resellers. Specially, the
products which have relatively smaller manufacturer to ultimate consumer marketing channel, resellers
of these products respond quickly to these price changes.
3. Government:
Policies of the government also affect the pricing decisions. For example, when Government decreased
export duties on Medicine, SQUARE had increased their production of medicine. Within last five years
SQUARE has increased their production by 17.93 percent as well as decreased the price of their product
in foreign markets because of favorable government policies. Condition of the Government is also an
important aspect of the company. Investment in textile sector has decreased in the last year because
investors are afraid to make any contribution while the Caretaker Government is still in power.
4. Social concerns:
Social groups can also make immense impact in the pricing policy. Again any psychological change in the
society will have impact on production and price. SQUARE has to consider this factor as well. For
example, they can not increase the price of medicine too much because it will create negative impact on
the society.
Pricing Policy and Strategy
Managers should start setting prices during the development stage as part of strategic pricing to avoid
launching products or services that cannot sustain profitable prices in the market. This approach to
pricing enables companies to either fit costs to prices or scrap products or services that cannot be
generated cost-effectively. Through systematic pricing policies and strategies, companies can reap
greater profits and increase or defend their market shares. Generally, pricing policy refers how a
company sets the prices of its products and services based on costs, value, demand, and competition.
Pricing strategy, on the other hand, refers to how a company uses pricing to achieve its strategic goals,
such as offering lower prices to increase sales volume or higher prices to decrease backlog.
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Our focus: SQUARE Bangladesh
In SQUARE Bangladesh setting prices is one of the principal tasks of marketing and finance managers in
that the price of a product or service often plays a significant role in that product's or service's success,
not to mention in a company's profitability.
After establishing the bases for their prices, managers begin developing pricing strategies by
determining company pricing goals, such as increasing short-term and long-term profits, stabilizing
prices, increasing cash flow, and warding off competition. Managers also must take into account current
market conditions when developing pricing strategies to ensure that the prices they choose fit market
conditions. In addition, effective pricing strategy involves considering customers, costs, competition, and
different market segments.
Pricing strategy entails in SQUARE Bangladesh more than reacting to market conditions, such as
reducing pricing because competitors have reduced their prices. Instead, it encompasses more thorough
planning and consideration of customers, competitors, and company goals. Furthermore, pricing
strategies tend to vary depending on whether a company is a new entrant into a market or an
established firm. New entrants sometimes offer products at low cost to attract market share, while
incumbents' reactions vary. Incumbents that fear the new entrant will challenge the incumbents'
customer base may match prices or go even lower than the new entrant to protect its market share. If
incumbents do not view the new entrant as a serious threat, incumbents may simply resort to increased
advertising aimed at enhancing customer loyalty, but have no change in price in efforts to keep the new
entrant from stealing away customers.
The following sections explain how SQUARE Bangladesh develops pricing policy and strategy. First, costbased pricing is considered. This is followed by the second topic of value-based pricing. Third, demandbased pricing is addressed followed by competition-based pricing. After this, several strategies for new
and established pricing strategies are explained.
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1. Cost-Based Pricing In SQUARE Bangladesh
The traditional pricing policy can be summarized by the formula:
Cost + Fixed profit percentage = Selling price.
Cost-based pricing involves the determination of all fixed and variable costs associated with a product or
service. After the total costs attributable to the product or service have been determined, managers add
a desired profit margin to each unit such as a 5 or 10 percent markup. The goal of the cost-oriented
approach is to cover all costs incurred in producing or delivering products or services and to achieve a
targeted level of profit.
By itself, this method is simple and straightforward, requiring only that managers study financial and
accounting records to determine prices. This pricing approach does not involve examining the market or
considering the competition and other factors that might have an impact on pricing. Cost-oriented
pricing also is popular because it is an age-old practice that uses internal information that managers can
obtain easily. In addition, a company can defend its prices based on costs, and demonstrate that its
prices cover costs plus a markup for profit.
However, critics contend that the cost-oriented strategy fails to provide a company with an effective
pricing policy. One problem with the cost-plus strategy is that determining a unit's cost before its price is
difficult in many industries because unit costs may vary depending on volume. As a result, many
business analysts have criticized this method, arguing that it is no longer appropriate for modern market
conditions.
