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Customer Relationship Management
Customer Relationship Management

... The amount an organisation spends on marketing is not necessarily related to its marketing effectiveness. Some organisations undertake relatively little marketing activity and as a result have a fragmented customer base, poor market positioning and low levels of marketing effectiveness. Other organi ...
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...  It is a diagnostic tool designed to assess a brand's sources of equity and it's current position.  It suggests ways to improve and leverage the equity, identifies opportunities for brand extension and image threats, in the form of a strategic plan. • What problem does your brand solve? • What is ...
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Is Nokia`s performance in the Smartphone market affected

... the average person, before that the product was targeting only business users. Since then Apple’s Iphones and Android phones, which have been offered by Motorola, Samsung, HTC and others have tried hard to compete in this fast growing market and have succeeded to be the big players in the industry. ...
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Strategic Marketing makes Companies more Profitable

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... 11. What is the difference between customer satisfaction and customer delight? 12. What is consumer protection act? 13. What are three decision categories that require consumption decision making? Give an example of each. 14. What are the three levels of consumer decision making? 15. What factors de ...
Customer Relationship Management
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... study method was considered the most suitable research strategy for probing into the questions. Yin (1994: p.13) has defined the method as an empirical inquiry that “investigates a contemporary phenomenon within its real-life context, especially when the boundaries between phenomenon and context are ...
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Building the Just-in-Time Marketing Organization

... management issues, economic trends and the impact of new and improving technologies. Its worldwide team of researchers collaborates with Accenture’s strategy, digital, technology and operations leadership to demonstrate, through original, rigorous research and analysis, how organizations become and ...
practical marketing plan for a hair beauty business
practical marketing plan for a hair beauty business

... By definition, a marketing plan is a business document created with the purpose of describing the current market position of a firm and its strategy for the period covered by the marketing plan, from one to five years (Duermyer 2014). This study acts a short-term plan for the case company and will b ...
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... Innovations are becoming the main source of sustainable competitive advantage for companies around the world. As marketing science deals with competitive advantage it should provide solid framework for innovations. Course “Marketing and Innovations” provides comprehensive understanding of innovation ...
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... In the marketing mix a particularly important issue is to choose the best combination of its variables, this lead to the achievement objectives, in time. Choosing the right marketing mix is possible only by reporting information to some clear benchmarks, these criteria a related to the objective of ...
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Game-changing marketing strategy to ensure results
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... professionals face today, marketing automation is a valuable tool that helps to overcome many challenges. It serves marketers well by integrating data from social media, emails, websites, and sales pipeline to close the loop, making decisions more informed regarding lead generation and engagement ta ...
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... Companies cannot profitably serve them all. Companies must divide up the total market, choose the best segments, and design strategies for profitably serving chosen segments. This process involves market segmentation, market targeting, differentiation, and positioning. Market Segmentation Market seg ...
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Market segmentation

Market segmentation is a marketing strategy which involves dividing a broad target market into subsets of consumers, businesses, or countries who have, or are perceived to have, common needs, interests, and priorities, and then designing and implementing strategies to target them. Market segmentation strategies are generally used to identify and further define the target customers, and provide supporting data for marketing plan elements such as positioning to achieve certain marketing plan objectives. Businesses may develop product differentiation strategies, or an undifferentiated approach, involving specific products or product lines depending on the specific demand and attributes of the target segment.
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