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... following: increasing role of internet; media and audience fragmentation; technologies; customer loyalty exigency, etc. In addition the experts provided their comments which supplemented the factor review and underlined the following aspects: (1)Marketing communication has been most affected by the ...
Customer Loyalty Attributes: A Perspective
Customer Loyalty Attributes: A Perspective

... characteristic of those who repurchased a brand, considering only that brand, without seeking any information related to it. However, Oliver (1997) suggested that lack of information should not be seen as a factor leading to loyalty as true loyalty ...
a b2b digital marketing communication plan
a b2b digital marketing communication plan

From cattle and Coke to Charlie - Middlesex University Research
From cattle and Coke to Charlie - Middlesex University Research

6% of Millennials
6% of Millennials

IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. www.iosrjournals.org
IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. www.iosrjournals.org

... response to the release of news, whether the news is positive or negative tend to buy stock. It was found small investors placed more weight to just presence of news than on its information content. Haubl and Trifts (2000) found the Internet and information technology have affected search behavior a ...
The Marketing Mix in a Marketing 3.0 Context
The Marketing Mix in a Marketing 3.0 Context

- International Marketing Trends Conference
- International Marketing Trends Conference

... examination of the extant research reveals that in some circumstances, WOM can have less of an influence on consumers than more traditional forms of marketing communication (e.g., Hlavinka & Sullivan, 2011), and that certain types of WOM have more of an impact than others (e.g., Chen et al., 2011; S ...
Competing On Customer Intelligence
Competing On Customer Intelligence

... interactions and build long-term, 1-to-1 customer relationships. And finally, marketers need to re-focus their measurement efforts on customer-level outcomes, so they can improve customer value and overall marketing performance. In his research report “Reinventing the Marketing Organization,” Peter ...
FREE Sample Here - We can offer most test bank and
FREE Sample Here - We can offer most test bank and

... A. The company aims to deliver superior customer value and satisfaction through improvised products and services. B. The company is striving to satisfy the needs of consumers and achieve organizational goals. C. The company aims to identify consumer needs and manage the marketing mix to meet these n ...
Evolving to a New Dominant Logic for Marketing
Evolving to a New Dominant Logic for Marketing

... Evolving to a New Dominant Logic for Marketing Marketing inherited a model of exchange from economics, which had a dominant logic based on the exchange of “goods,” which usually are manufactured output. The dominant logic focused on tangible resources, embedded value, and transactions. Over the past ...
Section 5
Section 5

... 4. Product/Service management involves obtaining, developing, maintaining, and improving a product or service mix in response to market opportunities. 5. Promotion involves communicating information about goods, services, images, and/or ideas to achieve a desired outcome. 6. Selling involves determi ...
A Conceptual Evaluation of Traditional and Multi
A Conceptual Evaluation of Traditional and Multi

... writes that the subcommittee’s revised 2007 version of its proposal definition read as follows: Marketing is the activity, set of institutions, and processes for creating, Communicating, delivering, and exchanging offerings that have value for customers, clients, marketers, and society at large. ...
THE STUDY OF EMERGING TRENDS AND IMPACT OF VIRAL
THE STUDY OF EMERGING TRENDS AND IMPACT OF VIRAL

The Moderating Influence of Broad-Scope Trust on Customer-
The Moderating Influence of Broad-Scope Trust on Customer-

... By maintaining that “consumers enter into relational exchanges with firms when they believe that the benefits derived from such relational exchanges exceed the costs” (Hunt, Arnett, & Madhavaram, 2006, ...
Sport Sponsorship as Strategic Communication Parameter
Sport Sponsorship as Strategic Communication Parameter

... holds in consumers’ mindset, and is argued to be what determines consumers’ preference for a specific brand in a purchase situation. Companies strive to reach brand awareness and loyalty via interaction and relationships with consumers. This thesis reflects upon the possibilities of building strong ...
Experience marketing - VGTU leidykla TECHNIKA
Experience marketing - VGTU leidykla TECHNIKA

BSBMKG603 – Manage the Marketing Process
BSBMKG603 – Manage the Marketing Process

... system must work together. Successful implementation depends on several important factors. First, there must be an action program that pulls all of the people and activities together. The action program describes what must be done, who will do it and the manner in which decisions and actions will be ...
Capabilities and Achievements: Evidence Relating to Freedom and
Capabilities and Achievements: Evidence Relating to Freedom and

... MP3: Process of value creation and change of the demand on the Music Industry Apart from a "revenge" of hardware on software after Philips has launched its CD burner and has enabled consumer to make his own compilations; beyond all the forms of piracy that represent today an annual loss of 5.3 bill ...
Thesis and Dissertation Committees
Thesis and Dissertation Committees

... Natalie Wood, " Personalization of the Web Interface: Avatars as Vehicles for Visual Persuasion in the Online Decision Making Process", Ph.D., Department of Consumer Affairs, Auburn University, 2002. Recipient of the Best Dissertation Award by the American Academy of Advertising, 2002. (Chair). Caro ...
What is marketing?
What is marketing?

... a marketer provides to satisfy a want or a need. Value because for a product or service to be successful it must in some way be of value to the customer. The creation of value requires an understanding of customer needs in the form of benefits. What will the product or service do for them and why w ...
- TAKORADI POLYTECHNIC REPOSITORY
- TAKORADI POLYTECHNIC REPOSITORY

Building international brand through promotional Strategy
Building international brand through promotional Strategy

... Second, the concepts of branded goods have been extended successfully to embrace services and other less tangible types of offering. Third, and perhaps most importantly, the ways in which branded products or services are distinguished from one another have increasingly come to embrace non tangible f ...
Brand Extension
Brand Extension

... prosperity to a concern for social causes. ...
UNIT ONE - Rift Valley University
UNIT ONE - Rift Valley University

... Industrial goods are those which are used in Industry for producing a Different end product from one or more raw materials. The word "industrial" means machinery run by power to produce goods and services. But "industrial marketing" is not confined to these types of business activities. Broadly, mar ...
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Consumer behaviour

Consumer Behaviour is the study of individuals, groups, or organizations and the processes they use to select, secure, use, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society. It blends elements from psychology, sociology, social anthropology, marketing and economics. It attempts to understand the decision-making processes of buyers, both individually and in groups such as how emotions affect buying behaviour. It studies characteristics of individual consumers such as demographics and behavioural variables in an attempt to understand people's wants. It also tries to assess influences on the consumer from groups such as family, friends, sports, reference groups, and society in general.Customer behavior study is based on consumer buying behavior, with the customer playing the three distinct roles of user, payer and buyer. Research has shown that consumer behavior is difficult to predict, even for experts in the field. Relationship marketing is an influential asset for customer behaviour analysis as it has a keen interest in the re-discovery of the true meaning of marketing through the re-affirmation of the importance of the customer or buyer. A greater importance is also placed on consumer retention, customer relationship management, personalisation, customisation and one-to-one marketing. Social functions can be categorized into social choice and welfare functions.Each method for vote counting is assumed as social function but if Arrow’s possibility theorem is used for a social function, social welfare function is achieved. Some specifications of the social functions are decisiveness, neutrality, anonymity, monotonicity, unanimity, homogeneity and weak and strong Pareto optimality. No social choice function meets these requirements in an ordinal scale simultaneously. The most important characteristic of a social function is identification of the interactive effect of alternatives and creating a logical relation with the ranks. Marketing provides services in order to satisfy customers. With that in mind the productive system is considered from its beginning at the production level, to the end of the cycle, the consumer (Kioumarsi et al., 2009).
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