Cost-Based Pricing
Product
Cost
Price
Value
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Customer
Our focus: SQUARE Bangladesh
To illustrate markup pricing we consider the following cost and expected sales of soap produced by
SQUARE Toiletries Ltd.:
Variable cost
Tk. 9.2
Fixed cost
Tk. 1000,000
Expected unit sales
500000
The SQUARE’s cost per soap is given by:
Fixed cost
Unit Cost = Variable cost +
Unit Sales
1000000
= 9.2 +
500000
= 11.2
Now if the SQUARE wants to earn 20 percent markup on sales. The SQUARE’s markup price can be
obtained by:
Unit Cost
Markup price =
1 – Desired return on sales
11.2
=
= Tk. 14
1 - 0.2
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]While managers must consider costs when developing a pricing policy and strategy, costs alone should
not determine prices. Many managers of industrial goods and service companies sell their products and
services at incremental cost, and make their substantial profits from their best customers and from
short-notice deliveries. When considering costs, managers should ask what costs they can afford to pay,
taking into account the prices the market allows, and still allow for a profit on the sale. In addition,
managers must consider production costs in order to determine what goods to produce and in what
amounts. Nevertheless, pricing generally involves determining what prices customers can afford before
determining what amount of products to produce. By bearing in mind the prices they can charge and the
costs they can afford to pay, managers can determine whether their costs enable them to compete in
the low-cost market, where customers are concerned primarily with price, or whether they must
compete in the premium-price market, in which customers are primarily concerned with quality and
features.
2. Break-Even Analysis and Target Pricing
The break-even point is the sales level at which revenue equals total costs. This means that at the breakeven level of sales, there is neither a profit nor a loss. Understanding how profit varies requires an
analysis of costs to identify those that change with a changing volume of sales and those that do not.
With knowledge of the level of sales at which break-even is achieved and knowledge of the rate of
change of profit, it is possible to estimate the profit for any level of sales within a large range. By using
break-even concept a company can set their target pricing.
Our focus: SQUARE Bangladesh
The figure shows break-even chart of SQUARE Toiletries Ltd for producing soap. Fixed costs are Tk.
1000,000 regardless of sales volume. Variable costs are added to fixed cost to form total costs, which
rise with volumn. The total revenue curve starts at zero and rises with each unit sold. The slope of the
total revenue curve reflects the price of Tk. 14 per soap.
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Total Revenue
Target Profit
{
Tk. 400,000)
Cost in taka (Thousands)
Total Cost
5000
4000
Fixed Cost
3000
100
200
300
400
Sales volume in units (Thousands)
2000
The total
1000revenue and total cost curves cross at 357,143 units. This break-even volume means at Tk. 14
SQUARE must sell at least 208,333 units of soap to reach break-even.
Break-even volume can be calculated using the following formula:
0
Fixed cost
Break-even volume =
Price – Variable Cost
1000,000
=
14 – 9.2
= 208,333
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If the SQUARE wants to make a target profit, it must sell more than 208,333 units of soap at Tk. 14 each.
If SQUARE invested Tk. 40,00,000 and wants to set price to earn a 20 percent return or Tk. 8,00,000 then
SQUARE must sell at least 3,42,857 units at Tk. 14 each.
3. Value-Based Pricing
Value pricers adhere to the thinking that the optimal selling price is a reflection of a product or service's
perceived value by customers, not just the company's costs to produce or provide a product or service.
The value of a product or service is derived from customer needs, preferences, expectations, and
financial resources as well as from competitors' offerings.
Value-Based Pricing
Customer
Value
Price
Cost
Product
Our focus: SQUARE Bangladesh
The managers of SQUARE Bangladesh have to query customers and research the market to determine
how much they value a product or service. In addition, they compare their products or services with
those of their competitors to identify their value advantages and disadvantages.
For example SQUARE Toiletries Ltd. manufactures Meril lip gel and petroleum jelly for all kinds of
consumers according to their perceived value.
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Yet, value-based pricing is not just creating customer satisfaction or making sales because customer
satisfaction may be achieved through discounting alone, a pricing strategy that could also lead to greater
sales. However, discounting may not necessarily lead to profitability.
