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Project 1-Recommendations
Project 1-Recommendations

... Goals-Contd. ...
Week 11 - Buzzword Inc.
Week 11 - Buzzword Inc.

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Chapter One: Overview of Marketing

... The controllable set of interrelated decisions known as the marketing mix, (Product, Price, Place, and Promotion) is central to all marketing activities. However, they are never a guarantee of successful marketing. Making the right marketing decisions and executing them properly simply maximize a pr ...
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... 3. Operating as an insight driven business Predicting customer behaviour to drive value The relevance and timeliness of the NBA recommendations can be improved through more accurate data, analytics and value calculations. Predicting each customer’s likelihood to respond to certain products allows a ...
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... personal selling. This change of mindset altered companies’ focus from an orientation that is focused on selling to one that is focused on the customer. Models of selling that have emerged in response to the marketing concept include consultative selling, strategic selling, and partnering. These mod ...
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... Firstly, the responsible specialist. The enterprise sets up the special customer information file through continually collects newly and accurate customer information, sets up customer service representatives to understand these customers demand and the expectation promptly, establish and maintain g ...
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The Consumer Value Framework
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Building Customer Relationships

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Designing a Customer-Driven Marketing Strategy

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Selling Today
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... C) Give a presentation to the customer after planning out the objectives carefully ahead of time. D) Understand all the training products they sell and how to customize a package for the customer. E) Examine how they can add value for customers so the customers will continue to contract with XFormat ...
Determining the Incremental Value of Marketing
Determining the Incremental Value of Marketing

... controlled tests or econometric models. In a controlled test, there is a relatively straight-forward mechanism to determine who has “seen” and who has “not seen” a particular ad or campaign. Once a test has been conducted it is easy to compute the incremental value as the difference between the two ...
Customer Relationship Management
Customer Relationship Management

... Prospects are not yet customers, but the present a potential value. During the prospect stage, the customer develops an initial set of expectations about a product or a service. If these expectations exceed the customer’s product quality cut off, the customer will make the first purchase. The qualit ...
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Value proposition

A value proposition is a promise of value to be delivered and acknowledged and a belief from the customer that value will be delivered and experienced. A value proposition can apply to an entire organization, or parts thereof, or customer accounts, or products or services.Creating a value proposition is a part of business strategy. Kaplan and Norton say ""Strategy is based on a differentiated customer value proposition. Satisfying customers is the source of sustainable value creation.""Developing a value proposition is based on a review and analysis of the benefits, costs and value that an organization can deliver to its customers, prospective customers, and other constituent groups within and outside the organization. It is also a positioning of value, where Value = Benefits - Cost (cost includes economic risk).
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