Value pricing involves setting prices to increase profitability by tapping into more of a product or
service's value attributes. SQUARE Toiletries Ltd. This approach to pricing also depends heavily on strong
advertising, especially for new products or services, in order to communicate the value of products or
services to customers and to motivate customers to pay more if necessary for the value provided by
these products or services.
4. Demand-Based Pricing
Managers adopting demand-based pricing policies are, like value pricers, not fully concerned with costs.
Instead, they concentrate on the behavior and characteristics of customers and the quality and
characteristics of their products or services. Demand-oriented pricing focuses on the level of demand for
a product or service, not on the cost of materials, labor, and so forth.
According to this pricing policy, managers try to determine the amount of products or services they can
sell at different prices. Managers need demand schedules in order to determine prices based on
demand. Using demand schedules, managers can figure out which production and sales levels would be
the most profitable. To determine the most profitable production and sales levels, managers examine
production and marketing costs estimates at different sales levels. The prices are determined by
considering the cost estimates at different sales levels and expected revenues from sales volumes
associated with projected prices.
The success of this strategy depends on the reliability of demand estimates. Hence, the crucial obstacle
managers face with this approach is accurately gauging demand, which requires extensive knowledge of
the manifold market factors that may have an impact on the number of products sold. Two common
options managers have for obtaining accurate estimates are enlisting the help from either sales
representatives or market experts. Managers frequently ask sales representatives to estimate increases
or decreases in demand stemming from specific increases or decreases in a product or service's price,
since sales representatives generally are attuned to market trends and customer demands.
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Alternatively, managers can seek the assistance of experts such as market researchers or consultants to
provide estimates of sales levels at various unit prices.
5. Competition-Based Pricing
With a competition-based pricing policy, a company sets its prices by determining what other companies
competing in the market charge.
This is an opportunity to grow the business personally and professionally. People will buy from the
company because of its honesty and competitive prices. Once the company captured its customers, it
should invite them to join its mailing list which will make it easier for them to find great prices since it
will update them when it has specials or new products to offer. The company may also want to use this
list to hold a contest or to announce other benefits such as a frequent buyer program.
Our focus: SQUARE Bangladesh
The SQUARE Bangladesh follows competition-based pricing for sum of theirs product. They use the
following steps:
1.
2.
3.
4.
Identify its present competitors in the market
Assesses its own product or service
Identify the advantages and disadvantages of their products
Setting prices higher/ lower/ equal with the competitors.
This pricing policy allows SQUARE to set prices quickly with relatively little effort, since it does not
require as accurate market data as the demand pricing. Competitive pricing also makes distributors
more receptive to their products because they are priced within the range the distributor already
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handles. Furthermore, this pricing policy enables SQUARE to select from a variety of different pricing
strategies to achieve their strategic goals.
Competition based pricing of Meril Baby lotion manufactured by SQUARE Toiletries Ltd.
Product
1. Meril Baby lotion
2. Johnson’s Baby lotion
3. Ponds Body lotion
Manufacturer
SQUARE Toiletries Ltd.
Johnson & Johnson
Uniliver
Quantity
100 ml
100 ml
100 ml
Price
50
70
45
SQUARE is facing a strong competition in the market. But it has set its product’s price by analyzing the
market competition. It has been also successful in creating a loyal consumer segment that will purchase
their product.
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Findings
SQUARE Bangladesh is one of the leading business organizations. There is no doubt effective use of
pricing consideration and approaches play a vital role in their success. The growth of the company is
remarkable (18.3%) in 2007 considering the market situation and the threshold is the implementation of
new marketing strategies as well as other reforms.
In our report we have covered almost all of the business segments of SQUARE. We have found that all of
those business segments sets price according to market demand, competition, cost and customers’
perceived value. So we can easily conclude that their pricing considerations and approaches are
successful.
But in some sectors pricing should be a bit more realistic, such as their internet service providing sector.
They should also have more interest in launching new products. Because new product pricing is much
more challenging. And we think SQUARE should be more attentive to the pricing considerations and
approaches of new products. Again they should vary their products and prices according to the target
groups as they mostly charge same price for all.
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